Team Leader/ Project Manager

ServiceNow Architect – L3 (Senior Level)

EVOCS Company Overview

At EVOCS, our journey began with a mission to empower businesses with the right technology solutions. Founded by a team of passionate experts, we have grown into a trusted partner for organizations seeking innovative and comprehensive tech services. Through our devotion to growing and providing the highest quality services, we have adapted to changing client needs and expanding our repertoire to utilize the finest HR Technologies to become subject matter experts.

Impact at EVOCS

As ServiceNow Architect at L3 level, you will be the strategic technical leader responsible for designing, implementing, and optimizing enterprise-scale ServiceNow solutions. You will architect complex, multi-module implementations while mentoring junior architects and development teams, driving technical excellence across client engagements. Your expertise will directly impact clients' digital transformation initiatives and operational efficiency.

Job Responsibilities

In this role, you will:

Solution Architecture & Design

·       Lead the design of end-to-end ServiceNow solutions across ITSM, ITOM, ITBM, ITAM, HRSD, and emerging modules

·       Own the architectural vision and technical roadmap for enterprise implementations

·       Conduct requirements analysis with executive stakeholders and translate business needs into scalable, enterprise-grade technical designs

·       Design and implement solutions leveraging Common Services Data Model (CSDM) alignment for platform consistency

·       Architect multi-instance strategies for large-scale, geographically distributed deployments

·       Ensure solutions incorporate best practices, scalability, performance optimization, and future-readiness

Technical Leadership & Mentorship

·       Provide architectural guidance and mentorship to L1 and L2 engineers and developers

·       Establish technical standards, coding guidelines, and architectural best practices for the practice

·       Lead technical design reviews and solution validation against enterprise architecture frameworks

·       Champion thought leadership within the ServiceNow ecosystem through innovation and quality delivery

·       Coach development teams on advanced scripting, API usage, and platform capabilities

Strategic Planning & Governance

·       Partner closely with senior client leadership to define platform strategy and long-term IT roadmaps

·       Drive technical governance frameworks including security, compliance, and operational controls

·       Plan and manage complex system upgrades, patches, and feature releases with minimal operational impact

·       Define integration strategies and manage dependencies across legacy and modern systems

·       Lead capacity planning and performance optimization initiatives

Integration & Data Architecture

·       Architect complex integrations using REST, SOAP, OAuth2, JWT, MID Server, and Integration Hub

·       Design data management strategies ensuring integrity, consistency, and efficient utilization

·       Lead integration solution design with third-party enterprise platforms (SAP, Salesforce, Azure, AWS, etc.)

·       Oversee data migration, transformation, and import strategies using Import Sets, Data Sources, and Flow Designer

·       Implement API-based integration architectures and event-driven solutions

Advanced Configuration & Customization

·       Oversee customization and configuration of ServiceNow modules ensuring scalability and maintainability

·       Design and implement advanced customizations including custom modules, scoped applications, and extensions

·       Lead configuration decisions on CMDB structure optimization and asset management

·       Architect workflow automation solutions using Flow Designer, Business Rules, and Script Includes

·       Design advanced reporting and analytics solutions leveraging ServiceNow analytics platform

Quality Assurance & Deployment

·       Establish and enforce quality standards across development, testing, and production environments

·       Lead implementation of CI/CD pipelines for update set management and deployment automation

·       Conduct system and integration testing strategies, ensuring reliability and performance

·       Manage release management processes and coordinate cross-environment deployments

·       Drive performance tuning and optimization initiatives for platform health

Client Engagement & Documentation

·       Act as the primary technical subject matter expert and escalation point for complex engagements

·       Facilitate architecture workshops and technical solutioning sessions with stakeholders

·       Produce comprehensive solution documentation including architecture diagrams, technical specifications, and implementation guides

·       Communicate technical concepts effectively to both technical and non-technical audiences

·       Build and maintain strong client relationships through proactive engagement and thought leadership

Continuous Improvement & Innovation

·       Monitor emerging ServiceNow features, modules, and platform enhancements

·       Evaluate new technologies and assess their applicability to client environments

·       Drive innovation initiatives that enhance platform value and operational efficiency

·       Contribute to organizational knowledge base and best practice documentation

·       Stay current with ITIL service lifecycle, enterprise architecture frameworks, and industry trends

Required Qualifications

The ideal candidate will have:

Experience & Expertise

·       5+ years of hands-on experience designing and implementing ServiceNow solutions across multiple modules

·       Minimum 3 years in a lead or architect role managing enterprise-scale implementations

·       Deep expertise in ServiceNow instance management, architecture design, and configuration (ITSM, ITOM, ITBM, ITAM,VMS,FSM Modules)

·       Proven track record of architecting and delivering complex, multi-module solutions in enterprise environments

·       Expert-level understanding of ServiceNow platform capabilities, modules, and industry best practices

Technical Skills

·       In-depth knowledge of ServiceNow architecture patterns, design principles, and the Common Services Data Model (CSDM)

·       Advanced proficiency in ServiceNow scripting (JavaScript, Glide APIs, Business Rules, Script Includes)

