Survey Analytics

We are looking for a seasoned and results-driven Senior QA Engineer with 7 to 8 years of experience in Manual and Automation Testing. The candidate should have deep expertise in QA processes, strong automation skills using Python or equivalent, and the ability to lead quality initiatives for our core product suite. You won't just be finding bugs — you will be building a resilient quality ecosystem that leverages modern tools. 

What You’ll Be Doing:  

● Understand business requirements and convert them into test scenarios and test cases 

● Perform Manual Testing including Functional, Regression, Integration, & System Testing 

● Develop, maintain, and execute Automation Scripts using Python 

● Identify, report, and track defects using defect management tools 

● Work closely with Developers, Product Managers, and QA team members 

● Lead requirement analysis, test planning, and test case reviews 

● Contribute to improving QA processes and automation coverage 

● Participate in sprint planning, retrospectives, and cross-functional reviews 

● Identify, report, and track defects using defect management tools; manage triage and resolution with development teams 

● Catch edge cases before they become production issues 

● Co-ordination is release processes 

Automation Skills:  

● Maintain, and extend robust Automation Frameworks ( PyTest / Selenium) for UI and backend services as well as design patterns, and CI/CD integration 

● Monitor nightly automation runs, troubleshoot defects 

● Ability to design, extend, debug, and maintain test frameworks independently 

API and Database Testing:  

● Perform contract testing and functional validation of REST APIs using Postman or similar tools. 

● Write complex SQL queries to validate data pipelines, migrations 

Qualifications:  

● Strong understanding of Software Testing concepts 

● Experience in writing Test Cases and Test Scenarios 

● Experience in Defect Tracking tools (JIRA, etc.) 

● Experience in CI/CD tools (Jenkins, GitHub Actions, GitLab CI) 

● Experience in Agile / Scrum methodology 

● Strong analytical and problem-solving skills with a 'break-it' mentality 

● Good communication skills — ability to articulate quality risks to non-technical stakeholders 

● Self-motivated, quick learner, and proactive in driving quality culture 

● Strong team player with empathy to help developers 'fix-it' 

● Exposure to Agentic AI testing frameworks 

Job Summary:

Technical Support Associates

We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.

Key Responsibilities:

- Provide technical voice support to B2B (enterprise) customers.

- Troubleshoot and resolve issues related to:

- SQL, DNS, VPN, Server Support (Windows/Linux)

- Networking (TCP/IP, routing, firewalls)

- Cloud Services – especially Microsoft Azure

- Application and system-level issues

- Assist with technical configurations and product usage.

- Accurately document cases and escalate unresolved issues.

- Ensure timely resolution while meeting SLAs and quality standards.

Required Skills & Qualifications:

- 2.5 to 5 years in technical support (voice-based, B2B preferred)

 Proficiency in:

- SQL, DNS, VPN, Server Support

- Networking, Microsoft Azure

- Basic understanding of coding/scripting

- Strong troubleshooting and communication skills

- Ability to work in a 24x7 rotational shift environment

Manual and Automation testing

CICS( MAINFRAME)

TOSCA

SQL and Playwright are desirable

Years of exp – 6+ yrs

Location – Chennai & Pune

Work Mode – 5 days WFO

Notice Period – Immediate Joiners

3+ years of experience in cybersecurity, with a focus on application and cloud security.

· Proficiency in security tools such as Burp Suite, Metasploit, Nessus, OWASP ZAP, and SonarQube.

· Familiarity with data privacy regulations (GDPR, CCPA) and best practices.

· Basic knowledge of AI/ML security frameworks and tools.

• Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

• Liaise with the Marketing Team, in order to deliver accurate information of new promotions and games updates to BPO Sales and Operations Team.

• Create variety of training solutions and methods based on the difficulty metrics of new product updates, in order to ensure the completeness of training materials

• Deliver training and standardize flow handling process to BPO Sales and Operations Team, in order to improve team’s skill and knowledge in technical/product and also to ensure customer satisfaction

• Liaise with leads across Sales and Operations function in finding gaps of interpersonal improvements, in order to provide recommendations and meet the company’s standard

• Deliver training, constructive feedback, and coaching of the trainees/agents, in order to improve customer service and engagement skills and communication

• Identify and assess the training needs of the business organization.

• Create a curriculum to facilitate strategic training based on the organization's goals

• Develop annual training programs and development needs assessment.

• Effectively manage the training budget.

• Obtain and /or develop effective training materials utilizing a variety of media.

• Train and coach managers, supervisors and others involved in employee development efforts

• .Evaluate organizational performance to ensure that training is meeting business needs and improving performance

• .Becoming a business partner to department heads, provide solutions and help identify challenges.

The specific responsibilities and requirements for a Call Centre Trainer - English Speaker in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.

Salary : Php50,000 - Php65,000

Work Experience Requirements

1. High interests in BPO set-up of Sales and Operations, especially in people development.

2. Ability to build relationships with employees to improve employee well being while upholding company values.

3. Ability to present and communicate effectively.

4. High analytical thinking, planning, organizing, and creativity.

5. Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, and working with a target to execute and review.

6. Get used to Training Need Analysis, Training Design & Development, Training Delivery, Coaching, and Training Evaluation

7. Microsoft Office & Presentation Skills

8. Independent

9. Structured thinking, able to evaluate problems

10.Positive and energetic outlook

11. Willing to be placed in Cambodia

About NetElixir: 

NetElixir is a global digital marketing firm headquartered in Princeton, NJ. With a common goal of helping our customers and challenging ourselves to think differently, we face challenges and tackle them together as a team. We are a close-knit group of imaginative and friendly industry experts who bring our unique passions and personalities together to find creative solutions that drive results.

With offices in the US and India, NetElixir works persistently gathering, evaluating, computing, and formulating raw data and turning it into actionable insights for our customers. We work consistently to develop new technology that will improve and facilitate digital marketing efforts across the globe.

Role: Python Developer

Experience: 3 -5 Years

Company Website: http://www.netelixir.com/">www.netelixir.com 

Job Description:

Your responsibilities will include understanding the needs, gathering and prioritizing requirements, and working with our software development teams to design, develop and deliver new features.

• 3-5 years of experience in building web applications and product development using Python
  ● Experience in Python Backend development, microservice API development using Flask and/or Django
  ● Experience in SQL and No SQL databases
  ● Experience in AWS cloud services
  ● Working knowledge in Unit testing with pytest, Git (versioning, branching, etc..), CI-CD
  ● Collaboration with technical teams and product stakeholders to ensure design and
  implementation is aligned with business requirements
  ● Perform design and code reviews to ensure products meet our quality standards
  ● Assist in the education and development of junior team members to ensure progression and
  improvement.
  ● Good hands-on experience in debugging application issues
  ● Work experience in developing and deploying AI/ML models (additional advantage)
  ● Exposure to Digital Marketing Domain (additional advantage)