Servicenow ITAM Developer

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·        Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·        Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·        Communicate with customers through phone calls, WhatsApp, email, and SMS.

·        Execute and manage WhatsApp and email marketing activities.

·        Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·        Follow up with customers to ensure satisfaction and support patient engagement.

·        Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·        Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·        3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·        Strong verbal and written communication skills with persuasive ability.

·        Proficiency in MS Office and basic computer applications.

·        Customer-oriented mindset with strong problem-solving skills.

·        Ability to multitask and work in a fast-paced environment.

Key Skills

·        Customer Service Excellence

·        Healthcare Product Knowledge

·        Strong Communication & Relationship Management

·        Empathy, Patience, and Active Listening

·        Attention to Detail

·        Time Management

Why Join Us?

·        Work at the intersection of healthcare, community, and technology

·        Directly impact the lives of women across India and beyond

·        Flexible work environment and collaborative team

·        Opportunity to grow with a purpose-driven startup

How to reach me?

Message me here

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

We are seeking a skilled Node.js + Python Developer to join our team. The successful candidate will be responsible for developing and maintaining web applications using Node.js and Python. The ideal candidate will have a strong understanding of both Node.js and Python, as well as web application development. Responsibilities:

Developing and maintaining web applications using Node.js and Python

Write clean and efficient code that adheres to Node.js and Python coding standards

Collaborate with other developers and team members to design and implement new features

Troubleshoot and debug issues in existing code

Create and maintain technical documentation

Requirements:

Strong knowledge of Node.js and Python

Familiarity with front-end technologies such as HTML, CSS, and JavaScript

Experience with MySQL/Mongo and database design

Good understanding of object-oriented programming and design patterns

Strong problem-solving skills and attention to detail

Good communication skills and ability to work in a team environment

Preferred Qualifications:

Experience with popular Node.js frameworks such as Express or Koa

Experience with OpenAi APIs

Knowledge of machine learning and data science libraries in Python such as TensorFlow, Scikit-learn, and Pandas

Experience with RESTful API development

Experience with payment gateway integrations

Our client acts as a marketplace that helps in accelerating online growth by creating transformational digital experiences through measurable marketing campaigns.

The services offered by them include, but are not limited to, performance marketing, social media marketing, influencer marketing, website & app development, SEO, content development etc. Platforms they leverage include, Google Ads, Facebook Ads, Taboola, Outbrain etc.

Founded in 2017 and headquartered in Mumbai, our client, so far in their journey, has executed approx. 598 campaigns and served 23 industries, globally.

As a Sales Manager, you will be responsible for representing our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet their needs.

What you will do:

• Generating leads and building relationships by nurturing warm prospects and finding new potential sales outlets
• Managing and maintaining a pipeline of interested prospects and engaging sales executives for the next steps
• Identifying best practices to refine the company’s lead generation playbook
• Generating leads, cold calling, and emailing to generate new sales opportunities
• Identifying prospects' needs and suggesting appropriate products/services
• Building long-term trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seeking new business opportunities in the market
• Setting up meetings or calls between (prospective) customers and sales executives
• Reporting to Sales Manager with weekly, monthly, and quarterly results

Desired Candidate Profile

• Graduation(B.E/B.tech/Bcom/BCA etc), or MBA
• Min 2- 4 years of sales experience, with a history of exceeding lead targets
• Freshers with decent communication can also apply
• Strong communication skills via phone and email
• Proven creative problem-solving approach and strong analytical skills
• Strong desire and ability to scale up the business
• Prior experience as a sales development rep with a track record of achieving sales quotas 

DYT - Do Your Thing, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space. 

Front End Developer – Angular

Front End Developer will be responsible for front end (web) development of our enterprise SaaS applications. You will work with the wireframe/UI Design and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works

Job Responsibilities:

• Development of responsible web application of enterprise SaaS products
• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

Qualifications:

• B.E./B.Tech./MCA or equivalent
• 7+ years’ experience as a Software Developer with at least 3+ years in a similar role

• Understanding of the entire web development process, including design, development and deployment, with some back-end knowledge, is important
• Excellent understanding of Angular 5+/React
• Proficient understanding of web mark-up, including HTML5, CSS3, Bootstrap
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as Git, Gitlab, SVN etc

• Good understanding of NodeJs will be a plus.

• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus