
About UserIQ:
UserIQ offers a Customer Success Platform that empowers software companies to deliver a better experience to their customers whether that consists of high-touch engagement or tech touch interactions within the application. As a result, customers can effectively scale onboarding, increase feature usage, accelerate time-to-value, reduce churn and ultimately drive more revenue throughout the customer journey.
The best companies are built one customer at a time and those customers grow by making each user interaction meaningful. UserIQ takes this approach very seriously and works with Customer Success leaders who are also passionate about maximizing success at every user moment.
Requirements:
- 3-5 years experience in automation testing as SDET or similar role.
- Strong in UI, API automation using Cypress(preferred).
- Strong knowledge in any programming languages - JavaScript(preferred), Python, Java.
- Strong in automation framework development(must)
- Experience with Continuous Integration (CI) tools such as Github Actions, Jenkins.
- Experience with distributed source control systems such as Git.
- Strong in Database concepts, noSQL and writing SQL queries
- Strong in API testing using Postman
- Familiarity in performance testing using Jmeter or similar tools a plus.
- Strong analytical and debugging skills with attention to details.
- Experience in early stage tech startups is an added plus.
What's it like to work here?
As a SDET at UserIQ, you'll test and automate user scenarios of the UserIQ products & will get opportunities to work on:
- Automation: Cypress,Javascript
- CI/CD: Github, Github actions, Terraform
- Tools: Postman, TestRail, Postico, VScode, Android Studio, Xcode
Who should apply for this post?
- You are passionate about testing and finding edge cases.
- You are hands on coder with strong problem-solving abilities, logical
- thinking, and a logical inclination. You are enthusiastic about programming and
- delivering well-designed, scalable code.
- You have good understanding on programming concepts such as OOPs, Design Patterns,
- algorithms, data structures, networking, and so on, and are not rigid with respect
- to choice of technology and are open to adopting the right technology for the task at hand.
- flexible to work in US shift

About UserIQ Inc
About
UserIQ is fast-becoming the Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel. Customers can effectively scale onboarding, increase feature usage, accelerate time-to-value, and ultimately drive more revenue throughout the customer journey.
Too many software teams don’t know their users. Our founders aimed to fix that with UserIQ. Since spinning out of Georgia Tech’s Advanced Technology Development Center program, we’ve assembled an accomplished team and designed award-winning, elegant solutions that solve real problems.
We’re deeply curious about why users do the things they do. We also believe data should lead to action.
We love code. Infact everybody at UserIQ gets to write code. After all, handcrafted code + crazy ideas = awesome product. So you are in good company to learn & grow.
We’re well-funded. We’re making serious waves in the customer success space. And we need talent like you, come join one of the fastest growing startups. Our culture is passionate, dynamic, and fun.
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Key Responsibilities:
- Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
- Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
- Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
- Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
- Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
- Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
- Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
- Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.
Qualifications:
- Education: MBA or equivalent from a prestigious institute such as IIM preferred.
- Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
- Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
- Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
- Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.
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Role & Responsibilities
This role will be leading analytics at WarehouseNow. You will be expected to drive data driven decision making with senior management and own product metrics
- Develop an In-depth understanding of user journeys on WarehouseNow Platforms and generate data driven insights & recommendations to help product business in meticulous decision making.
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- 3+ years of experience in core business analytics/product analytics.
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- Background in Engineering /Statistics/Operational Research
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Summary:
Smart Joules is looking for a Chief Technology Officer (CTO) to drive the evolution of our technology platform (DeJoule) to make continuous energy optimization simple and profitable at scale. DeJoule is designed on the latest IOT and web technologies to continuously identify and correct for hidden inefficiencies in dynamic energy systems such as air conditioning and compressed air. It 1) collects data in real time from buildings and factories, 2) analyses real time and historical data using heuristic and machine learning algorithms to find hidden energy inefficiencies and optimum set points, and 3) continuously adjusts (controls) set points of various equipment installed in buildings and factories to minimize energy use. We are looking to build new capabilities in data-driven intelligence, user delight, universal compatibility and continuous optimization through full automation.
You will engage deeply with Smart Joules’ leadership and management team and customers to connect our software and its capabilities to our mission. The technology we build together will save 30% or more of the energy consumed in India’s most prominent buildings and factories that stand today and are yet to be built, and will displace the largest multi-nationals as the highest selling automation product in the Indian and other developing markets.
If you are passionate about stopping climate change, a believer in collaborative and multi-disciplinary innovation, capable of building and leading young and passionate technology teams, an expert in IoT and ready to commit yourself wholeheartedly to build the company that will manage the largest number of Joules in India by 2025, we’d like to meet you.
Overall Responsibilities:
- Build DeJoule into a product that can outcompete any other globally on automatic and continuous performance optimization at scale, user engagement and cost.
- Recruit, motivate, train and lead India’s #1 energy tech team.
- Strengthen the company culture around innovation and excellence so that DeJoule consistently remains ahead of the pack.
- Develop the company’s image as a global leader in the digital energy transition.
The Right Candidate:
- Is ready and hungry to work on the defining project of their professional career.
- Is able to cite specific experiences from their personal life and professional career where they have demonstrate that they have the ability to make tough decisions, to fight and win.
- Has 7+ years of experience building IOT & cloud technology platforms with mastery in System Design and Architecture, Database Administration, Data Structuring and Algorithms, Javascript frameworks (Angular.js, Node.js), AWS managed services (SNS,SQS, IoT core, Dynamo DB, Lambdas, Kinesis and others), Python and related technologies.
- Is humble and collaborative, with a deep-seated ambition to have a significant impact at a global scale.
- Has worked in a start-up or in start-up-like conditions with volatility, uncertainty, complexity and ambiguity.
About Smart Joules:
Smart Joules is India’s leading energy efficiency company on a mission to stop climate change by making continuous energy optimization simple and profitable at scalable for buildings and factories. We have pioneered the servitization model in the energy efficiency space in India and established leadership position in the healthcare industry with long-term projects in almost all states. Our clients are saving up to 70% in energy costs and have modernized their facilities with industry-leading technologies without making any up-front investments.
Led by an MIT/Berkeley Alumnus, an award-winning engineer from the Indian Navy, and a financial wizard, our team of 100+ professionals has a comprehensive set of capabilities spanning project development, design, financing, execution, cutting-edge IOT technologies, analytics and operations. We have won national and international awards, including recognition as a “Champion of Change” by the Prime Minister’s Office.
Our financial supporters include Asian Development Bank, Sangam Ventures, Max Ventures & Industries, Raintree Family Office, Echoing Green, Harvard University, TATA Trusts, David & Lucile Packard Foundation, TATA Cleantech Capital, Yes Bank, World Bank, SIDBI and some of India’s most prominent business families.
We like to work hard and play hard. Inspired by MIT’s motto “Mens et Manus”, we believe in using our minds and hands to develop and utilize technology for practical application. If you are curious to learn more about us, visit our LinkedIn page and the links we have posted.

Responsibilities
- Designing and implementing new features and functionality
- Establishing and guiding the website’s architecture
- Ensuring high-performance and availability, and managing all technical aspects of the CMS
- Helping formulate an effective, responsive design and turning it into a working theme and plugin.
Skills and Qualifications
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
- Experience building user interfaces for websites and/or web applications
- Experience designing and developing responsive design websites
- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
- Ability to convert comprehensive layout and wireframes into working HTML pages
- Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
- Strong understanding of PHP back-end development

