
Service Centre Advisor
at Unified Communications and Network Services. (C1)
Call Reception and Ticket Logging: Responsible for:
- Ensuring calls are answered professionally
- Ensuring that the relevant information is collected from a customer
- Ensuring that the correct level of priority is agreed with the customer
- Ensuring that the ticket is assigned to the correct engineer
- Ensuring that the engineer is aware that there is a new ticket assigned to their queue
SLA Management: Responsible for: - Ensuring that appropriate attention is paid to P1s
- TPMs engaged immediately for engineer dispatch to the site where applicable
- The customer is forwarded to an engineer for a possible remote fix
- Ensuring that all tickets are managed in line with SLAs
Jeopardy Management: Responsible for: - Ensuring that the ticket is managed in line with Company’s jeopardy management process
Escalation Management: Responsible for: - Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
- Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
- Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
- Responsible for advising Service Centre Manager of any missing information in the knowledge database
Communication Responsible for: - Customer Communication
- Ensuring that the customer is updated regularly throughout the duration of the ticket
- Ensuring the quality of ticket input is of a high standard
- Ensuring that key internal contacts are advised of any issues
- Responsible for reading, understanding, and complying with Company’s Information Security policies.
FORMAL EDUCATION AND TRAINING
- Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
- Industry or relevant business qualifications and accreditations would be desirable
- Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
- Ability to form close working relationships with the customer community, sub-contractors
- Excellent client-facing communications skills
- A Self-motivated team player with excellent interpersonal skills
- An outgoing individual willing to participate as part of a small and flexible team
- in European languages would be an advantage
- ITIL Foundation / ITIL v3 Foundation
- Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Sets
Key Competencies
- Customer Focused
- Relationship Building and Maintenance
- Decision-Making Ability
- Inspiring Communicator
- Initiating Action
- Personal Responsibility

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- Design and develop backend components and sub-systems for large-scale platforms under guidance from senior engineers.
- Contribute to building and evolving the next-generation customer data platform.
- Write clean, efficient, and well-tested code with a focus on scalability and performance.
- Explore and experiment with modern technologies—especially open-source frameworks—
- and build small prototypes or proof-of-concepts.
- Use AI-assisted development tools to accelerate coding, testing, debugging, and learning while adhering to engineering best practices.
- Participate in code reviews, design discussions, and continuous improvement of the platform.
Qualifications:
- 0–2 years of experience (or strong academic/project background) in backend development with Java.
- Good fundamentals in algorithms, data structures, and basic performance optimizations.
- Bachelor’s or Master’s degree in Computer Science or IT (B.E / B.Tech / M.Tech / M.S) from premier institutes.
Technical Skill Set:
- Strong aptitude and analytical skills with emphasis on problem solving and clean coding.
- Working knowledge of SQL and NoSQL databases.
- Familiarity with unit testing frameworks and writing testable code is a plus.
- Basic understanding of distributed systems, messaging, or streaming platforms is a bonus.
AI-Assisted Engineering (LLM-Era Skills):
- Familiarity with modern AI coding tools such as Cursor, Claude Code, Codex, Windsurf, Opencode, or similar.
- Ability to use AI tools for code generation, refactoring, test creation, and learning new systems responsibly.
- Willingness to learn how to combine human judgment with AI assistance for high-quality engineering outcomes.
Soft Skills & Nice to Have
- Appreciation for technology and its ability to create real business value, especially in data and marketing platforms.
- Clear written and verbal communication skills.
- Strong ownership mindset and ability to execute in fast-paced environments.
- Prior internship or startup experience is a plus.
SENIOR PYTHON DEVELOPER
Designation: Senior Python Django Developer
Position: Senior Python Developer
Job Types: Full-time, Permanent
Pay: Up to ₹800,000.00 per year
Schedule: Day shift (On-site)
Supplemental Pay: Performance bonus, Yearly bonus
Ability to commute/relocate: JP Nagar, Bangalore: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Experience: Back-end development: 5 years (Required)
Job Description:
We are looking for a highly skilled Senior Python Django Developer with extensive experience in building and scaling financial or payments-based applications. The ideal candidate has a deep understanding of system design, architecture patterns, and testing best practices, along with a strong grasp of the startup environment.
This role requires a balance of hands-on coding, architectural design, and collaboration across teams to deliver robust and scalable financial products.
Responsibilities:
- Design and develop scalable, secure, and high-performance applications using Python (Django framework).
- Architect system components, define database schemas, and optimize backend services for speed and efficiency.
- Lead and implement design patterns and software architecture best practices.
- Ensure code quality through comprehensive unit testing, integration testing, and participation in code reviews.
