Sr Product Manager

Job Title: Chat Support Executive (Non-Voice Process)

Location: Ahmedabad

Role Overview:

We are looking for enthusiastic and customer-focused individuals for the role of Chat Support Executive. In this position, you will assist customers through non-voice channels such as chat, email, and social media, ensuring quick, accurate, and empathetic resolutions. Your ability to communicate effectively in writing will play a key role in delivering an exceptional customer experience.

You will work closely with the Team Lead and contribute to enhancing customer satisfaction and overall team performance.

Key Responsibilities:

• Handle customer queries via chat, email, and other non-voice platforms.
• Provide prompt and effective resolutions using written communication.
• Maintain professionalism and empathy in all customer interactions.
• Ensure high levels of customer satisfaction and service quality.

Eligibility Criteria:

• Freshers and experienced candidates are welcome.
• Strong written communication skills in English (grammar & spelling).
• Qualification: 10+3 Diploma / HSC / Any Graduate.
• Basic computer knowledge is required.
• Willingness to work in a 24/7 shift environment.

What We Offer:

• Supportive and growth-oriented work environment.
• Continuous learning and career advancement opportunities.
• Competitive salary with performance-based incentives.
• Exposure to a diverse and inclusive workplace culture.

Additional Benefits:

• 5 Days Working.
• Night Shift Allowance.
• PF, Insurance & Gratuity Benefits.

We are looking for a Lead Generation Executive with 1–2 years of experience in generating qualified leads for Digital Marketing and Graphic Designing services. The candidate will be responsible for sourcing leads through platforms such as LinkedIn, email campaigns, website inquiries, social media, and business portals. The role includes cold calling, follow-ups, maintaining accurate records in CRM, and coordinating with the sales team to improve lead conversion and quality. The candidate should have a basic understanding of digital marketing concepts such as SEO, social media, and paid campaigns, along with knowledge of graphic designing services like branding and creative design. Strong communication skills in English , good analytical ability, and a target-driven approach are essential for this role.

About the Role

We are looking for a dynamic and result-oriented HR Recruiter to join our talent acquisition team. You will play a key role in driving our hiring efforts by managing the end-to-end recruitment lifecycle, sourcing top talent, and ensuring a seamless candidate experience.

Talent Sourcing & Screening:

• Source potential candidates using various channels including job portals (Naukri, LinkedIn, Cutshort), social media, employee referrals, and internal databases. 
• Screen incoming resumes and application forms to evaluate candidates' qualifications, skills, and experience against job requirements. 

Recruitment Coordination:

• Conduct initial HR interviews (telephonic/video) to assess communication skills, domain knowledge, and cultural fit. 
• Coordinate and schedule interviews between candidates and hiring managers. 
• Maintain and manage candidate data in an Applicant Tracking System (ATS) or HRIS. 

Offer Management & Onboarding:

• Negotiate salaries, notice periods, and other offer-related details. 
• Send job offer emails, answer candidate queries about compensation and benefits, and complete documentation. 
• Manage new hire onboarding formalities and induction processes. 

Stakeholder Management & Reporting:

• Work closely with hiring managers to understand position requirements and refine job descriptions. 
• Track and report recruitment metrics such as time-to-fill and source effectiveness. 
• Build talent pipelines for current and future hiring needs.

Required Skills & Qualifications

Must-Have:

• Experience: 0.6-2 years of proven work experience as an HR Recruiter, Talent Acquisition Specialist, or similar role. 
• Sourcing Skills: Familiarity with sourcing techniques and hands-on experience with job portals (Naukri, LinkedIn, Indeed, etc.). 
• Communication: Excellent verbal and written communication skills. 
• Tech Savvy: Proficiency in MS Office (Excel, Word) and experience with resume databases or ATS. 
• Education: Bachelor's degree (Any discipline). MBA in HR or a diploma in Human Resource Management is preferred. 

