Social Media Manager

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Key Responsibilities:

• Identify and acquire new clients for stock broking services
• Promote products like Equity, F&O, Commodity, and Mutual Funds
• Generate leads through calls, field visits, social media, and references
• Assist clients in opening Demat & Trading accounts
• Maintain strong relationships with existing clients
• Achieve monthly and quarterly sales targets
• Provide basic market information and guide clients to advisors
• Follow up with prospects and convert them into active investors

Job Title: Manager Information Security – IT

Job Purpose: Acting in a key technical management & execution capacity to provide a conduit between IT teams and key business stakeholders in your functional area of IT Security to ensure MSR information technology needs are managed consistently, following professional IT and global standards, and delivered with a high level of quality and customer satisfaction.

Reward level: Middle Management

Job Location Gurgaon

Experience 10+ years

Relevant Experience 7+ years

Reporting to: General Manager

Qualification: Bachelor’s degree in IT

Key Deliverables:

·        Provide support as Lead auditor towards ISMS and PIMS policies, procedures, and guidelines and perform regular review and update.

·        Perform deep assessment to gather evidence of continuous compliance with ISO 27001:2022 and ISO 27701:2019, DPDPA, IT Act and Cert In Regulation including audit logs, records of reviews, timely closure of open audit and risks and sharing the report with management.

·        Conduct regular, documented information security and privacy risk assessments identifying assets, threats, vulnerabilities, likelihood, and impact with stakeholders.

·        Prioritize identified vulnerabilities, detailed findings, remediation recommendations, trending reports on vulnerability posture towards closure with stakeholders.

·        Development and implementation of a comprehensive, ongoing security awareness and training program for all employees.

·        Encourage secure behaviours among colleagues and reinforce the importance of information security and privacy in daily operations.

·        Prepare regular report on overall information security posture, GRC maturity, and risk landscape to relevant stakeholders

·        Ability to collect lessons learned from incidents, audits, and assessments to drive continuous improvement in ISMS/PIMS and security processes.

Key Relationships:

·        Internal IT and business customers in MSR.

·        Global IT Vendor, market and global (HQ) colleagues, Local vendor partners

·        Internal staff - direct reports (where applicable)

·        IT vendors, contractors (where applicable)

Knowledge Skills and Abilities:

·        Must possess and demonstrate ISO 27001 Lead Implementer/Auditor and ISO 27701 Lead Implementer/Auditor certifications and knowledge.

·        In depth understanding of IT Act, DPDPA, Cert In regulations, CIS Controls as well as UK DPA and ISO 31000

·        Good to have certification on CISM (Certified Information Security Manager), CISSP (Certified Information Systems Security Professional) and Cloud Security certifications (e.g., CCSK, CCSP, vendor-specific like AWS Security Specialty)

·        Familiarity with common vulnerability scanning tools like Qualys (features, reporting, agent-based vs. network scans) and Cloud Security Posture Management (CSPM) tools like Wiz (cloud service provider configurations, misconfigurations, compliance checks in AWS, Azure, GCP).

·        Understanding of various penetration testing types (e.g., network, web application, API, mobile, cloud) and methodologies

·        Knowledge of common attack vectors and exploitation techniques like MITRE ATTACK and DEFEND framework.

·        Basic to intermediate knowledge of common security controls and technologies (e.g., firewalls, EDR, Cloud Security, VAPT tools, SIEM, WAF, DLP, encryption).

·        Understanding of network protocols, operating systems (Windows, Linux), and common application architectures.

·        Knowledge of audit principles and practices (internal and external audits).

·        Understanding of corrective action planning and non-conformity management.

·        Understanding of third-party risk management principles and vendor due diligence processes.

·        Excellent technical writing skills for creating clear, concise, and comprehensive security policies, standards, and procedures.

·        Ability to analyse complex risk data and present actionable insights.

·        Hands-on experience with Qualys for configuring scans, analysing reports, and managing vulnerabilities.

·        Hands-on experience with Wiz CSPM for monitoring cloud environments, identifying misconfigurations, and generating compliance reports.

