Sales & Marketing - TL / RSM / AM Payment Gateway Sales

Deliver engaging lectures, seminars, and practical sessions in the assigned subject area. Develop course materials, lesson plans, and assessments aligned with curriculum standards. Mentor and guide students in academic projects, internships, and career planning.

Conduct internal assessments, evaluate student performance, and provide constructive feedback.

Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.

Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.

Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.

Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.

Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.

Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.

Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.

Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.

Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

1. Conduct outbound calls to prospective customers to promote products and services.
2. Identify customer needs and provide appropriate solutions or product recommendations.
3. Maintain detailed records of calls and customer interactions in the CRM system.
4. Achieve or exceed monthly sales targets and performance metrics.
5. Stay updated with product knowledge and industry trends to effectively engage with customers.

We help enterprise software companies deliver faster time-to-value during customer onboarding & implementation. Our platform enables cross-functional teams (Sales, Pre-Sales, Customer Success, Professional Services, Product, Engineering & QA) to collaborate at scale on a ‘single source of truth’ to track, prioritise and close any gaps in the delivery of customer use cases.

If you are passionate about delivering data driven operational excellence for customers and making a big impact as the 'Founding Engineer' in an enterprise SaaS startup - then we would like to hear from you!

You will get a unique opportunity to work with an experienced leadership team and grow your career with the company!

This is a unique opportunity to become a technical lead in a growing early stage Enterprise SaaS startup.

Remote Work : We are a remote-first company with a fully distributed team.

Responsibilities:

• Ownership of the entire front-end development from requirements to deployment
• Lead and mentor the front-end development team
• Take architectural and design decisions
• Set up development, testing and deployment processes as per best practices
• Conduct code reviews and approve pull requests
• Work with the founders to ship new features that solve our customers’ needs
• Work with Product Designer to turn designs into functional responsive front-end application UI components.
• Take initiative to improve system’s software architecture, UI, UX, scalability and performance
• Participate in the customer meetings for solution design and technical discussions
• Help in customer support activities by resolving any technical queries/issues reported by the customers

Requirements:

• B.E/B.Tech in Computer Science or related field
• 3-5 years of industry experience as a Front-End Engineer in a SaaS product
• 3+ years of experience in ReactJs
• Proficiency with front-end languages HTML/CSS/JavaScript and multiple libraries
• Proficiency with Unit and end-to-end testing UI frameworks
• Experience with CI/CD and deployment to AWS
• Prior experience with building and maintaining design systems
• Familiarity with tools like Figma and experience turning Figma designs into top-class UI
• Knowledge of REST APIs

What You’ll Do:

• Enable and exercise your problem solving and analytical skills.
• Design and develop Java/J2EE based full stack software components including complex modeling, MVC based UI, etc.
• Ensure applications are implemented to meet business and technical requirements.
• Work with high performing engineering teams across global locations.

.What You Need to Be Successful:

• Bachelor’s degree in Computer Science or equivalent.
• Solid 5-10 years hands-on design and coding experience.
• Familiarity with Agile development, JSF/Primefaces, JPA/Hibernate, Spring, ActiveMQ.
• Strong object-oriented design, Java/J2EE and MVC architecture based programming skills.
• Solid relational DBMS skills using MySQL, or other RDBMS products.
• Desirable - Experience in Big Data Technologies (Hadoop, ElasticSearch, Kafka, MongoDB, etc.)
• Nice to have - Real-world experience in large scale, and high availability implementations.
• Experience developing web services using REST and SOAP approaches.

• Looking for 1+ years of experience working in product companies, especially video interviewing.
• Very good communication, Preferably a female, in Bangalore.
• Someone who is proactive and comfortable to give presentations, demo, meet clients when needed.
• Someone who is good with technology.
• Someone who has experience in recruitng & staffing industry. any recruitmnt product sales.

About Company:

ACKO General Insurance: Acko is India’s first online-only insurance company focused on independent general insurance with its entire operations offered through the digital platform. Being India’s first online-only insurtech player Acko plans to launch low-cost, small-ticket insurance products based on data analytics. Acko plans to create products and deliver opportunities in areas where there are gaps such as personalized insurance products based on user consumption behaviors. Distribution will be key for Acko as it competes with the large insurers which have massive reach. Acko will bring out multiple product lines, offer bespoke pricing and products catering to specific segments and create products for the internet economy. Low cost products for the rural sector will also be key over a period of time, delivered via technology. Website: https://www.acko.com/">https://www.acko.com/  

We are a Series C funded company and backed by a marquee set of investors like Mr. Binny Bansal, Amazon, Accel, SAIF, Catamaran etc. Our total funding till date is $143 Million. 

ounding Team:   

Varun Dua, Founder and CEO
Amit Upadhay, CTO (Ex- BrowserStack, CoverFox, Alumni IIT Bombay)
Deepak Angrula, VP Engineering (Ex-CoverFox, Alumni IIT Bombay)
Vaibhav Shah, VP Engineering (Ex-Tesco, Ola , Alumni IIT Bombay)

Job Description:

Here’s what you'll do:

•  Lead and mentor a team of 6-10 talented engineers.
•  Develop, test, and deploy features across the entire stack alongside your teammates.
•  Responsible for hiring, mentoring and development of our team of engineers to grow a

high-performance engineering organization.

•  Collaborate with product & technology teams to deliver major initiatives that drive our

customer growth.

•  Guide engineering technical strategy and roadmaps.
•  Commitment to high code quality and delivery requirements.

Here's what we're looking for :

•  Minimally 8 years of work experience on large-scale and high-traffic projects, preferably in consumer-focused product startups.
•  Minimally 2 years of hands-on technical leadership or people management.
•  Hands on experience working with Web Back-end.
•  Strong hands on coding, design, and architectural skills.
•  Comfortable with ambiguity and rapid change: excited about pushing out lots of code

quickly and constantly iterating.

•  Experience with hiring and building self-sustaining teams.
•  Thorough and methodical: you enjoy working with data and using it to make informed business decisions.
•  Empathetic and user-focused: you care deeply about the product experience, you understand users’ motivations and frustrations, and you genuinely want to help them.
•  Empathetic and employee-focused: you care deeply about the people in your team,helping them to achieve their professional goals, and enabling them to do the best work of their lives.

Position :- Automation Test Engineer – Selenium using C#

Location :- Bangalore

Experience:- 3-6years

Job Description

3+ years of Experience in Test Automation using Selenium, C#
BDD (Behavioral driven Development) is a must, using either Specflow.
Creating, Organizing, and managing Test Automation Resources.
Creating, Enhancing, debugging and Running Test Scripts.
Organizing, monitoring defect management process.
Finding solutions for Object Identification issues and error handling issues.

Primary Skills - Testing - Automation - Mastery, Javascript - Skill, Testing - E2E - Skill Job Description: - JD as below, 4+ years of Experience in Test Automation using Selenium BDD (Behavioral driven Development) C# is a must, using Specflow. Creating, Organizing, and managing Test Automation Resources. Creating, Enhancing, debugging and Running Test Scripts. Organizing, monitoring defect management process. Finding solutions for Object Identification issues and error handling issues.