Sr. DevOps Engineer/Cloud Engineer

Job Title : React.js Developer with PWA Studio

Location : Remote

Experience : 10+ Years

Job Description :

We are looking for a highly experienced Frontend Developer with a strong background in React.js and PWA Studio to work on cutting-edge eCommerce solutions built on the Magento platform.

This role requires deep expertise in Progressive Web App development (PWA), frontend architecture, and performance optimization.

Mandatory Skills :

React.js, Next.js, PWA Studio, Magento 2.x integration, JavaScript (ES6+), HTML5, CSS3, Redux, RESTful APIs, GraphQL, Git, performance optimization, responsive design.

Key Responsibilities :

• Design and develop high-performance, scalable front-end solutions using React.js and Next.js.
• Build and optimize Progressive Web Apps (PWAs) using Magento PWA Studio.
• Collaborate with backend developers to integrate with Magento 2.x APIs and ensure seamless user experiences.
• Implement and maintain responsive UI components using HTML5, CSS3, JavaScript (ES6+), React, and Redux.
• Optimize application performance using tools like Lighthouse, Webpack, and advanced code-splitting techniques.
• Develop and maintain robust CI/CD pipelines and manage deployments via Vercel.
• Ensure high code quality by writing unit and integration tests using frameworks such as Jest, Mocha, or Cypress.
• Work closely with product and design teams in an Agile environment to deliver user-centric solutions.

Mandatory Skills :

• 10+ years of frontend development experience.
• Expert in React.js, Next.js, and JavaScript (ES6+).
• Hands-on experience with Magento PWA Studio.
• Proficient in HTML5, CSS3, Redux, and responsive design.
• Deep understanding of RESTful APIs and GraphQL.
• Strong knowledge of Git and version control best practices.
• Solid experience in performance optimization for web applications.

Good to Have :

• Experience with Magento 2.x backend.
• Prior experience deploying frontend apps with Vercel.
• Familiarity with serverless architecture and CI/CD in cloud environments.

Role : Team Leader

Locations : Bandra / Mazgaon / Borivali

Key Responsibilities Area

• Follow work schedule time and safe work practices.
• Follow grooming and uniform guidelines as per the 1441 Pizzeria Grooming Guide
• Effectively open and operate the assigned outlet within the policies and guidelines of the company,
• ensuring 100% customer satisfaction at all times and protecting stakeholders interests
• Assist the Assistant Restaurant Manager/Restaurant Manager in the day to day running and supervisionof manpower and scheduling
• Own and manager peak period business as per standard operating procedures
• Ensure readiness and realistic projections / forecasting on the shift'
• Take complete responsibility for the entire shift operations relating to cash control, security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate corrective action
• Ensure upkeep of equipment, facility, and operating environment by following up on scheduled checks as per the Maintenance Contracts
• Deliver on food quality by ensuring food sanitation and cleanliness practices in a safe, healthy and hygienic environment
• Own the Customer experience and drive loyalty by adhering to food and service standards, encouraging customer feedback and resolving concerns within reasonable time limits. Use empowerment for Customer delight
• Provide regular feedback to the Central Kitchen team to escalate/highlight food concerns.
• Execute inventory and cost control process to control food wastage and preserve quality on the shift
• Train and certify the new and tenured team members regularly to deliver consistent performance on the shift
• Be supportive and dependable to the Assistant Restaurant Manager/Restaurant Manager in running effective and efficient restaurant operations

Skillset Required

 Flexibility to work in rotational shifts, including weekends and holidays. Weekly off will be on weekdays

only.

 Customer Service Skills: Ability to interact with guests politely, handle queries, and deliver a positive

dining experience.

 Communication Skills: Clear and effective communication with team members, managers, and customers.

 Upselling & Sales Skills: Ability to recommend menu items and drive additional sales through suggestive

selling.

Time Management: Ability to prioritize tasks and manage time efficiently during peak service hours.

 Hygiene & Safety Awareness: Understanding of cleanliness standards, food safety, and personal

grooming norms.

Qualification & Age Criteria

Educational Qualification:

Minimum 12th Pass.

Graduation ,Diploma or certification in Hospitality/Hotel Management is an added advantage.

Experience:

3–5 years of experience in QSR, restaurant, or hospitality industry preferred.

Age Criteria:

22 to 30 years (flexible based on experience and role suitability).

Language Skills:

Good proficiency in English and Hindi

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time

Business Analyst (Data & Analytics) Remote Work, US shift

General Scope and Summary

The Data and Analytics Team sits in the Digital and Enterprise Capabilities Group and is responsible for driving the strategy, implementation and delivery of Data, Analytics and Automation capabilities across Enterprise. This global team will deliver “Next-Gen Value” by establishing core Data and Analytics capabilities needed to effectively manage and exploit Data as an Enterprise Asset. The Business Analyst will be responsible for documenting business processes, use cases and gathering requirements which will enable teams  answer strategic and business questions through data.

Roles and Responsibilities

Night Shift - Remote Work

Document business processes this includes workflow diagrams, entity relationship diagrams and other supporting documentation

Design new workflows based upon business requirements

Interact with development resources to create the technical requirements

Act as quality assurance liaison prior to release of new data analysis or applications

Write technical documentation for our applications to be provided to customer success for turning into user friendly documentation  

Perform Data Exploration and Analysis

Build simple reports/dashboards

Interact with external stakeholders to address technical issues.

Experience, Education and Specialised Knowledge and Skills

Must thrive working in a fast-paced, innovative environment while remaining flexible, proactive, resourceful, and efficient.

Strong interpersonal skills, ability to understand stakeholder pain points, ability to analyze complex issues to develop relevant and realistic solutions and recommendations.

Demonstrated ability to translate strategy into action; excellent technical skills and an ability to communicate complex issues in a simple way and to orchestrate solutions to resolve issues and mitigate risks.

Basic Qualifications

4+ years’ experience in business analytics, data analysis, data management, or related technologies.

Data Related certifications and/or degrees preferred.

Deep technical and domain knowledge related to Analytics, data exploration, business analysis Experience with a variety of business intelligence and analytical software package (e.g., Tableau, Power BI etc.).

Experience with Gathering requirements, creating workflows on data projects

Exposure, and knowledge of primary cloud provider offerings and architectures (AWS, Azure, GCP).

Knowledge of agile methods and delivery techniques.

Experience with Data exploration, profiling like SQL

Experience in working with cross functional teams.

Ability to deliver in fast paced environment with attention to detail and

execution focus

Exceptional verbal and written communication

Ability to work individually, within a cross-functional team, as well as with external partners and vendors

Preferred Qualification

Awareness of regulatory impacts to data in the Live Sciences business,

such as GxP.

Ability to deliver fast, show quick wins and have the big picture in mind

Ability to work with external vendors and hold them accountable

Ability to juggle multiple priorities and make quick decisions

• Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
• Building business relationships with current and potential clients
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
• Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences, to grow business
• Creating and maintaining a list/database of prospect clients; maintaining a database of prospective client information
• Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
• Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
• Maintaining a pipeline of all sales administration using appropriate CRM software
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans  

• Experience with lead generation and prospect management
• Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanor
• Able to professionally and confidently communicate with C-Level Executives
• High school degree or equivalent
• Four years of cold calling experience; previous experience in an outbound call center, inside sales experience, or related sales experience; knowledge of sales process from initiation to close
• Excellent analytical and time-management skills
• Demonstrated and proven sales results
• Ability to work independently  and achieve targets