
Job Responsibilities-
- Be in charge of running and managing the team on a daily basis
- Set performance targets for all associates in the team to meet up with overall process objectives
- Schedule and organize shift patterns for team members to ensure that the process is adequately staffed to meet the SLA's
- Monitor files of team members to ensure that due procedures and quality standards are strictly adhered to
- Conduct regular reviews of all agents performance and organize training sessions for underperformers
- Submit regular reports to management and seek new ideas and strategies to improve performance at the center
- Manage the daily team activities and operations
- Drive Team adherence and manage to schedule
- Managing Escalations (Internal & External)
Job Requirement-
- Excellent verbal and written English communication skills
- Must have handled a team size of minimum 5-10 people in his/her current role
- Should be comfortable with reports, dashboards & share insights from data to improve the process.
- Proficient in MS Office, Skype
- Experience in international KPO/BPO will be an added advantage
- Thorough understanding of operations metric, people practices (Score calculations, Parameters, Ratings, Attrition)
- Should ready to work in night shift
- Any degree required
- Should have minimum 1 to 2 years relevant experience

About Suntel Global data processing pvt Ltd
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Job Title: Business Analyst & Quality Assurance (Fresher)
Job Type: Full-Time | Remote | 5 Days Working
Salary: ₹7,000 – ₹8,000 per month
Experience Required: 6 months to 1 year (Freshers with relevant skills only)
Joining: Immediate Joiners Only
About the Role:
We are looking for freshers who have strong foundational skills and knowledge in both Business Analysis and Quality Assurance. This is a dual-role position where you will be responsible for manually handling tasks related to both functions.
Key Responsibilities:
- Gather and analyze business requirements from stakeholders
- Create documentation such as BRDs, FRDs, user stories, and process flows
- Perform manual testing of software applications
- Prepare test cases, test plans, and report bugs clearly
- Collaborate with development and business teams to ensure product quality and requirement clarity
- Provide timely updates and reports on progress and findings
Requirements:
- Must have skills and knowledge in both Business Analysis and Manual QA
- Must be able to manage both roles manually and independently
- Proficiency in tools related to BA and QA (e.g., Excel, Jira, Confluence, etc.)
- Excellent communication skills in English (spoken and written)
- Must have a personal laptop and a stable internet connection
- Must be available to join immediately
Who Should Apply:
- Freshers with 6 months to 1 year of experience in relevant roles
- Candidates who are confident in handling both BA and QA responsibilities
- Individuals looking to build a strong foundation in both domains in a remote, full-time role

