Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
What sets us apart from the rest?
With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.
With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space.
We are pleased to have an Employee rating of 4.6 on https://www.glassdoor.co.in/Reviews/Whatfix-Reviews-E1016569.htm" target="_blank">Glassdoor and our Customer obsession can be seen in our reviews on platforms like https://www.g2.com/products/whatfix/reviews" target="_blank">G2 Crowd & https://www.gartner.com/reviews/market/customer-communications-management-software/vendor/whatfix/product/whatfix" target="_blank">Gartner Peer Insights.
The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - http://www.sequoiacap.com/" target="_blank">Sequoia Capital || http://www.stellarisvp.com/whatfix-what-we-learnt-from-series-a-to-series-b-in-a-saas-business/" target="_blank">Stellaris || https://blogs.cisco.com/innovation/tomorrows-customer-experience-why-cisco-invested-in-whatfix" target="_blank">Cisco || https://eightroads.com/en/news/our-investment-in-whatfix" target="_blank">Eight Roads || http://www.helionvc.com/blog/we-are-pleased-collaborate-whatfix.html" target="_blank">Helion Ventures
“Hustle Mode ON” is something we live by.
Our Team:
The Engineering team at Whatfix provides end-to-end engineering throughput that forms part of core platforms and services that drive Whatfix's business.
Our team is responsible for creating the Customer Platform and everything around it - be it Analytics, Infrastructure, or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.
Our product is built around a core of JAVA with enterprise businesses using the Whatfix system. On a monthly basis, millions of interactive guides are processed. Building, testing, and deploying to any of our environments are as simple as pushing a commit to a git branch. We like to keep our technology up-to-date. All of the technology is built and maintained by this small development team, so from day 1, the software you write will be used by people from all over the world.
RESPONSIBILITIES:
- Design and develop highly scalable, reliable, and fault-tolerant systems for one of the world’s fastest-growing startups
- Work with business to define requirements
- Perform technical design and hands-on coding for development and enhancement efforts
- Develop new user-facing features
- Building reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize applications for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end services
- Promote best practices in design and coding
- Conduct design and code reviews
- Understand the customer needs & implement
- Articulate complex problems communicating viable architecture and design approaches in a clear and concise manner
- Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes
- Occasionally participate in customer demos & provide inputs wherever required
- Keep optimizing & automating mundane tasks
You'll be a core member of the team.
Individual growth is important to us. We schedule time every week to explore an interest or learn something new. Team members have also used it to do everything from learning new algorithms to playing with the new framework, to exploring what the new analytics layer could be used for. We also take some time each day to discuss what we're working on, and even pair programs to teach each other about parts of the codebase. There's no risk of stagnation in this job, you would still be hands-on after a few years.
REQUIREMENTS:
We are looking for a Front-End Engineer to help us scale and go deep on our technical capabilities.
- 4 -12 years of professional front-end development experience
- Hands-on experience with Front end technologies - JavaScript, Typescript, HTML, CSS
- Experience with React Ecosystem (React Router, Styled-components, Server-side rendering, Context API, React Hooks) is strongly preferred
- Experience with state management libraries such as Redux is a huge plus.
- Proficient understanding of cross-browser compatibility issues and ways to work around such issues
- Experience in backend programming languages such as Java is strongly preferred
- Experience in building Web applications using frameworks like Spring, Microservice architecture
- Work experience, preferably from internet companies, products, or startups
- Expertise in design principles and their application
- Strong verbal and written communication skills
- Fast Learner & a Team Player
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Whatfix
About
The WhatFix Difference
125% ⬆️Higher employee productivity
45% 👇🏼Lesser support tickets
84% 📉Reduction of training content creation costs
65% 🚣🏼Fatser launches for enterprise applications
300% 🚴🏼♀️Faster time-to-proficiency for new employees
30% 🏃🏼Faster time to knowledge discovery
Whatfix: Scalable Success With Software
Whatfix removes the barriers between your users and true productivity across all software. Our Digital Adoption Platform (DAP) analyzes and automates processes, providing step-by-step guidance within each application.
Whatfix focuses on accelerating user adoption by enhancing self-service capability of web products, thereby helping companies to onboard customers, reduce support queries and improve user engagement. It is a cloud platform using which product teams can self-curate interactive guides & integrate across all user touch points.
Whatfix is based on patent-pending technology and being used by large as well as small enterprises for improving training effectiveness, enhancing customer support, and to improve user on-boarding.
Interesting? Know more about us: https://whatfix.com/about-us/
Connect with the team
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✅ Key Skills:
- Proficiency in React.js, JavaScript (ES6+), HTML5, CSS3
- Experience with Redux / Context API
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- Bonus: TypeScript, Next.js, Testing (Jest/Enzyme), UI frameworks (Material-UI/Tailwind)
What does the role look like?
Software Development Engineers FE will be responsible to participate in all stages of the software product development life cycle. This will include analyzing system and user requirements, designing software flowcharts, creating user interfacing applications (Web Or Mobile) , troubleshooting bugs, and running tests to improve system functionality.
An ideal candidate would be someone who has proficiency in Flutter and JavaScript frameworks, good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.
What will you be doing?
● Write simple, efficient, and maintainable code.
