Service Centre Advisor

About the Role :

 We are looking for an experienced Senior Network Engineer with a good background in Ansible to join our team. The ideal candidate will involve in implementation, and management of advanced network infrastructures, focusing on automation and optimization.

Key Responsibilities:

·         Managing network infra with 24/7 support environment and provide 99% network up time 

·         Managing & Troubleshooting of LAN, VLAN, Web filter, IP routing, LACP, Wireless & WAN networks

·         Hands on experience on Palo Alto firewalls, Cisco switches, HP Procurve, Aruba Wireless

·         Good to have knowledge on F5 load balancer, ClearPass, Aruba Wireless IAP/ Controller based Radius Integration

·         Develop, test, and maintain Ansible for network automation.

·         Monitor network performance and implement improvements.

·         Troubleshoot and resolve advanced network issues.

·         Collaborate with cross-functional teams to ensure network reliability and security.

·         Mentor junior network engineers and provide technical guidance.

Maintain comprehensive network documentation and ensure compliance with industry standards.

Qualifications:

·         Bachelor’s degree in computer science, Information Technology, or a related field.

·         Extensive experience as a Network Engineer, with a focus on senior-level responsibilities.

·         Knowledge in Ansible for network automation.

·         Deep understanding of network protocols (e.g., TCP/IP, BGP, OSPF).

·         Experience with network hardware (e.g., routers, switches, firewalls).

·         Proficiency in Cisco Meraki configuration and management.

·         Expert-level knowledge of Palo Alto firewalls.

·         Strong problem-solving and communication skills.

·         Relevant certifications (e.g., CCNA, CCNP, CPNSA) are highly desirable.

·         Experience with other automation tools (e.g., Terraform, Puppet).

Preferred Skills:

·         Experience with cloud networking (e.g., AWS, Azure).

·         Knowledge of network security best practices.

·         Knowledge in scripting languages (e.g., Python, Bash).

·         Experience with network monitoring tools (e.g., Nagios, SolarWinds).

·         Understanding of SDWAN (Software-Defined Networking) technologies.

·         Knowledge of containerization and orchestration (e.g., Docker, Kubernetes).

·         Experience with VPN and remote access solutions.

·         Familiarity with ITIL processes and frameworks.

• Azure IaaS and PaaS.
• .Net (Core and Framework)
• Web API, ASP.NET, Entity Framework
• MS SQL Server
• HTML5, CSS3, Jquery and JSON
• Angular / React JS
• Unit Testing Framework for .NET using MS Test Manager or Nunit
• Unit Testing Framework for Angular or React JS

• Docker & Kubernetes
• BOT

• Should have the ability to implement solution based on the technical design document and discussions with Tech Leads  / Architects.
• Should have the ability to identify and implement software development best practices.
• Should have the ability to collaborate with other team members to deliver the solution.
• Should have the abiliity to troubleshoot issues..

Mortgage Support Manager

We’re looking for driven and hungry individuals to work remotely from India to join our growing team of Premier Tax and Bookkeeping. Our online platform and seamless digital experience mean you will be speaking to customers nationally over the phone and with our “Flex First” policy, you have the choice of working from home, or amongst a vibrant team of hard-working senior mortgage consultants

The Mortgage Support Manager is responsible for driving qualified opportunities to our senior Mortgage consultants.

You will be responsible for processing loan applications on our online platform, collecting required compliance documents from clients via our online platform

You are expected to promote our mortgage services to potential clients

MUST REQUIREMENTS

• Minimum bachelor’s degree or above in business-related discipline ( Accounting, Commerce, Finance, Business Administration)
• Excellent level of English communication skills in writing, and speaking
• 3-5years of experience in processing loan applications for home and business loans
• Experience in business development and project management
• A proven track record in recognising and converting commercial opportunities
• An ability to leverage and maximise technology platforms
• Demonstrated experience in a business development role growing existing and driving new business is essential.

TASKS INCLUDE

• Generating qualified appointments for our national team of Mobile Brokers and Retail/Franchise Brokers via inbound and outbound customer inquiries
• Identifying opportunities for Customers to refinance their existing loans and obtain financing for new purchases
• Educating customers on our value proposition and aligning their wants and needs with our offering
• Leveraging your relationship-building and sales skills, encouraging customers to engage with the platform prior to appointment and gain commitment to the process.
• Integrating best-in-class sales training (that’s our job!) with your 'can do', positive attitude to consistently achieve results
• Regularly contributing with key internal stakeholders to drive positive business outcomes and ensure high levels of customer satisfaction
• Participating in professional and personal development programs designed to help you take ownership of your career growth.
• Developing deep customer relationships in a vastly competitive market.
• Using your commercial knowledge and insights to deliver results whilst operating with simplicity and creativity, driving optimum operational performance.

• Interacting with clients, solving problems and making sure the deadlines are met
• Proactively assessing, clarifying and validating client needs on an ongoing basis
• Leading and participating in implementation of new initiatives and ideas
• Preparing regular reports of progress and forecasts to internal and external stakeholders
• Coordinating with all the departments within the company like Creative, Business Development, Accounts, Operations, etc
• Coordinating with vendors, agencies etc. for timely delivery

Desired Candidate Profile

• Bachelor’s degree, MBA is an added advantage
• 1-2 years of experience from Edutech / Education Industry in a similar role
• Microsoft excel knowledge is must (vlook up, pivot table, data representation)
• Excellent communication skills (verbal and written)
• Strong business acumen, ethics and high integrity
• High comfort level in using online software platforms
• Ability to multi-task
• A positive attitude and ability to work well within a team