Team Leader/ Project Manager

🚀 Internship Opportunity: Sales Intern

📍 Location: Remote / Flexible

⏳ Duration: 3 Months

💰 Stipend: Performance-based + Revenue Sharing (Pending final structure)

About the Role

We are looking for a motivated and entrepreneurial Sales Intern who can help grow our platform by selling subscription plans and onboarding student contributors through a revenue-sharing model.

This role is ideal for someone who enjoys sales, networking, and building communities.

Key Responsibilities

📈 Sell subscription plans to potential users and customers.

📊 Identify potential leads through social media, college networks, and online communities.

💬 Communicate product benefits clearly and convert leads into subscribers.

📢 Promote the platform through outreach, referrals, and partnerships with communities and local business.

📋 Maintain a simple pipeline of leads and conversions.

Requirements

🎓 Currently pursuing or recently completed a degree.

💡 Strong communication and persuasion skills.

📱 Comfortable with outreach via LinkedIn, WhatsApp, email, or social media.

🚀 Self-motivated and able to work independently.

🌱 Interest in sales, startups, or business development.

What You’ll Gain

💼 Real-world startup sales and growth experience.

📊 Opportunity to work on revenue-generating initiatives.

⭐ Certificate of Internship.

💰 Revenue-sharing incentives based on performance.

Key Responsibilities

Develop and maintain scalable fullstack applications.

Collaborate with cross-functional teams to deliver innovative solutions.

Ensure performance optimization and adherence to best practices.

Provide technical leadership and mentorship to junior developers.

Required Skills

Proficiency in: Java, Spring Boot, MySQL, Hibernate, ReactJS

Knowledge of: NoSQL databases

Strong analytical and problem-solving skills

1. Receive and work on generated leads.

2. Engage with customers through phone calls to understand their requirements.

3. Guide interested customers to enroll in a demo session.

4. Conduct closure calls to finalize sales.

● Design and develop responsive and visually appealing web applications and user interfaces using HTML, CSS, and JavaScript, React frameworks.

● Collaborate with UX designers, product managers, and software engineers to understand project requirements and translate them into interactive, user-friendly interfaces.

● Ensure the technical feasibility of UI/UX designs and optimise applications for maximum speed and scalability.

● Conduct code reviews and provide constructive feedback to team members, fostering a culture of continuous improvement.

● Stay updated with the latest industry trends, best practices, and emerging technologies in UI development, and recommend their integration to enhance our products.

● Identify and address performance and compatibility issues across different browsers and platforms.

● Champion UI development best practices, standards, and guidelines within the development team.

● Collaborate with backend developers to integrate front-end interfaces with server-side logic and APIs.

● Troubleshoot and debug UI-related issues and provide timely resolutions.

● Mentor junior developers, assisting them in enhancing their skills and knowledge in UI development.

● Write and encourage other engineers to write automated tests.

Skills/ Experience

● Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience).

● Proven experience as a UI Developer or Front-End Developer, with at least 3+ years of hands-on experience in building user interfaces for web applications.

● Proficiency in front-end technologies such as TypeScript, Tailwind, React, Redux.

● Strong understanding of responsive design principles.

● Solid knowledge of web performance optimization techniques and best practices.

● Familiarity with Figma and other UI/UX design tools, to collaborate effectively with designers.

● Demonstrated experience in writing UI components to corresponding backend APIs and Databases.

● Excellent problem-solving skills and ability to troubleshoot complex UI-related issues.

● Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment.

Requirements:

• Good verbal and written communication skills and interpersonal skills required
• Software& Application learning abilities
• Any Graduation ( Technical will be preferred)
• Experience in a similar role or experience will be preferred
• Able to promptly answer & support related Phone calls, chats & Emails.
• Good knowledge of Microsoft excel and other tools

Roles & Responsibilities:

