Software Development Engineer Testing (SDET)

Department: S&C – Site Reliability Engineering (SRE)  

Experience Required: 4–8 Years  

Location: Bangalore / Pune /Mumbai 

Employment Type: Full-time

• Provide Tier 2/3 technical product support to internal and external stakeholders. 
• Develop automation tools and scripts to improve operational efficiency and support processes. 
• Manage and maintain system and software configurations; troubleshoot environment/application-related issues. 
• Optimize system performance through configuration tuning or development enhancements. 
• Plan, document, and deploy applications in Unix/Linux, Azure, and GCP environments. 
• Collaborate with Development, QA, and Infrastructure teams throughout the release and deployment of lifecycles. 
• Drive automation initiatives for release and deployment processes. 
• Coordinate with infrastructure teams to manage hardware/software resources, maintenance, and scheduled downtimes across production and non-production environments. 
• Participate in on-call rotations (minimum one week per month) to address critical incidents and off-hour maintenance tasks. 

Key Competencies 

• Strong analytical, troubleshooting, and critical thinking abilities. 
• Excellent cross-functional collaboration skills. 
• Strong focus on documentation, process improvement, and system reliability. 
• Proactive, detail-oriented, and adaptable in a fast-paced work environment. 

Job Description

We are building a AI first employee referral product for SMBs that is going to change the way employee referrals are handled. We combine modern web technologies and cloud services to deliver a seamless experience both for the organizations and users .

• What You’ll DoBuild and maintain responsive, accessible UIs using React/Next.js, Tailwind CSS, and ShadCN UI
• Develop and scale backend services in Node.js, exposing clean REST or GraphQL APIs
• Integrate with Firebase and AWS for core functionality
• Collaborate with product and design to translate requirements into production-ready code
• Write clear, maintainable tests (unit, integration, end-to-end) and participate in code reviews
• Leverage AI-assisted tools like ChatGPT (and other productivity tools) to work effectively and solve problems faster
• What We’re Looking For1–2 years of professional full-stack development experience
• Strong proficiency in JavaScript/TypeScript, with hands-on work in React and Next.js
• Comfortable styling with Tailwind CSS and building component systems (e.g. ShadCN UI)
• Solid experience in Node.js backend development and API design
• Familiarity with Firebase services and basic AWS SDK usage
• Good understanding of Git workflows and CI/CD practices
• Ability to pick up new tools and frameworks (“and much more”) as needed
• Excellent communication skills, a collaborative mindset, and a bias for action
• Nice to HaveBasic experience with Docker or containerized deployments
• Exposure to GraphQL or server-side rendering best practices
• Any prior work leveraging AI-powered tooling for development productivity
• What We OfferA chance to shape a core product from the ground up
• Flexible, remote-friendly work environment
• Competitive compensation and learning stipends
• A supportive, knowledge-sharing culture with regular hackathons

Proficiency with Service Now Implementation, ITSM, CSM, Integration Hub / API integration, Java Script, UI Builder, App Engine, Scripting, Flow Designer with 4-5 yrs for service now development experience. 

Experience 

 8-9 years of experience in Software Development Methodologies.  

 Experience with ServiceNow HR module development and support. 

 Working in a cloud-enabled environment is desirable 

 Experience in supporting discovery and service mapping in ServiceNow 

 ITIL certified 

 ServiceNow System Administrator certified 

 ServiceNow HR certified 

 A professional with Implementation, Configuration, and all types of Development in

ServiceNow and Requirement gathering from customer, designing the technical solution and

implementation documents

Essential capabilities 

 Sound knowledge of delivery methodologies and working experience in Agile delivery 

 Competent stakeholder management skills, with the ability to apply the fundamentals of

Change Management throughout the delivery lifecycle 

 Effective communication skills with the ability to synthetise data and communicate findings 

 ITSM Best Practice Knowledge/Incident, Problem, Change, SRM, SLM, HR and Asset

Management Specialist 

 ITOM specialist, process strategy & framework, tool implementation 

 API Integration

 Workflow design expertise

 use of BR,UI Policies, Client Script, Script Include etc fulfill the requirement raised by

legal team.

 Create and Manage Service Catalog, Workflows, SLA's, Reporting etc.

Job Title: Email Outreach & Marketing Specialist

• Location: Gurgaon
• Experience: 0-1 year
• Employment: Full-time (5 days)
• Salary: 4-5 LPA

Immediate availability to join is required.

Responsibilities:

• Develop targeted email campaigns and draft personalized outreach emails for prospects and partners.
• Analyze campaign data to optimize for better results, including email subject lines.
• Maintain and organize data effectively, multitask, and execute experiments with creativity.
• Monitor and analyze email performance metrics, including open rates, click-through rates, and conversions.
• Implement A/B testing to refine email content, subject lines, and calls-to-action.
• Segment email lists based on user behavior and demographics to personalize content.
• Conduct cold calls as required to drive engagement and book meetings.
• Occasionally conduct face-to-face client meetings.
• Create email databases for lead generation and stay updated with industry trends and best practices in email marketing.

Must-Haves:

• Excellent writing and communication skills.
• Familiarity with AI language models and prompting.
• Analytical mindset and data interpretation abilities.
• Passion for startups and entrepreneurship.
• Immediate availability to join.
• Ability to multitask in a fast-paced environment.

• Call Customers with Overdue Accounts.
• Understand and Explain Benefits of Repayment and Credit History of Customer.
• Correct Customer Misunderstanding On Product Policy and Terms.
• Set Up Payment Plan and Follow-Up Schedule.
• Educate Customer On Consequences for Late Payment.
• Escalate Difficult or Unusable Case to Team Leaders.
• Provide Feedback On Reason for Default to Team Leader.

• Work with product and business stakeholders to prepare test cases and plan
• Build, enhance and maintain automation frameworks for scalability, stability, and performance
• Write new automated tests for existing and new features
• Collaborate with QA Engineers to develop effective strategies and test case documentation
• Create logs to document testing phases and defects
• Report bugs and drive them to closure by collaborating with development teams
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

What Makes You A Great Fit

• Experience with test frameworks, regression testing, and QA methodology
• Ability to document and troubleshoot errors
• Desire to be a perfectionist