
Job Summary
We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in ServiceNow development, ITSM, HRSD, Service Catalog, integrations, and platform customization. The ideal candidate should have strong JavaScript skills and practical experience with Business Rules, Client Scripts, ACLs, REST APIs, and ITIL processes.
Key Responsibilities
- Develop, configure, customize, and maintain ServiceNow applications and modules.
- Work extensively on ITSM and HRSD implementations and enhancements.
- Design and maintain Service Catalog, Catalog Items, Record Producers, and Workflows/Flow Designer.
- Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs.
- Build and support REST API integrations with external applications.
- Troubleshoot ServiceNow issues, perform root-cause analysis, and provide technical solutions.
- Translate business requirements into scalable ServiceNow technical solutions.
- Follow ServiceNow development best practices and maintain code quality.
- Collaborate with functional consultants, business stakeholders, and other technical teams.
- Support upgrades, deployments, testing, and production releases.
- Apply ITIL principles while designing and implementing ITSM solutions.
Required Skills
- 6+ years of hands-on experience in ServiceNow development.
- Strong experience in ServiceNow ITSM and HRSD.
- Excellent knowledge of JavaScript and ServiceNow scripting.
- Strong experience with Service Catalog.
- Hands-on experience with REST API integrations.
- Strong knowledge of Business Rules, Client Scripts, ACLs, Script Includes, UI Policies, and UI Actions.
- Good understanding of ITIL processes and ITSM best practices.
- Experience in troubleshooting, debugging, testing, and deployment activities.
- Strong communication and problem-solving skills.
Preferred
- ServiceNow certifications such as CSA, CIS-ITSM, or CIS-HRSD.
- Experience with Flow Designer, IntegrationHub, and modern ServiceNow development practices.
- Experience working in enterprise ServiceNow environments.
Notice Period
Immediate joiners to candidates with a maximum 15-day notice period preferred.

About VY SYSTEMS PRIVATE LIMITED
About
Vy Systems is a Global Technology consulting, Solutions, and Managed Technology Services company. We service our customers with ‘RESPONSIVENESS’ as a key factor and we believe that timely response to any transaction increases the operational efficiency and accelerates the revenue and profitability to our customers.
The Company is founded and managed by a team of professionals having more than two+ decades of global experience in the business of Technology Consulting and Services.
Tech stack
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Job description
Location: Chennai, India
Experience: 5+ Years
Certification: Kafka Certified (Mandatory); Additional Certifications are a Plus
Job Overview:
We are seeking an experienced DevOps Engineer specializing in GCP Cloud Infrastructure Management and Kafka Administration. The ideal candidate should have 5+ years of experience in cloud technologies, Kubernetes, and Kafka, with a mandatory Kafka certification.
Key Responsibilities:
Cloud Infrastructure Management:
· Manage and update Kubernetes (K8s) on GKE.
· Monitor and optimize K8s resources, including pods, storage, memory, and costs.
· Oversee the general monitoring and maintenance of environments using:
o OpenSearch / Kibana
o KafkaUI
o BGP
o Grafana / Prometheus
Kafka Administration:
· Manage Kafka brokers and ACLs.
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Other Responsibilities:
· Perform random investigations to troubleshoot and enhance infrastructure.
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Required Skills & Qualifications:
· Kafka Certified Engineer (Mandatory).
· 5+ years of experience in GCP DevOps, Cloud Infrastructure, and Kafka Administration.
· Strong expertise in Kubernetes (K8s), Google Kubernetes Engine (GKE), and cloud environments.
· Hands-on experience with monitoring tools like Grafana, Prometheus, OpenSearch, and Kibana.
· Experience managing PostgreSQL databases.
· Proficiency in Jenkins pipeline administration.
· Ability to work independently and collaborate with developers and business stakeholders.
If you are passionate about DevOps, Cloud Infrastructure, and Kafka, and meet the above qualifications, we encourage you to apply!
Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.
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● B.E/B.Tech in computer science
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• Worked in .NET environment.
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