- Collaborate closely with Product, DevOps, QA, and Frontend teams to build seamless end-to-end solutions.
- Drive performance improvements, monitor system health, and troubleshoot production issues.
- Apply domain knowledge in payments and finance, including transaction processing, reconciliation, settlements, wallets, UPI, etc.
- Contribute to technical decision-making and mentor junior developers.
Requirements:
- 5 to 10 years of professional backend development experience with Python and Django.
- Strong background in payments/financial systems or FinTech applications.
- Proven experience in designing software architecture in a microservices or modular monolith environment.
- Experience working in fast-paced startup environments with agile practices.
- Proficiency in RESTful APIs, SQL (PostgreSQL/MySQL), NoSQL (MongoDB/Redis).
- Solid understanding of Docker, CI/CD pipelines, and cloud platforms (AWS/GCP/Azure).
- Hands-on experience with test-driven development (TDD) and frameworks like pytest, unit test, or factory boy.
- Familiarity with security best practices in financial applications (PCI compliance, data encryption, etc.).
Preferred Skills:
- Exposure to event-driven architecture (
- Experience integrating with third-party payment gateways, banking APIs, or financial instruments.
- Understanding of DevOps and monitoring tools (Prometheus, ELK, Grafana).
- Contributions to open-source or personal finance-related projects.
Develop and implement link building strategy
Good written skills
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Leading keyword research and optimization of content
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Knowledge in Guest Post Outreach
Assisting with blog content
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Job Title: SEBI Registered Investment Advisor (RIA)
Location: Noida
Job Summary
We are seeking a SEBI Registered Investment Advisor (RIA) to provide independent, unbiased financial and investment advice to clients in accordance with SEBI (Investment Advisers) Regulations, 2013. The advisor will assess client financial goals, risk tolerance, and investment horizon to develop personalized investment strategies while ensuring full regulatory compliance.
Key Responsibilities
·Provide independent and client-centric investment advice across asset classes such as equities, mutual funds, bonds, ETFs, and alternative investments.
·Conduct financial planning and portfolio analysis based on clients’ financial goals, income, liabilities, and risk appetite.
·Develop and implement investment strategies and asset allocation plans.
·Ensure full compliance with SEBI (Investment Advisers) Regulations and Code of Conduct.
·Maintain detailed client risk profiling and suitability assessments.
· Prepare and deliver portfolio performance reports and periodic reviews
·Stay updated on market trends, economic developments, and regulatory changes.
·Maintain proper documentation, records, and disclosures as required by SEBI.
·Educate clients on investment risks, diversification, and long-term financial planning.
·Avoid conflicts of interest and maintain complete transparency in advisory services.
Required Qualifications
· SEBI Registered Investment Advisor certification or eligibility for RIA registration.
·Certification from NISM Series X-A and X-B (Investment Adviser Level 1 & Level 2) or equivalent recognized qualification.
·Bachelor’s or master’s degree in finance, economics, business administration, commerce, or a related field.
Experience
·Minimum 5-8 years of experience in financial advisory, wealth management, or investment research.
Regards,
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Job Title: Creative Designer
Location: Hyderabad (On-site)
Company: VoltusWave Technologies Pvt. Ltd.
Experience: 2–5 years
Employment Type: Full-time
About VoltusWave:
VoltusWave is a fast-growing tech company focused on building advanced solutions using AI, ML, and automation. We are a passionate team helping businesses innovate through intelligent platforms and modern digital experiences.
Role Overview:
We are looking for a highly creative and detail-oriented Creative Designer to join our Marketing & Branding team. You will be responsible for designing engaging graphics, marketing assets, and digital content that communicates our brand, product, and values effectively across channels.
Key Responsibilities:
- Design high-quality marketing materials: brochures, flyers, banners, presentations, and emailers
- Create engaging social media graphics, infographics, and motion graphics
- Develop visual assets for website, blog posts, landing pages, and campaigns
- Collaborate with content, product, and marketing teams to maintain brand consistency
- Edit and produce short videos, reels, and animations (optional but preferred)
- Assist in improving the visual identity and branding guidelines
- Stay updated with design trends, tools, and best practices
Requirements:
- Bachelor’s degree in Graphic Design, Visual Communication, or a related field
- 1–3 years of experience as a Creative Designer or Graphic Designer
- Proficiency in tools like Adobe Photoshop, Illustrator, Premiere Pro, After Effects, Canva, Figma, etc.
