Team Lead-Client Service

About Intugine:

Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favorite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep.

Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies.

Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to deliver TAT, and minimize dwell time and detention costs.

Intugine is a proud partner of the National Logistics Policy, an initiative by the  Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few. 

Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO.  

To know more, visit the  website: https://www.intugine.com

Job Responsibilities :

• Coordinate for GPS Installation
• Update data on Excel and Work on Control tower dashboard
• Ensure proper tracking and verification. Enter customer and account data from source documents within time limit 
• Compile, verify the accuracy, and sort information to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities, and check the output
• Work on Microsoft Excel
• Collaborate with internal teams and external vendors to prevent disruptions and maintain smooth operations.

Requirements:

• 0–1 year of experience in data entry, operations, or control tower support
• B-Tech/Bcom Graduate
• Advanced excel skills.
• Willingness to support control tower and tracking operations
• Good communication skills (verbal and written)
• Strong attention to detail and ability to follow instructions

Wanna Make Travel Awesome? (And Score Some Equity While You're At It?)

We're Journey, a travel startup and our first product is travel eSIMs. Forget fumbling with SIM cards at airports – we're all about seamless connectivity, so travellers can focus on exploring, not stressing about data at such affordable rates. We believe we have built one of the best eSIM tech out there and product performance is superior. 

Now, India is calling, and we need YOU to lead the charge!

This ain't an average corporate gig. We're looking for an entrepreneur, hustler, a networker, a deal-maker extraordinaire to blow up our presence in India. You'll be the face of Journey eSIM in India.T his is a unique opportunity to play a pivotal role in shaping the future of our company in a dynamic and rapidly growing market. You will have the autonomy to build the business from the ground up, forge strategic partnerships, and establish our brand as a leader in the travel eSIM space.

Responsibilities:

Develop and execute a comprehensive business development strategy for India:

• Conduct thorough market research to identify key trends, opportunities, and challenges in the Indian travel industry.
• Define clear goals, objectives, and key performance indicators (KPIs) for business growth.
• Develop and implement tactical plans to achieve targets, including sales strategies, marketing initiatives, and partnership programs.

Identify and build strategic partnerships:

• Identify, target, and establish relationships with key players in the travel industry, including travel agents, online travel agencies (OTAs), tour operators, and travel technology providers.
• Negotiate and secure mutually beneficial partnership agreements that drive customer acquisition, revenue growth, and brand awareness.
• Develop and maintain strong relationships with partners to ensure long-term collaboration and success.

Explore new business opportunities:

• Continuously explore new avenues for growth and partnerships within the travel industry and related verticals.
• Identify potential opportunities to expand our product offerings or target new customer segments.
• Analyze and evaluate the feasibility of new business ventures and make recommendations to the leadership team.

Represent the company at industry events:

• Attend relevant industry conferences, trade shows, and networking events to promote our brand and generate leads.
• Build relationships with industry professionals and stay abreast of the latest trends and developments.

Manage and track business performance:

• Monitor key performance indicators (KPIs) to track progress towards goals and identify areas for improvement.
• Prepare regular reports on business performance, including sales figures, partnership activities, and market insights.
• Analyze data to identify trends, opportunities, and challenges, and make recommendations for adjustments to the business strategy.

Build and manage a high-performing team (future responsibility):

• As the business grows, you will be responsible for building and managing a team of business development professionals.
• Recruit, train, and mentor team members to ensure they have the skills and knowledge to succeed.
• Foster a culture of collaboration, innovation, and high performance.

Qualifications:

• Proven track record of success in business development or sales, preferably in the travel industry.
• Strong understanding of the Indian travel market and its key players.
• Exceptional communication, interpersonal, and relationship-building skills.
• Excellent negotiation and closing skills.
• Ability to work independently and take ownership of outcomes.
• Strong organisational and time management skills.
• Proficiency in English and Hindi (or other relevant regional languages).
• Bachelor's degree in business administration, marketing, or a related field.
• Tech-savvy and comfortable with digital tools and platforms.

Bonus Points:

Existing network of contacts in the Indian travel industry.

What You'll Do:

• First 15 Days: Immerse yourself in the Indian travel market, conduct extensive research, and map out key players and potential partners. Start building relationships with travel agents and OTAs.
• First 30 Days: Secure initial partnerships and pilot programs. Refine your business development strategy based on early learnings.
• First 45 Days: Achieve significant traction in customer acquisition and revenue generation. Begin exploring new business opportunities and expanding your network.

Benefits:

• Competitive salary
• Opportunity to earn equity in a high-growth startup.
• Be part of a dynamic and innovative team.
• Make a real impact on the company's success in India.
• Significant career growth potential as you will lead the India business.

