Social Media Marketing Intern

About Mple.AI

Mple.ai is an AI-powered sales training platform for enterprises, designed to deliver scalable, measurable, and impactful training through role-plays and AI-driven evaluations.

Our platform allows enterprises to create custom simulations or use pre-built templates, making training more relevant, effective, and impactful. With mple.ai, companies streamline training, improve communication, and empower teams to sell smarter and faster.

Why This Role Matters

As a Technical Product Manager, you will work closely with the founders to shape and execute our product roadmap. This role is perfect for someone who thrives in fast-paced environments, enjoys building from the ground up, and wants to contribute directly to the growth of a category-defining AI platform.

Key Responsibilities

• Translate product vision and business goals into a clear, well-prioritized product roadmap with defined milestones and success metrics.
• Own the end-to-end product lifecycle — including discovery, requirements gathering, development, launch, and continuous iteration.
• Work closely with engineering, design, AI/ML, and data teams to define technical requirements, user stories, and acceptance criteria.
• Partner with stakeholders across marketing, sales, and customer success to align product delivery with go-to-market and adoption strategies.
• Leverage customer feedback, usage data, and product analytics to prioritize features, optimize user experience, and drive product improvements.
• Track product performance through KPIs and dashboards, identify gaps, and recommend data-backed enhancements.
• Act as the product voice during sprint planning, reviews, and retrospectives, ensuring timely and high-quality delivery

What We’re Looking For

• 1–3 years of experience in Product Management, preferably in SaaS, AI-driven, or technical products.
• Strong technical aptitude with the ability to collaborate deeply with engineering teams and understand system constraints and trade-offs.
• Hands-on product builder with a structured problem-solving mindset and strong user empathy.
• Prior experience in startups or fast-scaling tech environments is highly preferred.
• Comfortable managing multiple priorities and navigating ambiguity in an unstructured environment.
• Excellent communication, documentation, and cross-functional collaboration skills.
• Technical educational background (Engineering, Computer Science, or related field) is required

What You Get

• Direct mentorship and collaboration with founders
• Opportunity to work on cutting-edge AI product
• High ownership and rapid career growth in a zero-bureaucracy environment

Other Details

Location: Mulund, Mumbai

Work Mode: Onsite 

Work Week: 5 days (Monday–Friday)

Job Overview:

We are looking for a seasoned Senior Backend Engineer (SDE II) with over 3 years of experience to grow a high-performing engineering team. The ideal candidate will have extensive hands-on experience in software development, deep technical expertise, and a proven track record of successfully leading large-scale engineering teams and projects. This role requires strategic leadership, the ability to manage complex technical challenges, and the ability to drive innovation while ensuring operational excellence. As a Backend SDE-2, you will collaborate with key stakeholders across the business, product management, and operations to ensure alignment with the organization’s goals and play a critical role in shaping the technology roadmap and engineering culture.

Key Responsibilities:

• Strategic Planning: Work closely with senior leadership to develop and implement engineering strategies that support business objectives. Define technology roadmaps and ensure alignment with organizational goals.
• Technical Excellence: Guide the team in designing and implementing scalable, robust software systems. Drive the adoption of best practices in architecture, coding standards, and software testing to ensure high-quality product delivery.
• Project and Program Management: Oversee the successful delivery of engineering projects, ensuring deadlines, quality standards, and budget constraints are met. Use agile methodologies to manage the development process and resolve bottlenecks.
• Cross-functional collaboration: Collaborate with Product Management, Design, Business, and Operations teams to define project requirements and deliverables. Ensure the smooth integration of engineering efforts across the organization.
• Risk Management: Anticipate and mitigate technical risks and roadblocks. Proactively identify areas of technical debt and drive initiatives to reduce it.

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in software engineering
• Proven track record of successfully delivering large-scale, high-impact software projects.
• Strong understanding of software architecture, design patterns, and scalable system design.
• Expertise in multiple programming languages and modern development frameworks For this role we require expertise in Python/Django and API Development
• Experience with cloud infrastructure (AWS), microservices, and distributed systems.
• Good experience with MySQL and ElasticSearch. Slight experience with other NoSQL and SQL databases.
• Experience in DevOps, CI/CD pipelines, and infrastructure automation.
•  Experience in delivering full-stack B2B/SaaS applications including mobile applications, web frontend, and a scalable backend.
• Excellent problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
• Strong communication and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.

Required Skills & Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• 12+ years of overall experience in IT, with a minimum of 4 years in an Architect role specifically architecting web applications.
• Deep expertise in the Microsoft .NET ecosystem, including .NET Core/.NET 5+, C#, ASP.NET Core, and Web API.
• Extensive experience in designing and implementing microservices architectures and distributed systems.
• Strong proficiency in SQL Server, including database design, T-SQL, query optimization, and performance tuning.
• Proven experience with architectural patterns such as MVC, MVVM, and clean architecture.
• Solid understanding of object-oriented programming (OOP) principles and design patterns (GoF, enterprise patterns).
• Experience with RESTful API design and development.
• Familiarity with version control systems (e.g., Git).
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.

