Support Customer

Job Description

This is a remote position.

Incubyte is looking for a hands-on Inbound Marketing & GTM Operations Manager to take over and execute its inbound-led marketing and GTM operations.

The website, SEO strategy, conference playbooks, referral ecosystem tracker, and partner ecosystem direction will already be created and handed over. This role is responsible for maintaining these systems, coordinating execution, tracking progress, and ensuring marketing activities move forward consistently.

The person will work closely with founders, sales, engineering teams, and external partners to support Incubyte’s inbound, referral, partnership, and conference-led GTM efforts.

This is an execution-first role suited for someone who is organized, proactive, comfortable working with technical teams, and able to manage multiple marketing workflows independently.

Key Responsibilities

1. Website & Marketing Infrastructure

• Take ownership of the website after handover and ensure it remains updated, functional, and aligned with marketing priorities.
• Monitor website performance, traffic sources, form submissions, and basic conversion activity.
• Ensure Google Analytics, Google Search Console, Google Tag Manager, website forms, and Google Workspace-related workflows are functioning correctly.
• Maintain a simple tracker for website updates, issues, fixes, and improvement opportunities.
• Coordinate with internal stakeholders or external specialists when website updates or fixes are required.

2. SEO & Inbound Marketing Execution

• Own the execution of the SEO content calendar based on the predefined SEO strategy.
• Manage the inbound marketing calendar across blogs, case studies, landing pages, service pages, LinkedIn posts, newsletters, and sales-support content.
• Coordinate with founders, engineering teams, writers, designers, or freelancers to move content from brief to published asset.
• Ensure SEO briefs, content buckets, keywords, publishing cadence, and review timelines are followed.
• Work with engineering and internal subject matter experts to gather inputs for technical content when required.
• Repurpose approved content into smaller assets for LinkedIn, email, website, or sales follow-ups.
• Track published content, organic traffic, impressions, clicks, keyword movement, and other basic SEO performance indicators.

3. Conference Marketing Execution

• Execute Incubyte’s existing conference playbooks across pre-conference, during-conference, and post-conference stages.
• Work from the existing conference master list, scoring framework, and participation plan covering speaking, exhibiting, sponsoring, or attending.
• Coordinate conference-related assets such as landing pages, email/LinkedIn copy, one-pagers, decks, meeting lists, QR codes, and follow-up material.
• Support founders and sales teams with pre-event preparation and post-event follow-up.
• Track conference tasks, meetings, leads, follow-ups, and outcomes.
• Prepare basic post-conference summaries covering activity, outcomes, learnings, and next steps.

4. Partner & Referral Ecosystem Support

• Maintain partner and referral ecosystem trackers and keep relevant stakeholders updated on progress.
• Support communication between Incubyte’s internal teams, referral contacts, and partner ecosystem teams.
• Coordinate required partner inputs such as documentation, capability material, enablement requirements, listings, submissions, and co-marketing inputs.
• Support referral conversations with relevant collateral such as one-pagers, service decks, intro blurbs, case studies, and follow-up content.
• Ensure partner and referral activities are backed by clear positioning, proof points, and updated marketing assets.
• Track open tasks, follow-ups, blockers, and next steps across partner and referral initiatives.

5. Sales Enablement, CRM & Reporting

• Create, update, and maintain basic sales and marketing collateral, including decks, one-pagers, case studies, proposal narratives, and follow-up assets.
• Ensure all collateral is current, consistent, and aligned with Incubyte’s positioning and service offerings.
• Support basic HubSpot or CRM hygiene for website leads, campaign tagging, contact updates, and lead source visibility.
• Ensure website forms and inbound leads are captured and routed appropriately.
• Maintain weekly and monthly reports across website, SEO, content, conferences, partnerships, referrals, and marketing execution.
• Track activity status, blockers, outcomes, and next steps in shared trackers.

Requirements

• 2–5 years of experience in B2B marketing, inbound marketing, marketing operations, content operations, or GTM coordination.
• Experience working in B2B SaaS, technology services, AI, software development, IT services, consulting, or agency environments.
• Strong project management and execution skills.
• Experience managing content calendars, publishing workflows, and stakeholder follow-ups.
• Working knowledge of SEO content execution and basic SEO performance tracking.
• Familiarity with Google Analytics, Google Search Console, Google Tag Manager, and website performance monitoring.
• Ability to coordinate with founders, sales teams, engineering teams, writers, designers, freelancers, and external partners.
• Strong written communication and content coordination skills.
• Comfortable working with HubSpot or similar CRM tools at a basic operational level.
• Strong ownership, follow-through, and ability to operate independently with predefined strategies and playbooks.

