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Founder's Office Associate – GTM (Sales, Marketing, Customer Success) | Tartan | Series A HR-Tech Startup

One-Liner

Be the force multiplier that transforms our GTM engine – work directly with Tartan's founder to revolutionize our sales, marketing, and customer success operations as we prepare for Series A.

Role Summary

As the Founder's Office Associate for GTM, you'll work directly with Tartan's founder and department heads to build, optimize, and scale our go-to-market machine. You'll own critical dashboards, drive process improvements, and ensure flawless execution across sales, marketing, and customer success functions. This high-visibility role offers unparalleled learning, impact, and career acceleration for ambitious MBA graduates looking to make their mark in India's startup ecosystem.

Key Responsibilities

• Build and maintain sales, marketing, and customer success dashboards that drive decision-making.
• Analyze conversion metrics and identify optimization opportunities throughout the customer journey.
• Support the development and execution of GTM strategies and campaigns.
• Coordinate cross-functional projects between product, engineering, and GTM teams.
• Design and implement process improvements that increase team efficiency and effectiveness.
• Prepare weekly and monthly performance reports for the founder and leadership team.
• Support quarterly planning and OKR setting for GTM departments.
• Serve as a trusted advisor to the founder on GTM execution and strategy.

What We're Looking For

• MBA graduate from a premier institute with 3-5 years of work experience.
• Strong analytical skills with experience in data analysis and dashboard creation.
• Exceptional communication abilities, both written and verbal.
• Experience in high-performance roles: consulting, VC, tech startups, or founder's office.
• Structured thinking and problem-solving capabilities
• Comfort with ambiguity and ability to create order in fast-changing environments.
• Proficiency with modern work tools (Notion, Slack, Excel/Sheets, data visualization).
• Genuinely interested candidates should find a way to reach out to Meet Semlani, our founder to discuss the opportunity in detail.
• Self-starter mentality with high ownership and attention to detail.

Why You'll Love This Role

• Direct mentorship from the founder of one of India's fastest-growing startups.
• Unparalleled visibility into building and scaling a tech startup.
• Opportunity to develop a broad skillset across multiple business functions.
• Clear path to leadership positions as the company scales.
• Competitive compensation with significant growth potential.
• Work with a talented, ambitious team solving meaningful problems.
• Build systems and processes that will shape the company's future.

Job Description: ServiceNow GRC/ IRM

Requirement:

• Design and Implementation: Develop, configure, and implement modules within the ServiceNow IRM application to support risk management processes, including Risk Management, Policy Management, Compliance Management, and Audit Management.
• Customization and Integration: Customize ServiceNow solutions to meet business requirements, including the creation of forms, workflows, and reports. Integrate ServiceNow with other applications and platforms to enhance risk visibility and reporting.
• Scripting and Development: Utilize JavaScript, ServiceNow APIs, and other programming tools to develop functionalities, including business rules, client scripts, and orchestrations.
• Process Improvement: Analyse current risk management processes and recommend solutions for improvement to enhance efficiency and effectiveness.
• User Support and Training: Provide ongoing support to users of the IRM module, troubleshoot issues, and conduct training sessions to promote best practices.
• Documentation: Create and maintain comprehensive documentation for designs, configurations, and customizations to ensure knowledge sharing and compliance.
• Testing and Quality Assurance: Conduct testing of solutions prior to implementation, ensuring reliability and performance, and assist in validating changes with user acceptance testing.

Required Qualifications

Strong knowledge of risk management frameworks and compliance standards (e.g., NIST,

ISO 27001).

Certifications – CIS IRM/GRC Certified

Minimum 3 to 5 years of experience working on ServiceNow GRC or IRM Module as a

developer

Good Now Platform knowledge

Ability to understand the pain points related to Risk, Policy and Audit Management along

with Third Party Risk Management to provide solutions in ServiceNow

Mainline Certifications optional : CIS – Risk & Compliance and

CIS - Third Party Risk Management

Desired Candidate :

• Experience in Node.JS working with large scale backend applications
• Expertise in any Relational or NoSQL databases and any of caching databases
• Experience in integrating with RESTful/GraphQL APIs and Microservice APIs
• Good problem solving and debugging skill
• Good knowledge of engineering excellence: Unit Testing/TDD, Code quality,
• Documentation, CI&CD
• Exposure on event-driven, asynchronous I/O
• Experience in Linux development and AWS ecosystem tools
• Experience in non-functional requirements (Scalability, Performance optimisation, Security)

What you can achieve :

• Empowering Entrepreneurial Spirit: Whatever your role is, we'll encourage you to reinvent and reinvigorate; achieving the best for CaratLane and you.
• Celebrating Your Contribution: We recognize and reward everyone who approaches their job with true passion, and drives performance.
• The Best of Tanishq and CaratLane: Work with a disruptive, new-age omni-channel brand, while being a part of India's most trustworthy organisation - the Tata Group.

What you need to have:

• Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance.
• Contribute in all phases of the development lifecycle.
• Write well designed, testable, efficient code.
• Ensure designs are in compliance with specifications.
• Prepare and produce releases of software components.
• Build and deploy on to AWS
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

About Us

We Innvoage Technology Private Limited, incorporated in the year 2021, with a dream to revolutionise the Fintech industry by our innovative solutions in the field of online transactions. Our Vision is to “Be the most trusted and innovative service provider in the payment industry, with smoothest and most convenient to use interface and to offer unparalleled solutions to our valued customers in all our markets.”

We are looking for a core team to be the lead developers for our Payment Gateway Solution - UPayI.

Job Responsibilities

• Familiar with Laravel 8 with php 7.4
• Familiar with MySQL or PostgreSQL
• Familiar with WordPress plugin development

Required Skills

• Using Laravel to develop web system project. (about EC and Education)
• Developing WordPress plugins. (ITS VERY IMPORTANT) 
• Modify WordPress theme, or plugin's template.
• Other web backend tasks.
• Must have at least 3 years of experience in Frontend Web Development.