About UserIQ:
UserIQ offers a Customer Success Platform that empowers software companies to deliver a better experience to their customers whether that consists of high-touch engagement or tech touch interactions within the application. As a result, customers can effectively scale onboarding, increase feature usage, accelerate time-to-value, reduce churn and ultimately drive more revenue throughout the customer journey.
The best companies are built one customer at a time and those customers grow by making each user interaction meaningful. UserIQ takes this approach very seriously and works with Customer Success leaders who are also passionate about maximizing success at every user moment.
Requirements:
- 3-5 years experience in automation testing as SDET or similar role.
- Strong in UI, API automation using Cypress(preferred).
- Strong knowledge in any programming languages - JavaScript(preferred), Python, Java.
- Strong in automation framework development(must)
- Experience with Continuous Integration (CI) tools such as Github Actions, Jenkins.
- Experience with distributed source control systems such as Git.
- Strong in Database concepts, noSQL and writing SQL queries
- Strong in API testing using Postman
- Familiarity in performance testing using Jmeter or similar tools a plus.
- Strong analytical and debugging skills with attention to details.
- Experience in early stage tech startups is an added plus.
What's it like to work here?
As a SDET at UserIQ, you'll test and automate user scenarios of the UserIQ products & will get opportunities to work on:
- Automation: Cypress,Javascript
- CI/CD: Github, Github actions, Terraform
- Tools: Postman, TestRail, Postico, VScode, Android Studio, Xcode
Who should apply for this post?
- You are passionate about testing and finding edge cases.
- You are hands on coder with strong problem-solving abilities, logical
- thinking, and a logical inclination. You are enthusiastic about programming and
- delivering well-designed, scalable code.
- You have good understanding on programming concepts such as OOPs, Design Patterns,
- algorithms, data structures, networking, and so on, and are not rigid with respect
- to choice of technology and are open to adopting the right technology for the task at hand.
- flexible to work in US shift
Shubham Vishwakarma
Full Stack Developer - Averlon
About UserIQ Inc
About
UserIQ is fast-becoming the Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel. Customers can effectively scale onboarding, increase feature usage, accelerate time-to-value, and ultimately drive more revenue throughout the customer journey.
Too many software teams don’t know their users. Our founders aimed to fix that with UserIQ. Since spinning out of Georgia Tech’s Advanced Technology Development Center program, we’ve assembled an accomplished team and designed award-winning, elegant solutions that solve real problems.
We’re deeply curious about why users do the things they do. We also believe data should lead to action.
We love code. Infact everybody at UserIQ gets to write code. After all, handcrafted code + crazy ideas = awesome product. So you are in good company to learn & grow.
We’re well-funded. We’re making serious waves in the customer success space. And we need talent like you, come join one of the fastest growing startups. Our culture is passionate, dynamic, and fun.
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Position Overview:
We are seeking a highly skilled and experienced Senior Software Developer with a strong background in front end development to join our team. The ideal candidate will have over 6 years of experience in developing web and mobile applications using React JS, React Native, Angular, and other modern technologies. You will be responsible for leading complex projects, interacting with clients, and working in a team-oriented environment.
Key Responsibilities:
• Develop and maintain mobile and web applications using React JS and React Native. • Handle DevOps tasks using tools such as Filezilla and PuTTY. • Collaborate with clients to understand their requirements and translate them into technical solutions. • Lead the design, development, testing, and deployment of applications. • Integrate third-party services such as Google Maps, Firebase, and payment gateways. • Ensure responsive UI design and integration of RESTful APIs. • Work on hybrid mobile application development for both Android and iOS platforms. • Manage system design and development, including error handling, exception management, and logging. • Perform code reviews, testing, and release management. • Utilize tools like Git, Azure DevOps, and various IDEs for development and project management.
