Service Centre Advisor

Customer Support - Patient Calling (US Healthcare)

Responsibilities:

• Patient calling representatives address patients' concerns about their accounts

• Help with billing issues and negotiate to collect unpaid debt

• Their duties include creating payment plans and taking patients' payments

• When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment

• Good phone communication skills help working with patients and clearly explaining policies and details.

Desired Candidate Profile:

• Experience in AR calling is an added advantage

• Excellent verbal and written communication skills

• Good knowledge in MS Excel and word

• Flexible with Night shift timings

• Adaptability and willingness to go the extra mile when needed.

• Candidate should have strong knowledge of Javascript and HTML5 Canvas
• Should have knowledge of HTML5 Canvas Drawing Pad
• Experience in HTML5 Canvas is a must
• Thorough semantics-level understanding of HTML5 Canvas
• Good understanding of JavaScript programming and DOM manipulation
• Understanding and deployment of Responsive Web Design
• Understanding of how web design/dev is related to web Performance

• Candidate should be available to join immediately

Post Title - Customer Care Executive

Process - Australian

Location - Kolkata , Salt lake Sector V 

Shift Time - 6:30am to 3:30pm

Working Days - Monday to Saturday

Requirements - Strong active listening skill and verbal communication

Good English.

Job Type: Full-time

Job Role - We are looking for tele-callers with eagerness to work in the early morning shift and earn handsome incentives. The campaign is pretty simple, we just need to book appointments with Australian customers for free home appliances to be given to them.

There are few specific home appliances that the customers will be getting for free, so we just need to book the time and date of their availability.

Salary: ₹10,000.00 - ₹22,000.00 per month

Benefits: Provident Fund

Schedule: Morning shift - 6:30am to 3:30pm.

Supplemental pay types:

  Performance bonus.

  Yearly bonus.

Note - No hard core sales

No Targets

High Incentives

No pick/drop - (Travelling Allowances will be paid)

No rotational shifts

RESPONSIBILITIES:-

 As a  Business   Development  Manager   working under   FMCG   segments, an ideal candidate must perform the following responsibilities:

·      Approaching  potential  leads  a  close  them  within  a  stipulated  time  frame.

·      Create  exclusive  distributors,   exclusive super stockist and business associated for the company towards business growth.

·      Finding and developing new markets and improving sales.

REQUIREMENTS:

·       Bachelor’s degree in business, marketing or related field.

·       Experience in sales, marketing or related field.

·       Strong communication skills.

Excellent organisational sk

Full Stack Engineer ( React Native)

Experience: 1- 5 Years

Work Location: Hyderabad

Skillset: React Native, Node JS, React, MongoDB & AWS

If you have it in you to build dynamic web architecture, APIs and databases in a stimulating, fast-paced environment, then please give us a shout out. You will be a part of an extremely passionate team at Goldstone that is researching and creating smart solutions based on next-gen cognitive technologies.

You will get a chance to work on exciting projects at our state-of-the-art office, grow along with the company and be fruitfully rewarded for your efforts!

Requirements:

• Minimum 1 years of experience in React Native.

• Integration of Rest APIs in react native.

• Firm grasp of the JavaScript and Typescript language and its nuances, including ES6+ syntax

• Knowledge of functional and object-oriented programming

• Ability to write well-documented, clean JavaScript code

• Rock solid at working with third-party dependencies and debugging dependency conflicts

• Familiarity with native build tools, like XCode, Gradle, Android studio and IntelliJ

• Proficient understanding of releasing and monitoring apps on IOS App store, Play store.

• Should be able to communicate to backend developers on API building and modifications needed.

• Testing and releasing builds Experience in application testing software’s Appium is preferable.

• Understanding of REST APIs, the document request model, and offline storage

• Experience with automated testing suites, like Jest or Mocha

• Experience with handling production mobile apps.

• Experience with performance testing and optimization.

Responsibilities:

You’ll

• We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms.

• You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.

• Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.

• Leverage native APIs for deep integrations with both platforms.

• Diagnose and fix bugs and performance bottlenecks for performance that feels native.

• Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.

• Maintain code and write automated tests to ensure the product is of the highest quality.

• Transition existing React web apps to React Native.

CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.

CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit http://www.cloudbees.com/">www.cloudbees.com and follow us on https://twitter.com/CloudBees?s=20">Twitter, http://www.linkedin.com/company/cloudbees">LinkedIn, and https://www.facebook.com/CloudBees">Facebook.

