Software Development Engineer Testing (SDET)

About HighLevel

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years.

We currently have 300+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.

Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home 

We encourage you to check out our youtube channel to learn more about out platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g.

Responsibilities

Work with the development team in an agile environment to test new and existing features.

Design, write and execute test plans for new and existing product features.

Work as a liaison between Customer Support and Engineering Teams.

Ability to learn and understand complex systems and technical issues

Capability to troubleshoot and debug external and internal issues.

Designing, Developing, Maintaining, and updating the Test Automation Framework as per the need.

Plan and design effective and elegant QA processes and metrics to support a rapidly growing codebase and products.

Work with Customer support teams to answer engineering/product related questions, to reproduce customer issue, report bugs, verify bug fixes, etc.

Collaborate and work with our small knit engineering team in an Agile environment.

Skills and Experience

A minimum of 3+ years of technical experience in Quality Engineering.

Hands-on experience for Test Automation preferably using Javascript/Java and experience using tools that facilitate QA of large,

Experience using tools that facilitate QA of large-scale, high volume SaaS software deployments preferred.

Understanding / Testing of Microservices-based software.

Exposure to API testing using REST/SOAP

Test automation experience such as Selenium ,Cypress or any other framework.

Experience in Test Planning - Integration, Functional and Regression test cases from the requirements/stories

Knowledge / Experience with Cloud-based platforms and technologies – AWS/Azure/GCP

Hands-on testing experience with CI/CD deployments.

Experience / Understanding of Perf Tests

Experience / Understanding with Test and Code Coverage Tools and analysis.

QA Manager - India, Location: Gurgaon  

TBO – (http://www.tbo.com/">www.tbo.com)  

TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.  

The TBO journey began in 2006 with a simple goal – to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific.  

Today, TBO’s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions.  

TBO’s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO’s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies.  

Why TBO:  

• You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market.  
• We are the emerging leaders in technology led end-to-end travel management, in the B2B space.   
• Physical Presence in 47 countries with business in 110 countries.  

• We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer.   
• An open & informal start-up environment which cares.  

What TBO offers to a Life Traveller in You:  

• Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’.  
• Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination.  
• As we enter the last phase of the pandemic; travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey.  
• As a fastest growing B2B platform our priority is purpose-building scalable systems.   
• Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.  

• Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.  

Top Sights During Your Role Stay (Key Expectations) 

• Working and collaborating cross-functionally with payment providers and leaders within product management, software development, treasury, legal, risk, compliance, sales, customers, and finance to deliver enhanced and consistent payment capabilities and experiences. 
• Able to analyze & report the key risk areas while documenting test plan & during testing/UAT. 
• Excellent English skills (both Written & spoken) 
• Able to analyze existing systems & the proposed system to conduct Gap Analysis. 
• A good understanding of SDLC, QA process and the technical artifacts is required to collaborate & communicate with the technical team 

• Identify and implement process improvements and best practice activities to drive overall efficiency and business process alignment throughout the company. 
•  Coordination with payment service providers, card/payment networks as well as Acquirers on the integrations globally 
• Owning initiatives that improve product quality 
   

Why Check-In to This Role 

• Global Role, not just marginal impact. High visibility work areas which are mission critical with immediate impact on business. 

• Close working with senior leadership 
• Potential to learn and grow at rapid pace.  
• Once -in-a-career time opportunity to deploy cutting edge processes from grounds-up. Strong conceptual exposure, where you would be challenged for concepts, strategy, innovation and end user business results. 
• Above assures 3X years of experience for every year of time spent with us, when compared to not just your peers, but also those who are few years senior. 

Do You have it in You Take the Voyage (‘Must-Haves’)  

• Develop and execute test cases, scripts, plans and procedures (manual and automated). 
• Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally. 

• Extensive hands-on test experience within Agile projects, with a strong understanding of the Sprint, CI/CD and release testing lifecycles. 
• Experience of leading team of QA Engineers. 
• Knowledge and experience of working with Open-Source tools and Cloud based services, Database Testing, API Testing with Postman and SOAPUI, Performance Testing, Selenium 

• Knowledge of various testing techniques and the ability to use them in practice (at least 4 years of practical experience)
• Strong analytical and interpersonal skills with the ability to work independently and collaboratively.
• Intermediate programming experience in one or more of the following languages: Java, C#, JavaScript/TypeScript, Python
• Hands-on experience in frontend, API and/or database test automation: Selenium, Cypress, Serenity BDD, REST API testing, Cucumber
• Experience with defect tracking/management tools such as JIRA.
• Demonstrated experience with industry standard Quality Assurance best practices for Agile and Iterative SDLCs, testing methodologies, implementation, and deployment activities.
• Experience in every-day use of version control system (git)
• Experience in testing in a continuous integration environment Jenkins/TeamCity, Maven
• Basic knowledge of SQL
• Working experience in creating test documentation (Test Plan, test report, basic test metrics)
• Experience in working with requirements
• As a consultant, ability to effectively cooperate with the client and/or end users
• Fluent English in speech and writing (frequent communication with English-speaking clients)

• Must have strong knowledge of the programming language (Java).
• Experience in performing performance tests using dedicated tools (e.g. Jmeter)
• Experience in performing usability and/or security tests
• Experience in mobile testing, cloud migration testing or data integrity testing
• Team leading skills
• Ability to design test strategy for a project

• 5+ years of testing experience, preferably in a product organization
• Strong knowledge of SQL and ETL Testing
• Extensive experience in ETL/ Data warehouse backend testing and BI Intelligence reports testing
• Hands-on back-end testing skills and strong RDBMS and testing methodologies.
• Expertise in test management tools and defect tracking tools i.e HP Quality Center, Jira
• Proficient experience of working on SDLC & Agile Methodology
• Excellent Knowledge of Database Systems Vertica /Oracle/ Teradata
• Knowledge in security testing will be an added advantage.
• Experience in Business Intelligence testing in various reports Using Tableau
• Strong comprehension, analytical, and problem solving skills
• Good interpersonal and communication skills, quick learner, and good troubleshooting capabilities.
• Good knowledge of Python Scripting.
• Working knowledge of AWS

• 2-4  years of experience, with at least 1-2 years of experience in testing Web Applications/Services, UI testing.
• Good exposure to Non-functional tests strategies like Load, Perf and Chaos.
• Good understanding of testing principles: UI and Usability testing, Stress testing, Functional/Regression testing, Code coverage, TDD/BDD, UAT.
• Experience in deploying solutions into AWS is a major plus.
• Good team player, having effective and professional oral and written communication skills.