● Design, develop, scale and maintain User Application written in JS or Dart.
● Manage individual priorities, deadlines, and deliverables.
● Validating the functionality and security of the application.
● Function well in a fast-paced, rapidly changing environment
● Ensuring best coding standards and practices to improve and maintain quality.
● Meeting with the engineering and product team to discuss project definitions and goals.
What will you need ?
● Bachelor/Master degree in CS or related field from a reputed college
● Sound knowledge of JavaScript or Flutter technologies.
● Solid grip on the programming basics like DS and algorithms, OOPS.
● Understanding & experience with restful APIs and microservice architecture
● Prior experience in start-ups or health-tech will be a plus
Experience:
-
Very strong hands on experience of web and mobile technologies: - HTML JavaScript, HTML5/CSS3,OOJS.
-
5 + years of UI Development Experience using JavaScript Frameworks
-
3+ years of Angular Development Experience
-
Strong in OOJS(Mandatory)
-
Has implemented coding patterns and built UI framework
-
Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
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Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
-
Creating custom, general use modules and components which extend the elements and modules of core AngularJS
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Creating configuration, build, and test scripts for Continuous Integration environments
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Cooperating with the back-end developer in the process of building the RESTful API
for multiple enterprise application projects to solve complex business problems.
You will help develop new features or improvements in the existing workflow.
You will be responsible for writing modular, scalable, optimized and reusable code.
Ensuring technical feasibility and product requirement.
Analyze specifications and business needs to determine appropriate technologies and
configurations to meet those business requirements
Desired Skills:
Must have experience in React.js with proficiency in HTML5, CSS3, JavaScript
Have good knowledge of OOPs concept.
Extensive knowledge of web technologies and building large-scale web applications
Expertise with cross-browser platforms and design constraints on the web
Experience building responsive user interfaces that work seamlessly across mobile, tablet
and desktop web platform
Translate storyboards and use cases into functional applications
Must have experiences in any state management tools like Redux, Flux and Mobx
Sound knowledge of Front-end testing tools like Jest and Enzyme
Should have good knowledge of build tools like web pack
Should have exposure to different UI libraries like MaterialUI, ant
- Designing, developing, and testing UI for mobile and web applications
- Build reusable code and libraries for future use
- Accurately translate user and business needs into functional frontend code.
- Developing new user-facing features using React and redux
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code with proper standards.
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
- Work with outside data sources and APIs.
- Added Advantage: Knowledge and experience in Cloud Computing
We are looking for talented front-end developers who can help us in enabling our customers deliver excellent experiences to end users. As a customer experience management firm , we are constantly enhancing user experiences in several of our customers' online platforms. The role of the front-end development team is crucial in realizing our design solutions without any loss in translation. We are looking for front-end leads who can build and deliver the best in class digital experiences through the right use of frameworks , technologies and code.
Responsibilities
Design and Develop web / mobile applications using front-end technologies such as React,
Angular, CSS , JS , HTML and many more.
Implement applications that have high standards of quality and the best of the performance.
Translate UX / UI designs from our design teams into high quality code without any loss in
translation.
Design and implement optimised components, modules and applications using best practises of front-end development and clean coding standards
Establish continuous quality reviews and best practises to maintain higher levels of coding
standards
Guide the team in building solutions with high standards of quality and performance through technical design reviews
Design API definitions optimised for front-end and work closely with backend team for
integration.
Deliver code with maximum coverage using unit-testing frameworks and testing practises such as TDD .
Optimise code continuously to improve quality , maintainability and performance
Work closely with solutions and architecture teams in solution design and contribute in exploring new frameworks, tools and products
Qualification and Experience
5 to 8 years of experience in front-end development of web / mobile applications with at least 2 yrs as a lead. Experience in backend technology stacks will be an advantage
Requirements
Strong proficiency in JavaScript .Strong skills in HTML , CSS , SCSS and any CSS Frameworks .
Thorough understanding of any front-end frameworks like React , Angular or any other along with its core principles
Experience with data structure libraries , state managements, functional / reactive programming .
Experience with newer specifications of ES6. Experience with RESTful APIs integration
Knowledge of modern authorisation mechanisms, such as JSON Web Token. Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc. A knack for benchmarking and optimisation
About Moonraft
We are here to advance the human experience through design-driven innovation. Design, to us, is all about creating new meanings, while art is about self-expression and emotive appeal. Bringing these two creative disciplines together and operating at their intersection with business and technology, we drive business innovations with differentiating customer experience. We place the human at the centre, bringing quantitative and qualitative techniques together to develop consumer insights. Our techno-creative team, bridging consumer insights, business understanding, and advanced technology skills, then builds humanistic technology solutions.
We believe experimentation is at the core of every innovation. Radical innovation, in our view, is just an event recognised in hindsight when a number of trial-and-error attempts spark off a breakthrough. Our approach embraces rapid prototyping and empirical evidence in everything we do. As the name says, we are Moonraft Innovation Labs, driving innovation through experimentation.
"Rafters", who inhabit Moonraft, recognize ideas as the boss. They live by imagination, simplicity, and speed. Our egalitarian culture and environment are designed for rafters to thrive and deliver elegant solutions for complex problems.








