Staff Engineer Tier 1 IIT

Role & Responsibilities

As a Senior GenAI Engineer you will own the AI layer of our product — building the features that make Zenskar intelligent. This is not a research role and not a prompt-engineering role. You will build production AI systems that enterprise clients depend on, which means reliability, observability, and rigorous evals matter as much as the AI capability itself. You own the full vertical — the model, the pipeline, and the UI.

• Build and own CS Copilot — a real-time assistant for customer success teams, spanning STT pipelines, live transcription, and LLM-powered suggestions
• Build LLM-powered document understanding features — extracting structured, reliable data from unstructured enterprise documents
• Own AI feature UIs end-to-end — you build the interface, not just the model integration layer
• Design and maintain an eval framework — define what 'working' means for each AI feature and catch regressions before users do
• Drive model selection and integration decisions — choosing the right provider and approach for each use case, managing latency and cost
• Own AI platform reliability — observability, fallback behaviour, and graceful degradation when models fail
• Work closely with product, customer success, and the full-stack engineer — AI features only matter if they are usable and trusted by real users

THE IMPACT YOU'LL MAKE-

• You will define what AI means at Zenskar — the features you ship will be the most visible and differentiated parts of the product
• CS Copilot, if done well, changes how enterprise customer success teams operate every single day — this is a high-stakes, high-visibility surface
• You will establish the engineering culture around AI reliability at Zenskar — evals, observability, and disciplined iteration
• Your work will directly accelerate enterprise deals — AI features are increasingly a buying criterion for our clients
• You will be the person who brings engineering rigour to a domain where most companies ship demos and call it a feature

Ideal Candidate

• Strong Senior GenAI / AI Backend Engineer Profiles
• Mandatory (Experience 1) – Must have 4+ years of total software development experience, with at least 2+ years working on AI/LLM-based features in production
• Mandatory (Experience 2) – Must have strong backend engineering experience using Python (FastAPI / Django preferred) and building production-grade systems
• Mandatory (Experience 3) – Must have hands-on experience building LLM-based applications, including OpenAI / Gemini / similar models in real projects
• Mandatory (Experience 4) – Must have experience with RAG (Retrieval Augmented Generation) including chunking, embeddings, and retrieval pipelines
• Mandatory (Experience 5) – Must have experience designing end-to-end AI pipelines, including chaining, tool usage, structured outputs, and handling failure cases
• Mandatory (Experience 6) – Must have experience building agentic AI systems (multi-step workflows, tool orchestration like LangGraph / CrewAI or custom agents)
• Mandatory (Experience 7) – Must have strong coding and system design skills, not just prompt engineering or experimentation
• Mandatory (Experience 8) – Must have experience shipping AI features in production, not just POCs or research projects
• Mandatory (Experience 9) – Must have experience working with APIs, backend services, and integrations
• Mandatory (Experience 10) – Must have understanding of AI system reliability, including latency, cost optimization, fallback handling, and basic eval thinking
• Mandatory (Company) – Product companies / startups, preferably Series A to Series D
• Mandatory (Note) - Candidate's overall experience should not be more than 7 Yrs
• Mandatory (Tech Stack) – Strong in Python + AI/LLM ecosystem, experience with modern AI tooling and frameworks
• Mandatory (Exclusion) – Reject profiles that are only Prompt Engineers, Data Scientists, or Frontend Engineers without strong backend + system building experience
• Preferred (Skill) – Experience with fine-tuning (LoRA / QLoRA) or open-source model deployment (vLLM / Ollama)
• Preferred (Frontend) – Basic ability to build or contribute to frontend (React or similar)
• Highly Preferred (Education) – Candidates from Tier-1 institutes (IITs, BITS, NITs, IIITs, top global universities)

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Collive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!

Job Description:

As a Business Coordinator Intern, your role encompasses various crucial tasks aimed at ensuring smooth communication, effcient lead management, and streamlined operations within the organization.

Here's a refined draft of your responsibilities:

1. Client Communication Management:

- Act as the primary point of contact for incoming client inquiries, promptly addressing their queries and clarifying requirements.

- Utilize effective communication skills to articulate the company's offerings and provide relevant information to potential customers.

2. Lead Allocation:

- Screen the incoming leads and allocate the relevant ones to team members.

3. CRM Utilization and Notification Management:

- Maintain and update the Customer Relationship Management (CRM) platform to ensure accurate recording of client interactions and requirements.

- Manage notification systems to promptly address client inquiries and relay relevant information to the team for further action.

4. Collaboration with Finance Team:

- Establish regular communication channels with the finance team to coordinate invoice generation and payment processing for clients.

- Ensure timely follow-up on payment statuses and address any financial inquiries from clients.

5. Proposal Management and Client Engagement:

- Assist in the creation and distribution of proposals to potential clients, ensuring alignment with their needs and expectations.

- Maintain ongoing communication with clients to provide updates, address concerns, and facilitate any necessary adjustments to proposals or services.

By effectively managing client communications, streamlining lead management processes, leveraging CRM systems, collaborating with the finance team, and maintaining proactive client engagement, you play a vital role in driving business growth and fostering positive client relationships as a Business Coordinator Intern.

