Job Responsibilities-
- Be in charge of running and managing the team on a daily basis
- Set performance targets for all associates in the team to meet up with overall process objectives
- Schedule and organize shift patterns for team members to ensure that the process is adequately staffed to meet the SLA's
- Monitor files of team members to ensure that due procedures and quality standards are strictly adhered to
- Conduct regular reviews of all agents performance and organize training sessions for underperformers
- Submit regular reports to management and seek new ideas and strategies to improve performance at the center
- Manage the daily team activities and operations
- Drive Team adherence and manage to schedule
- Managing Escalations (Internal & External)
Job Requirement-
- Excellent verbal and written English communication skills
- Must have handled a team size of minimum 5-10 people in his/her current role
- Should be comfortable with reports, dashboards & share insights from data to improve the process.
- Proficient in MS Office, Skype
- Experience in international KPO/BPO will be an added advantage
- Thorough understanding of operations metric, people practices (Score calculations, Parameters, Ratings, Attrition)
- Should ready to work in night shift
- Any degree required
- Should have minimum 1 to 2 years relevant experience
Shubham Vishwakarma
Full Stack Developer - Averlon
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We have opening for Executive Personal Assistant for a Restaurant chain in Hadapsar
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Planning, scheduling & coordinating appointments & meetings, providing
reminders, maintaining & updating diary of daily commitments & weekly
calendar on a proactive basis.
Interacting with & rendering assistance to select HNI & VIP customers,
coordinating certain critical Outdoor Catering & party Orders, VIP
reservations, etc.
Receiving calls, taking messages, screening & prioritizing calls & mails.
Taking down dictations & appropriately drafting data points &
correspondences, proactively responding to queries received through
calls/mails based on feedback & preferences conveyed by the Chairman.
Preparing, editing & compiling agendas, minutes, correspondences &
presentations.
Organizing & maintaining files, documents as well as other office records,
both offline & online, preserving & safeguarding confidential data &
documents in an efficient manner.
Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of
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& proactively looking after their boarding & lodging arrangements, based on
preferences conveyed by the Chairman.
Undertaking primary as well as secondary research & accordingly, developing
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Proactively observing & recording various discussions/conversations
undertaken by the Chairman from time to time & accordingly, framing action
plans.
Managing communication pertaining to projects, new launches as well as
other such expansion & diversification undertakings that directly come under
the purview of the Chairman.
Imparting induction & training to select employees hired for functions that are
directly or indirectly associated to those of the Chairman’s office.
Coordinating with outstations suppliers & vendors (China, Italy, etc.)
quotations, purchase orders, purchase/ delivery Payment’s.
Responding to various inquiries - internal as well as external, acting as a point
of contact between the Chairman& other employees, tracking the work plan
allocated to certain employees by the Chairman& monitoring timelines with
regard to the same.
Organizing & maintaining files, documents as well as other office records,
both offline & online, preserving & safeguarding confidential data &
documents in an efficient manner.
Negotiating with various suppliers, vendors & contractors, receiving
competitive quotations, making comparisons, making purchases of materials
& supplies based on feedback received from the Chairman.
all coordination pertaining to maintenance, upkeep & repairs of corporate as
well as outlet & store infrastructure (on a case to case basis), as per directions
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Working Days: Monday to Friday
Working Hours: 9:30 AM to 6:30 PM
Interview Process: Virtual or Face-to-Face
Experience Required: 1 - 5 yrs
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Job Title: Architecture/Interior Design Specialist with Advanced SketchUp Modeling Experience
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Visionyle is Hiring Servicenow Developer
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Payroll firm : VisionyleSolutions ( www.visioyle.com)
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3. Assists teachers in motivating pupils to develop the skills and attitudes which promote the acquisition of knowledge and participation in a democratic society.
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1. Bachelors Degree.
PHP
Javascript
HTML/CSS
CodeIgniter
Laravel- Developing front end website architecture
- Developing back end website applications
- Creating servers and databases for functionality
- Ensuring responsiveness of applications
- Seeing through a project from conception to finished product
- Designing and developing APIs
- Staying up to date in web applications and programming languages
- In-depth understanding of the entire web development process ( development and deployment)
- Write maintainable/scalable/efficient code.
- Design and architect technical solutions for the business problems
- Developing mobile application
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- Working on Accelerated Mobile Pages(AMP)
- Working on PHP framework like laravel and codeigniter
- Working on web optimization tool like grunt/gulp.
- Working on angularjs1/angularjs/reactjs
- Working on Linux Server
- Working on Python
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- Research new techniques and best practices within the industry
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- Excellent coding skills in PHP and Javascript
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Note : Who can join maximum 30 days.
Perks and Benefits :
- Office from Monday to Friday
- Health Insurance
- Paid Sick Days
- Performance Bonus
- Maternity & Paternity Leave
- Flexible Working Hours
- Frequent Office Parties
- Employee Development Programs
- No dress code
- Vacation & Paid Time Off
- Breakfast and evening snakes from office.
- Unlimited tea, coffee, green tea etc
- Located near to Bhavan's College
- Career Guidance from CEO, CTO and Senior member
- Free gaming zone
Why Switchme :
- Technology disruptive company in Home Loan
- Number 1 Fin-Tech Company in loan sector in India
- SwitchMe builds innovative technologies for home loan sectors
- SwitchMe keeps updates with latest technology
- Experience a once-in-a-lifetime opportunity to part of a fast-growing company
- Steep learning curve with exposure to wider marketing and community management teams functions
- A performance-based environment with no limits to career growth and personal development
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Full Stack Developer - Averlon