RESPONSIBILITIES:

• Monitor and triage IT Helpdesk requests through the Ticketing system and escalation Slack Channel and Emails
• Provide technical support and consultation services to end-users with issue identification, reproduction, and resolution via ticketing system, phones, and/or chat.
• Prepare and ship computers to all users based on company standard policy
• Responsible for general IT operations and user support
• Collaborate with Engineering Operations, and security teams to coordinate on IT policies to make effective business decisions
• Design, plan and implement systems automation as required for better efficiency to support team projects
• Accurately record transactions and processes using a designated tracking software
• Fully document technical specifications solutions of supported applications, workflow processes, and training material to a non-technical audience
• Develop, deploy and maintain system monitoring to enhance and scale the quality of IT support
• Develop, deploy and maintain the automation and user life cycle workflow
• Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications.
• Leads systems' incident support and troubleshooting for complex and non-complex issues.
• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; 
• Provides insight into recommendations for technical solutions that meet design and functional needs.
• Completes work assignments and supports business-specific projects by applying expertise in the subject area; 
• Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
• Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications.
• Develops, configures, or modifies basic to moderately complex integrated business application solutions by designing and coding component-based applications using programming languages.

REQUIREMENTS:

• Strong customer service skills including verbal and written communications; customer-focused with the ability to effectively communicate with management, co-workers, and customers.
• Experience administering SaaS applications like Google workspace, Atlassian, Okta, Slack
• Hands-on experience working and supporting Mac and Windows OS
• Experience and knowledge of scripting languages to develop automation workflows and integrations for repetitive manual tasks
• Superior time management skills including a sense of urgency and proactive approach.
• Capable to manage multiple tasks/ projects simultaneously
• Excellent analytical and problem-solving skills.
• Demonstrated ability to work independently and in a team environment.
• Self-motivated to research resolutions to technical issues independently and learn new technologies with limited guidance
• Familiar with SSO/SAML, SCIM, 2FA, and Oauth flows
• Experience with API integrations
• Flexibility to work during the holidays and an on-call rotation

PROFESSIONAL BACKGROUND / SKILLS:

• Bachelor's degree in Computer Science or related degree or related experience required.
• CompTIA A+ certification a plus
• 6+ years of relevant technical experience in a Help Desk, System Admin, or Desktop Support role
• Strong Knowledge of Google Suite, Atlassian, and Okta administration
• Strong Knowledge of scripting languages (Python, Google Script, etc)
• Strong computer aptitude and understanding of IT concepts, operating systems, business applications, and network systems.
• Experience in software development and knowledge of scripting languages.
• Strong ability to evaluate the impact of new needs, as well as associated applications, systems, and processes
• Strong ability to work both individually and in a team environment

At CloudBees, we truly believe that the more diverse we are, the better we serve our customers.  A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.  Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

In the technology industry, diversity creates a competitive advantage.  CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.  CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

Total Experience: 6 – 12 Years

Required Skills and Experience 

• 3+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
• 3+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
• Building and running Docker images and deployment on Amazon ECS
• Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
• Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
• Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
• Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
• Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
• Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
• Understanding of IAM, RBAC, NACLs, and KMS
• Good communication skills

Good to have:

• Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
• Knowledge of database administration such as MongoDB.
• Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.

Responsibilities

• Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
• Establish and promote DevOps thinking, guidelines, best practices, and standards.
• Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.

About the Company :

- Tickled Media is the largest online content and community platform for women in Asia. Headquartered in Singapore, we run theAsianparent.com, HerStyleAsia, AsianMoneyGuide and NONILO.com.

- Our flagship brand, theAsianparent.com, is Southeast Asia's #1 digital parenting destination and reaches over 11 million mums in the region. As a group, we reach over 12 million Asian women monthly, with content available in 13 different languages.

Link: https://tickledmedia.com/">https://tickledmedia.com/ / https://sg.theasianparent.com/">https://sg.theasianparent.com/

iOS Developer  Job Summary

 Total Exp : 4+ years

• Minimum 1 year of development experience in Swift
• 4 years of experience as iOS developer
• Ability to work independently on implementing iOS features
• Strong object-oriented design and programming skills
• Experience in Xcode IDE, Interface Builder, and debugging tools
• Solid understanding of the full mobile development lifecycle
• Experience in web service and API integration (REST, JSON and similar)
• Experience with network communications on mobile platforms, making synchronous and asynchronous web service calls
• Familiarity with version control(GIT)
• Understanding on builds and release management, including distribution on iTunes
• Experienced in use and integrations of third party libraries using Cocoapods
• Skilled on understanding UI and UX as per the iOS human interface guidelines
• Work closely with other mobile app