Strong Data Architect, Lead Data Engineer, Engineering Manager / Director Profile

Mandatory (Experience 1) - Must have 10+ YOE in Data Engineering roles, with at least 2+ years in a Leadership role

Mandatory (Experience 2) - Must have 7+ YOE in hands-on Tech development with Java (Highly preferred) or Python, Node.JS, GoLang

Mandatory (Experience 3) - Must have recent 4+ YOE with high-growth Product startups, and should have implemented Data Engineering systems from an early stage in the Company

Mandatory (Experience 4) - Must have strong experience in large data technologies, tools like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto etc.

Mandatory (Experience 5) - Strong expertise in HLD and LLD, to design scalable, maintainable data architectures.

Mandatory (Team Management) - Must have managed a team of atleast 5+ Data Engineers (Read Leadership role in CV)

Mandatory (Education) - Only IIT colleges

Mandatory (Company) - B2B SaaS Companies with High data-traffic

Desired Technical Skillset:

MERN stack, ReactJS, NodeJS, PostgreSQL, Microservices

Total Work Experience: 3-5 Year  

Expectations from the candidate:

• Excellent knowledge of front-end frameworks like ReactJS

• Experience with popular React.js workflows

• Experience with development on NodeJS

• Experience with development on PostgreSQL

• Experience working with server-client architectures, consuming JSON data from API’s

• Curiosity and a highly collaborative work style, a wish to share what you already know and jumping at the opportunity to dive into new technology.

• Collaborate with cross-functional teams to define, design, and ship new features

• Lead or participate in design reviews, code reviews and architecture evolution discussions

• Unit-test code for robustness, including edge cases, usability, and general reliability

• Work on bug fixing and improving application performance

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Job description

💻 Position: Program Associate

📍Location: Gurgaon

🗓️ Working Days: Monday- Friday

⏰ Work Timings: 10am -7pm

📌 Experience Required: 0-1 years

🤝 Client: Leading Business School

💸 Salary: Competitive Salary Package

👉🏻Looking for candidates with prior experience of working at early-stage educational startups.

About the organisation:

Our client is a new-age business school offering industry-immersive business education where the classes are led by top industry leaders and practitioners. It is a first-of-its-kind institute where distinguished leaders from different walks of life have re-imagined business education in order to create effective business professionals for the ever-changing economy.

Role and Responsibilities:

The role requires one to lead major initiatives associated with the growth of the program among the high school students. These include

● Executing Projects End to End

● Working with diverse stakeholders such as marketing, operations for end to end execution.

● Work on B2B partnerships that can bring business synergies

● Design experiences for students that can lead to lifelong learning

Eligibility:

· 0-1 years of experience in the startups or high school domain

· Experience in project management or execution

. If fresher than internship experience or leadership position in college societies and clubs

Key Responsibilities : Able to understand functional specs and Solution, Architect Design scalable ecommerce solutions on SAP Hybris platform -Knowledge of cart, checkout, promotion, pricing, search modules, Loyalty, Order Management and Hybris Data Hub integration-Experience in Spring, Hibernate and other JEE technologies frameworks -Troubleshooting and bug fixing issues -Should have developed application supporting high transaction volume -Understanding the current Hybris system implementation and Customization.

Technical Experience : More than 8 yrs of exp of building commerce applications of which min 5 yrs on SAP Hybris Commerce Hybris Core, Hybris eCommerce Exp in Hybris 6, Data Hub Integration of Hybris using OCC Web services with systems like SAP Hybris Marketing, C4C and Data Hub Knowledge of B2C and B2BJava JEE Spring C HTML, CSS and JavaScript, jQuery, Eclipse, Ant Maven, Version control SVN, GIT Implemented app using Security Performance and tuning guidelines CI/CD, RDBMS SQL, MySQL, SOAP, REST

Professional Attributes : Communication skills Must have at least 3 years of experience in Leading a 8-10 team member team Analytical skills Presentation skills and ability to work under pressure.

Educational Qualification : Technical Graduate or PG

About Paytail: 

We are a young Fintech Company providing BNPL Solutions and enabling instant digital finance and easy EMI's across millions of merchants across the country. We are on the mission of simplifying affordable buying for the consumer across segments. Paytail is backed by Cholamandlam Investments, and few large Angel Investors.

Why Paytail:

Complete Ownership: Take responsibility for whatever work you do with little or no interference, get awarded on the successes for whatever work you do with little or no interference, and be accountable for the slip-ups.

Feedback driven Culture: - Feedback is the breakfast for the champions- and thus we believe feedback helps people & organization improve.

Work with top talent: Get doors open for new learning, our team is being led by the best minds in the industry.

Open Work Culture: Everyone from the CEO is easily accessible. Have any new ideas you think can revolutionize the workplace? Or do you have some concerns about your work? Feel free to talk to the leadership.

Skills, Responsibilities & Requirements:

- Identify qualified prospects and navigate company structures to identify decision- makers. 

- Use a combination of outreach mechanisms to nurture leads (Call, Email, Marketing automation tools like Outreach, LinkedIn InMail, Lusha etc.) 

- Tie up leads that will turn into the business through persistence. 

- Learn, leverage, and help evolve our demand generation process. 

- Generate appointments/meetings by means of proactive outbound prospecting 

- Work directly with sales and marketing to discover opportunities from leads. 

- Previous experience working with SAAS/Software Product/Fintech Companies is plus.

Location: Gurgaon/Gurugram