·       Extensive hands-on experience with job scheduling, workflow automation, and scheduled scripts

·       Expert-level knowledge of ServiceNow integrations: REST APIs, SOAP, OAuth2, JWT, MID Server, and Integration Hub

·       Proven expertise in data management including Import Sets, Transform Maps, Data Sources, and data integrity strategies

·       Deep knowledge of update sets, scoped applications, deployment best practices, and instance cloning

·       Strong experience with system logging, monitoring, audit trails, and performance analytics

·       Proficiency in designing CMDB strategies and maintaining data model integrity

Leadership & Communication

·       Demonstrated ability to lead technical teams and mentor junior architects and developers

·       Excellent stakeholder management and ability to communicate complex technical concepts to executive audiences

·       Strong project management and organizational skills for managing multiple concurrent engagements

·       Proven ability to drive innovation and champion new solutions within client environments

·       Ability to work independently, take ownership of strategic initiatives, and set architectural direction

Professional Attributes

·       Fluent in English (written and spoken) – strong client-facing communication required

·       Excellent analytical and problem-solving skills for architecting enterprise-scale solutions

·       Detail-oriented with ability to balance strategic thinking with hands-on technical delivery

·       Demonstrated commitment to continuous learning and staying current with platform evolution

·       Strong documentation and knowledge-sharing practices

Bonus Qualifications

Ideally you have:

·       ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and Platform Implementation (CCPA) certifications

·       ServiceNow Master Architect or Advanced certifications demonstrating deep platform expertise

·       Hands-on experience with ServiceNow Flow Designer, Integration Hub, and Advanced Work Assignment

·       Deep knowledge of ServiceNow Discovery, Service Graph Connectors, and asset management

·       Experience with ServiceNow's Intelligent Service Management and AI-powered features

·       Exposure to multi-instance enterprise management and governance at scale

·       Background in enterprise architecture frameworks (TOGAF, Zachman)

·       Experience leading digital transformation initiatives and IT modernization programs

·       Strong background in ITIL v4, enterprise IT service management, and release management

·       Cloud platform expertise (AWS, Azure) for hybrid integration architectures

·       Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related technical field

·       Prior experience with ServiceNow partner implementations or consulting engagements

Our Values

We are privileged to serve our loyal customer base in our mission to build lasting relationships with our clients based on trust and mutual success. We strive to deliver exceptional quality and consistency through a white-glove approach. By empowering businesses with tailored solutions and insights, we help them achieve their goals and navigate the ever-evolving tech landscape.

The values we live by:

Customer-centric Solutions – We prioritize understanding and solving real business challenges with technology that drives measurable impact.

Innovation & Excellence – We continuously innovate and pursue the highest standards in every solution we deliver.

Integrity & Transparency – We build trust through honest communication, reliable delivery, and transparency in all client relationships.

Data-driven Decision Making – We leverage data and analytics to inform strategic decisions and demonstrate clear ROI for our solutions.

Job Summary:

We are seeking a highly skilled OutSystems Senior Developer to design, develop, and optimize enterprise applications using the OutSystems low-code platform. The ideal candidate will have extensive experience in OutSystems development, a strong understanding of software architecture, and the ability to mentor junior developers. You will work closely with business stakeholders, UX designers, and other developers to deliver high-quality applications that meet business needs.

Key Responsibilities:

Design, develop, and implement scalable applications using the OutSystems platform.

Collaborate with business analysts and stakeholders to gather and analyze requirements.

Ensure best practices, performance optimization, and security compliance in OutSystems applications.

Integrate OutSystems applications with external systems and APIs.

Troubleshoot and resolve technical issues, ensuring system stability and performance.

Conduct code reviews and provide guidance to junior developers.

Stay updated with OutSystems best practices, tools, and emerging technologies.

Work in an Agile environment and participate in sprint planning, stand-ups, and retrospectives.

Required Skills & Qualifications:

3+ years of experience in OutSystems development.

Certification in OutSystems (e.g., OutSystems Professional or Expert Developer) is a plus.

Strong knowledge of OutSystems Architecture, Performance Tuning, and Security Best Practices.

Proficiency in SQL, JavaScript, HTML, CSS, and Web Services (REST/SOAP).

Experience in integrating OutSystems applications with third-party systems and databases.

Understanding of Agile methodologies DevOps practices.

Excellent problem-solving skills and ability to work in a fast-paced environment.

Strong communication and teamwork skills.

Preferred Qualifications:

Experience with cloud-based deployments (AWS, Azure, OIC).

Knowledge of CI/CD pipelines and automated testing.

We are looking for an exceptionally talented Lead data engineer who has exposure in implementing AWS services to build data pipelines, api integration and designing data warehouse. Candidate with both hands-on and leadership capabilities will be ideal for this position.

Qualification: At least a bachelor’s degree in Science, Engineering, Applied Mathematics. Preferred Masters degree

Job Responsibilities:

• Total 6+ years of experience as a Data Engineer and 2+ years of experience in managing a team

• Have minimum 3 years of AWS Cloud experience.

