Support Engineer

Job description

We are looking to expand our existing Python team across our offices in Surat. This position is for SDE-1 - Junior Software Engineer.

The requirements are as follows:

1) Familiar with the the Django REST API Framework.

2) Experience with the FAST API framework will be a plus

3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )

4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus

5) Experience with any ML library will be a plus.

6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.

7) Familiar with basic code patterns like MVC.

8) Grasp on basic data structures.

Key Responsibilities:

·        Connect with clients and resolve their queries via calls, remote desk, and email support.

·        Resolve tickets generated by clients for technical requests and issues to ensure seamless operations.

·        Assist in designing and implementing successful software solutions.

·        Track user tickets and maintain resolution records.

·        Coordinate with the development team for feature enhancements and technical improvements.

 Location: Hybrid/ Remote

Openings: 2

Experience: 5–12 Years

Qualification: Bachelor’s or Master’s in Computer Science or a related technical field

Key Responsibilities

Architect & Design:

• Provide technical and architectural direction for complex frontend solutions,ensuring alignment with enterprise standards and best practices.
• Conduct design and code reviews to maintain high-quality, reusable, and scalable frontend interfaces for enterprise applications.
• Collaborate with cross-functional teams to define and enforce UI/UX design guidelines, accessibility standards, and performance benchmarks.
• Identify and address potential security vulnerabilities in frontend implementations, ensuring compliance with security and data privacy requirements.

Development & Debugging:

• Write clean, maintainable, and efficient frontend code.
• Debug and troubleshoot code to ensure robust, high-performing applications.
• Develop reusable frontend libraries that can be leveraged across multiple projects.

AI Awareness (Preferred):

• Understand AI/ML fundamentals and how they can enhance frontend applications.
• Collaborate with teams integrating AI-based features into chat applications.

Collaboration & Reporting:

• Work closely with cross-functional teams to align on architecture and deliverables.
• Regularly report progress, identify risks, and propose mitigation strategies.

Quality Assurance:

• Implement unit tests and end-to-end tests to ensure code quality.
• Participate in code reviews and enforce best practices.

Required Skills 

• 5-10 years of experience architecting and developing cloud-based global applications in a public cloud environment (AWS, Azure, or GCP).
• Strong hands-on expertise in frontend technologies: JavaScript, HTML5, CSS3
• Proficiency with Modern frameworks like React, Angular, or Node.js
• Backend familiarity with Java, Spring Boot (or similar technologies).
• Experience developing real-world, at-scale products.
• General knowledge of cloud platforms (AWS, Azure, or GCP) and their structure, use, and capabilities.
• Strong problem-solving, debugging, and performance optimization skills.

At least 3 years' experience as a Node.js developer.

Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

Mandatory experience in MongoDB and MySql.

Knowledge of front-end technologies such as HTML5 and CSS3.

Superb interpersonal, communication, and collaboration skills.

Exceptional analytical and problem-solving aptitude.

RequiredSkills:

• Minimum of 4-6 years of experience in data modeling (including conceptual, logical and physical data models. • 2-3 years of experience inExtraction, Transformation and Loading ETLwork using data migration tools like Talend, Informatica, Datastage, etc. • 4-6 years of experience as a database developerinOracle, MS SQLor another enterprise database with a focus on building data integration process • Candidate should haveanyNoSqltechnology exposure preferably MongoDB. • Experience in processing large data volumes indicated by experience with BigDataplatforms (Teradata, Netezza, Vertica or Cloudera, Hortonworks, SAP HANA, Cassandra, etc.). • Understanding of data warehousing concepts and decision support systems.

• Ability to deal with sensitive and confidential material and adhere to worldwide data security and • Experience writing documentation for design and feature requirements. • Experience developing data-intensive applications on cloud-based architectures and infrastructures such as AWS, Azure etc. • Excellent communication and collaboration skills.

We are hiring Journalists who can add value to the company by creating engaging content in different forms, be it web-stories, video shorts, byte size content, etc.

• Requirements:

• Story research, writing articles, pitching ideas.
• Write Fresh updates from the Crypto news industry.
• Assess leads and pitch captivating story ideas to editors.

• Ensure that you meet all regular and recurring deadlines.
• Review and edit work for editorial approval.
• Use all your findings to prepare clean, concise and factual articles.
• Adhere to the ethical code of the profession.
• Keep records off all notes, interviews, and audio files.
• Create trustworthy relationships with contacts and sources for use in future research.
• Keep up-to-date on the latest news developments by attending events, studying different papers, opinion pieces, and social media.

Must have: 

• Bachelor’s degree in journalism, communications, english or relevant field.
• Capable of maintaining an ethical and objective standard in reporting.

• Ability to meet deadlines and accurately fact-check information.
• Excellent observation and judgment skills.
• Superb communication and networking skills, along with an aptitude to effectively extract information.

• Strong familiarity with social media news outlets.

Designing and developing advanced applications for the Android platform

Unit-testing code for robustness, including edge cases, usability, and general reliability

Bug fixing and improving application performance

Profile:

We are a Funded Startup developing a Gamified EdTech Mobile App. We are looking for an experienced Backend Developer (at least 4 years) who has hands-on experience of NodeJS (at least 2 years) and PostgreSQL (at least 2 years). You will be responsible for Defining, Developing and Maintaining all Server-Side Logic, Components, and Database.

Responsibilities: 

• Developing and Maintaining all Server-Side Logic and Components
• Defining and Maintaining all Schemas and Database
• Writing Cron Jobs in NodeJS
• Writing Database Triggers in PostgreSQL
• Testing, Repairing Defects and providing Technical Support.
• Documenting Node.js Processes, Database Schemas, and Preparing Reports
• Collaborating with Frontend Developers and Integrating with Frontend Components

Requirements: 

• Bachelor’s Degree in Computer, Information Technology, or similar
• Hands-on experience as a Backend Developer (at least 4 years)
• Hands-on experience of NodeJS (at least 2 years)
• Hands-on experience of PostgreSQL (at least 2 years)
• Hands-on experience of ExpressJS and Docker
• In-depth knowledge of Database Architecture
• Working knowledge of Multithreading in NodeJS
• Working knowledge of Python and ReactJS
• Basic knowledge of HTML5 and CSS3

Role Description:

As a QA Engineer for all applications at Radiusagent (both web and mobile), you will conduct comprehensive black box QA testing. You will help engineers and customer service representatives triage difficult bugs, build reproducible test cases and investigate complex issues

Responsibilities

• Independently utilize innovative test methodologies to develop test plans and test strategies.

• You will help design, develop and execute automation scripts. (Appium/Selenium) and extend the automation library and framework.

• You will be working on Selenium/Appium.

• You will be involved in DB testing ( SQL)

• You will work efficiently in a multi-project agile environment

• You will be working on performance, security and scalability testing

• You will be working on troubleshooting apps using analytics data, crash reports, and user error reports.