Sr. QA engineer

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

• Netapp Cdot (madatory), Linux,GPFS, Brocade SAN
• Additional Skill Set: Automation & Dell ECS

Kindly share your updated Resume

EXP:

CTC:

ECTC:

NP:

Offer:

Current Location:

Education:

We are looking for creative and passionate Digital Marketing trainees to join our digital marketing team. This internship at Rishitya Technologies offers an immense opportunity to learn the search engines, SEO, social media marketing, email marketing and all aspects of digital marketing.

Key Responsibilities:

2. Manage and create content for social media platforms (Facebook, Twitter, YouTube, Instagram, LinkedIn).

3. Conduct keyword research and assist with on-page SEO optimization.

4. Analyze website and social media metrics to inform strategies.

5. Collaborate with the marketing team on email marketing initiatives.

6. Help maintain the company’s website and blog.

7. Stay up to date with industry trends and best practices.

Qualifications:

1. Any degree/B.Tech will be advantage.

2. Strong written and verbal communication skills.

3. Basic knowledge of digital marketing tools and platforms (Google Analytics, social media management tools, etc.).

4. Creative mindset with an eye for detail.

5. Ability to work independently and as part of a team.

Benefits of Internship:

1. Training & Internship Certificates.

 2. Letter Of Recommendation.

 3. Performance-Based Incentive.

 4. Opportunity to get a job in the same company.

 5. Opportunity to develop new skills, build a network and learn new strategies.

• Good knowledge of at least one language (C#, Java, Python, Go, PHP, Node.js)
• Have enough experience on application and infrastructure architectures
• Design and plan cloud solution architecture
• Design for security, network, and compliances
• Analyze and optimize technical and business processes
• Ensure solution and operational reliability
• Manage and provision cloud infrastructure
• Manage IaaS, PaaS, and SaaS solutions
• Design strategies around cloud governance, migration, Cloud operations and DevOps
• Design highly scalable, available, and reliable cloud applications
• Build and test applications
• Deploy applications on cloud
• Integration with cloud services

Certification:

• Architect level certificate of any cloud (AWS, GCP, Azure)

Job for Front end Developer

WFH

Lead Front end engineers

Skill sets are:

• Typescript
• Javascript
• React
• Redux - global state management experience.

Good to have Back End Javascript experience as well as there might be times when the front end team has to do some back end work (which is the bulk of engineering work).

• Front End Lead (who is a PM / Scrum Master)
• Sr. Front End person who can do Client Interaction i.e. good Communication Skills.
• UI Engineer / Architect who has evolved as a Manager who can take care of Delivery of Front End team only.
• This role will interact with the Product Team to understand the product requirements so that he can be the point of contact for Product Requirements.

Working as a “Backend Developer” at Bonzai gives you the opportunity to work on maintaining and improving the platform.

• Work on the entire product lifecycle starting from design to deployment and monitoring.
• Explore new technologies such as Kotlin, patterns such as Domain-Driven Design and other cool stuff such as Gitlab CI/CD pipelines, Docker, ECS, Golang, Python, Terraform, distributed tracing and even Haskell.
• Ensure top-notch performance in terms of product and feature experience.

• 2 - 3 yrs of experience in Java, Spring Boot, Hibernate, Rest API, and MySQL.
• Good to have experience/knowledge of other programming languages such as Kotlin or Python, other DBs such as Redshift, platforms such as AWS and architectural patterns such as https://martinfowler.com/bliki/DomainDrivenDesign.html">Domain-Driven Design (DDD) and https://en.wikipedia.org/wiki/Hexagonal_architecture_(software)">Hexagonal architecture.
• Good understanding of Object-oriented concepts, Functional programming and Design Patterns.
• Exceptional communication skills and ability to articulate complex ideas in written, spoken and visual language
• Bachelor in engineering preferably from a leading institute across the globe.

Job Title: Android Developer with React Native 

Job Description:

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.

Key Responsibilities

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and API's
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Requirements

• B.Tech Computer Science, Engineering or a related subject
• 4+ years of software development experience
• Have published at least one original Android app
• Experience with Android SDK
• Should have minimum 1 year of experience in React Native 
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.