What is the mission of the role? |
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You are expected (through your processes & activities) to deliver world-class customer experience. Mission: The purpose of the role is to implement and troubleshoot Information Security products of 22by7 customers either on-site or remotely. Preparing Plan of Action (PoA), Scope of Work (SoW), and implementation documents. Carry out the technical activities thus ensuring Customer Satisfaction. |
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· Troubleshooting L1/L2/L3 tickets and submitting the RCA. · Implementing information Security products and submitting the reports. · Presenting the appropriate solutions at customer meetings. · Keeping well informed of general technical developments, company products and services. · Maintaining accurate up to date reporting using the company systems and providing ad-hoc manual reporting where required. · Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, liaising with other colleagues and sharing unique knowledge with the rest of the company. |
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Who are your key stakeholders? |
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To achieve the outcomes of the role, you key transactional stakeholders internally are: - Team Lead - Product Managers - Solutions Architects |
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You will be expected to create strong positive relationships with the customers you work with, in a capacity to help the organization service them better. |
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What are you accountable for? |
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You are accountable for end-to-end solutioning for client needs, including documentation, implementation, deployment & reporting.
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JOB POSITION- FULL TIME BACKEND ENGINEER (TRADING SYSTEMS)
Satsio is an African startup that is building a crypto exchange for both spot trading and perpetual futures trading. We have many exciting and innovative features and products in the pipeline. We are looking to add to our engineering team and we are recruiting for a full time backend engineer (trading systems).
How to apply:
After reading the job description, please complete the job application via the following link: https://forms.gle/wEdVVktX3iVLCqj59
Location
This is a fully remote position. We are accepting applications from worldwide candidates.
Remuneration
Salary range in USDT shown at the top of the advert, depending on skills, experience, and location, and subject to good performance, vesting shares of 1% of the business.
Requirements
· Proficiency in Python and expertise in working with websockets
· Proven experience in designing and implementing complex REST APIs
· Project experience with Flask and Django
· Proficient with Linux and experienced working with cloud servers
· Excellent communication skills
· Intellectually motivated and a quick learner
· Fluent in both spoken and written English
Preferences
· Proficient in C++ or another low latency language
· Experience building matching engines and trading systems
· Experience working in the crypto exchange industry
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Our culture is one of constant innovation. Great teamwork, creativity, a passion for innovation, constantly trying to improve, being hard working, a self starter, a quick learner, taking initiative, a can do attitude, shipping product, loyalty, and having a positive mindset are all traits which we are seeking in our future colleague. We seek to create an environment whereby colleagues can see their long-term career to be with us and to flourish with us as we grow.
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While working at the company also endure...
- Opportunity to work with all the top-notch growing brands and startups
- Learning marketing, integrated campaigns, and growth
- -hacking of brands in different sectors
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- Graduate degree with 2-4 years of experience handling projects, campaigns, and team
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Designation: Client Experience - Territory Manager
Experience: 2-5 years
Work Location: Gurugram, Haryana
About the role:
The Client Experience team is comprised of subject matter experts that drive Bizongo's
solutions nationwide, for its clients. This team will need to ensure Client stickiness by leveraging on intelligences that can be derived through Operations, Product, Packaging and Design.
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- Adopt a data-driven solution based approach to work on internal operations that impact Client Experience
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- Increase the adoption of Bizongo's tech products amongst clients and internal teams
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- Understanding company’s internal operations, technology, capabilities and targets
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- Must be able to follow multiple processes routinely, and should be someone who is always on the lookout for improving the efficiency in the same
- Prior Account Management/Client Service experience can be beneficial, but not mandatory
- Proficient at Microsoft Office and should be inclined towards Data Analytics.
Why work with us?
- Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 12x last year to reach to a 200 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo.
- Opportunity to work with most dynamic individuals in Asia recognised under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL.
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About the Company:
- Company Website: https://www.bizongo.in/">https://www.bizongo.in
- Bizongo is a B2B marketplace for packaging, where we make trade, simple! Our doors are open for anyone looking to work in the - Next-Big-Thing- of the ecommerce industry. We believe that strong teams are the backbone of a company and getting best people on-board is a challenge for any growing organization. We are looking for passionate people at the top of their work who would like to take the company to the next level of growth and innovation.
- We have been recognised as a game changer in the packaging industry; being heralded as the Industry Leaders at World Tea & Coffee Expo 2016, Startup Winners at IBM Global Entrepreneurship Program Smart Camp 2015, The Marketplace 2015 powered by Accel Partners, Red Herring Asia Top 100 2015, Best Innovation Award IndiaPack 2015, Top Five Businesses at Wharton India Economic Forum 2015, USA, Owl Open at Rice University 2015 and more, for bringing innovation to a market in dire need of technological solutions. We have featured in the list of '50 Best Startups to Work for - 2017' of Silicon India magazine.Our CEO, Aniket Deb's featuring in the Forbes Asia 30 under 30 in April'17 has also conferred the team with the appreciation and validation of our efforts, clearly highlighting the passion and devotion of the team.
- Founded in 2015, Bizongo was started by 3 former IITians Aniket Deb, Ankit Tomar and Sachin Agarwal. Bizongo is backed by prominent venture capitalist Accel Partners (investor in Facebook, Flipkart, etc.) and IDG Ventures (investors in Baidu, Myntra, etc). The company has grown from a small team of 3 to a creative family of 70 in two years. The culture at Bizongo comes from diversity in cultures, thoughts, and professional goals who collectively work towards the vision of the company everyday. The culture self -evidently has come to be a beautiful amalgamation of the Team's collaborative ways, upscaling on processes, technology, etc, allowing employees to work and lead freely on opportunities while still being accountable and transparent for all actions.




