Cutshort logo
Suntel Global data processing pvt Ltd's logo

Team Lead-Operations

Pallavi G's profile picture
Posted by Pallavi G
1 - 2 yrs
₹2L - ₹4L / yr
Nashik
Skills
Communication Skills
Effective communication
Client Servicing
Client Management
Team leadership
Team Management

Job Responsibilities-

  • Be in charge of running and managing the team on a daily basis
  • Set performance targets for all associates in the team to meet up with overall process objectives
  • Schedule and organize shift patterns for team members to ensure that the process is adequately staffed to meet the SLA's
  • Monitor files of team members to ensure that due procedures and quality standards are strictly adhered to
  • Conduct regular reviews of all agents performance and organize training sessions for underperformers
  • Submit regular reports to management and seek new ideas and strategies to improve performance at the center
  • Manage the daily team activities and operations
  • Drive Team adherence and manage to schedule
  • Managing Escalations (Internal & External)


Job Requirement-

  • Excellent verbal and written English communication skills
  • Must have handled a team size of minimum 5-10 people in his/her current role
  • Should be comfortable with reports, dashboards & share insights from data to improve the process.
  • Proficient in MS Office, Skype
  • Experience in international KPO/BPO will be an added advantage
  • Thorough understanding of operations metric, people practices (Score calculations, Parameters, Ratings, Attrition)
  • Should ready to work in night shift
  • Any degree required
  • Should have minimum 1 to 2 years relevant experience


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Suntel Global data processing pvt Ltd

Founded :
2011
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Suntel Global offers a variety of services including mortgage, medical billing, data entry, software development, and call center services. We are a one-stop shop for all your outsourcing needs. Our services: Mortgage Services: Loan document management Pre-qualification check's mortgage loan processing Appraisal services Post closing support services Title and settlement services Medical Billing Solutions: Revenue Cycle Management Medical Coding Charge Entry Payment Posting Denial Management AR Follow Up Demographics Eligibility Verification Credentialing services Data Entry Services Software Development Services Call Center Services: Inbound services Outbound services Telemarketing Tech Support Email and Chat Services Suntel Global empowers businesses to achieve operational excellence through comprehensive IT and business process outsourcing solutions. We deliver cost-effective, high-quality services across various domains, including mortgage servicing, healthcare billing, software development, and data entry. Our team of experienced professionals leverages best practices and cutting-edge technology to ensure efficiency, accuracy, and scalability for your business. Whether you're a small startup or a large enterprise, Suntel Global can help you optimize your operations and achieve your strategic goals.
Read more

Connect with the team

Profile picture
Kalyani Thorat

Company social profiles

linkedin

Similar jobs

CeMent Digital Pvt Ltd
at CeMent Digital Pvt Ltd
1 recruiter
Nirali Suthar
Posted by Nirali Suthar
Ahmedabad
0 - 1 yrs
₹2L - ₹3L / yr
skill iconJava
JSP
Servlets
Object Oriented Programming (OOPs)

Roles and Responsibilities:

  • Individuals are responsible for all traditional development activities analysis, design, coding, testing, and documentation.
  • Add new features to existing Windows and Web-based applications in Visual Studio 2019. Interacting with internal team.
  • Transform business and design needs into innovative products.
  • Drive all projects to completion within deadlines.
  • Perform thorough testing to find issues ahead of time.
  • Engineering software needs more precise analysis & coding skillset
  • Enhance skillset by working with fortune 500 clients
  • Interacting with internal team.

Qualifications :

  • B.E in computer science or related fields.
  • Excellent programming & communication skills Strong problem solving, judgmental, and decision-making skills.
  • Ability to work at the tactical and strategic levels of IT initiatives.
  • Impressive hands-on experience in Java, database(Oracle), OOPS, Java Swing, Javafx.
  • Self-Motivated, flexible & Innovative.
Read more
one of leading US based MNC Company in Dehradun
one of leading US based MNC Company in Dehradun
Agency job
via Recruiting India by Moumita Santra
Dehradun
5 - 8 yrs
₹4L - ₹5L / yr
skill iconPHP
Web Development

Project Manager (Programming)- Night Shifts-Dehradun


Location- Dehradun

 

JD:- Urgent requirement of Project Manager in one of the leading US based IT Company.

 

Excellent communication skills / Website development/ Programming/ PHP project teams handled.

Salary - upto 50 K


Preparing and defining the project scope of work, its goals and deliverables.

  • Assigning responsibilities.
  • Identifying the resources’ requirement. Effective and efficient management of resources
  • Coordinating directly and indirectly with project staff to ensure successful completion of the project– Directing, supervising, supporting and coordinating the project team members/staff.
  • Tracking project deliveries using project management tools(MS Projects).
  • Reporting on project progress and communicating relevant information to superiors and company management.
  • Client Management.
  • The Project Manager should ensure that every team member wt
Interested can call me at triple eight two zero nine four two double seven.

