
Service Centre Advisor
at Unified Communications and Network Services. (C1)
Call Reception and Ticket Logging: Responsible for:
- Ensuring calls are answered professionally
- Ensuring that the relevant information is collected from a customer
- Ensuring that the correct level of priority is agreed with the customer
- Ensuring that the ticket is assigned to the correct engineer
- Ensuring that the engineer is aware that there is a new ticket assigned to their queue
SLA Management: Responsible for: - Ensuring that appropriate attention is paid to P1s
- TPMs engaged immediately for engineer dispatch to the site where applicable
- The customer is forwarded to an engineer for a possible remote fix
- Ensuring that all tickets are managed in line with SLAs
Jeopardy Management: Responsible for: - Ensuring that the ticket is managed in line with Company’s jeopardy management process
Escalation Management: Responsible for: - Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
- Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
- Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
- Responsible for advising Service Centre Manager of any missing information in the knowledge database
Communication Responsible for: - Customer Communication
- Ensuring that the customer is updated regularly throughout the duration of the ticket
- Ensuring the quality of ticket input is of a high standard
- Ensuring that key internal contacts are advised of any issues
- Responsible for reading, understanding, and complying with Company’s Information Security policies.
FORMAL EDUCATION AND TRAINING
- Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
- Industry or relevant business qualifications and accreditations would be desirable
- Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
- Ability to form close working relationships with the customer community, sub-contractors
- Excellent client-facing communications skills
- A Self-motivated team player with excellent interpersonal skills
- An outgoing individual willing to participate as part of a small and flexible team
- in European languages would be an advantage
- ITIL Foundation / ITIL v3 Foundation
- Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Sets
Key Competencies
- Customer Focused
- Relationship Building and Maintenance
- Decision-Making Ability
- Inspiring Communicator
- Initiating Action
- Personal Responsibility

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About the Role
We are looking for enthusiastic LLM Interns to join our team remotely for a 3-month internship. This role is ideal for students or graduates interested in AI, Natural Language Processing (NLP), and Large Language Models (LLMs). You will gain hands-on experience working with cutting-edge AI tools, prompt engineering, and model fine-tuning. While this is an unpaid internship, interns who successfully complete the program will receive a Completion Certificate and a Letter of Recommendation.
Responsibilities
- Research and experiment with LLMs, NLP techniques, and AI frameworks.
- Design, test, and optimize prompts and workflows for different use cases.
- Assist in fine-tuning or integrating LLMs for internal projects.
- Evaluate model outputs and improve accuracy, efficiency, and reliability.
- Collaborate with developers, data scientists, and product managers to implement AI-driven features.
- Document experiments, results, and best practices.
Requirements
- Strong interest in Artificial Intelligence, NLP, and Machine Learning.
- Familiarity with Python and ML libraries (e.g., TensorFlow, PyTorch, Hugging Face Transformers).
- Basic understanding of LLM concepts such as embeddings, fine-tuning, and inference.
- Knowledge of APIs (OpenAI, Anthropic, Hugging Face, etc.) is a plus.
- Good analytical and problem-solving skills.
- Ability to work independently in a remote environment.
What You’ll Gain
- Practical exposure to state-of-the-art AI tools and LLMs.
- Mentorship from AI and software professionals.
- Completion Certificate upon successful completion.
- Letter of Recommendation based on performance.
- Experience to showcase in research projects, academic work, or future AI roles.
Internship Details
- Duration: 3 months
- Location: Remote (Work from Home)
- Stipend: Unpaid
- Perks: Completion Certificate + Letter of Recommendation
Designation : Junior Executive – Billing
Job Location : MAHAPE
Billing Executive
B.Com graduate.
Minimum 1 year experience.
70% office work and 30% field work.
Should be able to handle billing and collections.
Suitable Candidates:
Pure billing experience
Billing + accounts
Junior accountant willing to do billing and field work
ERP / Tally experience is acceptable.