1. Regularly produce various content types, including email, social media posts, blogs, and white papers.

 2. Actively manage and promote our blog, and pitch articles to relevant third-party platforms.

 3. Edit content produced by other members of the team.

 4. Collaborate with other departments to create innovative content ideas.

 5. Create eye-catchy and innovative headlines and body copy.

 6. Writing a wide variety of topics for multiple platforms

 Content Writer Skills:

 • Excellent verbal and written communication skills.

 • 1-6 years of experience in technical writing.

 • Creative and innovative thinker and planner.

 • Assists team members when needed to accomplish team goals.

 • Good interpersonal and communication skills

 • Familiarity with keyword placement and SEO

 • The ability to consistently meet tight deadlines

Why should you join us:

· Fixed working timings- 5 days working

· Attractive Incentives

· Young & Vibrant work culture

Profile Summary: The Software Engineer - Full Stack is responsible for software development as a member of a project team. He/she works closely with subject matter experts, business analysts, quality analysts, and others to design, develop, and test software solutions to business problems.

Responsibilities:

• Solve problems of considerable scope and complexity.
• Designing, coding (at least 80%), debugging and optimizing both frontend and backend components as well as internal tools, such as configuration management and development/test environments.
• Help select and incorporate new tools and methods.
• Work closely with project, application, and enterprise architects to develop solutions.
• Drive the continuous evolution of best practices within the development team.
• Identify and recommend where increased automation, performance enhancements, application enhancements and quality enhancements may be incorporated.
• Balance customer and business needs to design, develop, test, and deliver against timelines.
• Contribute to architecture and code design, estimates, code reviews, and documentation to ensure top quality software.
• Keeps current with emerging technologies and technological developments within the industry.
• Monitors and evaluates competitive applications and products.
• Reviews current practices relevant to the solution of assigned projects.
• Remains flexible and responsive to changing priorities and multiple, concurrent responsibilities.
• Be a talent multiplier that motivates the team around them to excel and perform well.
• Other duties as assigned.

Requirements:

• Bachelor's Degree - Computer Science, Management Information Systems, or related field.
• 3-5 years of software development experience.
• Experience in lieu of education: Two years of experience for every year of formal education required. Application development experience using. NET, C#, . NET Core, SQL Server, CSS, and other web development technologies.

We are looking for a Business Development Manager (Client Relationship Manager) to create and nurture long-term relationships with offshore clients & pursuing new business opportunities.

In this role, you should be an excellent communicator who’s able to grasp clients’ needs and brainstorm ways to fulfill them. If you also have a background in customer services such as handling offshore IT (Software & Services) clients and knowledge of the IT (Software & Services) industry, 

Responsibility:

• Working knowledge of bidding portals like - Upwork, LinkedIn, Hubstaff, Freelancer, Guru Etc.
• Working knowledge of Lead Generation, Identifying, creating, and pursuing new business opportunities and clients.
• Knowledge of client communication using emails, chat, audio and video call, and Skype call.
• Functioning as a primary bridge between the business, operations, and technical areas in the initial phases of the project cycle.
• Generating Leads, Client communication, and Follow-ups.

Qualifications and Skills

• Should have experience of 1-3 years in Business Development.
• Must have excellent communication skills (written & Oral).
• Proven experience as a Client Relations Manager / Relationship Manager / Business Development Manager.
• Proven track record of handling offshore clients and exceeding targets
• Background in customer service; IT industry knowledge is a must.
• Ability to deal with people diplomatically
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms.

• Proven experience as a .NET Developer in at least one of the .NET languages (e.g. C#) and HTML5/CSS3
• Working experience with SQL Server or other RDBMS
• Working experience on entity Framework.
• Has designed large and complex enterprise web application and RESTful services (Web API) using the .Net technology stack.
• Must possess strong understanding on OOPS concepts
• Write functional code with a sharp eye for spotting defects.
• A team player and excellent communicator.
• Work with internal teams to design, develop and maintain software.
• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages, W3C standard complaint, cross border compatible HTML pages
• Test and deploy applications and systems
• Revise, update, refactor and debug code
• Develop documentation throughout the software development life cycle (SDLC)

We’re looking for an UX Designer who will-

• Own end-to-end product design and produce usable designs iteratively.
• Be a member of our core design team and will work closely with product and engineering teams to research and design experiences for our customer facing android app, seller apps and associated platforms.
• Collaborate with user research teams in planning and executing user experience research processes like contextual interviews, card sorting, heuristic evaluations and usability testing.
• Research insights into viable design concepts and manifest them into seamless experiences.