- Basic knowledge of video editing and animation tools is a plus
- Strong portfolio showcasing design skills across digital and print media
- Ability to work independently and manage multiple projects with deadlines
- Good understanding of layout, typography, and color theory
- Passionate about creativity, branding, and storytelling through visuals
Nice to Have:
- Experience working in a tech startup or SaaS company
- Familiarity with UI/UX basics
- Skills in motion graphics or 2D animation
What We Offer:
- Opportunity to work on a high-impact brand in a growing tech company
- Collaborative and creative work environment
- Career growth and learning opportunities
- Health Insurance Coverage
- Should adhere to design standards
- Should be good with design tools
- Core Java (Collections, Annotations, Threads, Exceptions)
Java 8 ( Must)
Spring Core (Must)
Spring Boot, Spring Cloud, Micro services (Must)
Angular / React , Bootstrap ( Good to have)
Docker / Kubernetes ( Good to have) Pivotal Cloud Foundry / Tanzu Services ( Good to have)
- SaaS Development Exposure - Database skills in a relational database (MySQL, PostgreSQL)
- Knowledge of how to build and use with RESTful APIs
- Strong knowledge of version control (i.e. git, svn, etc.)
- Experience deploying Python applications into production
- Amazon Web Services (AWS) infrastructure knowledge is a plus
Would be good if you have worked with:
- PCI Compliance products
- Microservices
- Serverless
Responsibilities :
- Develop cloud-based Python Django SaaS products
- Working closely with frontend Developers
- Participating in architectural, design and product discussions
- Designing and creating RESTful APIs for internal and partner consumption
- Working in an agile environment with an excellent team of engineers
We are looking for:
- Self-motivated, team player comfortable in a high growth environment
- Friendly, fun, awesome to be around
- Energetic with engaging personality
- Track record of over-achievement
- Passionate about what you do and care deeply about the things you build
- Able to clearly communicate with both technical and non-technical audiences
- We love team players who will jump in to help get a project done
Tech you'll use : - Python - Django - MySQL, AWS, Git, Redis, React
Languages: Strong in Java v1.6 (v1.8, nice to have), good in SQL (for any relational database)
Framework: Spring Boot or Spring MVC Tools: Hibernate (or iBatis) for database, maven (or gradle) build tool Database: Any relational database experience (oracle, postgresql, sql server, mysql, etc) Web server/application server: Any server experience (tomcat, jboss, jetty, etc) Source code versioning: GitHub (or apache SVN) IDE: Eclipse (or anything else) Development platform: Windows or Linux Cloud platform: AWS (or any cloud platform) (optional)
Roles and Responsibilities
● Managing Availability, Performance, Capacity of infrastructure and applications.
● Building and implementing observability for applications health/performance/capacity.
● Optimizing On-call rotations and processes.
● Documenting “tribal” knowledge.
● Managing Infra-platforms like
- Mesos/Kubernetes
- CICD
- Observability(Prometheus/New Relic/ELK)
- Cloud Platforms ( AWS/ Azure )
- Databases
- Data Platforms Infrastructure
● Providing help in onboarding new services with the production readiness review process.
● Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
● Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
● Working with the Dev team to have an in-depth understanding of the application architecture and its bottlenecks.
● Identifying observability gaps in product services, infrastructure and working with stake owners to fix it.
● Managing Outages and doing detailed RCA with developers and identifying ways to avoid that situation.
● Managing/Automating upgrades of the infrastructure services.
● Automate toil work.
Experience & Skills
● 3+ Years of experience as an SRE/DevOps/Infrastructure Engineer on large scale microservices and infrastructure.
● A collaborative spirit with the ability to work across disciplines to influence, learn, and deliver.
● A deep understanding of computer science, software development, and networking principles.
● Demonstrated experience with languages, such as Python, Java, Golang etc.
● Extensive experience with Linux administration and good understanding of the various linux kernel subsystems (memory, storage, network etc).
● Extensive experience in DNS, TCP/IP, UDP, GRPC, Routing and Load Balancing.
● Expertise in GitOps, Infrastructure as a Code tools such as Terraform etc.. and Configuration Management Tools such as Chef, Puppet, Saltstack, Ansible.
● Expertise of Amazon Web Services (AWS) and/or other relevant Cloud Infrastructure solutions like Microsoft Azure or Google Cloud.
● Experience in building CI/CD solutions with tools such as Jenkins, GitLab, Spinnaker, Argo etc.
● Experience in managing and deploying containerized environments using Docker,
Mesos/Kubernetes is a plus.
● Experience with multiple datastores is a plus (MySQL, PostgreSQL, Aerospike,
Couchbase, Scylla, Cassandra, Elasticsearch).
● Experience with data platforms tech stacks like Hadoop, Hive, Presto etc is a plus