• Well versed in languages such as Python, PySpark, SQL, NodeJS etc

• Has extensive experience in Spark ecosystem and has worked on both real time and batch processing

• Have experience in AWS Glue, EMR, DMS, Lambda, S3, DynamoDB, Step functions, Airflow, RDS, Aurora etc.

• Experience with modern Database systems such as Redshift, Presto, Hive etc.

• Worked on building data lakes in the past on S3 or Apache Hudi

• Solid understanding of Data Warehousing Concepts

• Good to have experience on tools such as Kafka or Kinesis

• Good to have AWS Developer Associate or Solutions Architect Associate Certification

• Have experience in managing a team

Experience • 1-3 years.

Skill to Test

• ReactJS

• JavaScript, jQuery

Primary Skills

• Frontend frameworks (ReactJS and/or Angular)

• Pure JavaScript, jQuery

• Bootstrap, HTML5, CSS, SASS

• CRM Development (Salesforce, Dynamics, ServiceNow)

• Working with third-party APIs

Secondary Skills (nice to have)

• Java EE (Servlets, JSTL, JSP, JDBC)

• Passionate about Implementing UX\UI of web applications

• API Design (REST)

• Understanding of browser technologies and limitations

Soft Skills

• Thrives collaborating in a team environment with a diverse range of people

• Passionate about delivering an amazing customer experience

• Able to have a change of mind, and able to change the minds of others

• Writes clearly and concisely

• Capable of working without a company office, with a fully remote team

Growth Skills

• Possesses a good work ethic; a self-starter with a desire to grow

• Always looking for better ways to get the job done

We are looking for a highly creative and talented Junior Graphic Designer and Video/Content Creator to join our team. As a member of our marketing team, you will be responsible for designing and creating visually compelling content for our social media channels and other digital marketing efforts.

Responsibilities:

• Create visually appealing graphics, illustrations, and videos for social media channels, including but not limited to Instagram, Facebook, and Twitter
• Design and create marketing collaterals such as ads, carousels, and other promotional materials for digital marketing
• Collaborate with the marketing team to develop engaging and informative social media campaigns
• Manage the brand's social media channels, including posting content and responding to comments
• Stay up-to-date with social media trends, including new features and updates, to create fresh and innovative content
• Ensure that all content meets brand guidelines and is optimized for each platform and target audience

Qualifications:

• Bachelor's degree in graphic design, fine arts, or a related field
• 1-2 years of experience in graphic design and video/content creation for social media
• Proficiency in Adobe Creative Suite, specifically Photoshop, Illustrator, and Premiere Pro
• Excellent communication and collaboration skills
• Strong time management and organizational skills
• Passionate about design, social media, and digital marketing

If you are a highly creative and motivated individual who is passionate about creating visually stunning content for social media and digital marketing, we would love to hear from you! Please submit your resume, portfolio, and any other relevant work samples for consideration.

• Expertise in Java Microservices, Spring, Spring boot MongoDB and Redis 
• Hands-on programming skills
• Proficient communication skills

ABOUT VOLKS CONSULTING:

Designs, builds and delivers market-leading HRMS solutions for its customers around the world. We

help drive the revolution with unmatched insight and unrivalled technology, connecting front-end

revenue and relationships with back-end execution and efficiency optimized on a common technology

platform. This platform-based approach is enabling leading companies across the globe to get closer to

their customers and achieve real-world results.

PRIMARY ROLE:

We are looking for a Technical Recruiter to join our Product Hiring team for our clients. Technical

Recruiter responsibilities include sourcing, screening and providing a shortlist of qualified candidates

for various technical roles for our clients. You will also network online and offline with potential

candidates to promote the employer brands, reduce time-to-hire and attract the best professionals.

WHAT YOU'LL DO:

• Understand our clients & become a domain expert for them.

• Understand the client’s requirements & source potential candidates from niche platforms like

stack overflow, GitHub, LinkedIn, etc.

• Parse specialized skills & qualifications to screen resumes.

• Perform pre-screening calls to analyse applicants’ abilities which includes a project based

technical screening.

• Interview candidates combining various methods (eg. – structured interviews, technical

assessment & behavioural assessment)

• Craft & send personalized recruiting emails to candidates.

• Facilitate & finalize the candidate offers & timely follow-up to ensure their joining.

SKILL SETS:

• Proven work experience as a Technical Recruiter (1-3 years).

• Sound knowledge on SDLC &various technologies.

• Passion for learning client domains, technical skills & extensive screening methodologies.

• Excellent resume sourcing skills from various platforms like job boards, LinkedIn, stack

overflow, GitHub, etc.

• Excellent verbal & written communication skills including ability to write quality

professional emails.

• Ability to change oneself in a highly productive & fast paced environment.

• Excellent people skills & coordination skills.

• Someone who enjoys Sports, Marketing, and Fashion
• A skilled graphic designer based in Bangalore (or ready-to-move).
• Has a good understanding of graphic design principles and typography.
• We are looking for someone who is really creative and well-versed in the tools of the trade.
• Someone who is looking to get involved in more than just graphic design
• People who work well in teams