
About UserIQ:
UserIQ offers a Customer Success Platform that empowers software companies to deliver a better experience to their customers whether that consists of high-touch engagement or tech touch interactions within the application. As a result, customers can effectively scale onboarding, increase feature usage, accelerate time-to-value, reduce churn and ultimately drive more revenue throughout the customer journey.
The best companies are built one customer at a time and those customers grow by making each user interaction meaningful. UserIQ takes this approach very seriously and works with Customer Success leaders who are also passionate about maximizing success at every user moment.
Requirements:
- 3-5 years experience in automation testing as SDET or similar role.
- Strong in UI, API automation using Cypress(preferred).
- Strong knowledge in any programming languages - JavaScript(preferred), Python, Java.
- Strong in automation framework development(must)
- Experience with Continuous Integration (CI) tools such as Github Actions, Jenkins.
- Experience with distributed source control systems such as Git.
- Strong in Database concepts, noSQL and writing SQL queries
- Strong in API testing using Postman
- Familiarity in performance testing using Jmeter or similar tools a plus.
- Strong analytical and debugging skills with attention to details.
- Experience in early stage tech startups is an added plus.
What's it like to work here?
As a SDET at UserIQ, you'll test and automate user scenarios of the UserIQ products & will get opportunities to work on:
- Automation: Cypress,Javascript
- CI/CD: Github, Github actions, Terraform
- Tools: Postman, TestRail, Postico, VScode, Android Studio, Xcode
Who should apply for this post?
- You are passionate about testing and finding edge cases.
- You are hands on coder with strong problem-solving abilities, logical
- thinking, and a logical inclination. You are enthusiastic about programming and
- delivering well-designed, scalable code.
- You have good understanding on programming concepts such as OOPs, Design Patterns,
- algorithms, data structures, networking, and so on, and are not rigid with respect
- to choice of technology and are open to adopting the right technology for the task at hand.
- flexible to work in US shift

About UserIQ Inc
About
UserIQ is fast-becoming the Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel. Customers can effectively scale onboarding, increase feature usage, accelerate time-to-value, and ultimately drive more revenue throughout the customer journey.
Too many software teams don’t know their users. Our founders aimed to fix that with UserIQ. Since spinning out of Georgia Tech’s Advanced Technology Development Center program, we’ve assembled an accomplished team and designed award-winning, elegant solutions that solve real problems.
We’re deeply curious about why users do the things they do. We also believe data should lead to action.
We love code. Infact everybody at UserIQ gets to write code. After all, handcrafted code + crazy ideas = awesome product. So you are in good company to learn & grow.
We’re well-funded. We’re making serious waves in the customer success space. And we need talent like you, come join one of the fastest growing startups. Our culture is passionate, dynamic, and fun.
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Location: - Hyderabad / Mumbai/ Delhi
Job Description
- Identify and establish new channel partners for tie-ups, schedule meetings with potential partners, and onboard them. Managing and nurturing the relationships with KC’s existing channel partners to ensure business volume growth.
- Drive cross-selling of products like forex, accommodation, insurance etc.
- Training the counsellors or the staff of the channel partners regarding product knowledge & development.
- Build capability & awareness programs for channel partners to ensure Education Loan (ELAN) products & offering have a high recall.
- Regularly visit channel partners to ensure sufficient lead generation and address any concerns or issues.
- Take accountability for channel partners management, ensuring timely resolution of complaints with no escalations.
- Collaborate with internal team to streamline processes and ensure smooth loan sanctioning & disbursal. Keep abreast of industry best practices and continuously upgrade knowledge and skills related to education loan products, lending practices, and regulatory requirements.
- Liaison with Banks for Students Education Loan cases.
Deliverables: –
- Meet assigned targets of sanctions & disbursements, for profitable sales volume and strategic objectives in assigned zone.
- Increase the no. of active channel partners working for Education Loan (ELAN).
- Relationship Management with Banks / Financial Institutions / students.
- Conduct monthly reviews for the partners to identify strengths and weaknesses and to evaluate operational effectiveness.
- To ensure regular product & leads update to channel partners.