 

Read more
SanSoft InfoTech
at SanSoft InfoTech
1 recruiter
SanSoft InfoTech
Posted by SanSoft InfoTech
Remote, Badlapur
0 - 0 yrs
₹1000 - ₹2000 / mo
Enterprise Resource Planning (ERP)
Implementation
Marketing

Free (For Candiates with Marks above 80%) Training will be Provided in ERP Implementation, Marketing & Development

1) ERP

2) Lead Generation (Through Phone, email, SMS, social media)

3) Demonstration

4) Installation

5) User Training & Aministration

6) Requirements Gathering

7) Customization

8) Support

9) Crystal Report

Training is Free only for Candidates with Markes above 80%

Those who successfully complete the training will be Offered Internship

Those who successfully Complete the internship will be offered Full Time Job.

Read more
TrialGuna Pvt Ltd
at TrialGuna Pvt Ltd
1 recruiter
Meena Dalal
Posted by Meena Dalal
Bengaluru (Bangalore)
1 - 4 yrs
₹2.5L - ₹5L / yr
Communication Skills
Travel management
Business Development
Good Clinical Practice
Pharmaceutics
+2 more

·       Responsible for effectively communicating services offered by TrialGuna to cosmetic organizations, personal care companies (hair care, Skin Care, Dermatology products) to ensure their understanding and further discussions.

·       Work with Account Managers in developing a sales plan tailored to the local market.

·       Work with hospital staff and key physicians in the development and execution of a plan to effectively launch TrialGuna clinical trials at new sites and ensure ongoing commitment to the program.

·       Effectively convert high potential leads.

Read more
Dotball Interactive Private Limited
Veena K V
Posted by Veena K V
Bengaluru (Bangalore)
1 - 3 yrs
₹3L - ₹8L / yr
skill iconJavascript
skill iconHTML/CSS
skill iconReact.js
skill iconGit
Responsibilities: • Developing new user-facing features for Android and iOS apps using React.js • Building reusable components and front-end libraries for future use • Translating designs and wireframes into high quality code • Optimizing components for maximum performance across a vast array of web- capable devices and browsers • Write, audit, and improve our test coverage
Read more
netmedscom
at netmedscom
3 recruiters
Agency job
via TalentMint by Divya Varshney
Navi Mumbai
5 - 15 yrs
₹7L - ₹12L / yr
Marketing & Communication
Sales
Location: Mumbai
Category Manager
Role Details :
We are looking for dynamic, open-minded self-starters who enjoy Business Leadership
roles and would like to build a Category in an extremely fast-growing healthcare e-
commerce company impacting millions of Indians.
Key Responsibilities :
- Category Growth : Driving marketplace growth of the relevant category keeping in mind
the consumer and competition.
- PnL : Owning P&L for the relevant category in alignment with business goals. The
Category manager would be responsible for the revenue targets as well as the gross
margins.
- Selection : Responsible for merchandising, assortment planning, option plans pre-
season as well as in season to ensure that the Category is well represented
- Cross-Functional Capabilities : Should be able to fruitfully coordinate with marketing,
supply chain, cataloging, finance / commercial and other functions of the organization.
- Supervision and Monitoring of Operations : Should have prior experience or enough
knowledge & confidence to mentor / supervise merchandising operations. Inbound
planning, Cataloging monitoring & Discount monitoring etc should be managed.
- Marketing promotions : Should drive visibility plans, promotion plans and coordinate the
same between the internal marketing teams and that of the sellers
- Inventory : Forecasting product demand to ensure sustainability of the inventory, in sync
with working capital management. Developing exit strategies for unsuccessful products
- Negotiations : Ensuring that company gets best in the market deals from external
stakeholders through current market trends and awareness
Skills :
- Startup Cultural Fit: willingness to learn, to innovate, to take initiative, to think beyond
conventional dogma, ability to work in a flat organisation
- Strong analytical aptitude in problem solving
- Should be good at multitasking, critical thinking, and comfortable with tactical execution
- Proven track record of finding innovative solutions to business problems
Read more
Vital
at Vital
2 recruiters
Sakshi Saha
Posted by Sakshi Saha
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
5 - 6 yrs
₹4L - ₹8L / yr
User Experience (UX) Design
User Interface (UI) Design
skill iconAdobe Illustrator
Illustration
Branding
+1 more

We are looking for a designer with a strong sense of conceptual thinking and well acquainted with digital trends to translate our brand message into distinctive visuals and communicate with our consumers.

