Skin Retoucher Photoshop

Key Responsibilities:

• Handle escalated voice calls transferred by L1 agents or supervisors.
• Provide expert-level support for complex issues and ensure timely resolution.
• Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
• Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
• Identify patterns in escalations and suggest process/product improvements.
• Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
• Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
• Ensure adherence to SLAs and internal escalation protocols.
• Act as a mentor and point of contact for L1 agents when guidance is needed.

Requirements:

• 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
• Strong verbal communication skills with fluency in [English/Other relevant language].
• Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
• Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
• Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
• Willingness to work in rotational shifts or weekends, if required.
• Bachelor's degree or equivalent preferred.

·      GST, TDS, P&L STATEMENT, BANKING KNOWLEDGE & LOAN DOCUMENT PREPARING MANDATORY SKILLS

·      

Sustain strong relations with existing clients to ensure their long-term satisfaction and retention.

·      Collaborate with various departments to create and implement sales strategies and meet sales targets.

·      Prepare sales presentations and showcase the benefits of the product to prospective customers.

·      Negotiate favorable contracts and agreements with clients to ensure the satisfaction of both parties.

·      Address client inquiries and resolve their issues promptly, thus enhancing customer service quality.

·      Stay updated on the latest industry trends and the competitive business landscape.

·      Collaborate with internal teams to support overall sales activities and enhance the client experience.

·      Prepare regular sales reports and update the management on departmental activities, progress, and daily challenges.

·      Attend industry events and conferences to build professional networks and prospective client base with product demonstrations.

·      Track market changes and competitor activities to identify growth opportunities.

·      Assist the product development team in making product enchantments based on client feedback.

·      Conduct market audits to identify new business opportunities and prospective clients.

·      Work closely with the marketing department to develop promotional content and campaigns.

·      Manage the entire sales pipeline to ensure that all leads are followed promptly.

·      Stay updated on the market best practices and sales and account management regulations.

Account Executive Qualifications

·      Bachelor’s degree in business administration, marketing, or a related field.

·      Prior experience of 5-12 years as an Account Executive or a similar sales role.

·      Strong communication and interpersonal skills.

·      Ability to build strong rapport with clients and colleagues.

·      Excellent negotiation and persuasion skills.

·      Strong organizational and project management skills.

·      Proficiency with MS Office Suite.

·

A Sales Team Leader is responsible for managing and guiding a team of sales representatives to meet and exceed sales targets. Below is a typical job description for this role:

Job Title: Sales Team Leader

Location: Work From Home

Job Type: Full-Time

Reports to: Sales Manager / Director of Sales

Job Summary:

The Sales Team Leader will be responsible for overseeing the daily operations of the sales team, ensuring the team meets or exceeds sales goals, and providing support and training to sales representatives. The Sales Team Leader will act as a role model for the team, driving performance, and promoting a positive, results-driven environment.

Key Responsibilities:

Team Management: Supervise, motivate, and lead a team of sales representatives to achieve individual and team sales targets.

Sales Strategy Implementation: Assist in developing and implementing effective sales strategies to drive business growth.

Training and Development: Provide ongoing training, mentoring, and development to team members to enhance their sales skills and product knowledge.

Performance Monitoring: Track and evaluate individual and team performance, providing feedback and coaching to improve outcomes.

Customer Relationship Management: Maintain strong relationships with key clients and manage high-level customer interactions to ensure customer satisfaction.

Reporting: Prepare and present regular sales reports to senior management, highlighting achievements, challenges, and recommendations.

Problem-Solving: Address any issues or conflicts within the team, ensuring they are resolved effectively and promptly.

Collaboration: Work closely with other departments, such as marketing and customer service, to align sales strategies with overall business goals.

Target Setting: Assist in setting sales targets for the team and ensure these are communicated clearly to all team members.

Market Analysis: Keep up-to-date with industry trends, market conditions, and competitors to make informed sales decisions.

Qualifications:

Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).

Experience: Minimum of 3 years of experience in sales, with at least 2 years in a leadership or supervisory role.

Skills:

Strong leadership and team management skills.

Excellent communication and interpersonal abilities.

Proven track record of meeting or exceeding sales targets.

Ability to analyze sales data and market trends.

Strong problem-solving skills and the ability to make decisions under pressure.

Proficiency in CRM software and MS Office Suite.

Personal Attributes:

Goal-oriented and results-driven.

Motivational leader with the ability to inspire and influence others.

High level of integrity and professionalism.

Adaptability and ability to work in a fast-paced environment.

We are looking for a Technical Product Manager to help us build the next-generation Wealth Tech platform at Neo. We are a team of financial industry veterans and digital entrepreneurs with ambitions to become the largest wealth tech platform in India..

Responsibilities:

- Work with team management to define product strategy, features and priorities.

- Conduct usability studies to understand customer pain points/challenges/requirements.

- Prepare crisp and detailed product requirement documents (PRDs).

- Define and wireframe the user journeys and flows.

- Work with UX designer, developers, testers to develop and release the feature.

- Engage with external partners/vendors to identify integration requirements.

- Monitor and track utilization/performance of features post release.

Requirements :

- Demonstrate a critical understanding of business processes and challenges.

- Comfortable being the 'face of the product' who can clearly set and communicate product requirements.

- Passionate about user experience and building delightful digital products.

- Strong technical acumen with ability to engage in deep technical design discussions.

- 5+ years in Product Management at a tech-first company

- Proficiency with wireframing tools like Figma, Balsamiq, Adobe Illustrator etc.

- Experience with business intelligence platforms like Power BI, Metabase etc.

- Understanding of product analytics frameworks like Google Analytics, Mixpanel, Amplitude etc.

- Degree EE, CSE, IT or ECE is a MUST

- MBA preferred.

