Support Executive
0 - 1 yrs
₹1L - ₹2L / yr
Remote, Guwahati
Skills
Customer Support
Communication Skills
MS-Excel
MS-PowerPoint
MS-Word
Effective communication
Executive support
Customer Service
Roles and Responsibilities-Technical support and sales of our software products.
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
Only Female
Qualification - B.Com (commerce graduate) with basic computer knowledge. All our product are taxation related, so, commerce background is must and its software product, so basic of computer and basic working with internet is required.
Experience - Fresher - 1year
Location-Guwahati preferably but for experienced candidate work from home can be considered(Can be relocate in PAN India)
Mode of Interview-Telephonic and Webinar
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Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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Web: https://bottom-funnel.com/">https://bottom-funnel.com/
LinkedIn: https://www.linkedin.com/company/bottomfunnel/">https://www.linkedin.com/company/bottomfunnel/
LinkedIn: https://www.linkedin.com/company/blueberry-group1/">https://www.linkedin.com/company/blueberry-group1/
Bottom Funnel Technologies Private Limited is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve to live better when we really know them. That means understanding, respecting and valuing the diversity of unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
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Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort