Software Test Engineer

At Incruiter, we are building a next-generation SaaS platform that transforms how companies hire talent. As a QA Engineer – Manual Testing, you will take ownership of ensuring the reliability, functionality, and user experience of our product. This is an opportunity to be a quality champion and set up scalable QA practices in a fast- paced startup environment.

EXCITED ABOUT YOUR TASKS?

● Lead the manual testing efforts for Incruiter’s SaaS applications (web)

● Design, document, and execute comprehensive test plans, cases, and scenarios.

● Perform functional, regression, integration, system, and UAT testing to ensure high-quality releases.

● Use Postman to validate and test APIs. Identify, log, and track bugs to closure using tools like Jira, TestRail, and Bugzilla.

● Collaborate with Product Managers, Developers, and Business Teams to ensure clear understanding of requirements.

● Prepare and maintain QA documentation (test reports, defect analysis, test strategies).

● Mentor and guide junior QA members, ensuring adherence to best practices.

● Own the QA sign-off process before each release.

WHAT WILL YOU NEED TO SUCCEED?

● 2+ years of strong hands-on experience in manual testing (SaaS/product- based environment preferred).

● Proven expertise in testing web applications, APIs, and mobile applications.

● Strong knowledge of SDLC, STLC, and defect lifecycle.

● Proficiency in using Postman for API testing.

● Good to have Hands-on experience with Jira, TestRail, and Bugzilla.

● Strong attention to detail, analytical skills, and problem-solving ability.

● Excellent communication skills to work effectively across teams.

About Phi Commerce

Founded in 2015, Phi Commerce has created PayPhi, a ground-breaking omni-channel payment processing platform which processes digital payments at doorstep, online & in-store across variety of form factors such as cards, net-banking, UPI, Aadhaar, BharatQR, wallets, NEFT, RTGS, and NACH. The company was established with the objective to digitize white spaces in payments & go beyond routine payment processing.

Phi Commerce's PayPhi Digital Enablement suite has been developed with the mission of empowering very large untapped blue-ocean sectors dominated by offline payment modes such as cash & cheque to accept digital payments.

Core team comprises of industry veterans with complementary skill sets and nearly 100 years of global experience with noteworthy players such as Mastercard, Euronet, ICICI Bank, Opus Software and Electra Card Services.

Awards & Recognitions:

The company innovative work has been recognized at prestigious forums in short span of its existence:

• Certification of Recognition as StartUp by Department of Industrial Policy and Promotion.
• Winner of the "Best Payment Gateway" of the year award at Payments & Cards Awards 2018
• Winner at Payments & Cards Awards 2017 in 3 categories - Best Startup Of The Year, Best Online Payment Solution Of The Year- Consumer And Best Online Payment Solution Of The Year-Merchant,
• Winner of NPCI IDEATHON on Blockchain in Payments
• Shortlisted by Govt. of Maharashtra as top 100 start-ups pan-India across 8 sectors

About the role:

We are seeking an experienced and dynamic QA Manager to lead our quality assurance team in delivering high-quality software products for our organization. The ideal candidate will have a strong background in manual and automation testing, with hands-on experience in SQL, UNIX commands, STLC/SDLC, and managing QA for critical financial systems. You will be responsible for test strategy creation, resource planning, stakeholder communication, and ensuring process adherence to deliver robust and secure systems.

Key Responsibilities:

Team & Test Management

• Lead and manage a team of manual and automation testers, providing guidance, mentorship, and performance feedback.
• Define and execute test strategies and plans for each product release in alignment with business goals and timelines.
• Oversee test case design, execution, and test data management to ensure full coverage across all functionalities.
• Plan and manage QA deliverables in coordination with release and sprint planning.

Process & Quality Oversight

• Ensure compliance with STLC, SDLC, and Defect Management processes.
• Maintain and manage QA environments, ensuring they are up-t-date and aligned with production-like conditions.
• Implement best practices and continuously improve QA processes for efficiency and quality

Stakeholder & Communication Management

• Serve as a primary point of contact for all QA-related updates across internal teams and external partners.
• Provide regular DSR (Daily Status Reports) and WSR (Weekly Status Reports) to stakeholders.
• Communicate effectively with both technical and non-technical stakeholders regarding quality issues, risks, and expectations.

Technical Responsibilities

• Work with SQL for data validation and backend testing.
• Use UNIX commands for system checks, log analysis, and troubleshooting.
• Collaborate closely with developers, product managers, and release engineers to ensure high-quality deliverables.

Required Skills & Experience:

Technical Skills:

• Strong hands-on experience with SQL and UNIX/Linux commands.
• Proficient in manual test case creation and automation testing processes.
• Good understanding of QA tools like JIRA, TestRail, Confluence, and defect tracking systems.
• Knowledge of test automation frameworks and scripting languages (optional but a plus).

Domain Expertise:

• Solid understanding of payment systems, including ATM, E-commerce transactions, settlement, and reconciliation workflows.
• Experience in testing APIs, transaction flows, chargebacks, refunds, and financial reporting systems.

Leadership & Soft Skills:

• Proven experience in leading QA teams and managing test resources effectively.
• Strong analytical and problem-solving skills to identify root causes of defects and quality issues.
• Excellent communication and interpersonal skills for effective collaboration across teams and stakeholders.

Qualifications:

• 10+ years of total QA experience with at least 2 years in a QA leadership/ managerial role.
• Experience in fintech, banking, or payment processing environments is strongly preferred

Position: TEST LEAD

Job Description:

• 7+ years of experience in testing manual / automation.
• Experience in testing migration projects is Must.
• Ability to understand content migration testing requirements
• Ability to understand and define testing scope, risks, constraints, dependencies, and assumptions
• Engage with key users and stakeholders in defining testing requirements, approach, plan & validation
• Identify, document and validate source and target data requirements
• Work with key users and stakeholders to identify and resolve data issues
• Good written and verbal communication skills, with the ability to communicate technical terminology to people with limited or no technical understanding
• Ability to work in tight deadlines
• Status reporting to senior management and stake holders

Skills and Experience

• Designing test plans, scenarios, scripts, and procedures. Executing tests on source code.
• Analyzing test results and reporting to the development team.
• Working with the development team to correct bugs and errors
• Preferred: Insurance or BFSI domain experience
• Testing experience of Insurance products like PAS / Policy Admin System, Billing, Claims
• AINS Certification a plus
• 5-8 Years of Experience required.