- Experience with B2C is a must

- Experience with Mobile products is necessary

Our client is a premier web design and software solutions company based out of Delhi, Florida and California. They are a creative, young and dynamic organisation that provides superior quality solutions like web design and development, mobile app development on various platforms, cloud apps and Ecommerce web solutions. They have clients across US, Canada, UK, and Australia, who receive market ready and saleable apps.

What you need to have:

Experience: 3 to 5 years

Annual CTC: Rupees 5,00,000 to 7,00,000

Introduction

http://www.synapsica.com/">Synapsica is a https://yourstory.com/2021/06/funding-alert-synapsica-healthcare-ivycap-ventures-endiya-partners/">series-A funded HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don't have to rely on cryptic 2 liners given to them as a diagnosis. 

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting.  We are backed by IvyCap, Endia Partners, YCombinator and other investors from India, US, and Japan. We are proud to have GE and The Spinal Kinetics as our partners. Here’s a small sample of what we’re building: https://www.youtube.com/watch?v=FR6a94Tqqls">https://www.youtube.com/watch?v=FR6a94Tqqls

Your Roles and Responsibilities

Synapsica is looking for a Principal AI Researcher to lead and drive AI based research and development efforts. Ideal candidate should have extensive experience in Computer Vision and AI Research, either through studies or industrial R&D projects and should be excited to work on advanced exploratory research and development projects in computer vision and machine learning to create the next generation of advanced radiology solutions.

The role involves computer vision tasks including development customization and training of Convolutional Neural Networks (CNNs); application of ML techniques (SVM, regression, clustering etc.), and traditional Image Processing (OpenCV, etc.). The role is research-focused and would involve going through and implementing existing research papers, deep dive of problem analysis, frequent review of results, generating new ideas, building new models from scratch, publishing papers, automating and optimizing key processes. The role will span from real-world data handling to the most advanced methods such as transfer learning, generative models, reinforcement learning, etc., with a focus on understanding quickly and experimenting even faster. Suitable candidate will collaborate closely both with the medical research team, software developers and AI research scientists. The candidate must be creative, ask questions, and be comfortable challenging the status quo. The position is based in our Bangalore office.

Primary Responsibilities

• Interface between product managers and engineers to design, build, and deliver AI models and capabilities for our spine products.
• Formulate and design AI capabilities of our stack with special focus on computer vision.
• Strategize end-to-end model training flow including data annotation, model experiments, model optimizations, model deployment and relevant automations
• Lead teams, engineers, and scientists to envision and build new research capabilities and ensure delivery of our product roadmap.
• Organize regular reviews and discussions.
• Keep the team up-to-date with latest industrial and research updates.
• Publish research and clinical validation papers

Requirements

• 6+ years of relevant experience in solving complex real-world problems at scale using computer vision-based deep learning.
• Prior experience in leading and managing a team.
• Strong problem-solving ability
• Prior experience with Python, cuDNN, Tensorflow, PyTorch, Keras, Caffe (or similar Deep Learning frameworks).
• Extensive understanding of computer vision/image processing applications like object classification, segmentation, object detection etc
• Ability to write custom Convolutional Neural Network Architecture in Pytorch (or similar)
• Background in publishing research papers and/or patents 
• Computer Vision and AI Research background in medical domain will be a plus
• Experience of GPU/DSP/other Multi-core architecture programming
• Effective communication with other project members and project stakeholders
• Detail-oriented, eager to learn, acquire new skills
• Prior Project Management and Team Leadership experience
• Ability to plan work and meet the deadline

Job Description:

MySQL - DBA L3 Support

# 7 -10  years of experience in MySQL, handled multiple versions & flavors of MySQL servers both for standalone & enterprise version, Data center and VM/Cloud setup.

# Strong database Configuration and troubleshooting / problem solving skills.

# Strong knowledge of database backup and recovery concepts and practices.

# Enabling disabling scheduled Jobs on MySQL Server

# Work with Dev and DevOps engineers to ensure that all needed data is gathered and provided to them for any performance issues

# Experience in managing both on-prem DB as well as VM / cloud based DBs

# Maintenance of backups (perform backups, monitor backup, report obsolete backups)

# Maintenance of user access (creating user accounts, dropping user accounts, granting privileges)

# Maintenance of log and trace files (remove, initialize, archive them)

# Knowledge on SQL scripts

# Managing Database administration includes Daily health checks, Database tuning, Query optimization & Backup & Replication

# Experience in alert configurations using existing alerting tools or scripts

Responsibilities

• Writing scalable, robust,, testable, efficient, and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture

Skills

• Strong knowledge of Goprogramming language, paradigms, constructs, and idioms
• Knowledge of Goroutine and channel patterns
• Experience with the full suite of Goframeworks and tools, including:
• Dependency management tools such as Godep, Sltr, etc.
• Go’s templating language
• Go’s code generation tools, such as Stringer
• Popular Goweb frameworks, such as Revel,Gin
• Router packages, such as Gorilla Mux
• Ability to write clean and effective Godoc comments
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
• Good Written and Verbal communications.

• The overarching duty of a principal is to assist with defining and enforcing policies and guidelines for students, staff, and faculty at the school.
• The role of the principal covers many different areas including leadership, teacher evaluation, and student discipline. Being an effective principal is hard work and is also time-consuming. A good principal is balanced within all his / her roles and works hard to ensure that he / she is doing what he / she feels is best for all constituents involved. Time is a major limiting factor for every principal.
• A principal must become efficient at practices such as prioritizing, scheduling, and organization. 
• This involves interaction with inter school employees and administrators. Supporting committees of staff and parent that function to improve the learning and social environment of the school for the students.