- To ensure the disbursements achievement in the assigned zone on monthly basis.
- Participation in channel and other events to create visibility and generate business.
Job requirements
- Graduation /MBA. – Preferably above 60% in 10th, 12th & Bachelors. Should not be a graduate in Arts. Should not have any gaps in education and experience.
- Candidate with at least 4-6 years of Sales /Channel handling experience from NBFC or Banking.
- Work Location –Hyderabad/Mumbai/Delhi, must have been born and brought up in respective regions.
- Must know regional language.
- Candidate’s Age ideally to be between 27-32 years.
Position Description
Title: Senior Service Engineer – North Region, India.
Reports to: P. Balasubramanian- National Manager – Services & Parts - India & South Asia
This role (Sr. Service Engineer) provides after sales support to north and east region customers located in Delhi/Punjab/Rajasthan/West Bengal and other north east cities.
In addition to annual initiatives, the key accountabilities of this position are:
-
MAIN JOB ACCOUNTABILITY
-
Commissioning of Pumps and Controls in western region
-
To work closely with Regional sales team and provide efficient after sales support
-
2ND MAIN JOB ACCOUNTABILITY
-
Provide timely warranty service support to all customers in the region
-
Co ordinate with factory Quality team and give feed back about field failures
-
3RD MAIN JOB ACCOUNTABILITY
-
To achieve Service delivery targets given for the financial year.
-
Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.
-
4TH MAIN ACCOUNTABILITY
-
Participate in all the training programs conducted in factory and through online portal
-
Train all regional rep engineers for all products and latest upgrades periodically
-
5TH MAIN ACCOUNTABILITY
-
Co ordinate with all regional OEM’s engineers like Danfoss/HM/Tornatech/Clarke/Carel/Honeywell etc. to get timely service support
-
Provide feedback on field failures to all OEM team members for corrective action.
Role Requirements
-
University Degree or Diploma in Mechanical/Electrical & Electronics Engineering
-
5– 7 years of Field service hands on experience working in HVAC/Pump/Building Automation industries
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Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications
-
Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.
-
Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)
-
Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations.
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Strong, team-oriented leadership skills with presence and a bias for action.
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Self-directed with ability to work autonomously and collaboratively and a focus on results.
-
Ability to communicate in an open and authentic manner in all situations
Technical/Core skills
- Minimum 3 yrs of exp in Informatica Big data Developer(BDM) in Hadoop environment.
- Have knowledge of informatica Power exchange (PWX).
- Minimum 3 yrs of exp in big data querying tool like Hive and Impala.
- Ability to designing/development of complex mappings using informatica Big data Developer.
- Create and manage Informatica power exchange and CDC real time implementation
- Strong Unix knowledge skills for writing shell scripts and troubleshoot of existing scripts.
- Good knowledge of big data platforms and its framework.
- Good to have an experience in cloudera data platform (CDP)
- Experience with building stream processing systems using Kafka and spark
- Excellent SQL knowledge
Soft skills :
- Ability to work independently
- Strong analytical and problem solving skills
- Attitude of learning new technology
- Regular interaction with vendors, partners and stakeholders
Job description
The role requires you to design development pipelines from the ground up, Creation of Docker Files, design and operate highly available systems in AWS Cloud environments. Also involves Configuration Management, Web Services Architectures, DevOps Implementation, Database management, Backups, and Monitoring.
Key responsibility area
- Ensure reliable operation of CI/CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creation of Bash/Python scripts for automation
- Performing root cause analysis for production errors.
Requirement
- 2 years experience as Team Lead.
- Good Command on kubernetes.
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins.
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
Must Have:
Linux, CI/CD(Jenkin), AWS, Scripting(Bash,shell Python, Go), Ngnix, Docker.
Good to have
Configuration Management(Ansible or similar tool), Logging tool( ELK or similar), Monitoring tool(Ngios or similar), IaC(Terraform, cloudformation).

