Tableau Developer

Manual and Automation testing

CICS( MAINFRAME)

TOSCA

SQL and Playwright are desirable

Years of exp – 6+ yrs

Location – Chennai & Pune

Work Mode – 5 days WFO

Notice Period – Immediate Joiners

Job Title: Customer Success Manager

Location: Baner, Pune

About Us:

Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions

to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a

mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.

Our Culture:

At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.

Role Overview:

As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,

retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.

Responsibilities:

● Customer onboarding: help them set up product configuration and upload data

● Conduct product training for key stakeholders in the customer organization

● Drive adoption, improve customer satisfaction, and work with our customers to

generate new business (upsell and cross-sell)

● Minimize customer churn, maximize retention and create great customer experience

● Contact customers to explain new features and help them upgrade to new plans

● Collect customer references, testimonials and create case studies

● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features

● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes

● Help customers map Truein to their existing policies and processes

Requirements:

● 5+ years years of experience in SaaS or software product company in acustomer-facing roles

● Previous experience working with enterprise customers

● Process-oriented and analytical

● Excellent verbal and written communication skills

● Strong empathy for customers and passion for growth

● Passion for solving client challenges and commitment to client delight

● Result-oriented and has great attention to details

● Bachelor's degree or equivalent experience in Computer Science or related field

Good to have:

● Experience dealing with International customers

● Has worked with growth stage startup

● Education background of Technology + Management studies

You will get:

● Competitive compensation package and benefits

● Work closely with and be part of a truly amazing team

● Join a fast-growing company early, make a difference and enjoy the ride

● Challenge yourself and take your career to the next level

Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Crayon Infotech:

Crayon Infotech is a fast-growing digital solutions company specializing in mobile app development, web development, UI/UX design, and digital marketing. We work with startups and enterprises to deliver cutting-edge technology solutions. We believe in innovation, collaboration, and quality execution.

Job Summary:

We are looking for a dynamic and result-oriented Inside Sales Executive to join our team. The ideal candidate will be responsible for lead generation, client engagement, pitching our services, and converting prospects into customers. You should have strong communication skills and the ability to understand client requirements.

Key Responsibilities:

• Generate leads through calls, emails, LinkedIn, and online platforms.
• Understand client needs and present appropriate service offerings (Mobile Apps, Websites, UI/UX, etc.).
• Follow up on leads and maintain a strong pipeline.
• Schedule client meetings and demos for the Business Development team.
• Work closely with marketing and technical teams to align sales strategies.
• Maintain CRM tools and prepare weekly/monthly reports.
• Meet and exceed monthly and quarterly sales targets.
• 
  

Required Skills:

• 1–5 years of experience in Inside Sales, preferably in IT or digital services.
• Excellent verbal and written communication skills.
• Strong persuasion and negotiation skills.
• Proficient in MS Office and CRM tools.
• Self-motivated and goal-oriented approach.
• Ability to handle multiple tasks and thrive in a fast-paced environment.

The Sales and Marketing Specialist will be tasked with daily responsibilities, including customer communication, delivering exceptional customer service, conducting sales, and providing training. Additionally, the Specialist will play a crucial role in sales management and achieving sales targets.

Key responsibilities include:

• Executing outbound telemarketing initiatives targeting specific accounts, prospect lists, and various call campaigns.

• Establishing and nurturing customer relationships through proactive communication, conducting follow-up qualifications to guide new business opportunities through the sales funnel.

• Conducting preliminary needs assessments and identifying prospects' pain points to assess how GreenStitch's solutions can effectively meet those needs.

• Developing and enhancing industry/product knowledge and expertise to strategically position GreenStitch's value proposition across multiple vertical segments.

• Actively participating in trade show and event planning to secure attendees and optimize prospect meetings for the Sales team.

• Conducting research to expand the prospect list using tools such as ZoomInfo, LinkedIn, and other methods.

• Maintaining accurate records of all activities in the CRM system, actively advocating for database cleanliness through regular and ongoing maintenance efforts.

• Taking accountability for meeting or surpassing monthly qualified objectives and quotas.