Core responsibilities
• Collaborate with product teams to more accurately define new features
• Collaborate with UX in the building of a design system/component library
• Ensure high performance of all systems developed
• Aware of the relationship between development and business with a strong sense of ownership
• Employ the latest techniques such as agile software development
• Good knowledge of highly scalable server-side development
• Basic working knowledge of Unix/Linux
• Excellent problem solving and coding skills in Javascript/Angular
• Strong interpersonal, communication and analytical skills
• Should have the ability to express their design ideas and thoughts
Job Brief
• JavaScript and angular expertise
• Experience with libraries such as bootstrap, Ag-grid, formly, observables, and ngrx
• You enjoy working with new technologies, and are curious and energetic
• Experience working with REST APIs
• Good understanding about authentication and security
• Create and maintain various unit and integration tests
• You enjoy working in a creative and agile environment that moves fast
• Ability and interest in providing mentorship to junior members of the team
• Write high quality code and Conduct code reviews
• Being resourceful and detail-oriented, along with being an outside the box thinker!
• Experience being a great team player, who work collaborative, and brings a positive attitude
Company Profile:
Website : www.wissen.com
Wissen Thought leadership : https://www.wissen.com/articles/
https://www.youtube.com/watch?v=H_rLmHvlOKg
Employee Speak: https://www.ambitionbox.com/overview/wissen-technology-overview
LinkedIn: https://www.linkedin.com/company/wissen-technology
Wissen | Driving Digital Transformation
A technology consultancy that drives digital innovation by connecting strategy and execution, helping global clients to strengthen their core technology.
Engineering Manager
Bengaluru
Work Type: Full Time
We're building E-commerce, Fintech & Supply Chain stacks for Indian Retail & heads down focused on solving the hard, industry-defining challenges. If you love the first principle approach, freedom to build & own your outcomes, It is the place! Welcoming all entrepreneurial minds to BUILD & blitz scale with us!
Responsibilities:
- Work with other our leaders to design and drive the plan for the company's vision.
- Recruit great engineers, in collaboration with our recruiting team.
- Develop engineers on the team, helping them advance in their careers.
- Empower the engineering team to achieve a high level of technical productivity, reliability and simplicity.
- Contribute to engineering-wide initiatives as a member of our engineering management team.
Requirements:
- Bachelor's degree in Computer Science or related technical discipline (Tier I colleges preferable).
- A track record of leading productive engineering teams.
- Successfully recruited great people to your teams.
- The ability to thrive on a high level of autonomy and responsibility.
- The desire to encourage a healthy work environment that's both supportive and challenging.
- A genuine excitement to help engineers develop new skills and advance in their careers.
- Enough technical sense to ask engineers good questions about architecture and product decisions.
- 7+ years of relevant engineering and hands-on technical management experience.
- Previous experience at good tech startups/product companies.
- Strong hands-on experience in full stack development and architecture using NodeJS, MVC, microservices, UI & UX (React), ORM tool (Sequelize), CICD tools (Git, Jenkins, AWS).
- Excellent knowledge of RDBMS, SQL, NoSQL, Cache, Linux based systems.
About the company
Founded by ex-Flipkart leadership and IIT alumni, Arzooo is a vertical focused e-commerce startup, digitising the Consumer Electronics value chain in India.
It started as a B2B platform empowering thousands of Consumer Durables stores with the best of pricing & product selection through its e-commerce stack and also creating a very efficient supply chain infrastructure across tier-2,3,4 towns in India. The recent foray into fintech has enabled us to empower Indian retail with a low cost, digital-first Credit alternative, which is unlocking immense scale for us
We are the largest e-comm player in India in the Electronics domain, and scaling fast towards capturing this multi-billion opportunity. With a presence in 300+ cities, we're now building a direct to consumer platform on top of our existing network of thousands of Durables stores. Through the direct to consumer platform we're taking all these stores online with Live Commerce capabilities, building appliances focused shopping experience for tier-2+ India.
We're a team of 400+ with deep experience in scaling startups, and we are building this team further now.


Expertise in developing SAPUI5 applications using ADT(Eclipse)/Web IDE, JQuery, Java Script,XML,HTML5 & CSS3 And consuming the data by using Net weaver gateway services
• Expertise in developing NetWeaver gateway services(SEGW)
• Expertise in Integrating Gateway OData/JSON services with UI5 Apps, System Landscape, Architecture, SSO, Security Set Up and Gateway Configuration
• Fiori Package Configuration on SAP Gateway & Backend ECC App Configuration
• Customization & Extension of Fiori Apps
• Drive the System Landscape, Architecture, Security, Users Set Up
• Configure Gateway & Fiori Infrastructure (with support from Basis Team)
• Fiori App Configuration ( SAP Gateway & S/4HANA System)
• Work with Functional and Technical Resources in Setting up the S/4HANA Backend
• Set User Roles, Profiles, Apply Notes & Fixes in ABAP Systems
• Roll out Apps to Business Users for Testing
• Expertise in coding for consuming data for UI5 Apps through Netweaver Gateway OData/JSON services.
• Expertise in extending OData service/OData models
• Expertise in customizing/Extending the standard Fiori Apps
• Expertise in creating HANA Schemas, Packages, Attribute Views, Analytical Views, Calculation Views with HANA LIVE, Attribute mapping, creation of calculated measures, Calculated attributes, Input parameters, Variables, Restricted measures, Constant columns, Currency Unit conversion, stored procedures and maintaining analytical privileges, and involved in Data Provisioning using SLT and BODS(data services) meta data import. Involved in Export/Import of models, validations.
• Expertise in using AMDP, CDS views, ADBC, External views


