Solution Consultant SAAS

Greet and assist patients, visitors, and staff.

- Manage incoming calls and route them appropriately.

- Schedule and confirm appointments.

- Maintain front desk area and ensure cleanliness.

- Handle patient inquiries and provide accurate information.

- Support administrative duties such as filing and documentation.

- Maintain visitor logs and security protocols.

JOB DESCRIPTION:

 Currently hiring for the position of Android Developer responsible for developing app from scratch.

We are looking to recruit a candidate for a role that will require:

● Translate design and wireframes into code

● Design, build, and maintain high performance, reusable, and reliable code

● Identify solutions through research and collaboration that resolves the root of problems as they arise

● Unit testing code

● Experience with cloud message APIs and usage of push notifications

Requirement

5+ years’ strong development experience in android

Experience using RESTful web services within mobile applications

∙ Strong knowledge of Android UI design principles, patterns, and best practices

∙ Ability to understand business requirements and translate them into technical requirements

∙ Experience with code versioning control, such as bitbucket/git

Experience in writing code using kotlin is an advantage

Education: Engineering

Work experience: 2 years relevant experience

Compensation: Based on Industry Standards

We run a fast-paced, dynamic business and the challenges we face and solve every day are unique. We are looking for someone who can adapt quickly, handle multiple roles and is enthusiastic about growing an exciting Cosmetics Brand across multiple platforms. This role reports to the Vice President, eCommerce and is based out of Chandivali.

If you're excited about going beyond your comfort zone and taking your existing skillset to the next level while creating a fast-growing business.

Responsibilities

● Connect with potential clients to evaluate needs or promote products and services 

● Meeting or exceeding sales goals 

● Negotiating all contracts with prospective clients 

● Helping determine pricing schedules for quotes, promotions, and negotiations 

● Preparing weekly and monthly reports 

● Giving sales presentations to a range of prospective clients 

● Coordinating sales efforts with marketing programs 

● Understanding and promoting company programs 

● Obtaining deposits and balance of payment from clients 

● Preparing and submitting sales contracts for orders 

● Maintaining client records 

● Answering client questions about credit terms, products, prices, and availability. 

Job Summary:

We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.

Responsibilities:

• Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
• Set performance goals for the team and ensure that they are met or exceeded.
• Define and implement a scalable support model to accommodate growth and changing customer needs.
• Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
• Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
• Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
• Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
• Train and coach agents on effective communication and problem-solving techniques to improve their performance.
• Build and maintain strong relationships with customers to ensure loyalty and retention.
• Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
• Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 5 years of experience in customer support or related fields.
• Experience building and managing a team of agents in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
• Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of Agriculture Products and Farming is a plus.
• Knowledge of the Monarch product line or similar technical field is a plus.
• Flexibility to work in different time zones.

Who We Are:

Polosoft helps brands solve complex challenges through our integrated development and services offering. Headquartered in Bhubaneswar with offices in Delhi & USA, our teams are connected by a set of core values that inform everything we do, from how we hire to how we work together: values like Everyone Matters, No Silos, and Masters of Our Craft.

At Polosoft, we are creating a new model for a new age client, and we are obsessed with measured impact. We combine digital, analytical, and creative capabilities with industry knowledge and experience. That means clients can bring us their biggest challenges, knowing we have what it takes to bring a new business vision to life.

Polosoft is growing fast; hence an entrepreneurial mind-set and the ability to multitask would be highly desired.

We are Looking For:

As a Full Stack Developer, you are constantly leveraging your technical skills and creativity. You have mastered front-end and back-end development, creating reliable, lightweight, malleable, and high-performing web & enterprise applications. You are fluent in core PHP and at least 1 MVC framework from Laravel and Codeignitor, comfortable using CLI in Unix/ Linux server environments. You are technologically agnostic, genuinely enjoy experimenting with new frameworks, and closely follow changes across the tech landscape.

This role is perfectly suited for people that love to learn because it requires you to continuously update your skillset and technical abilities. Staying up to date on new development tools, programming techniques, and industry trends is also part of the job. If you’re someone who loves logic and problem solving, then We are looking for You.

What You Will Do

• No day is the same - you will create technical designs that support varying client requirements.
• You will design and develop full-stack web applications using the latest web technologies, primarily Angular js and React js, Express js
• Write code that passes unit tests and withstands an agile and test-driven development environment.
• Leverage your skills in industry standard tools to deliver weekly code releases.
• You’ll work in a ‘no silos’ environment, frequently collaborating with global teams and roles across the organization.