Duties and Responsibilities
-Use a variety of programming languages in order to create user-friendly web pages
-Maintain and improve company website
-Work in multidisciplinary team with other professionals such as back-end developers and web designers
-Build high-quality mockups and design different prototypes
-Provide high-quality graphics and visual elements
-Optimize our web applications for maximum speed
-Design mobile-based features
-Always stay consistent with our brand guidelines
-Get feedback from users and customers
-Make suggestions for better solutions to problems
-Keep abreast of latest and emerging technologies
-Attend training and educations
Requirements & Qualifications:
-4-5 years of experience as a Front-end Developer
-Excellent knowledge of browser troubleshooting and debugging practices and techniques
-Knowledge of some SEO principles
-3 years of experience with markup languages
-3 years of experience with JavaScript, CSS and jQuery
-Knowledge of graphics software such as Adobe Suite, Photoshop etc.
-Sense of ownership and pride in your performance and its impact on company’s success
-Critical thinker and problem-solving skills
-Team player
-Good time-management skills
-Great interpersonal and communication skills
-B E in Computer Science or similar relevant field
-Tech Stack Javascript, HTML, CSS, Rest API, Javascript, Ajax, Angular JS, and React JS

Own Android SDKs, working hand-in-hand with the founding team
Design and build delightful user interfaces for native apps on Android
You will be (co-) responsible for our software development kit (SDK) for Android
Building mobile apps in both Swift and Kotlin.
You work independently on your own code, but you also spend time collaborating with others.
You are involved in all stages of app development and contribute to the roadmap.
You get the freedom to experiment with new Android technology.
Ownership — advocate for projects and solutions that need to be launched ground up.
Experience
Min 2 to 4 years in developing Android applications in Java / Kotlin / C++ /Gradle/Groovy.
Worked on SDKs/Frameworks.
Strong understanding of software design patterns as well as Android specifics.
Experience with authenticated sessions using authentication tokens and have at-least
fundamental knowledge of app security.
Good to have:-
Experience with Cross-platform frameworks is a plus (React Native, Flutter, Cordova,
Xamarin).
Have implemented security standards and guides.
Experience building applications at scale.
Experience with third-party libraries and APIs like Mobile Vision, MLKit and/or
Camera API.
Good understanding of garbage collection, design patterns and continuously
discover, evaluate,and implement new technologies to maximize development efficiency.
Unit-test code for robustness, including edge cases, usability, and general
reliability
Roles & Responsibilities:
- Develop test plans, test environment and test scenarios for new product features
- Improve test efficiency by adapting an automated approach
Requirements:
- Should have 1-3 years of IT experience in software testing/automation
- Should have a bachelor’s/master’s degree in engineering/technology from a reputed college/university
- Strong communication skills, both verbal and written
- Should be a good team player who enjoys collaborating with others
Technical Skills:
- Proficiency in a scripting language, such as Python, Shell Scripting
- Experience in JavaScript test automation frameworks – Protractor/Selenium/TestNG (Primary)
- Experience in developing Continuous Integration pipelines using Jenkins and GitHUB Actions
- Experience with Source control such as GitHUB
- Experience in working with Postgres, Oracle , SQL DB
- Experience in Docker and any other containerization platform.
Desirable Skills:
- Familiarity with the following is a bonus:
- NodeJS and npm
- Jmeter and Groovy Scripting
- Experience in working with SCXML and VXML
- Experience in Contact center industry is added advantage
JD: Sales Director
Future Analytica is looking for a driven, results-oriented Sales director with experience in the SAAS business. This sales director is expected to lead a team of sales executives covering English speaking markets and manage the revenue and market penetration goals. The Sales Director will be responsible to hire, develop, and lead a team of high-performance individual contributors to scale our presence globally.
Duties And Responsibilities
- Develop, analyzes and implements sales strategy across key accounts to attain company strategic objectives
- Own and hit annual sales targets within enterprises accounts
- Partner with customers to understand their business needs and objectives
- Build and maintain strong, long-lasting customer relationships
- Effectively communicate the value proposition through proposals and presentations
- Support marketing by attending trade shows, conferences and other marketing events
- Oversees a team of individual contributors to meet or exceed customer acquisition and retention goals.