Role Summary
The Junior Executive – Billing plays a supporting role in the Commercial Department, assisting in basic billing
documentation, logsheet collation, cheque deposit coordination, and data upkeep. The role ensures foundational
billing tasks are completed timely and helps maintain clean records to support the department’s overall monthly
billing targets.
Education & Skill Requirements
Graduate (Commerce preferred)
0–2 years of experience in basic accounts, billing, or admin roles
Familiar with Excel, PDF editing, and scanning
Basic knowledge of GST, billing terminology
Good discipline in documentation and communication (English or Hindi)
Key Responsibilities
Billing Support & Documentation
Assist in collecting data and logsheets from internal teams
Help prepare basic RA/proforma invoices as per format
Print, scan, and file billing copies (soft & hard copy)
Courier or hand over bills via office boys for submission
Logsheet & Record Keeping
Update and maintain logsheet records in Excel
Help prepare deduction templates for operator and breakdown
Assist in preparing billing compliance folders and GRNs
Cheque Coordination & Deposit
Collect cheques from admin team or site
Ensure timely deposit in bank or handover to accounts team
Maintain daily tracker of cheque pickup/deposit
Reporting & Follow-up
Submit daily task update on group by EOD
Report pending work or delays to Executive / Sr. Executive – Billing
Keep records ready for audit and HOD reviews
About Company
Tudip Technologies Pvt. Ltd is a CMMI Level 5 extreme technology company. Careers at Tudip Technologies are not just jobs, but a promise of a bright and dynamic future. Tudip provides ample opportunities to grow within the company technically as well as a technocrat by promoting entrepreneurship. Tudip Technologies’ careers will enable you to help clients enhance and improve while you build your career. We are a place which defines Integrity, Innovation, and Serenity. Tudip provides you a better platform that transforms an individual into an experienced and immensely skilled professional through an ethical and vibrant business environment. We are here for effective client servicing, taking care of our employees’ needs, and creating a success story to remember.
Position Summary
We are seeking a creative and detail-oriented Instructional Designer to design and develop engaging learning experiences that improve employee or customer performance. The ideal candidate will possess a strong understanding of instructional design models, adult learning principles, and digital learning tools to create impactful eLearning, instructor-led training (ILT), and blended learning programs.
Key Responsibilities
- Analyze learning needs and identify learning objectives through collaboration with subject matter experts (SMEs) and stakeholders.
- Design instructional materials including storyboards, eLearning modules, ILT guides, job aids, and assessments.
- Develop content using authoring tools such as Articulate Storyline, Adobe Captivate, or similar.
- Implement learning solutions using Learning Management Systems (LMS) like Moodle, Cornerstone, Workday, or TalentLMS.
- Apply instructional design theories (ADDIE, SAM, Bloom’s Taxonomy, etc.) to optimize learning effectiveness.
- Create engaging and interactive training materials that cater to various learning styles.
- Evaluate training effectiveness through feedback, assessments, and performance metrics.
- Maintain version control and ensure content accuracy and consistency.
- Stay current with trends in learning technologies and instructional design best practices.
Required Skills & Qualifications
Education & Experience:
- Bachelor’s degree in Instructional Design, Education, Human Resources, or a related field (Master’s preferred).
- 5+ years of experience in instructional design or curriculum development.
Skills:
- Proficiency in eLearning authoring tools (e.g., Articulate Storyline, Rise, Captivate, Camtasia).
- Familiarity with LMS platforms and SCORM/AICC/xAPI standards.
- Strong written and verbal communication skills.
- Ability to manage multiple projects and meet deadlines.
- Visual design skills and experience with graphic design tools (e.g., Adobe Creative Suite) are a plus.
- Experience with video editing and multimedia production is a bonus.
MALE CANDIDATES FROM ERODE, DINDIGUL LOCATIONS ONLY
Maintaining harmonious relations, handling grievances, conducting disciplinary actions, and managing union negotiations (LTS/Long Term Settlement).
