Sr. Social Media Manager

• Strong Enterprise account executive / Enterprise sales executive Profile with focus on Global Markets
• Mandatory (Experience 1): Must have 3+ years of experience in B2B Tech / SaaS sales.
• Mandatory (Experience 2): Must have had annual sales quotas of $250K+ with average deal sizes of $20K+
• Mandatory (Experience 3): Must have experience working in global markets (APAC / US / UK or similar), India & Middle East–only experience is not acceptable.
• Mandatory (Compensation): Candidate's Total CTC should be above 30L (Fixed+Variable)
• Mandatory (Company): Must be from a B2B SaaS Product Company

Key Responsibilities:-

• Collaborate with Data Scientists to test and scale new algorithms through pilots and later industrialize the solutions at scale to the comprehensive fashion network of the Group

• Influence, build and maintain the large-scale data infrastructure required for the AI projects, and integrate with external IT infrastructure/service to provide an e2e solution

• Leverage an understanding of software architecture and software design patterns to write scalable, maintainable, well-designed and future-proof code

• Design, develop and maintain the framework for the analytical pipeline

• Develop common components to address pain points in machine learning projects, like model lifecycle management, feature store and data quality evaluation

• Provide input and help implement framework and tools to improve data quality

• Work in cross-functional agile teams of highly skilled software/machine learning engineers, data scientists, designers, product managers and others to build the AI ecosystem within the Group

• Deliver on time, demonstrating a strong commitment to deliver on the team mission and agreed backlog

The ideal candidate for this role is that you are a proven sales performer adept in direct-to consumer consultative sales. You are comfortable working with high ticket size products that require focussed nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team.

What will you be doing?

●Being a mentor and guide, who potential learners can look up to for career advice.

● Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.

●Carrying weekly enrolment/revenue and collection targets.

●Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.

● Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.

● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for?

● Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills.

● Hardworking Individuals with high dedication and extreme determination.∙ Experience in EdTech sales would be an advantage.

●Rockstar sales performers with proven track records.

● Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.

● Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.

● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.

●Passion for always delivering the highest levels of customer service.

●Basic proficiency in MS Office Suite is required.

Job Type: Full-time

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Responsibilities and Duties

• Must have 3+ years’ experience in ASP .NET with C# and VB.NET
• Must have at least 2 years’ experience in SQL Server
• Must have experience working with SOAP and REST Web Services
• Must have experience with SSRS and SSIS
• Must have some experience with MVC framework and Angular JS
• Must be able to work with basic CSS and HTML
• Must be able to work with jQuery and JavaScript
• Experience with Reporting Services, WCF, etc. would be a strong positive

• 7+ years of overall software development experience. 

• Hands-on experience with backend languages like Python, Java and Javascript. 

• 2+ years of distributed cloud systems architecture. 

• Good understanding of SQL and experience in designing database structures. 

• Understanding of frontend development and frameworks at a high level. 

• High availability and fault tolerance systems design experience. 

• Test Driven Design practitioner and good understanding of unit Testing and comprehensive test suite building. 

• Customer focused with good analytical thinking and problem solving. 

• Metrics based progress monitoring and reporting capabilities. 

• Flexibility to interface with cross timezone teams. 

• Should have led cross-functional teams like frontend, backend, UI/UX, devops, QA, etc. 

• Experience in security practices for web applications. 

Note: Hands on experience in Angular is also must.

Responsibilities:

• Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner.
• Incident resolution and supporting production system deployments.
• Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.

• Support and deliver within Continuous Integration/Continuous Delivery pipelines.

• Prioritise workload, providing timely and accurate resolutions.
• Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs.
• Understand linux. SSH to linux box, look for web logs etc
• Understand web apps to be able to troubleshoot issues

Requirements:

• Good to have programming experience with Python.
• Java and JavaScript development experience would be an added advantage.
• You should not be afraid to do some development as well as Devops.
• Clear written and oral communication is a must.

• We are looking for a JavaScript developer who is proficient with React.
• Your primary focus will be on designing and developing products using Core UI and React.
• Should have good hands on experience in node, sass, javascript ES6,laravel concepts