Sr. Director - Analytics

Experience:

- 2-5 years

Requirements:

- strong backend knowledge in Node.js

- knowledge in typescript would be an added advantage

- frontend tech: React, Vue(Optional)

- familiar with Redux, RTK

- knowledge in db: MySQL, PostgreSQL, MongoDB(Optional)

- experience in git

- familiar with linux systems

- familiar with hosting web servers and technologies like nginx, apache

- familiarity with docker is an added advantage

Responsibilities:

- building microservices, REST APIs

- adhering to best security, performance and scalability techniques

- coding complex modules

- code reviews- enforcing best practices

- implementing better application architectures

- strong interest to learn new technologies and adapt

- agile methodology project experience

- experience in estimating projects

- assist in preparing technical documentations

- passion for team work and innovation

Industry

Information Technology & Services

Employment Type

Full-time

Job Type: Full-time

Pay: ₹10,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Kozhikode, Kozhikode - 673019, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Angular: 1 year (Preferred)
• total work: 2 years (Required)
• Java: 2 years (Required)

About LambdaTest

We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross platform compatibility testing.

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software testers & developers globally to perform testing intelligently at scale.

We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.

We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we share stories of our successes, failures, challenges, and interests so that we can learn from and support one another.

Description

If you are passionate about game development, logic building to create immersive and engaging content here is a great opportunity for you to be a part of a leading EdTech organization with 3000+ professionals.

Extramarks Education India is made up of a diverse talent pool of instructional designers, educational psychologists, software engineers, 2D/3D Animators, UX designers, artists and creative professionals that create engaging and immersive learning solutions in digital media.

Designation – Game Developer

Key Responsibilities/Skills :

Mandatory Skills:

• Create/update web modules (games/engines/templates/Responsive Modules) using Html5/css3/JavaScript/J-Query.
• Translate design specification into html5 interactive live modules.
• Design, build, and maintain efficient, reusable, and reliable code.
• Should be able to build logic based on Academic concepts using analytical and problem-solving skills.
• Good Understanding of Bootstrap, JSON/XML, CreateJS/Phaser/PixiJS/G-Develop, OOPS and Design Patterns.
• Knowledge of different Browsers for Desktop and Mobile platforms is must.
• Ability to work in agile environment.

Desired Skills: (Any few of the following)

• Exposure to Cocos2d Creator and immersive technologies like Augmented Reality.
• Use of 2D/3D development tools/libraries.
• Graphics code optimization skills.
• Understanding in implementing automated testing platforms and unit tests.
• Proficient knowledge of code versioning tools such as Git and SVN.
• Understanding of the backend technology stack.

Educational content development is a plus.

Qualifications and Experience

• Tech/MCA (Computer Science).
• 2 years’ experience in game programming and scripting is desired.
• Exceptional candidates with less experience will be also considered.

As a full stack engineer, you will build new features for our internal tools, including https://medium.com/@Smartcow_ai/tlt-lightning-ff47659f7804">lightning. Architect, develop, test, and deliver independently.

Responsibilities

• Design, test, build and deploy web applications for internal and external use
• Design and implement scalable APIs and backend services
• Convert high-level requirements into detailed, usable and intuitive UI
• Involved in the execution of project from design stage

Skills: 

• 3+ years full-stack python developer with exposure to web frameworks like Django or Flask
• Experience building APIs for rapidly iterating product and restful APIs and development of service layer using python's flask framework
• Proficient in writing unit test cases using Pytest package
• Proficient on Reactjs, Angular, & VueJs (GTH),
• Knowledge of DB and API schema designing
• Knowledge with OpenCV and ML workflow is added advantage
• HTML/CSS/JavaScript and JavaScript framework
• Database level programming using both SQL (MySQL, PostgreSQL) and No SQL (MongoDB/Casandra) and designing the database level stored procedures and persistence logic.
• Knowledge with Nvidia libraries is an added advantage
• Experience working with Web Application development, docker, Unix/Linux environments
• Understanding of machine learning, information retrieval, neural networks, networking, developing large software systems (stands out from crowd)

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.

We are looking for Senior Backend Engineers to design and build the systems that power our core business of lending and loan processing.  As a Senior Backend Engineer you will be expected to contribute significantly to your team. Your work is consistently of high quality. You solve complex problems, applying appropriate technologies, design patterns, and best practices. Your focus is on a major portion of existing or new team software. You work with your team to design and build software that is secure, correct, observable, and resilient. Your solutions are pragmatic. You identify the proper level of complexity for a task and advise your peers and manager on technical approach.

What you’ll do

• Design, implement, and maintain developer-friendly APIs and services

• Contribute to code and architecture reviews to keep our code quality high
• Debug and resolve production issues; take part in blameless postmortems
• Plan and execute smooth migrations to new technology as a way of managing technical debt
• Build tools and automation for our business and operations teams
• Make decisions on trade offs such as: Reuse versus introducing dependencies; Extensibility versus over-engineering; and Maintainability versus time to delivery (via short-term workarounds)
• Contribute to the improvement of your team’s code review standards, design discussions, team planning, and AARs.

You may shine in this role if you

• Have a track record of shipping software in a distributed systems environment

• Are enthusiastic about collaborating across departments to solve challenging problems
• Are pragmatic about the need to release less-than-perfect software and continuously iterate on it
• Can identify and articulate trade-offs in software and data design
• Can communicate both technical and business requirements fluently
• Are excited about both learning new things and teaching others

We speak mainly in javascript and golang, though we are open to engineers with different backgrounds and languages