Preferred Skills (Nice to Have):

• Hands-on experience with cloud platforms (Azure, AWS, or GCP) and related services.
• Exposure to containerization technologies (Docker) and orchestration tools (Kubernetes).
• Experience with message brokers (e.g., RabbitMQ, Kafka, Azure Service Bus).
• Familiarity with modern frontend frameworks (Angular, React, Vue.js).
• Knowledge of DevOps tools and practices (e.g., Azure DevOps, Jenkins, GitLab CI).
• Experience with Agile methodologies (Scrum, Kanban).
• Relevant Microsoft certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert).

Job Responsibilities

• Responsible for identifying business requirements, requirements management, functional design, system analysis, GAP analysis, end-user training, Preparing BRD, prototyping, process design (including scenario design, flow mapping), testing, defining support procedures, and leading workstreams implementations and supporting end-to-end Odoo ERP implementations.
• Provide Functional Consulting & Business analysis by gaining industry knowledge of various business domains such as Online Retail, Manufacturing, Wholesale, Distribution, Automobile etc, with industry best practices.
• Evaluate customer’s business requirements, needs and objectives and convert the same to company processes, solutions, and modules being implemented.
• Interact with the key end-users and business owners to map applications to standard business processes and conduct a gap analysis.
• Translate business requirements to our technical team members and translate technology solutions from our technical team to the customers.
• Prepare a business requirement document (BRD) for our customer’s business needs.
• Prepare a detailed scope of work (SOW) resulting from personalization sessions to our customers in the pre-sales phase to provide proposed solutions for the customer’s business requirements.
• Manage the full life cycle of Odoo ERP Implementation and Testing phases. Analyze and report any malfunctions found in our customized solutions or standard Odoo ERP features and functionalities to the technical team. (for example, by testing different business cases or impersonating users)
• Develop solution design from what is available in Odoo as a standard feature(s) and lead the customer throughout the implementation and support phases.
• Manage all aspects of the configuration process for the customer from configuration through to acceptance and sign-off.
• Conduct business process mapping and requirements gathering sessions (workshops) with new customers to determine configuration requirements both on-site and remote.
• Ensure proper training is given to the end-users and that the new system is usable, performing appropriately and the business flow is complete and correct.
• Collaborate with other IT professionals (Technical Developers & Business Analysts) to define and implement solutions related to ERP.
• Responding to customer tickets/queries (about our products, services, solutions, ongoing ERP projects & maintenance contracts) in a timely and accurate way, via phone, email, virtual meeting or chat.
• Possessing excellent business application knowledge to enhance customer support.
• Update our internal ERP system with information about technical issues reported by the customer and useful discussions with customers.

Required Skills

• Any knowledge or work experience in any of the famous ERP systems like Odoo, Oracle, Microsoft Dynamics, SAP, etc is a huge plus.
• Ability to understand different business operations, vertices and domains like Accounting, Sales, Purchase, Manufacturing, Logistics, Supply Chain, Procurements, Retail or e-Commerce, Wholesale Industry, etc and map them with our services and solutions in Odoo ERP.
• Critical thinker - An analytical approach to problem-solving
• Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
• Strong business judgment and common sense
• Master in Product Demonstrations
• Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable)
• Ability to do multi-task, prioritize and manage time effectively
• Must have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
• Excellent phone etiquette and active listening abilities

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.

Responsibilities :

• Work with development teams and product managers to ideate software solutions

• Maintenance of Node.js Backend

• Working with MongoDB to create various features

• Troubleshoot, debug and upgrade software

• Create security and data protection settings Requirements

• Proven experience as a backend developer in Node.js or similar role

• Experience developing desktop and mobile applications

• Familiarity with common stacks

Requirements :

• Hands on experience building end to end systems

• Minimum 1 yrs of experience with Javascript, Node.js and Mongo.DB

• Good architectural & design skills

• Strong coding, data structures and algorithms

• The ability to own end to end responsibility - right from requirement to release

• The ability to produce bug-free and production grade code

• Experience and fine understanding of cross browser front end development issues

• Exhibit a deep understanding of server virtualization, networking and storage ensuring that the solution scales and performs with high availability and uptime

Drive understanding and adoption of our products through effective onboarding of customers.
Keep track of paid sign ups from the website and sales team
Diligently update customer/prospects data in tools provided
Stay on top of updates in current apps

Required Candidate profile
You will ideally have a combination of both Product (Computer Sciences) and Business education & experience
Should be able to work effectively in a Matrixed environment
3 years of relevant experience

Job Title : Analyst / Sr. Analyst – Data Science Developer - Python

Exp : 2 to 5 yrs

Loc : B’lore / Hyd / Chennai

NP: Candidate should join us in 2 months (Max) / Immediate Joiners Pref.