Sr. Engineer Security

Sr. Engineer Security at 22by7 Solutions · Bengaluru (Bangalore) · 2 - 4 years · ₹5L - ₹8L / yr · Profitable · Posted 3 Jan 2022

Sr. Engineer Security

at 22by7 Solutions

Posted by Kavita Tiwari

2 - 4 yrs

₹5L - ₹8L / yr

Bengaluru (Bangalore)

Skills

Cisco Certified Network Associate (CCNA)

Fortigate Firewall

Palo A

Firewall

Palo Alto

Zscaler

Implementation of firewall or any proxy

What is the mission of the role?
You are expected (through your processes & activities) to deliver world-class customer experience. Mission: The purpose of the role is to implement and troubleshoot Information Security products of 22by7 customers either on-site or remotely. Preparing Plan of Action (PoA), Scope of Work (SoW), and implementation documents. Carry out the technical activities thus ensuring Customer Satisfaction.
· Troubleshooting L1/L2/L3 tickets and submitting the RCA. · Implementing information Security products and submitting the reports. · Presenting the appropriate solutions at customer meetings. · Keeping well informed of general technical developments, company products and services. · Maintaining accurate up to date reporting using the company systems and providing ad-hoc manual reporting where required. · Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, liaising with other colleagues and sharing unique knowledge with the rest of the company.
Who are your key stakeholders?
*To achieve the outcomes of the role, you key transactional* stakeholders internally are: - Team Lead - Product Managers - Solutions Architects**
You will be expected to create strong positive relationships with the customers you work with, in a capacity to help the organization service them better.
What are you accountable for?
You are accountable for end-to-end solutioning for client needs, including documentation, implementation, deployment & reporting.

What is the mission of the role?
You are expected (through your processes & activities) to deliver world-class customer experience. Mission: The purpose of the role is to implement and troubleshoot Information Security products of 22by7 customers either on-site or remotely. Preparing Plan of Action (PoA), Scope of Work (SoW), and implementation documents. Carry out the technical activities thus ensuring Customer Satisfaction.
· Troubleshooting L1/L2/L3 tickets and submitting the RCA. · Implementing information Security products and submitting the reports. · Presenting the appropriate solutions at customer meetings. · Keeping well informed of general technical developments, company products and services. · Maintaining accurate up to date reporting using the company systems and providing ad-hoc manual reporting where required. · Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, liaising with other colleagues and sharing unique knowledge with the rest of the company.
Who are your key stakeholders?
*To achieve the outcomes of the role, you key transactional* stakeholders internally are: - Team Lead - Product Managers - Solutions Architects**
You will be expected to create strong positive relationships with the customers you work with, in a capacity to help the organization service them better.
What are you accountable for?
You are accountable for end-to-end solutioning for client needs, including documentation, implementation, deployment & reporting.

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About 22by7 Solutions

Founded :

2006

Type :

Services

Size :

100-1000

Stage :

Profitable

About

CEO | Prime Mover @ 22by7 Solutions Pvt. Ltd.

Kavita Tiwari

Connect

Company social profiles

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