Team Lead-Client Service · Vadodara · 3 - 7 years · ₹3L - ₹10L / yr · Posted 1 Aug 2023
Team Lead-Client Service
Position Title:
Client Service Executive/Lead
Department:
IT Recruitment – State and Federal
Business Segment
Recruitment
Reporting to:
Prashant Devaliya
Level (Fresher-Jr./Mid/Sr./V. Sr)
Mid
Type of Position
Replacement: 1 New:
Exiting Employee Name
Shayan Saiyed
Exiting Employee Code
CTC
Up to INR 90000
Number of Openings
1
Salary Budget (Monthly)
Min: INR 80000 Max: INR 90000 (Negotiable)
Location
Vadodara Gujarat India
Major Job Responsibilities
Building excellent relationships with business partners such as internal Recruiting and Business development teams.
Liaison between MSP/Clients and internal teams. Assist MSP managers acquiring great talent and ensuring that Client hiring objectives are achieved. Understanding and Communicating job requirements, and or changes, compliance onboarding requirements in a timely manner to internal teams. Building a solid relationship as the company's sole point of contact for both internal customers and external partners.
Lead Role that will be backup for Sr. Account Manager
Essential Educational Qualification
Any Graduate
Desirable Educational Qualification
Min. Experience Required
8+ Years in Staffing Industry, Recruiting, Staff Augmentation, Onboarding, MSP experience
Essential Technical Skills Required
Solid communication skills, Email etiquettes, General IT terminologies
Desirable Technical Skills Required
Soft Skills Required
MS office
Hiring Approved by
Sabine Wheeler
Additional Remarks (If any)
Attention to detail; Ability to communicate effectively; prioritize and work multiple activities and tasks effectively to produce high quantity and quality; ability to lead a team.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Build and maintain strong, long-term relationships with existing and prospective clients.
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Regularly follow up with clients to ensure satisfaction and identify new business opportunities.
Generate leads through referrals, networking, calling, and other business development activities.
Achieve assigned sales, revenue, and relationship-management targets.
Handle client queries, concerns, and escalations professionally and ensure timely resolution.
Coordinate with internal teams to ensure smooth service delivery.
Maintain accurate records of client interactions, follow-ups, and sales activities.
Identify opportunities for cross-selling and upselling.
Prepare and share periodic client and sales reports with management.
Stay updated on company offerings, industry trends, and competitor activities.
Build and maintain strong, long-term relationships with existing and prospective clients.
Understand client requirements and recommend appropriate products or services.
Act as the primary point of contact for assigned clients.
Regularly follow up with clients to ensure satisfaction and identify new business opportunities.
Generate leads through referrals, networking, calling, and other business development activities.
Achieve assigned sales, revenue, and relationship-management targets.
Handle client queries, concerns, and escalations professionally and ensure timely resolution.
Coordinate with internal teams to ensure smooth service delivery.
Maintain accurate records of client interactions, follow-ups, and sales activities.
Identify opportunities for cross-selling and upselling.
Prepare and share periodic client and sales reports with management.
Stay updated on company offerings, industry trends, and competitor activities.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon