
Job Responsibilities-
- Be in charge of running and managing the team on a daily basis
- Set performance targets for all associates in the team to meet up with overall process objectives
- Schedule and organize shift patterns for team members to ensure that the process is adequately staffed to meet the SLA's
- Monitor files of team members to ensure that due procedures and quality standards are strictly adhered to
- Conduct regular reviews of all agents performance and organize training sessions for underperformers
- Submit regular reports to management and seek new ideas and strategies to improve performance at the center
- Manage the daily team activities and operations
- Drive Team adherence and manage to schedule
- Managing Escalations (Internal & External)
Job Requirement-
- Excellent verbal and written English communication skills
- Must have handled a team size of minimum 5-10 people in his/her current role
- Should be comfortable with reports, dashboards & share insights from data to improve the process.
- Proficient in MS Office, Skype
- Experience in international KPO/BPO will be an added advantage
- Thorough understanding of operations metric, people practices (Score calculations, Parameters, Ratings, Attrition)
- Should ready to work in night shift
- Any degree required
- Should have minimum 1 to 2 years relevant experience

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The programmer must have 2-3 years plus work experience with:
Visual Basic .NET and Visual Basic 6, including the use of program “classes” and creation of DLL’s
SQL Server databases, SQL, ADO.NET
Crystal Reports Experience with the following is desirable but not required:
ASP.NET
MS Word, MS Excel, MS Exchange
Networking/LANs, TCP/IP protocol
Job Summary:
The position of a Software Developer is a full time VB6 Programmer role. He will be primary responsible for maintaining and developing code. As a VB 6 programmer you will be responsible for to plan program code, enhancements and changes. Job Responsibilities: 1. To create, test and maintain software product codes. 2. Provides assistance to technical staff when they are unable to resolve a program, SQL database. 3. To resolve customer queries as assigned to resolve a problem. 4. Perform all other duties as needed or required to maintain and grow profitable business within the assigned areas.
About the Company:
Rejolut is one of the award-winning fastest-growing emerging tech companies which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc. located in the USA, UK, and India.
Key Responsibilities:
• Ability to handle and maintain confidential information.
• Fluency in social media, particularly in researching and recruiting candidates through channels such as LinkedIn and also through Job portals.
• Job candidate interviewing skills.
• Taking Care of joining formalities of the Employees.
• Preparing Appointment Letter.
• Issuing the Offer Letter and explaining the salary details.
• Conducting orientation and Induction for the new joiners.
• Ability to lead and build the team.
• Attendance Leave Management.
• Preparing Confirmation Appraisal Letter.
• Employee Relationship, Handling Employee Grievance, Employee Engagement Activities like Arranging Picnics, Festive Parties, and Birthdays.
• Handling Exit Interviews.
• End-user technology skills with HR software and platforms, such as HRIS or workforce management systems.
• Ability to build team morale and promote a corporate culture
Skills
Hiring, Human Resources Management, Benefits Administration, Performance Management, Communication Processes, Compensation, and Wage Structure, Supports Diversity, Classifying Employees, Employment Law, Laws Against Sexual Harassment, Organization
Must-Have Skills:
Strong Communication Skills, Presentation Skills, and Interpersonal Skills, Negotiation Skills, Convincing Skills, Grievance handling.
Good To Have Skills:
Recruitment experience in Technology Company, Software Company, or SAAS domain.
❖ Responsible for requirements gathering, solution definition,
development and deployment of mobile applications for the Vahak
mobile platform.
❖ Ensure the performance, quality, and responsiveness of the mobile
application.
❖ Design interfaces to improve user experience.
❖ Write unit and UI tests to identify malfunctions. Troubleshoot and
debug to optimize performance
❖ Research current technology trends to provide input on how they may
influence overall enterprise architecture.
❖ Stay abreast with new innovations and the latest technology trends and
explore ways of leveraging these for improving the product in
alignment with the business.
SKILLS LOOKING FOR
❖ Between 5-10 years proven work experience as a developer for Android in the mobile
development industry with a track record of developing apps released to the public.
❖ Algorithms and data structure.
