Service Centre Advisor

Yardi ERP Application Support Consultant

Location: Remote

Mode : Fulltime

Job Overview

·           5–6 years of experience in a Yardi Functional role.

·           Strong hands-on experience with Yardi Deal Manager, Lease Manager, Forecast manager and Voyager 7S, with a focus on Accounts Receivable (AR) and General Ledger (GL) modules.

·           Proven ability to analyse and resolve AR and finance-related issues, including TOR calculations, straight-line rent, bank book discrepancies, and related accounting scenarios.

·           Strong ability to analyse and fix lease workflow issues, including approvals, validations, and process routing.

·           Experience in Yardi data migration, including working with standard data migration templates

·           Hands-on experience reviewing and troubleshooting Stored Procedures, validations, and database functions.

·           Perform data fixes and corrections for custom reports using SQL platforms, following proper controls

·           Experience in maintaining and fixing email templates and system notifications within Yardi

·           Strong ability to understand complex business requirements and translate them into clear technical solutions and explanations.

·           Working knowledge of integrations between Yardi and Oracle (EBS/Fusion), Yardi and Salesforce, and other third-party systems

·           Coordinate effectively with Yardi Support to log, track, and resolve system-related issue

·           Capability to deliver training and knowledge transfer sessions to business users and new joiners

Job Title: AI/ML Engineer (LLMs, RAG & Agent Systems)

Location: Bangalore, India (On-site)

Type: Full-time

About the Role

As an AI/ML Engineer, you’ll be part of a small, fast-moving team focused on developing LLM-powered agentic systems that drive our next generation of AI products.

You’ll work on designing, implementing, and optimizing pipelines involving retrieval-augmented generation (RAG), multi-agent coordination, and tool-using AI systems.

Responsibilities

• Design and implement components for LLM-based systems (retrievers, planners, memory, evaluators).
• Build and maintain RAG pipelines using vector databases and embedding models.
• Experiment with reasoning frameworks like ReAct, Tree of Thought, and Reflexion.
• Collaborate with backend and infra teams to deploy and optimize agentic applications.
• Research and experiment with open-source LLM frameworks to identify best-fit architectures.
• Contribute to internal tools for evaluation, benchmarking, and scaling AI agents.

Required Skills

• Strong foundation in ML/DL theory and implementation (PyTorch preferred).
• Understanding of transformer architectures, embeddings, and LLM mechanics.
• Practical exposure to prompt engineering, tool calling, and structured output design.
• Experience in Python, Git/GitHub, and data processing pipelines.
• Familiarity with RAG systems, vector databases, and API-based model inference.
• Ability to write clean, modular, and reproducible code.

Preferred Skills

• Experience with LangChain, LangGraph, Autogen, or CrewAI.
• Hands-on with Hugging Face ecosystem (transformers, datasets, etc.).
• Working knowledge of Redis, PostgreSQL, or MongoDB.
• Experience with Docker and deployment workflows.
• Familiarity with OpenAI, Anthropic, vLLM, or Ollama inference APIs.
• Exposure to MLOps concepts like CI/CD, model versioning, or cloud (AWS/GCP/Azure).

What We Value

• Deep understanding of core principles over surface-level familiarity with tools.
• Ability to think like a researcher and execute like an engineer.
• Collaborative mindset, building together, learning together.

- Role & responsibilities

Prospecting & Lead Generation:

• Leverage LinkedIn and other professional networks to identify and qualify potential leads within target industries.
• Build and maintain a strong pipeline of qualified prospects, ensuring steady new project acquisition.

Client Engagement & Relationship Management:

• Engage in consultative selling to understand clients' needs in marketing automation, web development, and digital marketing.
• Establish and nurture relationships with C-level executives and decision-makers.

Sales Process Management:

• Manage the end-to-end sales process, from initial outreach and discovery calls to negotiation and closing deals.
• Prepare tailored sales proposals and presentations aligned with clients business goals.

Market & Competitor Analysis:

• Conduct market research to identify industry trends, client requirements, and competitor offerings in the digital marketing and web development space.
• Provide insights to shape Gyanwaves service offerings and ensure alignment with market demand.

Cross-Department Collaboration:

• Work closely with the marketing, development, and project management teams to develop solutions that meet client needs and ensure successful project delivery.
• Act as a liaison between clients and internal teams to ensure project requirements are clearly defined and met.

Metrics & Reporting:

• Track and report on key performance indicators (KPIs) related to lead generation, conversion rates, sales cycle duration, and revenue growth.
• Regularly update the CRM with accurate and detailed information on all client interactions and deal progress.

- Preferred candidate profile

• Certification in digital marketing or web development.
• Experience in selling IT consultancy or software solutions.
• Knowledge of marketing automation platforms (e.g., Marketo, HubSpot) and web development frameworks.

you will play a crucial role in the planning and execution in managing Ceo work. Your responsibilities will include handling inquiries, assisting with travel bookings, managing itineraries, and providing timely support to our clients before, during, and after their travels.

• manage a lively and constantly evolving calendar
• Keeping executive staff meeting minutes and agendas
• Act as gatekeeper, time advocate, and liaison creating efficiency and balance for your leaders’ schedule
• Coordinate internal and external meetings including but not limited to team meetings, off-site, one-on-ones, speaking engagements, and personal engagements
• Working closely with our CEO, helping drive cross-functional projects and associated timelines.
• Working with the executive team to facilitate the deliverables on key executive staff projects.
• Manage the tracking and progress of quarterly OKRs
• Offer coordination support for any candidate interviews as needed
• Book all domestic and international travel, taking into account costs, and proper documentation for any international travel using Navan or airlines directly (for both professional and personal travel)
• Handle multiple requests for the Executive’s time, utilizing strong judgment in prioritizing requests
• Format documents and presentations
• Run personal projects and errands for our CEO, as needed.

• 2+ years relevant professional experience.   
• Good understanding and a full life cycle project implementation experience with Java / J2EE technologies   
• Experience with JavaScript, HTML and CSS   
• Experience with Angular 5/6 and TypeScript   
• Experience using SOAP or REST APIs   
• Experience Struts, Hibernate is preferred.   
• Strong communication and interpersonal skills is an absolute must.   
• Immediate joiners preferred.  
• Bachelor's degree or equivalent.   

Job Summary for BDE profile :

Our growing company is in need of an experienced and resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets. We’re searching for professionals that have a solid track record of creating long-term value for organizations. 

Business Development Executive skills :

• Bachelor’s degree is required. 
• Knowledge about Software development(Android and iOS).
• Excellent communication skills.
• Collaboration Skills.
• Goal-focused and negotiation skills.
• Ability to develop good relationships with current and potential clients. 
• Knowledge of bidding portals like Upwork, Guru, Freelancer.

BDE  Responsibilities :

・ Oversee the sales process to attract new clients.

・ Work with senior team members to identify and manage risks.

・ Maintain fruitful relationships with clients and address their needs effectively. 

・ Research and identify new market opportunities.

• Experience in Front End Development.
• Knowledge of Conversion Optimisation best practices.
• Knowledge of designing for good SEO.
• Ability to interact with clients.
• Game of Thrones fan. Or The Office. Or Brooklyn 99. Or Suits. No?

• Take lead on projects; all the way from leading kickoff sessions, research exercises, and presenting work to stakeholders throughout the process.
• Help the design team with user interfaces for all things at FamPay, including, but not limited to website, web app, mobile apps and physical products..
• Map user personas and desired actions. Be the Usability Champion.
• Work closely with Engineers. Document features for seamless handoff to design and development teams.