Sr. Software Test Engineer

Role & Responsibilities

The User Researcher is responsible for generating deep, psychology-backed insights into user behavior, motivations, and decision-making within fintech and digital financial products. The role focuses on applying behavioral science, cognitive psychology, and quantitative/qualitative research methods to uncover latent user needs and translate them into actionable inputs for design, product, and business strategy. The role ensures user-centric, evidence-based decision-making across the organization.

A - Minimum required Accountabilities for this role-

• Conduct in-depth moderated and unmoderated user interviews using psychological frameworks (e.g., Prospect Theory, Cognitive Dissonance, System 1 & 2) to uncover latent motivations, emotional drivers, and behavioral barriers.
• Design, deploy, and analyze quantitative research studies (surveys, questionnaires, experiments) grounded in validated psychological models such as Theory of Planned Behavior (TPB), Big Five Personality Traits, and Self-Determination Theory.
• Synthesize qualitative and quantitative data into actionable insights by identifying underlying cognitive and behavioral patterns (e.g., loss aversion, anchoring bias, trust erosion).
• Translate research findings into structured outputs such as personas, mental models, journey maps, and behavioral frameworks that predict user behavior.
• Test UI/UX prototypes through usability and concept validation studies using tools like Figma, Maze, and UserTesting, leveraging models such as Fogg’s Behavior Model.
• Own end-to-end research execution including study design, participant recruitment, psychometric segmentation, data analysis, and insight storytelling.

B - Additional Accountabilities pertaining to the role-

• Partner closely with design, product, and business teams to convert behavioral insights into bias-aware recommendations, nudges, and experience improvements.
• Monitor fintech and behavioral science trends (e.g., hyperbolic discounting, decision fatigue) through diary studies, ethnographic research, and secondary analysis.
• Support business KPIs such as conversion, engagement, retention, and trust through evidence-backed research inputs.
• Contribute to the development of internal research standards, methodologies, and best practices.

Ideal Candidate

• Strong Behavioral Research / Behavioral Insights / Consumer Behavior Research Profiles
• Mandatory (Experience 1): Must have 2+ years of experience in Behavioral Research, Consumer Behavior Analysis, Behavioral Science, or Market Research, focusing on understanding user motivations, decision patterns, and digital behavior
• Mandatory (Experience 2): Must have hands-on experience conducting primary and secondary research, including qualitative and quantitative research methods such as interviews, ethnographic studies, surveys, behavioral experiments, and observational research
• Mandatory (Experience 3) : Experience analyzing user behavior patterns, engagement trends, and digital interaction journeys to generate insights that influence product design, feature development, or platform experience improvements
• Mandatory (Experience 4): Must have exposure to data analysis or data mining of user behavior datasets, combining research insights with behavioral data to identify patterns, anomalies, or opportunities for product innovation
• Mandatory (Skills 1): Strong understanding of Behavioral Science principles such as Cognitive Bias, Cognitive Dissonance, System 1 & System 2 Thinking, Decision Science, or Consumer Psychology
• Mandatory (Skills 2): Experience in testing concepts, prototypes, or product ideas through usability testing, concept validation, or behavioral experimentation to evaluate user response and product effectiveness
• Mandatory (Skills 3): Ability to synthesize research findings into actionable insights, hypotheses, and recommendations for Product, Design, or Business teams
• Mandatory (Skills 4): Basic understanding of UI/UX and digital product journeys, including how users interact with mobile apps or web platforms, though this is not a design role
• Mandatory (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)
• Candidates from institutes with strong behavioral research exposure are preferred
• Mandatory (Company): Candidates from B2C consumer product organizations where user behavior is closely tracked and analyzed, such as consumer tech, fintech, e-commerce, or digital platforms
• Mandatory (Note):This is not a pure UX Researcher or Data Analyst role. The client is looking for Design Thinking–oriented Behavioral Researchers who combine behavioral science, research methodologies, and behavioral data analysis to generate insights
• Preferred (Skills): Exposure to behavioral experimentation, usability testing, journey analysis, or consumer psychology frameworks used to improve digital product experience
• Preferred (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)

AEM Sites Developer

Pattem Digital Technologies is looking for a highly effective Adobe Experience manager(AEM) Developer to join our team. This person will utilize best practices and methodologies to design and implement the best solution for our clients. This key member of our team contributes to the entire software development lifecycle including analysis, requirement specification, use case and data modeling, technical design, development, testing, and implementation. This individual will be focused on delivering assigned tasks and/or specific tracks of the solution on time, escalating issues when appropriate as well as educating and leading others in the form of code reviews, workshops, and documentation.

Know your work :

• Build and maintain solutions for AEM (Sites, Assets). 
• Work in Agile Methodology - be part of Sprint Ceremonies, provide accurate estimates for assigned development Stories & deliver on time. 
• Follow Best and Recommended Practices while implementing solutions. 
• Ensure Code Quality, Readability, Maintainability and Security. 
• Coordinate with multiple teams (Ex: UI/QA) for any dependencies. 
• Write JUnit Test Cases for Unit Testing 
• Communicate with customer teams on requirements effectively. 
• Manage customer expectations of response time and issue resolution 
• Troubleshoot and reproduce the technical problems reported by customers and define workarounds. 
• Create and integrate content-driven applications on top of the AEM platform, and integrate with other systems.
• The AEM Developer provides technical leadership with a focus on CMS solutions. This Includes planning, guiding the design, estimation, user interface, people management, issue resolution and quality assurance. 
• Collaborate across disciplines and use their in-depth knowledge of AEM technology to help deliver business solutions for our clients.