Good to Have:

• Experience in bulk hiring or volume recruitment (e.g., sales, blue-collar, or IT roles). 
• Knowledge of current labor laws, compliance, PF, and ESIC. 
• Experience working in a startup or fast-paced environment. 

Key Competencies

• Strong interpersonal and negotiation skills 
• Attention to detail and time management 
• Problem-solving ability 
• Self-motivated and target-driven 
• Ability to multitask 

What We Offer

• Competitive salary package 
• Growth opportunities and mentorship 
• Dynamic and collaborative work culture 
• [Add other perks such as health insurance, flexible hours, work-from-home options, etc.]

To Apply: Click on the "Apply" button on Cutshort and submit your updated resume.

Instructions for posting on Cutshort: Fill in the bracketed placeholders (e.g., [City], [Salary]) with your specific company details. You can also tag specific skills like Recruitment, Sourcing, HR Operations, Employee Engagement etc., to improve discoverability on the platform. 

Key Skills: Generate Content Ideas for youtube channels, Good at Thumbnails and Analytics, and Implement new strategies for channel Growth.

About Company:  Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps. 

Job Description:  We are looking for a YouTube Expert who is good at thinking attractive thumbnail ideas for videos, formulating new strategies for channel growth, handling plus managing the channel & who is very good at YouTube SEO

Roles and Responsibilities:

•  One Should Generate the Content Ideas for youtube Channels
•  Should be good at providing ideas for Thumbnails
• One should be good at Analytics (Reports)
• Should Plan new strategies for the channel growth.
• Must have knowledge on YouTube SEO

mandatory Skills:

•  Excellent communication skills
• Work Report Submissions
•  Team Player
•  Able to Handle Multitasking 
•  Should be Good at Training (Very Very Important) 
•  Good at Planning Strategies.

Mentor To Go is an android and web based platform to help students improve their work readiness through self-learning sessions, personalised mentorship provided by mentor professionals from a range of careers, and work experience opportunities.

The technology platform implements  functionalities such as: screening surveys of mentors and mentees, training content for mentors, matching through an algorithm, and mentorship through the delivery of structured activities. 

The application technology architecture comprises of the following:

o   a Python Django web application with NGinx and Gunicorn

o   PostgreSQL database

o   A React Android and Web app

o   Rest APIs which interact between the Android app and the Django webserver

Our vision at Mentor To Go is to provide career mentorship to young people anywhere, anytime across the length and breadth of India.

We are looking for a backend software developer who is passionate about using web technologies to solve social problems and creating experiences that are elegant and effective. You will own the back end development of features of the Mentor To Go platform from conceptualisation through design and testing, working closely with other developers, the technical project manager, and the program operations team. You are user-centric, continuously demonstrate strategic & analytical abilities, and are laser focused on executing at speed. You must have the ability to succeed in a fast paced environment, where success is dependent on your ability to collaborate with cross-functional team members in a positive, productive, and transparent way.

Minimum requirements 

• Bachelor’s degree in engineering preferably  CS  or related discipline  
• 3+ years experience working in Unix/Linux environments building web and mobile applications
• Proficiency in developing and deploying cloud based Python/Postgresql applications preferably using frameworks such as Django
• Experience with design and development of moderately complex software projects
• Strong written and oral communication skills
• Familiarity with version control software such as Git

Desired  requirements 

• 5+ years of overall relevant work experience
• Experience building apps using React/React-Native
• Basic understanding of AWS cloud
• Ability to participate in technical discussions and help make technical trade-offs

About Mentor Together

https://mentortogether.org/">Mentor Together is India’s first and largest youth mentoring  non-profit organization with a mission to facilitate empowering mentoring relationships and networks that help young people break the inequalities of opportunity and actualise their potential.

http://bit.ly/mentortogo">Mentor To Go is the world’s first mobile mentoring platform created by Mentor Together with the support of Cisco India, LinkedIn Social Impact, British Telecom and Sterlite Technologies.