Roles and Responsibilities-Technical support and sales of our software products.
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
Only Female
Qualification - B.Com (commerce graduate) with basic computer knowledge. All our product are taxation related, so, commerce background is must and its software product, so basic of computer and basic working with internet is required.
Experience - Fresher - 1year
Location-Guwahati preferably but for experienced candidate work from home can be considered(Can be relocate in PAN India)
Mode of Interview-Telephonic and Webinar
Shubham Vishwakarma
Full Stack Developer - Averlon
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Key Responsibility Areas:
Operate a hands-on role involving penetration testing and vulnerability assessment activities of complex Web applications, operating systems, wired and wireless networks, and mobile applications/devices Delivering targeted and intelligence led security penetration testing through a robust testing methodology and process Craft and develop scripts, frameworks, tools, and the methods required for facilitating and executing sophisticated charges, emulating malicious actor behavior sought at avoiding detection Conduct security assessments on a wide variety of technologies and implementations Develop and maintain security testing plans Maintain and evolve a mature set of security penetration testing and internal Red Team processes covering all areas of technology Automate penetration and other security testing on networks, systems and applications Develop meaningful metrics to reflect the true posture of the environment allowing the organization to make educated decisions based on risk Produce actionable, threat-based, reports on security testing results Act as a source of direction, training, and guidance for less experienced staff Consult with application developers, systems administrators, and management to demonstrate security testing results, explain the threat presented by the results, and consult on remediation Communicate security issues to a wide variety of internal and external “customers” to include technical teams, executives, risk groups, vendors and regulators Foster and maintain relationships with key stakeholders and business partners
Required Skills:
2 to 6 years of experience in information security with web application and network penetration testing experience Fluent in common cyber security domains such as cloud security, access control, encryption, identify management, security operations, application security, penetration tests, endpoint security, vulnerability management, threat intelligence Strong understanding of OWASP top 10.
Experience or knowledge of IT security risk assessments and gap analysis In-depth knowledge of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, Ruby, Perl, Python, PowerShell) Hands on experience with testing frameworks such as the PTES and OWASP Experience of functional testing, UI/UX testing and manual testing, Load, Performance testing across multiple browsers and devices Hands-on experience in designing and writing test automation scripts using test automation frameworks and knowledge on API Testing Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X, VMware/Xen, and cloud technologies such as AWS, Azure, or Google Cloud
Qualification: Masters/Bachelor’s Degree
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptWhat you'll do
You will work collaboratively in small teams and iteratively through design and development to deliver fully functioning web-based and mobile applications. In this role, you will employ agile methodologies to quickly provide our consultants with the solutions they need. You will help combine the latest open source technologies together with traditional Enterprise software products. You will be a core member of the team with responsibilities that range from driving the architecture design and technology decisions for shaping the next generation products for various internal teams to ensure that we stay on the leading edge of technology. You will also be responsible for leading multiple development teams while delivering the best in class enterprise-grade software solutions across a breadth of different platforms and technologies.
Full-stack
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Good knowledge of SaaS and IT sales.
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
JavaJavascriptReact.jsAngular (2+)AngularJS (1.x)*JAVA DEVELOPER*– (Mumbai churchgate- Onsite)
*Job brief*
Java developer roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.
*Requirements and skills*
• 6 to 10 years of experience in application development.
• Hands on experience in designing and developing applications using Java EE platforms.
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate).
• Experience in the Spring Framework.
• Experience in microservices development, Azure repo knowledge.
• Good to have knowledge of containerization/docker, azure pipeline/CICD.
• Good to have knowledge of frontend technologies. Ex- angular, JavaScript, TypeScript.
Resource: Content Manager
Location: Mumbai(On-site)
Qualification: BA/MA(English)/Degree in Mass Communication/Bachelor's degree in Engineering
No. of years of Experience: Min. 2 years experience in Website maintenance and Content Management
Certification / Knowledge :
- Should be proficient in all of the following languages : English, Hindi and Marathi
- Exposure to content management for Government websites preferred.