 

Responsibilities

  • Design collaterals for our performance marketing team across multiple display networks, social media, and native platforms
  • Execute our visual strategy and calendar to be deployed across all digital channels
  • Work with our copywriter to conceptualize compelling designs that increase the brand’s overall reach, engagement, and conversions to sales
  • Work on design collaterals like social media creatives, videos, infographics, blog & web banners, emails, landing pages, etc
  • Optimize designs and visual language to match the relevant channel requirements but also maintain our overall brand tone
  • Monitor and implement relevant digital design trends to keep our brand communication engaging and up-to-date with industry standards

 

Qualifications

  • 5 - 6 years of experience designing digital content and marketing collaterals, with a good portfolio of work
  • Has a clean visual design sense with good conceptual, typography, grid, and illustration skills
  • Animation and video editing skills will be an added advantage, but not mandatory
  • Can work independently and in a team to manage multiple projects and aggressive deadlines
  • Ability to work in a fast-paced environment with high volumes
  • Exceptional attention-to-detail
  • Must be proficient in Adobe Creative Suite
  • Understand competitive and best-in-class design practices for digital content
Ability to uncover digital design trends and implement them wherever
Read more
Tekhne B.V.
at Tekhne B.V.
1 recruiter
Harsh Vasudeva
Posted by Harsh Vasudeva
Remote, Mumbai
4 - 8 yrs
₹8L - ₹20L / yr
skill iconReact Native
skill iconReact.js
Mobile App Development
skill iconAndroid Development

About The Company

 

Tekhne is a digital agency based in Mumbai and Amsterdam, that creates user-focused experiences. More info: tekhne.nl

 

Through our SaaS app immidi (http://immidi.com), we are transforming the way Enterprises connect with their B2B customers. We are looking for talent who can help us scale the app to new heights.

 

As a Senior React Native Developer, you will play a key role to define the solution direction, deliver and maintain good quality code, use structured problem-solving and produce scalable long-term solutions. 

 

Our App is built with React Native for iOS and Android, supported by multiple NodeJS web-services and our deployments are automated using CI/CD tools.

 

Some of our key clients: Unilever, L'Oréal, KraftHeinz, UNDP

 

This job is located in our Mumbai office.

 

What We Are Looking For:

  • You have a minimum of 4 years experience building and publishing Mobile Apps (iOS/Android);
  • At least 2 years of experience in React, React Native, Redux;
  • You have experience with SaaS products, handling Native configurations with multiple Git branches;
  • You worked with HTML5, CSS3, JavaScript and JavaScript libraries and frameworks;
  • Experience with NoSQL databases such as DynamoDB;
  • Experience with NodeJS and backend services;
  • Experience with Amazon services such as S3 and SQS is a plus;
  • Experience with automated deployment CI/CD tools;
  • Knowledge of iOS & Android design principles and interface guidelines;
  • You have good communication skills in English;
  • You like working in a fast-paced international environment;
  • You are interested in coaching your fellow developers;

 

We Offer You

  • A challenging position in a growing team with a strong start-up mentality;
  • Competitive salary with benefits;
  • ‘All-you-can-eat’ Friday lunches;
  • Arrange your own workstation: Macbook/iPhone and all other options a techie could dream of;
  • International working environment;
 
Read more
N-Genius
at N-Genius
1 recruiter
Aaryaman Vir
Posted by Aaryaman Vir
Remote, Mumbai
3 - 10 yrs
₹16L - ₹30L / yr
skill iconAndroid Development
skill iconJava
skill iconPHP
skill iconNodeJS (Node.js)
skill iconReact Native
Looking for experienced android developers to refactor existing application and re-architect the new implementation

This same person can be given CTO duties if they perform well in the interview and show good depth of knowledge and understanding
Read more
Fraction 0x
at Fraction 0x
1 recruiter
Garvit Goel
Posted by Garvit Goel
NCR (Delhi | Gurgaon | Noida)
0 - 1 yrs
₹5L - ₹20L / yr
Business Development
Blockchain
Finance
What is Fraction 0x? We are an all IIT Delhi alumni led blockchain platform that enables global investors to get fractional ownership in revenue generating infrastructure assets in emerging economies. Imagine sitting in Europe and investing $500 in commercial real estate in India. The investor will be entitled to the capital value of the asset and the revenue generated from the same. Fraction 0x will also build a secondary trading platform to bring liquidity and enable investors to manage their exposure to a given asset. We are looking for 2 rockstars who yearn to be part of the Crypto Revolution! You will be working with a team comprising of senior professionals from Real Estate, law, and blockchain. Your role will have two components 1. Crowdfunding Campaign: a. You will execute the Fraction 0x crowdfunding campaign and help the company close a multi-million dollar Initial Coin Offering (ICO). b. A mentoring team of blockchain founders and ICO advisors would be made available c. You will be also be given resources (advisory, capital, HR) to execute the same d. This will include marketing (offline and online), community building, reaching out to crypto investors, influencers and advisers of top crypto projects, working with PR and marketing companies, conduct events in India, outside the country. e. Please research online what it takes to complete an ICO, to give yourself an idea about what the job will entail. 2. Business Development: a. This will involve B2B sales to real estate asset management companies and Portfolio Management companies. We are looking for people who are hustlers & entrepreneur at heart. If you are looking to start a company in future, this will be the perfect training ground for that! Qualifications 1. Final Year or Fresh Grad of Tier 1 or Tier 2 Eng College. 2. An all-rounder personality, good exposure to extra-curricular activities and very good communication skills
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos