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Support Executive
Support Executive
Peacock Solar's logo

Support Executive

Sweta Singh's profile picture
Posted by Sweta Singh
0 - 1 yrs
₹1L - ₹2L / yr
Remote, Guwahati
Skills
Customer Support
Communication Skills
MS-Excel
MS-PowerPoint
MS-Word
Effective communication
Executive support
Customer Service

Roles and Responsibilities-Technical support and sales of our software products.

  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
  • Conducting electrical safety checks on equipment.


Only Female

  Qualification - B.Com  (commerce graduate) with basic computer knowledge. All our product are taxation related, so, commerce background is must and its software product, so basic of computer and basic working with internet is required. 

 

Experience - Fresher - 1year

Location-Guwahati preferably but for experienced candidate work from home can be considered(Can be relocate in PAN India)

Mode of Interview-Telephonic and Webinar

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Peacock Solar

Founded :
2017
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

India's top rooftop solar company
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Cogoport Story

Do you prefer to get speeding tickets or parking tickets?

 

Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.

 

The team at Cogoport is working on developing a new category, the Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.

 

Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR) by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.

 

Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity. If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.

 

Cogoport Leadership

https://www.linkedin.com/in/purnendushekhar/">https://www.linkedin.com/in/purnendushekhar/
https://www.linkedin.com/in/amitabhshankar/">https://www.linkedin.com/in/amitabhshankar/

 

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With huge growth and the right entrepreneurial mindset, comes huge opportunities! So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.

 

For more insights about the company:  https://cogoport.com/about">https://cogoport.com/about

  

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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