• Supporting the customer through an email ticketing system, live chat and phone calls to resolve customer queries
• To help solve customer problems and issues maintaining SLAs Troubleshooting technical issues and communicating back to the customer
• Should be able to customers get to the root of their problems quickly.
• Following up with clients to ensure the problem is resolved
• Maintaining records of each phone call for future reference.
• Offering exceptional customer service and satisfaction.
• Ability to meet deadlines and prioritize tasks.
• Produce periodic reports of technical support operations to company management.
• Using remote desktop connections to provide immediate support.
• Raising tickets to the technical team as and when required to solve technical issues
• Properly escalate unresolved issues to appropriate internal teams like development and QA teams
• Creating support manuals for end uses for step by step guide for the features

The Network Engineer position provides a secure network infrastructure and resolves any network security related findings. Evaluate and analyze new technologies for potential applicability to business needs. Design, install, and support the network infrastructure capable of supporting the business processes at Citizens Energy Group. Design, test, and implement a disaster recovery process and procedures for the network infrastructure. Maintain a solid technical knowledge of computer hardware, software and applications available within the industry to support our current systems and assist in planning future directions.

Detailed Description

Essential Duties and Responsibilities:

• Responsible to provide on-call support in a 24/7 environment and remedy network outages or other interruptions.
• Maintain existing network equipment, installing new equipment and replacing faulty equipment in plant environments. Vendor and warranty management for network hardware and software.
• Design, implement, document, and test Disaster Recovery process and procedures for network infrastructure
• Manage network infrastructure backup and recovery processes
• Security and critical IOS update patch management
• Advise team for network infrastructure-related issues
• Proactive monitoring of to identify outages, service degradation, or security threats and responding accordingly
• Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data.
• Design, implement, and maintain network infrastructure to meet SLA requirements
• Design, implement, and maintain Firewall infrastructure for internal and remote use.
• Design, implement, and maintain network management platform for proactive monitoring and management of network infrastructure
• Designing, maintaining, and effectively operating Local Area Networks (LANs) and Wide Area Networks (WANs), Wireless, Internet Connectivity, and Network Security
• Prepare and ensure accuracy of documentation, procedure manuals, and help sheets for network installations, including data, voice, and video systems.
• Assist in development of business continuity and disaster-recovery plans, and maintain current knowledge of the plan. Respond to emergency network outages in accordance with business continuity and disaster-recovery plans
• Performs other duties as assigned
• This position will require an onsite presence and 80% local travel, as it will be supporting our utilities in the Greater Indianapolis Area

Job Requirements

Required Qualifications:

• Four-year degree with emphasis in Computer Science, Computer Technology, MIS or equivalent experience.
• Minimum 5 years of designing and supporting network devices and network protocols (Network switches, Firewalls, Wireless controllers and APs, BGP, OSPF, EIGRP, SIP and layer 2 protocols Spanning Tree, VPC, VDC and VTP).
• Experience with Watchgaurd Firewall, Active Directory, NPS, and RADIUS configurations
• Good interpersonal skills to interact with customers and team members
• Strong organization skills to balance and prioritize work
• Ability to work independently and as part of a team

HRBP

1. Advise managers on organizational policy matters and recommend needed changes.
2. Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of the organization's HR policies and practices.
3. Conduct exit interviews to identify reasons for employee separation.
4. Maintain records and compile statistical reports concerning HR-related data such as hires, transfers, performance appraisals, and absenteeism rates.
5. Administer disciplinary procedures.
6. Plan and conduct new employee orientation and induction programs to foster a positive attitude toward organizational objectives.
7. Plan, direct, supervise, and coordinate work activities of subordinates and employee relations.
8. Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
9. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
10. Administer employee recognition awards.
11. Plan, organize, direct and coordinate the training activities of the organization.
12. Responsible for the successful implementation, monitoring and coordinating of all the activities regarding HR Software.
13. Preparation and maintenance of MIS related to Attrition.
14. Administer performance management systems and recreation programs.

• Strong experience in Java Development
• Deep expertise and hands-on experience with Web Applications
• Experience in programming languages such as HTML, CSS, JavaScript, JQuery, React JS, and API.
• Expertise in Java, Spring Boot is an added advantage.
• Hands-on design experience with Web Services (REST, SOAP, etc ..).
• Strong grasp of security principles.

Abilities:

• Developer with  strong ability to develop web application using Java and ReactJS
• Should be able to code, design, and implement
• Maintain code integrity and organization