What you need to apply :

• Good understanding of UI technologies like JQuery, Java Script, HTML 5, CSS. 
• Good understanding of backend technologies like Java EE, Servlets, JSP, Tag libraries, and JSTL skills, combined with a good understanding of Enterprise Java frameworks such as Spring, Spring Boot and Hibernate.
• Good understanding of CI/CD tools like Maven, Jenkins. 
• Good understanding of Code Quality and Security tools like SONAR. 
• Good understanding of Touch UI, Sightly (HTL) and Sling Models.
• Good understanding of AEM Backend Development like Sling Servlets, OSGi Components and JCR Queries. 
• Solid experience in problem analysis and resolution of technical problems.
• Ability to handle clients professionally during all interfaces. 
• Ability to work in extended hours to overlap with North America timings. 
• Strong written and verbal communication skills. 
• Minimum 3+ years of experience in AEM.
• 3-4 years of experience in CMS implementations with Adobe Experience manager(AEM).
• Hands-on work experience on Adobe 6.x versions.
• Knowledge in AEM foundational concepts, including the CRX repository, the AEM platform, the use of core frameworks such as Apache Sling and Apache Felix. 
• Knowledge on latest AEM features.

Responsibilities: 

• Assisting the Talent Acquisition team to manage end to end recruitment and ensuring the business needs are met within defined timelines. 
• Leverage social media and other channels of sourcing to tap the passive candidate pool. The intern shall be a support in Recruitment related analytics. 
• Mine databases to identify potential candidates and screen profiles for appropriate skills, experience, and knowledge in relation to open requirements 
• Leverage market intelligence and industry trends, including target companies and organizations, to build candidate database 

Other Details:

• Work Mode: Hybrid (3 days from office)
• Work Location: Noida Sector 144

Business Development

Objective:

To support lead generation, client outreach, and drive sales growth initiatives.

Key Responsibilities:

Research and qualify new business leads.

Assist in client presentations and communications.

Maintain CRM systems and manage follow-up pipeline effectively.

Tools You’ll Use:

• Lead Generation & Outreach: LinkedIn Sales Navigator, Apollo, Instantly
• CRM Platforms: HubSpot CRM, Zoho CRM

JOB DESCRIPTION AND RESPONSIBILITIES:

• Work as a Member of The File Transfer Engineering team involved with the Configuration, Maintenance, and Support of Sterling File Gateway, Connect Direct (NDM) environment.
• This position will participate in the design & development of technical solutions within company strategic B2B/MFT platform which provide innovative technical improvements, improve quality and operational excellence, lower cost, satisfy regulatory and compliance requirements, mitigate risk, and satisfy business objectives.

QUALIFICATIONS:

• Bachelor’s degree in computer engineering/Science Degree or related field
• 4-5 years’ experience in supporting real time production environments.
• Extensive debugging skills and fixing experience
• General knowledge of industry standards and best practices for supporting middleware technologies
• Knowledge of Ping Access, Ping Federate, LDAP, Active Directory, Connect Direct (NDM) Unix/Windows/Mainframe
• Developing transformation maps and processes for any-to-any data formats and RDBMS queries using IBM Sterling B2B Integrator mapping and business process modeling tools.
• This position requires sophisticated knowledge of B2B/MFT concepts, technologies, best practices, standards, and architectures within the IBM File Gateway suite.
• Minimum five years of technical experience in IBM File Gateway Suite (IBM Sterling B2B Integrator (preferably version 6.x) and IBM Sterling File Gateway, Sterling External Authentication Server, Secure Proxy, IBM Control Center Monitor) including:
• Experience with Installation and configuration of multi-node architecture environments, including upgrades and platform migration.
• Experience in setting up and testing disaster recovery environment to handle failover scenarios.
• Experience with onboarding new partners, transactions and making changes to existing partners to meet internal and external requirements.
• Experience in configuring adapters, service configuration and policies.
• Experience in setting up and configuring industry-standard communication protocols such as SFTP, FTPs, FTP, HTTP, HTTP, Connect: Direct, WebSphere MQ
• Experience with security configurations SSL certificates, SSH keys, PGP/GPG
• Experience with IBM File Gateway Suite maintenance and administration
• Experience with external authentication integration
• Experience with Java extensibility
• Development of custom protocols, custom file layers and custom consumer identification
• Must possess strong analytical, problem-solving, and root cause analysis skills.
• Hands-on experience in Production Support, resolving critical incidents using the IBM File Gateway Suite
• Knowledge of SQL queries, database schemas and related concepts using Oracle
• Knowledge of IBM Sterling File Gateway APIs.
• Should have Excellent communication and customer service skills.