Store keeper

Job Summary:

We are looking for a highly motivated and skilled Software Engineer to join our team.

This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.

The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges

Key Responsibilities:

Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.

Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.

Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.

Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.

Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.

Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.

Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:

Mandatory Skills:

Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).

Good knowledge on Data Structure and their correct usage.

Open to learn any new software development skill if needed for the project.

Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.

Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.

Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.

Good knowledge on the implications.

Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

You have developed software using web technologies.

You have handled a project from start to end.

You have worked in an Agile Development project and have experience of writing and estimating User Stories

Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.

Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.

Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.

Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.

Preferred Skills:

Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.

Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.

🔧 Key Responsibilities:

Design, develop, and maintain Salesforce applications using LWC, Apex, and Visualforce

Configure Salesforce, build workflows, and automate business processes

Collaborate with cross-functional teams to deliver robust technical solutions

Troubleshoot and resolve Salesforce issues efficiently

Ensure top-notch code quality through best practices, testing, and documentation

✅ Mandatory Skills:

CPQ (Must have), General Salesforce Development (apex and LWC).

Strong in Apex, Triggers, SOQL/SOSL, and Salesforce configuration

Experience with Salesforce Integration & Deployment Tools (Change Sets, ANT, Git)

Solid understanding of Salesforce Security Model & Governor Limits

Required Skillset

• Experience in Core Java 1.8 and above, Data Structures, OOPS, Multithreading, Algorithms, Collections, System Design, Unix/Linux. • Possess good architectural knowledge and be aware of enterprise application design patterns. • Should be able to analyze, design, develop and test complex, low-latency client-facing applications. • Good development experience with RDBMS. • Good knowledge of multi-threading and high-volume server-side development. • Basic working knowledge of Unix/Linux. • Excellent problem solving and coding skills in Java. • Strong interpersonal, communication and analytical skills. • Should be able to express their design ideas and thoughts.

Job Brief-

• Understand product requirements and come up with solution approaches. • Build and enhance large scale domain centric applications. • Deploy high quality deliverables into production adhering to the security, compliance and SDLC guidelines.

Duration: 3 Months

Type: Hybrid(Gurgaon); Paid

Joining: Immediate

Who's a fit:

- Experience with React Native and ReactJS

- Excellent problem-solving and logical thinking

- Completed a degree in Computer Science, Engineering, or related field

- Projects to showcase your skills

Full-stack developer - Remote position

Are you...

• Interested in working at a successful, well-funded scale-up where every team member can make a huge contribution?
• Keen to make software that people will use every single day to make their lives easier?
• Excited to work on greenfield projects with responsibility and independence?
• Ready to develop and use your skills across our frontend, backend and mobile offerings?
• Meticulous about quality, and gifted with a strong desire to write beautiful code?

About the company

KeyNest solves the key exchange problem for Airbnb users. Our worldwide network of over 4,000 shops store keys so that Airbnb guests / cleaners / contractors can pick them up whenever is convenient for them. As a global partner of Airbnb we’ve checked-in over 2 million guests.

Why we need you

As the entire Airbnb ecosystem increasingly relies on KeyNest, our customers expect us to integrate additional features without reducing the ease of use that our customers love. This is why we continue to invest in beautiful, intuitive user interfaces that integrate with every tool and are used by our customers, their guests and staff, as well as our own staff.

A product manager, a team lead, two full-stack developers, one mobile developer, and a UX designer make up our product team. Who will serve as your mentor. We are looking for a developer who cares about how their code affects users so that we can work together.

With a genuine passion for high quality work, attention to detail and readiness to own your own projects, you will be looking for a new and exciting challenge which allows you to use your experience to drive change and maintain the high standards of our organisation.

Our Tech Stack

• C# MVC modern tech stack
• .Net Core experience
• Front end web in TypeScript & Angular
• Test Driven Development (TDD) and follow SOLID design principles.
• EF 6.0
• SQL Server 2017
• Agile experience (Scrum, Kanban)
• TFS
• Cloud hosted in Azure with micro-services architecture

Your qualities

• 4+ years experience in C#
• Front-end web experience in Angular
• Track record of building great products
• Excited about understanding the real problems working people come up against and fixing them with technology
• You’ll love the idea of being a big part of a small team: if you come up with a great idea, you can take it all the way to production
• Motivation and ambition to succeed in a fast-paced environment
• Not afraid to take on responsibilities

What we offer

• Crucial role in a funded, dynamic & fast-growing scale-up shaking up the sharing economy
• Competitive salary based on relevant experience
• Flexible working for our most committed staff
• Unparalleled opportunities to develop your career as the company develops rapidly

If you want to join the KeyNest team, please get in touch – we look forward to meeting you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

·      Relevant expertise in React Native, React Native CLI, JavaScript and TypeScript, HTML5, CSS, Database (SQLite, Realm) and Unit Testing.

·      Good experience in React Native UI Controls (Scroll Views, List Views), State Management (Redux, Saga), Jest/Mocha Security and Performance best practices.

·      Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.

·      Fundamental knowledge of design patterns.

·      Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.

·      Passionate about building great solutions.

·      Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery

·      Being able to understand and relate technology integration. scenarios and be able to apply these learnings in complex troubleshooting scenarios.

RESPONSIBILITIES:

·      Writing and reviewing great quality code.

·      Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project.

·      Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.

·      Determining and implementing design methodologies and tool sets

·      Enabling application development by coordinating requirements, schedules, and activities.

·      Being able to lead/support UAT and production roll outs

·      Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.

·      Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.

·      Giving constructive feedback to the team members and setting clear expectations.

·      Helping the team in troubleshooting and resolving of complex bugs

·      Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.

·      Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Desired Candidate profile

● Architect and build scalable front-end web solutions using JavaScript, React, HTML, CSS and other fundamental web technologies. 
● Build reusable code and libraries using iterative development practices for future use

● Ensuring high performance on mobile and desktop. 
● Implement monitoring, metric dashboards, runbooks, logging, escalations, and alerts.

● Drive code and design reviews of components / systems / products in scope and drive the architectural governance for them. 
● Implement best practices and constantly learn new ways of keeping code bases up to date 
 
Roles and Responsibilities:

● A solid grounding in Computer Science fundamentals (based on a Bachelor's or Master's in Computer Science or related field) from reputed institutes 
● 4+ years of development experience in modern web technologies (HTML/CSS, JavaScript), frameworks (React, Backbone.js, AngularJS, , etc) 
● Ability to build a feature from scratch & drive it to completion 
● Prior hands-on experience in building responsive web interfaces at scale for consumers in a product engineering setup 
● Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system 
● Excellent problem solving, debugging and optimization skills 
● Strong knowledge of browser behavior, performance, compatibility and cross-browser issues 
● Good understanding of REST API 
● Familiar with front-end build tools, such as Webpack, Grunt and Gulp.js
● Proficient understanding of code versioning tools, such as Git 
● Open source contribution is a plus. 

• Consistently embarking an excellent first impression on call, delivering exceptional customer experience
• Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
• Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
• Contacting prospective clients / existing customers to inform them about the product using scripts
• Accurately record details of communication with customers
• Developing and sustaining solid relationships with customers to encourage repeat business
• Answer questions about product features in an engaging manner
• Answer all customer questions honestly and accurately
• Using sales scripts drive sales and respond to customer objections
• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.