Required Qualifications:
• Primary Skills: React JS, React Native, Angular (4+ years of experience). • Experience with iOS (Xcode) and Android (Android Studio). • Programming Languages: JavaScript, TypeScript, HTML, CSS, PHP. • Frameworks and Libraries: Redux, jQuery, Ionic (3/4), AJAX. • Databases: MS SQL Server, MySQL. • Development Tools: Sublime, Dreamweaver, Visual Studio, Xcode. • Experience with design patterns, code reviews, and testing. • Domain booking, hosting, domain migration, cPanel, PhpMyAdmin. • Familiarity with Git and Azure DevOps. • Proven track record of working on complex projects and delivering high-quality solutions. • Experience in integrating third-party APIs and handling DevOps tasks. • Strong understanding of responsive UI design and lifecycle management.
Job Profile:-
- Appraising credit proposals and scrutinizing relevant documents prior to sanctioning and disbursement of pre owned car and ensuring compliance with organizational policies.
- Conducting comprehensive study of creditworthiness of individual clients by supervising data verification and field investigation activities.
- Evaluating financial statements of various clients and availing approval of quantum of credit considering all deviations as per policy.
- Interacting with the Field investigation FI and Risk Control Unit RCU agencies, visiting them regularly to resolve their queries, providing valuable feedback to enhance their report quality and ensure seamless execution of business operations.
- Conducted surprise visits to some customers to cross check the authenticity of the FI and RCU reports in turn avoiding fraud cases and minimizing the loses.
- Successfully maintained a Login to disbursement turn around time of 7days and a loan processing turn around time of 48 hours inclusive of FI and RCU process completion
- Pivotal in achieving minimal number of operational errors related to files disbursed.
- Implementing various trackers and reporting systems, preparing daily MIS and monthly branch reports for monitoring business performance.
- Successfully improved the branch profitability by constantly supervising the operations costs.
- Mentoring & motivating the CPA team force, imparting continuous on job training on various changes in the policy for accomplishing greater operational effectiveness.
- Conducting programmes to enhance efficiency in various business operations, setting up sales objectives and streamlining processes to ensure smooth functioning of sales and credit operations.
- Channel Management-Supervising management of files logged in through the alternate Channel as this is one of the most profit making product for the company.
- Implementing result oriented recovery plans, made Business development visits mandatory for high value disbursement rendering regular feedback to the collections team on portfolio performance
Your job is to make sure that people in your city are walking, running, cycling, swimming, trekking, dancing, playing a sport like tennis, badminton, football or doing yoga.
You have to coordinate with Government authorities.
Zazzy is an interactive design and technology studio making things that engage people in new and interesting ways. We've done it for multinational brands, Y Combinator companies and fledgling startups.
A team of creatives, misfits and ardents helping brands bring the best experience possible for their audience.
We are looking for a talented, kind, & thoughtful UI Designer to join us. As one of the earliest members at Zazzy, you'll get to work on one of the most interesting, challenging and impactful challenges.
We are looking for someone equally comfortable taking the lead on a single project and having a support role on many. Someone who'd be one of us — a real part of our team!
How you will contribute:
- Execute wireframes into UI design
- Present design decisions to the stakeholders that are backed up by design principles
- Execute UXD to visually appealing interfaces
- Designing web & mobile application interfaces
- Creating beautiful as well as functional UI and giving wings to UX
A little bit about you:
- You have had a previous experience with at least two years in UI design or visual design
- You demonstrate excellent interpersonal communication skills
- You are a clear and effective presenter
- You welcome critics and have learn & grow attitude.
- You're always curious to learn more and question the decisions.
Perks:
- Work with good people and exciting projects.
- Work out of a super cool office or remote if you want. (We prefer at least two days a week in the office.)
- Work hard, party harder.
- Casual startup environment.
- Chance to work on some amazing in-house products.
- Ample room for all kinds of design experiments and growth.
- Health insurance
- Profit sharing
No of Positions: 1
Job location: Gurgaon (On site)
Job description
- A minimum of 3 years of experience as a UI / UX designer
- A thorough understanding of contemporary user-centered design methodologies is a must
- Bachelor's or Master’s degree in interactive design, new media design or related design field preferred
- Excellent knowledge of Android and iOS components and UI related aspects of programming frameworks
- Strong working knowledge of prototyping and related design tools
- Strong conceptualisation ability, strong visual communication ability, drawing skills and sketchbook technique
- Exceptional design skills, production value and attention to detail
- Strong written and verbal communication skills.