·        Proficiency with GRC platforms or tools for managing policies, risks, and controls

·        Exceptional verbal and written communication skills to articulate complex security concepts to technical and non-technical stakeholders

·        Ability to build strong relationships and collaborate effectively with diverse teams (IT, Legal, HR, Development, Business Units).

·        Skills in influencing behaviour and driving change across the organization to improve security posture.

·        Strong analytical skills to diagnose security issues, identify root causes, and develop effective solutions.

·        Ability to critically evaluate security controls and identify gaps.

·        Contract review and negotiation skills specifically for security-related services.

·        Ability to effectively manage vendor relationships and performance.

·        Ability to develop and deliver engaging security training sessions and awareness campaigns.

·        Ability to stay updated with the latest security threats, vulnerabilities, technologies, and regulatory changes.

·        Capacity to quickly learn and adapt to new tools and methodologies.

·        Meticulous attention to detail in policy creation, audit documentation, and vulnerability analysis.

·        Ability to act calmly and effectively during security incidents and contribute to incident response efforts.

mail updated resume- etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

Must have

• Minimum 5 years of Testing experience , with at least 3 years of Test Automation
• “Automation first” attitude.
• Strong sense of accountability and ownership.
• Good team player and communicator with a flexible, customer-driven attitude.
• Agile / Lean attitude and mindset.
• Believe in daily improvement, easily adapt to change and have fun while doing it.
• Work well independently and within a team.
• Knowledgeable about different Software Delivery Lifecycles.
• At least 1 year experience in using at least one tool for:
• Test automation tools: Selenium Web driver, Postman, RestApi Automation
• Non-functional testing: JMeter, HP LoadRunner
• BDD: Cucumber, Specflow
• Scripting/ programming languages: C# (mandatory),JavaScript,Java
• CI/CD: TFS, Bamboo
• GIT: GitLab, Bitbucket
• Deployment tool: Octopus
• At least 1 year proven experience of agile testing in Scrum/Kanban, under BDD.
• Good knowledge of testing aspects (both manual and automated), test data generation and management, reporting.

Job Summary:

As a Performance Marketing Wizard, you will be responsible for sprinkling magic dust on our performance marketing campaigns to make them soar to new heights. You will work closely with our marketing team to conjure up creative ideas that will drive customer acquisition and revenue growth. You'll need to be quick on your feet, with the ability to pull rabbits out of hats (metaphorically speaking, of course).

Key Responsibilities:

• Plan and execute performance marketing campaigns that will make our competitors disappear (okay, not really, but we can dream, right?)
• Wave your wand (figuratively) to optimize campaign performance and improve ROI
• Juggle multiple campaigns at once without dropping any balls (or magic potions)
• Analyze campaign data and use your mystical powers to provide insights that will help us make more informed decisions
• Use your enchanting storytelling skills to captivate our audience and make them fall under our spell (and by spell, we mean buy our products)

Qualifications:

• Must have a degree (or equivalent experience) in marketing or a related field
• Experience with performance marketing campaigns (no prior experience with spells or magic required, but we won't hold it against you if you have it)
• Ability to work well under pressure (in case the Dark Lord decides to attack)
• Strong analytical skills (for divination purposes, naturally)
• A sense of humor (to keep us all entertained during those long hours of potion-making)

We are looking for Flutter Developer with 1 - 5 yrs of experience.

Work Location: Jodhpur

Responsibilities:

• Develop and maintain the app(Android & iOS)
• Maintain quality of code
• Collaborate with other engineers in building applications.
• Attend daily standup meetings.
• Discuss and write specifications for tasks.
• Assist system lead with system design.
• Conduct code reviews as requested.
• Test sites and applications in different browsers and environments.
• Learn and test new technologies, frameworks, and languages.
• Stay up to date with new trends and advancements in app development

Skills and Qualification:

• Knowledge of Dart Language
• Familiarity with version control
• Basic understanding of Flutter architecture, Widget trees
• Familiarity with app architecture (MVVM, MVP, MVC, etc...)
• Understanding of async operations
• Familiarity with local storage (like Dio, shared preferences, etc... )
• Familiarity with Flutter state management approach (BLoc, provider, etc...)