JOB DESCRIPTION
Nature of Work:
This being an advanced level position in the S/W development team the individual is expected to:
∙ Participate as a team member in all phases of the S/W lifecycle, including the analysis and design of S/W systems.
∙ Participate in a detailed level of coding, code walk – through and unit testing of S/W modules.
∙ Participate in integrated testing of product/ package.
∙ Participate in difficult and typical coding assignments with responsibility of a small module consisting of 3 – 5 members.
∙ Participate in exploration/ feasibility study of products.
∙ Have a thorough understanding of the assigned product/ project.
∙ Participate in generating technical documentation of products/ packages.
∙ Providing technical training to the juniors.
∙ Manage allocated resources, keep compliance with discipline and decorum of the organization.
∙ Keep compliance with Systems and Procedures.∙ Thorough knowledge of current technological trends in Web based Software
∙ Strong Working knowledge of JSF/JSP, Servlets, Spring, Web application development and Core Java
• Working knowledge of working with databases using EJB.
• Knowledge of Bug Tracking tool such as Jira, Bugzilla and source code version control systems (SVN, GIT)
• Knowledge of working in Scrum methodology.
• Good to have knowledge of SonarQube and Web Security Aspects.
• Knowledge of Responsive Front End Development using HTML5, JavaScript, CSS3, JQuery, Ajax and JSON.
• Should be able to write test cases for the feature.
∙ Ability to gather and analyze data & draw logical conclusions
∙ Understanding of company’s vision & goals, business operations∙ Clear and concise oral and written communication skills
∙ Ability to establish and maintain effective work relationships at
all levels
∙ Great passion for S/W development.
∙ Ability to mentor and guide the juniors.
Android Development
KotlinJava- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Strong knowledge in SQLite Database
- Experience in designing and developing custom controls for Android.
- Solid foundation in data structures, algorithms, and object orientation design.
- Capabilities to write and execute unit test cases.
- Independent researching, solution finding, analysis and problem solving skills and capabilities.
- Should have a strong knowledge of OOPS and intermediate knowledge of front-end GUI design and development.
- Should have knowledge of Kotlin
- Should have experience in MVC / MVVM Architecture.
- Good in Analytics and Communication
Android Development
NodeJS (Node.js)Javascript
PHPPythonAimed at building a massive parallel economy, This For That, is looking for highly driven engineers to build out a world class product. The product is in its early stages so there’s a lot to learn and build from scratch. You will get to work alongside seasoned business and marketing professionals and become part of the core engineering team.
Ideal skills:
1) 2-5 years of professional JavaScript development experience
2) Understanding of asynchronous programming and its quirks and workarounds
3) Comfortable working through the entire stack from the user interface through systems levels
4) Understanding accessibility and security compliance
5) Strong Logical and Analytical Skills
6) Experience in consuming web services (REST) and processing data (JSON)
7) Experience with SQLite, NoSQL, Redis or other databases
8) Proven experience in building API services using NodeJS Express and related frameworks
9) Good understanding of NodeJS asynchronous runtime
10) Good understanding of JS concepts on callbacks and closures
11) Experience in debugging issues related to memory leaks
12) Experience in building highly scalable and high throughput services with sub-second response times
13) Experience with ElasticSearch/Solr
14) Experience working in a collaborative team environment
15) Ability to understand and analyse issues across multiple vendors and interfaces
16) Experience with NoSQL queries
17) Experience with AWS
18) Experience with Android Development
19) Experience in managing/mentoring small teams
In depth knowledge of all of the above is not mandatory but the nature of the work will involve learning and getting involved with all of the above. You would be working directly with key members of the management team to define and drive technical strategy.
Experience in the mobile space is mandatory. Please only apply if you have been part of building a mobile product. Since our product is mobile only, it is essential that you understand implications on the front end.
Perks:
1) Monthly salary paid at the beginning of the month
2) A highly motivating and open work environment
3) Great food from time to time (We are a team of big foodies!)
JavaNodeJS (Node.js)
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Full Stack Developer - Averlon