Good to Have

• Experience executing B2B conference or event marketing playbooks.
• Experience supporting partner ecosystem or referral-led GTM activities.
• Experience working with technical teams to create or coordinate content.
• Familiarity with Webflow, WordPress, or similar CMS platforms.
• Experience creating or updating sales collateral.
• Basic understanding of lifecycle stages, lead sources, and campaign reporting.
• Experience in AI, cloud, data, product engineering, or software services marketing.

Success in This Role Looks Like

• The website is monitored, updated, and functioning smoothly after handover.
• SEO and inbound content are published according to the agreed calendar.
• Engineering and founder inputs are converted into useful marketing assets.
• Conference playbooks are executed on time with proper preparation and follow-up.
• Partner and referral ecosystem tasks are tracked and coordinated.
• Sales collateral stays updated, relevant, and usable.
• Website leads and campaign activities are captured with basic CRM hygiene.
• Founders and sales have clear visibility into what marketing is executing, what is pending, and what needs attention.

Benefits

Life at Incubyte 

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered. 

Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion. 

Perks

• Dedicated learning & development budget. 
• Sponsorship for conference talks. 
• Comprehensive medical & term insurance. 
• Employee-friendly leave policies. 
• Home Office fund 
• Medical Insurance

Role & Responsibilities:

We are seeking a Security Engineer I to join our team. The ideal candidate will be responsible for both Web3 and Web2 security paradigms, knowledge of Amazon Web Services (AWS), and proficiency in monitoring and alerting systems. This role involves ensuring the security of our digital assets, infrastructure, and applications.

Responsibilities:

• Perform penetration testing of applications/products based on Web, Mobile, Web3 assets like Smart Contract, Bitcoin Script, etc.
• Plan and perform red team exercises in a variety of environments.
• Manage applications/products bug bounty program with validation and response mechanism for vulnerabilities submitted by external researchers.
• Continuous research on new attack vectors/techniques and their mitigations.
• Manage attack surface based on risk assessment for the business.
• Develop scripts, tools and methodologies to enhance security posture of the whole company and its applications/products.
• Manage continuous passive and active monitoring and alert systems such as Prometheus, Grafana, Wazuh, etc.
• Apply knowledge of AWS services to support the maintenance of secure cloud infrastructure. Deployment and management of security tools (open source and commercial)
• Clear communication for vulnerability reports and their remediation required.
• Work with cross-functional teams to align and priorities remediation efforts.
• Work collaboratively/independently on unique or special assignments which may require specialized knowledge and/or experience.
• Comply with company, division and professional ethical standards.

Ideal Candidate:

• Strong Security Engineer Profile: Web3 & Web2 | Penetration Testing, Cloud Security & Blockchain
• Experience: Must have 4+year of experience in a security engineering role or related position — covering both Web3 and Web2 security paradigms across application, infrastructure, and cloud security contexts.
• Penetration Testing & Red Teaming: Must have hands-on experience performing penetration testing on Web, Mobile, and Web3 assets — including Smart Contracts and Bitcoin Scripts — and must have planned or executed red team exercises across varied environments.
• Application Security Knowledge: Must have strong working knowledge of OWASP Top 10, SANS Top 25, NIST, MITRE ATT&CK, and shift-left security methodologies — with the ability to apply these in vulnerability identification and risk prioritization.
• Infrastructure & Networking Architecture: Must have a strong understanding of application, infrastructure, and networking architecture — with the ability to assess attack surfaces holistically and manage risk across business assets.
• Monitoring & Alerting: Must be proficient in deploying and managing continuous monitoring and alerting systems — with direct exposure to tools such as Prometheus, Grafana, Wazuh, or comparable security tooling.
• AWS & Cloud Security: Must have working familiarity with AWS services and basic cloud security concepts — with practical ability to support and maintain secure cloud infrastructure.
• Scripting & Tooling: Must be able to develop scripts, tools, and methodologies to enhance security posture — with working knowledge of at least one of Go, Rust, TypeScript, or Python.
• Blockchain Security Fundamentals: Must have a foundational understanding of blockchain technologies and associated security considerations — covering smart contract security, Bitcoin script analysis, or related Web3 attack vectors.
• Education: Must hold a Bachelor's degree in Computer Science, Information Technology, or a related field.
• Company: Candidate must have prior experience working at a blockchain or Web3-native product company.
• Experience Depth: More than 2 years in a security engineering role is a plus — reflecting deeper ownership of security programmes and broader exposure to advanced attack techniques.
• Bug Bounty Program Management: Experience managing a bug bounty program end-to-end — including vulnerability validation, researcher response coordination, and clear written communication of findings and remediation — is a meaningful plus.