- Understanding of common software development practices
- Two or more years of user experience design experience for mobile application, desktop software and Web applications including converting the designs to actual implementation
- Basic knowledge of HTML & CSS
- Creating user-centered designs by understanding business requirements, user feedbacks and technology limitations for a mobile payments’ application
- Breaking any design problem down into viable actionable chunks and solve them with clarity and precision.
- Translating design requirements into style guides, design systems, design patterns and attractive user interfaces.
- Composing designs of re-usable components and UI elements.
- Delivering illustrated designs and process flows using Sigma.
- Collaborating effectively with the product team and development team and work closely with them.
- Staying up to date of UX trends and look for creative ideas and inspiration from new trends and events.
- Participating in client research with Business Development team.
- Performing other design related tasks as assigned
- Design emailers on both light mode & dark mode.
- Design engaging and responsive web pages and HTML emails for the company
- Work closely with the rest of the marketing team to conduct tests and maximise web performance
- Optimise websites for maximum speed and scalability whilst ensuring website function and stability across devices i.e. desktop, mobile and tablet
- Manage day-to-day design updates as the business requires
- Ensure that all designs, pages, sites and emails adhere to company brand guidelines, always acting as a brand champion
Best compensation on current salary
Transparent Work Culture
Employee Friendly Environment
Timing: Flexible Working Hours.
We are looking for an experienced and creative UI/UX Designer to join our team! As an UI-UX Designer , you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty. You will be designing ideas using various methods and latest technology.
You will be designing graphic user interface elements, like menus, tabs, forms, and widgets.
SKILLS:
Must have:
“Proven work experience as a UX/VD Designer or similar role”
1) Portfolio of design projects
2) Up-to-date knowledge of design software like Adobe Illustrator, Photoshop, XD, Adobe Premier, Sketch, Invision
and After Effects.
3) Team spirit and strong communication skills to collaborate with various stakeholders.
4) Good time-management skills
5) Hands-on experience in leading a design team.
6) Communicates company goals, safety practices, and deadlines to team.
ROLES AND RESPONSIBILITES:
1) Gather and evaluate user requirements in collaboration with product managers and engineers
2) Illustrate design ideas using storyboards, process flows and sitemaps
3) Design graphic user interface elements, like menus, tabs and widgets
4) Build page navigation buttons and search fields
5) Develop UI mockups and prototypes that clearly illustrate how sites function and look like
6) Prepare and present rough drafts to internal teams and key stakeholders
7) Identify and troubleshoot UX problems (e.g. responsiveness)
8) Should be quick and be able to handle pressure situations.
9) Good Knowledge over HTML,CSS.
10) Motivate team members and assesses performance.
ABOUT COMPANY
ABOUT DEPARTMENT
AREA OF RESPONSIBILITIES
- Identify & document the Scope of Work (SOW), objectives and any assumptions.
- Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
- Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
- Establish and maintain relationships with third parties/vendors.
- Seek opportunities for improvement and suggest new projects.
- Ensure availability of all the tools and resources before initiating a project.
- Prepare and maintain timelines for the effective tracking and completion of the project.
- Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
- Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.
- Maintain timesheet logs for all the resources.
- Create and maintain comprehensive project documentation, plans and reports.
- Ensure standards and requirements are met through conducting quality assurance tests.
- Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.
Requirements
- Excellent communication (verbal & written), interpersonal and consulting skills
- Ability to manage multiple teams and projects simultaneously
- Excellent organization and time management skills
- Ability to meet targets and deadlines.
- Quick thinking, problem solving skills
- Detail-oriented
- Budget management
- Confident, pleasant personality, ambitious, self-motivated.
Benefits
We offer competitive compensation and benefits.
As our graphic designer, your responsibilities will include the following:
- Work in cognition with other designers to produce best creatives.
- Collaborate with the team and contribute for brainstorming to draw creative ideas.
- Be responsible for end-to-end results of the projects
- Always deliver your projects within deadline
- Work as a team to come up with creative ideas even under pressure.
We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.
Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)
Strong Technical Background.
What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!
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Full Stack Developer - Averlon