❖ Solid understanding of the full mobile app development life cycle.
❖ Experience and understanding of government services, security & mobility domains.
❖ Excellent Experience with Java/J2EE, Eclipse, XML, Android APIs, Android SDK and
Android Studio.
❖ Experience in working with SQLite Database.
❖ Experience in developing back-end services preferably with Golang/Python.
❖ Solid understanding and experience with object-oriented programming and associated
design patterns.
❖ Proficiency working with object-oriented design, data structures, and complexity
analysis.
❖ Experience of working with the back-end developer in the process of building the
RESTful API.
❖ Experience with open-source APIs such as Google Maps, Google Places, etc.
❖ Experience with offline storage, threading, and performance tuning.
❖ Familiarity with cloud message API and push notifications.
❖ Familiarity with RESTful and SOAP APIs to connect Mobile applications to back-end
services.
❖ Experience with Agile Development (SCRUM methodology, JIRA).
❖ Proficient understanding of code versioning tools: Git, SVN
❖ Individuals with knowledge of Flutter will be highly preferred.
Our client is a 5 year old online gaming company with market leading games in three segments - Poker, Rummy and Cricket. Their online games are ensured to be safe, trusted and secure for their customers. They have a registered base of over a million users and are working towards the growth of online gaming in the country.
What you will do:
- Will be a part of the Paid Media Team & responsible for converting signed up users on the platform to paying users.
- Will be raising requirements for design & content internally.
- Making & sending daily, weekly & monthly reports of ad performance & other marketing reports to respective team leads.
What you need to have:
- Min 1 year+ working experience in executing push, sms, email channels via standalone platforms or multi-channel ones.
- Thorough knowledge of key performance measurement metrics.
- Should have good communication/negotiation skills.
- A keen eye to design & communications.
- Above-average writing skills.
We are looking for a Full Stack developer who is dedicated to his craft, writes code that is proud of and can hit the ground running. We need you to write beautiful code to a high standard, in a timely and scalable way that improves the code-base of our products in meaningful ways. You will be a part of a creative team that is responsible for all aspects of the ongoing software development from the initial specification, to developing, testing and launching. What do we need? You will be responsible for managing backend architecture. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring performance and responsiveness to requests from the web or mobile app. A basic understanding of front-end technologies
Required Skills:
- Strong organizational and project management skills.
- Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
- Proficiency with JavaScript frameworks such as Angular 4+
- Proficiency with spring boot, hibernate, data JPA.
- Familiarity with Docker and Microservices
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to detail.
Mandatory Skills:
- Spring Boot
- Hibernate
- Data JPA
- Angular 4+
- HTML
- CSS
- Required education qualifications: MBA
- Past experience: Consumer Tech companies with 1-3 years experience/ 5-7 years’ experience
- Exp. level -5-8 Yrs/MBA from Premium institute and from Consumer tech companies only
Customer Obsession:
- Understand the customer needs and personas
- Seek input from users and Identify stated/unstated needs and opportunity areas
- Deep dive on identified opportunities to establish Product Market Fit
- Develop mechanisms to have a regular connection with users of the product
- Active listener who pays attention to detail
Innovation:
- Use data/anecdotes to generate new product/feature ideas against organizational goals
- Translate intangible ideas in ambiguous environments to tangible product definitions
- Curious to try a host of features; rigor to iterate even if ideas do not pick up
Execution excellence:
- Manage the Product roadmap and strive to meet key milestones
- Ability to slice ideas into epics and stories
- Prioritize the stories into backlog
- Partner with Design for product/feature definition & Engineering to deliver stories in a timely manner
- Track launched features against intended objectives/metrics and drive adoption
- Continuously iterate to improve the product incrementally but rapidly
Stakeholder Management-
- Seek inputs from relevant stakeholders for backlog creation and prioritization
- Align internal stakeholders on product prioritization, backlog and roadmap
- Anchor the Go-To-Market planning along with internal stakeholders to manage a smooth launch
- Participate in brainstorming and technical ideation for projects with product, growth, and engineering
- You will design Scalable and Fault-Tolerant systems
- You will help Maintain critical and auxiliary systems (databases, cache ...)