Preferred:

• Certifications: Holding any one of C-PENT, eJPT, PWPP, or GPEN is a plus as validated evidence of offensive security competency.
• Role Structure: Note: This is an Individual Contributor (IC) role initially — with the expectation of building and leading a security team as the function matures.

Responsibilities of the role include:

1. Create, maintain, and execute test plans and test cases against hardware and software.

2. Design, build, and maintain robust automated test frameworks and test scripts using Java,

C# and Selenium/WebDriver.

3. Develop and execute automated test cases for web, API.

4. Ability to understand source code for code-review.

5. Ability to debug application/script issues by reviewing logs/errors.

6. Estimate test efforts, analyze and communicate test results.

7. Understand and effective role playing in release and sprint planning.

8. Defect tracking, participate in day-to-day QA activities.

9. Enhance and extend the automation library and framework.

10. Understand clients’ business requirements and objectives and design test plan.

11. Write specialized testing tools for use in testing our software platform.

12. Expert Exploratory tester.

13. Constructive thinker and highly collaborative with customer and within team.

14. Understand Agile test approach against (Cost of change and time factors).

Skills Required:

1. Self-organization

2. Good knowledge of OOPS

3. Strong knowledge of Selenium, NUnit, MSTest, or xUnit frameworks.

4. Experience with REST API testing and tools like Postman or RestSharp.

5. Proficiency in designing test frameworks from scratch and maintaining existing frameworks.

6. Familiarity with CI/CD tools like Jenkins, Azure DevOps, or GitHub Actions.

7. 1-3 years of experience in Qualification profile.

8. Mobile automation testing experience plus.

9. Min 1 year experience in automation testing (Selenium).

10. Debug application/script issues.

11. Curiosity, drive, passion, willing to learn and develop, energy, good team member, good

communication

Qualifications:

What you'll do :

• Work closely with product managers and engineers to design, implement, test, and continually improve scalable frontend and backend services.
• Develop products using agile methods and tools.
• Develop commercial-grade software that is user-friendly and suitable for a global audience.
• Plan, create, and execute (manual and automated) tests.
• Be involved and participate in the overall application lifecycle.
• Building reusable code and libraries for future use.
• Staying up to date with current technologies and providing insights on cutting-edge software approaches, architectures, and vendors.
• Ensure that non-functional requirements such as security, performance, maintainability, scalability, usability, and reliability are considered when architecting solutions.
• 
  

Skills you bring to the table:

• 3+ years of relevant experience. 
• Fluency in any one of JavaScript, TypeScript, or Python.
• Should have built large scalable enterprise applications from scratch.
• Strong experience in architectural patterns, High-level designs.
• Experience in NoSQL and SQL DBs.
• Have a knack for launching and iterating on products quickly with quality and efficiency.
• Strong problem-solving skills.
• Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment.
• Hands-on, self-starter, capable of working independently.
• True love for technology and what you do.
• Maniacal attention to detail.

You will be part of a team that is responsible for developing the one the best plugins for the modular furniture industry ever created for SketchUp. We at Prolance Services are on a mission to develop and deliver a revolutionary platform that will ultimately change the way the industry itself operates.

Responsibilities

• Write clear quality code for SketchUp plugins using Ruby and JS
• Interact with the software architecture team and convert ideas into workable features
• Interact with UX designers and convert the designs to workable UI
• Interact with REST APIs to fetch and push data
• Detect and troubleshoot software issues at the code level

Qualifications

• Strong knowledge of Ruby and JavaScript
• Working knowledge of SketchUp 2018 (or higher) is a huge advantage
• Strong debugging and troubleshooting skills
• 3+ years of development experience

Company Name: JNJ TECHNOLOGIES & SERVICES Job Profile: BDE Job Description We're seeking a qualified sales executive to sell annual car and bike subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. Requirement & Skills Bachelor’s degree in Business, Marketing, or related field Strong verbal and written communication A drive to seek new business Excellent telephone skills Highly organized Experience: 2 - 3 years Job Location: Work from home Selection process:- HR round & Manager round Qualification: Graduation Working days: 6 working days (Sundays off) Shifts: 10:00am - 7:00pm Mandatory language: English/Hindi Laptop: candidates are to use their own laptops. Additional Compensation: If applicable, this will be decided on the basis of your designation