Who You Are

Requirements

• You can build products from scratch.
• You have expertise in any one of the back-end frameworks (PHP 5.x/7.x with XAMP/LAMP Environment, Laravel, Codeigniter PHP web framework, Node js, Express js, etc.)
• You are fluent in these languages - PHP, Javascript, NodeJS
• You have Strong knowledge of Ui and UX

• You have dabbled in these front-end tools - HTML 5, Bootstrap 3.0/4.0, CSS 3.0, React js,Node.js Angular JS, JQuery
• You understand when to use NoSQL ( Mongo DB) vs. relational database (MySQL)
• You are comfortable to use any of the web services (REST/ SOAP/ XML)
• You are comfortable to use ecommerce tool like magento 1 and 2, Woocommerce,prestashop and other CMS tool like wordpress (plugin building),drupal  and Joomla
• You preferably have experience in working with GIT, SVN or similar SCM tools
• You must have done one of this payment gateway integration - Paypal/ Stripe/ Razor pay
• You are comfortable working up and down the stack.
• You can convert ideas into designs and build them out

Seniority Level

Mid-level 2-4 Years of Experience

CTC : 3 – 6 LPA

Job Description:

We are looking for a skilled and ambitious Senior Full-Stack Developer (React/React-Native, PHP, and NodeJs )to join our development team. In this role, you will be responsible for developing and implementing applications using React.js, NodeJS, PHP, and its libraries such as Redux, Redux-Saga, ExpressJs, Laravel. You will also be responsible for profiling and improving performance and documenting the codebase. To ensure success as a Full Stack developer, you should have in-depth knowledge of Javascript (ES6 or above), NodeJS, PHP 7.x, MySQL and its concepts, excellent coding skills, and a good understanding of progressive web applications.

Full Stack Developer Responsibilities:

• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Understand the past code and improve when needed.
• Develop components in a scalar way so, can be used again.
• Developing and implementing front-end + back-end architecture to support user interface concepts.
• Monitoring and improving application performance.
• Documenting application changes and developing updates.

Full Stack Developer Requirements:

• In-depth knowledge of Javascript, CSS, and HTML.
• In-depth knowledge of REACT libraries like Webpack, Redux, Redux-Saga and React Router.
• In-depth knowledge of NodeJs, ExpressJs, PHP, Laravel Framework
• Experience with User interface design and development.
• Experience with browser-based debugging and performance testing software
• Excellent troubleshooting skills.
• Build high-quality user interfaces from design mockups.
• Good project management skills and communication skills
• Collaborate with Product, Design, and other developers to understand requirements.
• Write tests to ensure high-grade code.
• Adhere to code style and code quality standards.
• Provide code review feedback to teammates.
• Good understanding of AWS infrastructure.

About the role:
We’re looking for a React.Js Developer who can adapt to new tech stacks and innovate with cutting-edge technology solutions, to build eCommerce platforms that are unique, disruptive, and powerful

What you'll do:
● Develop new user-facing features using React.js
● Build reusable components and front-end libraries for future use
● Translate designs and wireframes into high-quality code
● Optimize components for maximum performance across a vast array of web-capable devices and browsers

What you'll need:
● Bachelor's degree with minimum 3 years of work experience as a React Js
● Strong proficiency in JavaScript or Typescript, including DOM manipulation and the JavaScript object model
● Experience with data structure libraries (e.g., Immutable.js)
● Knowledge of object-oriented programming
● Experience with popular React.js workflows (such as Flux or Redux)
● Integration of multiple data sources and databases into one system
● Familiarity with newer specifications of EcmaScript
● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
● Ability to understand business requirements and translate them into technical requirements

Who Should Consider Joining:
● If you like challenges and think from a first principle basis,
● If you are driven to take ownership and are adept at rolling with the punches,
● If you have the aspiration to grow fast in the dynamic environment of a start-up,
● If you are a collaborative team member, who believes in collective success,
● If you are someone who makes objective, fact-based decisions

Who should not consider joining:
● If the role description does not excite you, then you should not join us
● We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us
● If you are not a self-starter who is willing to learn & experiment more, then you should not join us.

What We Offer:
● Limitless growth and learning opportunities
● Exposure to cutting edge technology solutions and upcoming stacks in the market
● In house technical training on GIT, Automated Testing, Code Coverage, Language Training and much more
● A collaborative and positive culture — Your team will be as smart and driven as you.
● Guidance and mentorship from industry experts and renowned IIT Alumnus
● An opportunity to make an impact — Your work will contribute directly to our strategy and growth