- You will build Experiments that help validate hypotheses for the product
Experience:
2+yrs In your first 3 months, you will…
- Successfully onboard and create strong bonds with the current team
- Participate in brainstorming and technical ideation for projects with product, growth, and engineering
- Contribute to existing product features and experimentation
In your first 6 months, you will…
- Develop prototypes of new features or products using rapid iteration and experimentation as we explore new ideas
- Partner across the engineering team to ship features
In your first year, you will...
- Champion best-in-class engineering practices and systems for an emerging engineer team
- Help build a suite of features for the product
Our Ideal Hire:
- Learned best practices and has experienced the challenges and joys working at a startup
- Managed and maintained production code at increasing scales
- Feels strongly motivated by our mission
- Communicates complex problems and proposes solutions, in writing and in conversation
Expertise:
- Proficiency in any one language (ex: NodeJS / Go / Python)
- MySQL (design / indices / optimizing queries)
- Redis (types/ functionality/ use cases)
Hands-on experience:
- Handled scaling issue
- Good at debugging
Good to have:
- Kafka (or other stream-processing software)
- AWS
Do not apply if you are not:
- Ownership driven
- Curious in general
- Able to explain things in simple terms
- Self-motivated
- Use to work in the chaotic environment
- Highly proactive
- Willing to Mentor and humble to ask for collaboration
- Most important, Learn & Grow yourself!
- Hungry to grow anymore
Position Summary:
Technology Lead provides technical leadership with in-depth DevOps experience and is responsible for enabling delivery of high-quality projects to Saviant clients through highly effective DevOps process. This is a highly technical role, with a focus on analysing, designing, documenting, and implementing a complete DevOps process for enterprise applications using the most advanced technology stacks, methodologies, and best practices within the agreed timelines.
Individuals in this role will need to have good technical and communication skills and strive to be on the cutting edge, innovate, and explore to deliver quality solutions to Saviant Clients.
Your Role & Responsibilities at Saviant:
• Design, analyze, document, and develop the technical architecture for on-premise as well as cloud-based DevOps solutions around customers’ business problems.
• Lead end to end process and setup implementation of configuration management, CI, CD, and monitoring platforms.
• Conduct reviews of design and implementation of DevOps processes while establishing, and maintaining best practices
• Setup new processes to improve the quality of development, delivery and deployment processes
• Provide technical support and guidance to project team members.
• Upgrade by learning technologies beyond traditional area of expertise
• Contribute to pre-sales, proposal creation, POCs, technology incubation from technical and architecture perspective
• Participate in recruitment and people development initiatives.
Job Requirements/Qualifications:
• Educational Qualification: BE, BTech, MTech, MCA from a reputed institute • 6 to 8 years of hands-on experience of the DevOps process using technologies like Dot Net Core, Python, C#, MVC, ReactJS, Python, Android, IOS, Linux, Windows
• Strong hands-on experience of the full life cycle of DevOps: DevOps Orchestration/Configuration/Security/CI-CD/Release Management and Environment management • Solid hands-on knowledge of DevOps technologies and tools such as Jenkins, Spinnaker, Azure for DevOps, Chef, Puppet, JIRA, TFS, Git, SVN, various scripting tools, etc. • Solid hands-on knowledge of containerization technologies and tools such as Docker, Kubernetes, Cloud Foundry • In-depth understanding of various development and deployment architectures from a DevOps perspective
• Expertise in Grounds-up DevOps projects involving multiple agile teams spread across geographies.
• Experience in a various Agile Project Management software /techniques / tools
• Strong analytical and problem solving skills
• Excellent written and oral communication skills
• Enjoys working as part of agile software teams in a startup environment.
Who Should Apply?
• You have independently managed end-to-end DevOps projects, including understanding requirements, design solutions and implementing, setting up best practices with different business domain over last 2 years.
• You are well versed with Agile development methodologies and have successfully implemented them across at least 2-3 projects
• You have lead development team of 5 to 8 developers with Technology responsibility
• You have served as “Single Point of Contact” for managing technical escalations and decisions