Requirements:

• Should have strong experience in Automation testing, developing, and executing test cases.
• Should have strong experience in Selenium with Java & Cucumber framework. 
• Should have a good amount of experience working with Mobile Application testing using Appium
• Hands-on experience in CI/CD tools (setting up jobs) like Jenkins
• Good knowledge of software testing life cycle: Test planning, Test design and execution, Defect Management, and Test Reporting.
• Hands-on experience in Functional, Regression, System, and UAT Testing. 
• Good exposure to both Web and Mobile Automation Testing. 
• Excellent defect finding, debugging, and root cause analysis capabilities. 

Job Description

We are looking for an experienced engineer with superb technical skills. Primarily be responsible for architecting and building large scale data pipelines that delivers AI and Analytical solutions to our customers. The right candidate will enthusiastically take ownership in developing and managing a continuously improving, robust, scalable software solutions.

Although your primary responsibilities will be around back-end work, we prize individuals who are willing to step in and contribute to other areas including automation, tooling, and management applications. Experience with or desire to learn Machine Learning a plus.

Skills

• Bachelors/Masters/Phd in CS or equivalent industry experience
• Demonstrated expertise of building and shipping cloud native applications
• 5+ years of industry experience in administering (including setting up, managing, monitoring) data processing pipelines (both streaming and batch) using frameworks such as Kafka Streams, Py Spark, and streaming databases like druid or equivalent like Hive
• Strong industry expertise with containerization technologies including kubernetes (EKS/AKS), Kubeflow
• Experience with cloud platform services such as AWS, Azure or GCP especially with EKS, Managed Kafka
• 5+ Industry experience in python
• Experience with popular modern web frameworks such as Spring boot, Play framework, or Django
• Experience with scripting languages. Python experience highly desirable. Experience in API development using Swagger
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration, Jenkins

Responsibilities

• Architect, Design and Implement Large scale data processing pipelines using Kafka Streams, PySpark, Fluentd and Druid
• Create custom Operators for Kubernetes, Kubeflow
• Develop data ingestion processes and ETLs
• Assist in dev ops operations
• Design and Implement APIs
• Identify performance bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization, and documentation
• Communicate with stakeholders regarding various aspects of solution.
• Mentor team members on best practices

Roles & Responsibilities

• You’ll be actively involved with and monitor the development of OS stack and firmware.
• You’ll be architecting and implementing best-in-class ‘real-time’ OS to power mobile phones in the market.
• You’ll be responsible for designing, implementation & maintenance of various embedded components and applications for mobile platforms.
• Communicate often & effectively about the status of new & ongoing development efforts within the company.
• Represent the OS engineering team at high-level meetings.
• Motivate, mentor and lead other team members by rolling up your sleeves and offering technical and project management insights and tips.
• Work closely with the design team to create exciting mobile user experiences as per the modern standard.
• You’ll be continuously keeping an eye on the latest cutting-edge Android technologies and leveraging these in one’s own and the team’s work as necessary.

• Experience in Android and OS firmware-based development for commercial consumer mobile phones.
• Embedded system programming and board bring up.
• System programming & OS internal skills.
• Strong Command over Java, C/C++
• Strong problem-solving skills.
• Strong knowledge of the Android build system.
• Android internal frameworks and device driver development expertise.
• Experience of working with core Android libraries like bionic, stagefright, etc.
• Cares about design & Very strong command of efficient layouts, including optimization for various mobile environments.
• Knowledgeable about caching mechanisms & tools like In-Memory cache.
• Experience of working with version control, bug tracking, continuous integration and other productivity enhancements software like Git, SVN, Bugzilla, Jira, etc.
• Passionate about software development & modern-day Android OS technologies like:
• Latest chipsets, GPUs, etc
• Latest releases from chipset companies like Spreadtrum, Mediatek, Qualcomm
• Android Lollipop
• Phonebloks
• LTE
• The ability to effectively manage technical people (internal & external development resources) and projects.
• Taking responsibility and ownership in the team’s work.
• 1+ years of work experience.

• B.Tech/BS/BE/BS/MS/M.Tech/MS in Electronics or Computer Science from a premier institute in India (IITs, BITS, NITs, etc) or abroad.