- Owns strategic plan, quarterly revenue forecast, territory design, and resource planning for sales of products in all stages of the lifecycle
- Develops team talent and pipeline includes attracting, identifying, developing, rewarding, managing, and coaching includes methodologies, consultative techniques, negotiation, and ABM strategy & tactics.
- Identifies solutions for process and product improvement to increase revenue, profitability, and customer experience.
Ideal Qualifications
- MBA degree and 10+ years with direct Mid-Market or Enterprise Software selling and management experience.
- 5+ years managing individual contributors selling B2B SaaS software
- Experience selling analytics, data, databases, predictive modelling, or business intelligence software in the US and UK.
- Experience selling in core AI industries including Financial Services, Healthcare, Retail, Insurance, and Manufacturing.
- Strong analytical, creative, and critical thinking skills to deliver solutions for both internal operations and customers.
- Proven results with both early-stage and market-proven software products
- Experience negotiating large contracts, including working with internal partners (legal, product, management) and external partners (channel, technology, etc.)
- Excellent verbal and written communication and presentation skills.
- Genuine flexibility and temperament to succeed in a high-energy, fast-growing startup.
About The Company
AI is the next big revolution for the World. Our technology enables AI for the future. Future analytica is an AI-SAAS platform that enables 10x acceleration and democratization to the entire data science journey. The company is well funded and has a team with decades of operational experience and best practice that can be shared with our clients. We are looking for top talent to help us continue our growth — and grow with us!
Frequently Asked Questions:
Why work for us?
It would be a Challenging, grounds up a promising circumstance for you. You get an opportunity to chip away at AI/Data analytics alongside stunning specialists with strongly backed up funding.
Since the organization is as yet in the beginning phases, you will see the total lifecycle of the start-up from getting the underlying clients to raising funding rounds. If you stick it out, you will experience extraordinary career growth.
What is the leadership team at FutureAnalytica and who are backing you?
Started by two young entrepreneurs, AI enthusiasts and have a solid experience in data science and analytics.
Dhiraj.K- Founder & CEO
Mridu Andotra-Co-Founder
Are you okay with remote employment?
Yes, but only in the India or U.S due to time zone convenience. Sometime in 2022, we may get back to offices and prefer working together.
Have you raised any money?
Yes, we raised seed funding by foreign investors
What is work/life balance like at your company?
As an early-stage startup, we wouldn’t want to hide this reality to prospective candidates: raw hours make a big difference in the impact we can make right now. This won’t always be the case, but it is at present.
So, often we find ourselves working later in the evening, on rare occasions a weekend, but it’s mostly driven by personal ambition. We don’t have any expectations of anyone to do so.
However, we love our employees to work flexible with an open-door policy where any employee can reach founders directly.
Our cultural values are...
Customer First: You put the best interest of customers first. It means doing the right thing for the customer even when none (the customer, your manager) is watching.
Innovation: Be an out of the box thinker
Love of Learning: Be curious to learn and implement
Impact: You accomplish an amazing amount of work
Ownership Taker: You take ownership of your goals and don’t blame others for lack of success and be a problem solver.
Authentic and Honest: You are quick to admit mistakes, learn from it. Always assume everyone is working with the best intention. No behind-the-door criticism.
Pro-active- Do it before someone come to ask for it.
Co-operative- Finally gel well with the team.
So, if you think you’re a right fit and ready to take the challenge why late write to us and our People and Culture department will come in touch with you to discuss further.
About the Role:
Solve complex Design problems in भारतीय Healthcare involving multilingual population, diverse education backgrounds and evolving cultural contexts. Your creations will be pivotal in improving the patient experience in India and at the forefront of our ecosystem. Tinker with technology, play with our social media account and style up our first responder team.
Job Responsibilities:
-
Create 1-2 creatives a day!
-
Dictate social media and brand identity.
-
Create UIUX for internal ops management applications.
-
Create UIUX for digital and offline products for Hospitals, Clinics and labs.
- Design posters, brochures and company pitch decks!
The candidate should have minimum 4 years of experience in:
- Working at a growing startup
- Studying at a top Design School
- Work on Healthcare products or industry (bonus, not a necessity)
- Keen sense of aesthetics and function
- Having a curious mind.
- Leading team(s).