Responsibilities
Design, implementation and delivery of solutions.
Solving new problems and address any issues regarding the architecture and performance.
Focused on understanding customer needs and anticipate the changing business and technology landscape.
Collaborate with teams from various verticals within and outside the company.
Qualifications
2-5 years of Software Engineering experience in Node.js and React.
Proven experience in architecting performant, complex application on web or mobile applications.
Knowledge of end to end Software development life cycle.
Ability to work individually or in teams and mentor new developers to the team.
Strong knowledge of computer science, algorithms and design patterns.
A degree in Computer Science or related field, or equivalent industry experience.



- Work as part of a small team to build React Native iOS, Android & Web (react-native-web) application for Torre Capital.
- Implement pixel perfect UI's that match designs.
- Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
- Integrate third-party API's.
- Write unit and integration tests.
- Participate in sprint retrospectives and daily standups.
- Assist with building estimates.
- Work with tools including Jira, Slack, GitLab & Google Docs.
- Be part of a community of React Native developers who share knowledge and help each other as problems arise.
- Follow FullStack's detailed development process
Requirements:
- 1+ year of professional experience working with React Native.
- 2+ years of professional software development experience.
- Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to the general process.
- An understanding of React Native best practices and a commitment to following them.
- Ability to work through new and difficult React Native issues and contribute to libraries as needed.
- A positive mindset and can-do attitude.
- English Skills (ability to effectively communicate via written and spoken English).
- Ability to consistently work 40 hours per week.
We are looking for a creative Visual Designer to shape and own the user interface design of our Customer Facing documents in form of Presentations, Graphics, cast studies, collaterals, infographics.
For this role, you will collaborate with a cross-functional team, including designers, Bid Managers, Architects and Sales to ensure our branding is consistent and appealing. If you have the ability to convey messages and information through illustrations, graphics and patterns, we’d like to meet you.
Ultimately, you will design aesthetically pleasing Visuals that capture our brand and engage our audiences.
Responsibilities
- Collaborate with internal teams to define user interface requirements
- Combine various colors, shapes, and typography fonts to improve user experience
- Use drawing applications to design original graphics
- Generate clear ideas, concepts and designs of creative assets from beginning to end.
- Use visual design software to refine illustrations
- Apply sketching techniques, like gradients and contrasts to enhance digital images
- Present rough drafts to product managers and/or key stakeholders to gain approval
- Develop prototypes and models to use in various projects to maximize aesthetic consistency
- Brainstorm new ideas, layouts, and graphics
- Stay up to date with design application changes and industry developments
Requirements
- Proven work experience as a Visual Designer, UI Designer, or similar role
- Portfolio of related works (e.g. logos, animations, and graphics)
- Hands-on experience with image editing and digital sketching software, like Photoshop, Indesign and Adobe Illustrator
- Knowledge of HTML/CSS; is a plus
- Strong aesthetic skills with the ability to combine various colors, fonts, and layouts
- Ability to meet deadlines while working on team projects
- Attention to visual details
- BSc degree in Design, Visual Arts, or relevant qualification
- Minimum 3 years’ experience.
Out of which, an experience of 1 to 2 years in Spring Boot and Microservices is mandatory
Need to have an experience working on Digital Domain or E-Commerce Domain or Travel Domain
Strong experience with Java 8, Spring and Spring Boot, Spring MVC, Spring Data
Working experience on Microservices
Version Control: Git
Strong understanding of functional/reactive programing, OOP, design
Experience on Docker and Kubernetes.
SDLC: Working experience in Agile methodology
Strong written and verbal communication skills
Strong Interpersonal skills and Time Management skills
Immediate Joiners Preferred
Within maximum 30 days notice period can also apply
Currently remote working, however, post pandemic, candidates need to relocate to any of the location given above

