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As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.

Key Responsibilities:

Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.

Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.

Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.

Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.

Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.

Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.

Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.

Qualifications and Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven experience in a technical leadership role, managing and leading a team of IT professionals.

Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.

In-depth knowledge of industry best practices, emerging technologies, and trends.

Proficiency in project management methodologies and tools.

Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving and troubleshooting abilities.

Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.

Customer Service Manager

We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.

Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.

MUST REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• 5-10 years customer service experience in corporate business environment
• Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)

TASKS INCLUDE

• Handling client calls and emails, responding in a timely manner.
• Preparing Statements of Advice.
• Preparing documentation for meetings.
• Lodging applications and preparing submissions for new business.
• Liaising with internal teams and colleagues to resolve problems and find solutions.
• Creating and maintaining client files.
• Liaising with financial institutions on behalf of clients.
• Giving technical support to clients on bespoke software, if they are using it at home.
• Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
• Assessing client budgets and creating financial plans.
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ROLE REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• Must have customer service experience
• High time management and organisational skills
• Has Microsoft office experience
• Excellent telephone manner
• Preferable experience in a similar position
• Must have administration experience
• A passion for great customer service
• Reception/administration experience
• Ability to time manage a variety of tasks
• High attention to detail

Responsibilities

• Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo

• Binding of UI elements to JavaScript object models

• Creating RESTful services with Node.js

• Architect scalable web architectures

• Work in a cross-functional team to deliver a complete user experience

• Create Unit and Integration tests to ensure the quality of code

• Be responsive to change requests and feature requests

• Write code that is cross-platform and cross-device compatible

• Ability to wear many hats and learn new technologies quickly

About Rankpedia:

Rankpedia Technologies works with customers experiencing complicated educational circumstances. Through the provision of online education programs, we equip students with the confidence, motivation, and skills that they need to top and perform outstandingly well in their education.

Location: Bangalore

Industry: E-Learning

About Role:

Who You Are | Common for All Senior Developers

• Leadership: Ability to move and inspire a team in a unified direction towards a common vision.

• Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems.

• Humility: An approachable individual who is able to form strong and long-lasting relationships.

• Motivation: Demonstrate a positive, ‘can-do’ attitude. Willing to roll up your sleeves and get things done.

• Data-driven: Keen interest in evaluating product/market situations, analyzing raw data, and transforming it into actionable strategies.

Senior Software Engineer

Rankpedia is looking for a smart, collaborative, and hard-working Senior Software Engineer. As a Senior Software engineer, you’ll come in and lay the groundwork for how engineering is practiced at Rankpedia. You’ll assess the technical feasibility of newly-created product ideas and propose accurate solutions throughout the design and development phase. You’ll evaluate different systems for use in production and drive the adoption of key technological changes. You’ll soon lead a team of motivated and experienced engineers and enable them to provide a seamless learning experience to our customers. So, if you are an accomplished, hands-on engineering leader, then we’d like to talk to you!

Responsibilities: 

• As a Senior Software Engineer, you will be first-hand responsible for designing our architecture, implementing it, and making crucial technology decisions.

• You will build high-quality software, inspire future hires to write good code, and maintain a culture of high-performance engineering teams with exemplary work.

• Writing reusable, testable, and efficient code.

• Understanding agile development, CI/CD, sprints, code reviews.

• Working with Product Managers and the rest of the team to plan sprints.

• As the engineer building the foundation of our systems, you will end up working with product, frontend, and DevOps/infra personnel to architect the systems and data flow

• Articulate the approach to all the relevant team members

• Consistently follows and promotes SDLC best practices: Coding standard, testing, code reviews, code comments, etc. 

• Adaptability: As a Young startup you will be exposed to different functions beyond your defined role.

Requirements:

• 4-5 years of intense experience writing production Software services at scale

• Good understanding of Algorithms, Data Structures, Object-Oriented Design, and Databases

• Deep understanding of SQL database architecture - data modeling and scalable schema design

• Bachelor’s and/or Master’s degree in Computer Science or related field.

• Proficient in JavaScript & its Libraries/Frameworks, NodeJS, RestAPI, MongoDB, SQL, ReactJs.

• Experience of version control and code branching strategies

• Preferred - Experience of DevOps implementation in AWS

• Experience with containers (Docker, Kubernetes)

The Job Requires Candidate to work from office

Must have skills :

JAVA 8, Apache Camel, Design Patterns, Web Services (REST), RabbitMQ, Build Tool (Maven or Gradle), Version Control (SVN or Git), SQL/PLSQL, Javascript, HTML, CSS, JQuery, Application Server (Websphere/JBoss/Weblogic etc.), JUnit.

Preferred skills :

- Spring, Spring MVC, Spring Boot, Hibernate/Spring Data JPA, .

- Experience working on Node JS/Angular JS/React JS

- Working experience on Docker

- Experience working on Agile methodologies

 B.E/B.Tech/M.C.A/M.Sc(Computer science ) with first division.

- AWS Cloud exposure.

- Basic skills in using the Unix operating system logging on, sudo to another ID, navigating directory structures, debugging simple problems.

- Hands-on experience with building enterprise applications.

- Excellent trouble-shooting skills.

- Thoroughly understanding business problems and the business domain, and how potential solutions may address problems and enhance business capabilities.

- Experience in designing/development (design patterns) and testing of enterprise class systems.

- Good written and verbal communication skills.

- Ability to adapt to changing requirements.

- Ability to take direction and work with minimal supervision.

- Ability to work in deadline driven environment, and respond creatively to pressure.

- Ability to work on multiple projects simultaneously.

Responsibilities:

• Build reusable code and libraries for future use.
• Own & build new modules/features end-to-end independently.
• Collaborate with other team members and stakeholders.

Requirements:

• Thorough understanding of Node.js, JavaScript, its quirks, and workarounds.
• Excellence in at least one framework like strongloop loopback, express.js, sail.js etc.
• Excellence in at least one Javascript framework like Angular, vue.js, Ember, React or Backbone.
• Basic architectural understanding of modern day web applications.
• Diligence for coding standards.
• Must be good with git and git workflow.
• Experience of external integrations is a plus.
• Working knowledge of AWS, GCC, Azure.
• Expertise with linux based systems.
• Experience with CI/CD tools like jenkins is a plus.
• Experience with testing and automation frameworks.
• Extensive understanding of RDBMS systems.
• Interpersonal Go-getter attitude and a passion for making killer web applications.
• Good communication and interpersonal skills.
• Ability to work in a high pressure environment.
• Ability to quickly understand complex problems and devise effective solutions.
• Knowledge of D3/NodeJS/AngularJS/lodash etc.
• Experience on Cloud as a platform or Infrastructure.
• Inclination to application design standards.