About Company:

Open Innovations Lab is an initiative of JTittle Innovations for all individual or group of innovators/ experts/specialist who wants to share knowledge with an open community so our job is often about setting up/hosting open activities/sessions that enable people to learn from each other and build on their own knowledge. We are technology enthusiasts working on a couple of interesting products/services in the area of digital advertisement and the travel domain. We leverage the power of chatbot(s) augmented / artificial intelligence over the cloud to help CXOs generate better ROI.

Responsibilities: 

• Improve robustness of Leena AI current NLP stack 
• Increase zero shot learning capability of Leena AI current NLP stack 
• Opportunity to add/build new NLP architectures based on requirements 
• Manage End to End lifecycle of the data in the system till it achieves more than 90% accuracy 
• Manage a NLP team 

Page BreakRequirements: 

• Strong understanding of linear algebra, optimisation, probability, statistics 
• Experience in the data science methodology from exploratory data analysis, feature engineering, model selection, deployment of the model at scale and model evaluation 
• Experience in deploying NLP architectures in production 
• Understanding of latest NLP architectures like transformers is good to have 
• Experience in adversarial attacks/robustness of DNN is good to have 
• Experience with Python Web Framework (Django), Analytics and Machine Learning frameworks like Tensorflow/Keras/Pytorch. 

Node.js Developer Responsibilities:

• Node.js backend development experience and Vue js frontend development experience.
• Must have knowledge of Node, Feathersjs, Vue, Vuetify, Vuex, Nuxt, Mapbox, THREE.js
• Connecting to and working with databases.(MongoDb)
• Good Experience with RESTful API.
• Good Experience with Javascript, ExpressJs
• Develop code based on the requirements individually.
• Solve complex performance problems and architectural challenges.

About the Role:

Are you a talented & enthusiastic Android development expert with a love for mobile based technology and Open-Source communities? Would you like to work on a project with large social impact? Are you experienced with Databases on Android, creating developer APIs and complete Android applications? Are you comfortable leading a small team and interacting with stakeholders from customers and outside stakeholders? Then we would like to hear from you!

Key Responsibilities:

• Take part in the development and enhancement of an Open-Source SDK
• Be both an individual contributor with hands-on development responsibility, as well as a mentor and lead for a small developer team
• Contribute to the Open-Source community interaction, including participation in the discussion forums
• Review code contributions, review pull requests
• Create and maintain the documentation for the SDK
• Design and development a usable and functional Android reference app
• Hands-on Android development, including feature development, troubleshooting, debugging, problem solving and bug fixing
• Design and run your own unit test cases, integration test cases and test automation
• Analyze new requirements, investigate feasibility, suggest implementation options and estimate efforts timeline, dependencies and risks
• Collaborate closely with other development team members, including some being located at other parts of the world

Required Skills:

• 9+ years of experience in the software development industry
• 5+ years of experience in Android development
• 5+ years of experience in Java and/or Kotlin, with strong programming and software engineering skills
• Good understanding of Android related programming patterns and OS facilities, including activities, fragments, views, lifecycles and UI components
• Experience with SQLite database development
• Excellent communication skills, especially written
• Experience in creating software architecture and design document, as well as externally-focused technical documentations
• Readiness to work in a global team with contributors from different backgrounds, skills and locations
• Experience in leading small technical teams
• Bachelor’s degree in Software/Computer Engineering, Computer Science or related field, or comparable relevant experience

Preferred Bonus Skills:

• Experience in Design and Implementation of RESTful APIs
• Experience in Database design and implementation
• High proficiency in Kotlin, including multi-threading and synchronization (Kotlin coroutines)
• Experience in Open-Source development
• GitHub experience (Continuous Integration, GitHub routines)
• Real-life experience with mainstream commercial-grade mobile apps used by a broad user base (please provide links to app listings)
• Experience with Jetpack libraries (fragment library, recycler view)
• Familiarity with Java 8 libraries such as Java Time
• Hands-on experience in the Agile/Scrum development process
• Good understanding of OOPS concepts, design patterns, algorithms and data structures
• Good understanding of Material Design Language and human interface guidelines
• Experience with integrating mobile applications with cloud services

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.