Ensuring adherence to labor laws, managing PF/ESIC, Factories Act compliance, and liaising with labor inspectors.
Supervising canteen services, worker transportation, worker hostel management, and uniform/ID card issuance.
Implementing performance appraisals, and conducting training programs on safety, skill development, and productivity enhancement.
BULK MANPOWER SOURCING POTENTIAL REQUIRED
5-10+ years in a manufacturing/textile environment, preferably with unionized labor experience.
Local language proficiency (Tamil ) is mandatory.
Responsibilities:
- Close Deals: Use effective sales strategies to close real estate deals and provide a smooth experience for clients.
- Property Marketing: Promote Acequare Realty properties through targeted outreach and presentations.
- Meet Sales Targets: Consistently achieve revenue goals by converting leads into clients.
- Lead Conversion: Engage with leads, understand their needs, and offer tailored property solutions.
Additional Duties:
- Contact potential clients to promote current and upcoming real estate projects.
- Generate leads through calls, meetings, and marketing initiatives.
- Consult with clients to understand their preferences and budget.
- Maintain accurate client information in our CRM.
- Resolve client concerns and ensure customer satisfaction.
Requirements & Skills:
- Experience: Minimum 1 year of experience in real estate sales or telesales, preferably with a CP (Channel Partner) company.
- Sales Success: Ability to meet or exceed sales quotas.
- Lead Conversion: Strong skills in generating leads and converting them into clients.
- Communication: Proficiency in English and excellent interpersonal skills.
- Resilience: Ability to handle rejection and stay motivated.
- Negotiation: Strong negotiation skills to close deals and resolve client issues.
Age Criteria:
- Up to 30 years of age.
Salary Range : 18000/- to 45000/- (Depends upon experience & interview)
Responsibilities:
- As a designer on our team, you'll be responsible for delivering design and innovation across the team to help bring best-in-class digital experiences to life that empower partner brands, warehouse managers, and fellow employees.
- Run tight sprints and control the design planning for your projects, you'll drive team motivation to achieve individual and company goals.
- Deep empathy for the user and a desire to learn as much as possible about customers
- Find new ways of improving user experience by collaborating with others
- Model Design values in Design Teams & encourage others to be opinionated
- Develop the process/approach for tackling a design problem using known methods; anticipate problems; facilitate skills to engage cross-functional teams
- Use an understanding of impact and success metrics to focus and reprioritize their own and the team's efforts
Requirements:
- 5+ years' experience designing compelling user experiences
- Experience working in an agile/scrum environment and working collaboratively with product managers and developers, from concept to implementation
- Systems thinking; ability to step back and see a project's larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
- Ability to lead and deliver projects end to end while effectively managing the stakeholder requirements.
- Ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
- Have a keen understanding of the technological, business, and user opportunities and constraints
- Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
- Experience working in Ecommerce setup is a plus.
- Proficiency in working with design and prototyping tools like Figma, Miro, etc.
- Students from Bachelor's/Master's Degree courses in Design, Human-Computer Interaction (HCI) Human Factors International (HFI), or related fields of study can apply
🚀 Join the iGuru Revolution as a Dot Net Core Developer! 🌐💻
Are you ready to embark on a journey that blends innovation, education, and cutting-edge technology? Look no further! iGuru, the trailblazer in the realm of education tech, is on the lookout for a passionate and skilled Dot Net Core Developer to join our dynamic team.
Key Responsibilities:
🛠️ Crafting Excellence: Design, develop, test, and deploy stellar web applications and APIs using the power of ASP.NET Core.
🌐 Architecting Brilliance: Build the future with RESTful APIs and embrace a microservices approach for scalable solutions.
🔍 Database Dynamo: Optimize databases, master the art of complex SQL queries, and ensure seamless data handling.
