Service Centre Advisor

Core skill required:

• Well versed with 30 % Manual and 70 % Automation Testing
• Must have experience in Selinium,Mobile Automation, Java
• Defect tracking and reporting
• Execute Test Plan
• Logging , Analysis and prioritization of defects
• Test case preparation
• Excellent communication and Analytic skills
• Delivering on time with high quality standards

Primary skills:

• 4+ years of experience in Manuel and Automation Testing
• Must have experience in Selinium, Mobile Automation, Type script
• Must have experience in Test Cases and Records( Unit, Regression, Integration & Surface)
• Experience in executing test cases, identification of defects and recording the defects in Defect Tracker
• Should know Test execution as per Test Plan
• Logging, Analysis and Prioritization of Defects

Secondary skills:

• Should know Automated Test scripts
• Should know Build and Release process
• Proven experience of delivering on-time and with quality
• Analyzing and Prioritization of Defects according to severity

If interested kindly share your updated resume on 82008 31681

• Create/modify scripts using a scripting language such as Perl and the Bitbucket REST API to disable users who have not logged in within a certain timeframe, and to monitor user project/repo permissions based on last commit date/time.
• Every 3 months, run the Jenkins jobs to reprovision the Bitbucket test servers, verify Bitbucket functions properly, then plan and execute the reprovisioning of the production Bitbucket servers
• Every 2 years, plan, install and deploy the latest Bitbucket version in our test environment, updating the Terraform code and Artifactory as required. Upgrade all plugins, test thoroughly, and work with various development teams to have them test as well. Once testing is complete and sign-off has been achieved, plan and run the Jenkins jobs to deploy the latest version of Bitbucket to the production servers.
• Create scripts using a scripting language such as Perl and the Confluence and/or Atlassian Access REST API to disable users who have not logged in within a given amount of time
• Good to have knowledge on BigPicture, EasyBI, Report2Web

Critical Skills to Possess:

• 5+ years of experience in JIRA administration and Bitbucket 
• Experience in Jira, Bitbucket application upgrade on data center.
• Experience re-provisioning of Bitbucket using Jenkins.
• Excellent in Groovy, Java scripting and Perl.
• Experience in SSO implementation on Atlassian tool
• Experience in Atlassian and third part application integration.
• Strong problem solving and analytical skills to solve problems at their root.
• Excellent time management and prioritization of tasks

Must have: ATLASSIAN PTY LTD Ver 7.17.0, Atlassian Cloud, ATLASSIAN PTY LTD Ver 8.6.1 Perl/Python, VB Script, Bitbucket REST API, Bitbucket SSH API, JQL

Good to have: Tomcat, Git, SourceTree, Linux, Terraform, Azure AD SSO, Oracle DB

Preferred Qualifications:

BS degree in Computer Science or Engineering or equivalent experience

Roles & Responsibilities

Roles and Responsibility:

1. Upgrade & Maintenance Expertise

• Proven experience upgrading Jira and Bitbucket (Server or Data Center):
• Integration with Jira and webhook/API-based automation
• Perform pre-upgrade tests and staging environment setup
• Apply patches, hotfixes, and troubleshoot upgrade failures.
• YAML configuration for builds, tests, deploys.

2. System Administration

• Proficiency with Linux/Unix OS (file systems, services, shell scripting)
• Manage file permissions, processes, and system logs
• Deep understanding of project configurations (schemes, workflows, screens, custom fields)
• Advanced Jira workflow design (including conditions, validators, post-functions)
• Automation using Groovy scripting 

3. Network Config, Authentication & Security

• Manage SSL certificates, custom domains, and HTTPS configurations
• Integration with LDAP / Active Directory and troubleshooting of SAML SSO (Okta, Azure AD, etc.)

4. CI/CD Pipelines (Bitbucket Pipelines):

• Running pipeline for the OS remediation

The Sales Assistant provides administrative and operational support to the sales team, contributing to the achievement of sales targets and enhancing customer satisfaction. This role involves handling customer inquiries, processing orders, managing sales records, and assisting with various sales-related tasks.

Responsibilities:

• Customer Support:
• Respond to customer inquiries via phone, email, and in person.
• Provide information about products and services.
• Address customer complaints and resolve issues promptly.
• Maintain positive customer relationships.
• Order Processing and Administration:
• Process sales orders accurately and efficiently.
• Prepare sales quotations and proposals.
• Maintain and update customer databases and sales records.
• Generate sales reports and summaries.
• Track order status and ensure timely delivery.
• Sales Team Support:
• Assist sales representatives with administrative tasks.
• Prepare sales presentations and marketing materials.
• Coordinate sales meetings and appointments.
• Manage sales-related correspondence.
• Assist with sales events and promotions.
• Inventory Management:
• Monitor inventory levels and report discrepancies.
• Assist with stock checks and inventory audits.
• Ensure adequate stock levels for sales activities.
• Data Entry and Reporting:
• Accurately enter sales data into CRM systems.
• Generate regular sales reports and analyses.
• Maintain organized sales files and records.
• Communication:
• Communicate effectively with sales team members and other departments.
• Relay important information to sales representatives.
• Maintain professional communication with customers.

Roles and Responsibilities

- Good programming skills in Dart and Object-Oriented concepts.
- Experience with Flutter - Material design, BLOC, Async, Streams, Navigation.
- Exposure to Android and iOS Mobile Application Stack.
- Experience in working with RESTful APIS, TCP / Sockets.
- Knowledge in version control - Git

Experience - 2.0 - 6.0 Year(s)

Location : Bangalore/Gurgaon

Qualification : Any Graduation

Candidate should either be from Tier 1 college/working in a Tier 1 product based company

Looking for Candidates having 2 to 6 Year(s) of experience in Frontend Development and atleast 1.5 to 2 years of experience in React.js

Individual contributor role

Reporting to Tech Lead Directly