FRANCHISE SALES MANAGER

Promilo.com (Sawara Solutions Pvt Ltd)

Industry: IT Software - SAAS

Location: Bangalore

Mode: Full-Time

Salary: As per the industry standard

About Us

Promilo is India’s 1st innovative platform, "Pay to Browse” It is a B2B SaaS start-up that accelerates the companies' business appointment funnel. We’re an advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME. To know more - Visit - www.promilo.com or watch this video - https://www.youtube.com/watch?v=wPeKo1i1VQI

KEY ACCOUNTABILITIES

• Present business plans to the potential client, and negotiate the terms and conditions of the franchise agreement
• Scheduling sales meetings with interested delegates and following them up till franchise sign-ups. 
• Coordinate the franchise recruiting process.
• Manage Footprints franchise sales and lead database.

DUTIES AND RESPONSIBILITIES

• Make telephone calls to the leads assigned by the system to validate the leads and present information on the Promilo franchise.
• Generate the lead through multiple sales & marketing activities
• Pre-qualify the leads by asking questions about their location preference, profiles, interests, etc.
• Present information to the qualified leads about the Promilo franchise model, the investment required to start and run a FICO & FIFO model, etc.; Conclude calls by sending the prospects emails/messages with links for further information on the franchise opportunity.
• Capture and document information on the leads obtained through the telecalls in the system.
• Enter and update prospects’ information in the database.
• Schedule and make a follow-up call to assess the level of interest of the prospects and to qualify them for the next stage of the face-to-face meeting.
• Send requests to prospects for filling up the Expression of Interest (EOI) forms to collect information regarding their funding ability.
• Schedule face-to-face meetings for prospects with concerned Relationship Managers (RM).
• Hand out the ROI-Sheet, the Term-Sheet, and the Agreement Draft to the franchisee candidates approved by the RM / Head – of Franchise Development.
• Answer queries, provide information, assist the prospects with personal visits and provide support as required.

Technical

• Proficiency in relevant computer applications – MS Office, Google Sheets, etc.
• Data Entry Skills

Non-technical

• Active Listening
• Persuasiveness
• Persistence
• Telephone Etiquette and Customer Focus
• High Energy Level

Job Overview:

As a Lead ETL Developer for a very large client of Paradigm, you are in charge of design and creation of data warehouse related functions such as, extraction, transformation and loading of data and expected to have specialized working knowledge in Cloud platforms especially Snowflake. In this role, you’ll be part of Paradigm’s Digital Solutions group, where we are looking for someone with the technical expertise to build and maintain sustainable ETL Solutions around data modeling and data profiling to support identified needs and expectations from the client.

Delivery Responsibilities

• Lead the technical planning, architecture, estimation, develop, and testing of ETL solutions
• Knowledge and experience in most of the following architectural styles: Layered Architectures, Transactional applications, PaaS-based architectures, and SaaS-based applications; Experience developing ETL-based Cloud PaaS and SaaS solutions.
• Create Data models that are aligned with clients requirements.
• Design, Develop and support ETL mapping, strong SQL skills with experience in developing ETL specifications
• Create ELT pipeline, Data Model Updates, & Orchestration using DBT / Streams/ Tasks / Astronomer & Testing
• Focus on ETL aspects including performance, scalability, reliability, monitoring, and other operational concerns of data warehouse solutions
• Design reusable assets, components, standards, frameworks, and processes to support and facilitate end to end ETL solutions
• Experience gathering requirements and defining the strategy for 3rd party data ingestion methodologies such as SAP Hana, and Oracle
• Understanding and experience on most of the following architectural styles: Layered Architectures, Transactional applications, PaaS-based architectures and SaaS-based applications; Experience designing ETL based Cloud PaaS and SaaS solutions.