🤝 Collaborative Maestro: Dive into diverse teams, grasp requirements, and translate them into actionable, tech-driven solutions.
👨🏫 Mentorship Marvel: Guide junior developers, fostering a culture of continuous learning and improvement.
Required Technical Skills:
🚀 C# Mastery: Profound expertise in C# and the encompassing .NET framework.
🌟 ASP.NET Awesomeness: Mastery in ASP.NET Core and the art of RESTful API design.
🏗️ Microservices Maestro: Solid foundation in microservices patterns – Service Discovery, Circuit Breaker, and API Gateway.
🔍 SQL Sorcerer: Advanced skills in SQL database, from design nuances to optimization.
🧠 OOP Prodigy: Robust grasp of Object-Oriented Programming (OOP) principles and established design patterns.
🤖 Tech Toolkit: Hands-on experience with Git, version control procedures, and asynchronous programming.
📡 Event-Driven Extraordinaire: Familiarity with event-driven architectures and tools like RabbitMQ and Kafka.
🔒 Security Sentinel: Adeptness in security protocols, CI/CD pipelines, Azure DevOps, and Agile methodologies.
💰 Competitive Rewards: Offering a salary range of ₹8 - ₹12 Lakhs per Annum.
Ready to shape the future of education tech? iGuru is your stage! 🚀 Send your resume to and join a mission that matters. Dare to make a difference! 💡 hashtag
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Company Overview:
At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day.
We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results.
Roles & Responsibilities :
Familiar with the software development life cycle (SDLC) from analysis to deployment & coding standards.
Believes in systematic approach to developing the system through clear documentation (flowcharts, layouts, & etc) of functionality, address every use case through creative solutions.
Ability to integrate the developed functionality and/or component into a fully functional system.
Ensure unit and integration level verification plan are in place
Actively participate in troubleshooting, debugging and updating current live system.
Work closely with analysts, designers and other peer developers.
Preparing technical training documents for onboarding new engineers.
Requirements :
Must have good understanding of Object Oriented Programming
5 years or more of professional software development experience with 3 or more years of experience developing .NET/C# web applications using Microsoft Development Products
Define, design and build varied components of web-based and/or mobile applications
Experience using WPF (Windows Presentation Foundation) to build Windows desktop applications is a plus
Experience using JavaScript frameworks/libraries (Angular, React, JQuery, D3) is a plus
Experience with SQL Server (relational databases) and no-SQL Databases (Apache Cassandra or similar)
Strong analytical skills – be a problem solver and be able to develop complex algorithms
Strong familiarity of software architecture, databases and design patterns
Exposure or understanding of deploying applications on cloud platforms like Azure/AWS
Experience : 5+Years
Job Location : Remote
Work Timings : 3pm- 12 am
Are you looking for a Senior Backend Engineer role in a high growth startup? Are you eager to learn and make a difference at work every day? If so, then read on.
At PlumQR, we work on revolutionizing the Food & Beverage industry with our cloud-based tech products. Millions of businesses across the world are switching for better, smarter & more hygienic products to reinvent their businesses. If you have what it takes to innovate & lead, we have just the right opportunity for you.
Requirements
- Minimum 3 years as a Senior Backend Engineer
- Strong software development experience in a SaaS product company
- Significant experience with NodeJS, React.js, React Native, MySQL, MongoDB, Java
- Cloud computing services (e.g. Google Cloud Platform)
- Strong problem-solving skills
- Ability to explain technical details to people inside the company
- Hands-on experience in backend programming languages.
- Experience in Python 3.X & Django is a must. Knowledge of .NET, Java, PHP is an added advantage.
- Hands-on experience in front-end technologies like Angular, jQuery, JavaScript, HTML, CSS, SCSS, etc.
- Experience with leading technical teams and acting as a technical mentor.
- Experience in client communication & reporting to the client-side management team.
- Experience in AWS is an added advantage.