Required Qualifications

• Expert Hands-on experience in the following:
• Technologies such as Python, Teradata, MYSQL, SQL Server, RDBMS, Apache Airflow, AWS S3, AWS Datalake, Unix scripting, AWS Cloud Formation, DevOps, GitHub
• Demonstrate best practices in implementing Airflow orchestration best practices such as creating DAG’s, and hands on knowledge in Python libraries including Pandas, Numpy, Boto3, Dataframe, connectors to different databases, APIs
• Data modelling, Master and Operational Data Stores, Data ingestion & distribution patterns, ETL / ELT technologies, Relational and Non-Relational DB's, DB Optimization patterns
• Develop virtual warehouses using Snowflake for data-sharing needs for both internal and external customers.
• Create Snowflake data-sharing capabilities that will create a marketplace for sharing files, datasets, and other types of data in real-time and batch frequencies
• At least 8+ years’ experience in ETL/Data Development experience
• Working knowledge of Fact / Dimensional data models and AWS Cloud
• Strong Experience in creating Technical design documents, source-to-target mapping, Test cases/resultsd.
• Understand the security requirements and apply RBAC, PBAC, ABAC policies on the data.
• Build data pipelines in Snowflake leveraging Data Lake (S3/Blob), Stages, Streams, Tasks, Snowpipe, Time travel, and other critical capabilities within Snowflake
• Ability to collaborate, influence, and communicate across multiple stakeholders and levels of leadership, speaking at the appropriate level of detail to both business executives and technology teams
• Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment
• High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency
• Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity
• Demonstrable experience of driving meaningful improvements in business value through data management and strategy
• Must have a positive, collaborative leadership style with colleague and customer first attitude
• Should be a self-starter and team player, capable of working with a team of architects, co-developers, and business analysts

Preferred Qualifications:

• Experience with Azure Cloud, DevOps implementation
• Ability to work as a collaborative team, mentoring and training the junior team members
• Position requires expert knowledge across multiple platforms, data ingestion patterns, processes, data/domain models, and architectures.
• Candidates must demonstrate an understanding of the following disciplines: enterprise architecture, business architecture, information architecture, application architecture, and integration architecture.
• Ability to focus on business solutions and understand how to achieve them according to the given timeframes and resources.
• Recognized as an expert/thought leader. Anticipates and solves highly complex problems with a broad impact on a business area.
• Experience with Agile Methodology / Scaled Agile Framework (SAFe).
• Outstanding oral and written communication skills including formal presentations for all levels of management combined with strong collaboration/influencing.

Preferred Education/Skills:

• Prefer Master’s degree
• Bachelor’s Degree in Computer Science with a minimum of 8+ years relevant experience or equivalent.

• Strong proficiency in C language.
• Good understanding of basic network fundamentals and protocols.
• Good skills on system troubleshooting and debugging.
• Good understanding of operation system, socket programing and multi-thread programing.
• Good understanding of REST design and Object-Oriented Design
• Good understanding of JSON syntax and JSON schema syntax
• Knowledge of data structure and different algorithms.

Omnicuris Healthcare, India’s Largest and first of its kind Continuous Medical Education Platform(CME) is an Impact driven organisation which provides an online CME Platform for doctors to continuously stay updated on top of latest medical updates as well as earn mandatory cme credits from regulatory bodies. We are reshaping the way medical education is delivered in India. Having pioneered this concept in India with various state governments, medical associations, councils and medical institutes, Omnicuris provides a comprehensive online platform for a doctor that is credible, accessible and convenient to keep the busy doctors abreast of the latest advancements in medicine. In its short span since inception, Omnicuris enjoys a high reputation for its impactful work from medical institutes, medical associations, regulatory bodies and governments as being a coursera for doctors.

Find us on http://www.omnicuris.com/">www.omnicuris.com

• Creating buy-in for the product vision both internally and with key external partners
• Developing product positioning strategies
• Translating product strategy into detailed requirements and prototypes
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Act as a product evangelist to build awareness and understanding
• Represent the company by visiting customers to solicit feedback on company products and services
• Design and execute multiple A/B and multivariate tests to optimise conversion across different steps of the acquisition funnel from landing pages to conversion
• Analyse and track funnel performance
• use different analytics products to analyse and interpreting trends and provide actionable insights
• Produce meaningful Funnel KPI dashboards and deliver monthly, cross channel performance reports with actionable insights for product, marketing and business teams
• Determining the Digital journey of learners.

• Experience in shipping growth products or working in growth teams preferable
• Excellent problem solving skills with strong ability to break down problems and Strong analytical skills, comfort with handling data sets and deriving insights or building attribution models using the data
• Experience with analytics tools such as Google Analytics, Clevertap/ Mixpanel etc and experience of using MArketing Automation tools like, Webengage, Moengage etc
• Data oriented approach, a key eye for numbers, market insights and an appetite for business context and metrics
• Flawless communication skills, the ability to articulate and evangelize product vision, strategy priority and - Go to market plans- in a compelling manner
• Owner mentality; willingness to take initiatives, the accountability to dive closure 
• Tenacity and grit; the ability to hustle and get things done even over a stretch
• The ability to collaborate with cross functional teams yet the assertiveness and influence to rally people around - right- products  
• Former entrepreneurs if you have ever started up! we want to talk to you!
• prioritise based on ROI