
Role : ServiceNow (ITSM +HRSD) Developer
Qualification :Bachelor's degree in computer science, Information Technology, or a related field.
Experience : 5 to 8 years
Location: Remote
Responsibilities:
- Collaborate with IT and HR stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITSM and HRSD solutions.
- Design, develop, and configure ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
- Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITSM and HRSD processes and automation.
- Integrate ServiceNow with other systems and external platforms using APIs and web services.
- Collaborate with cross-functional teams to define and implement ITSM and HRSD best practices, ensuring alignment with industry standards and organizational goals.
- Conduct thorough testing of ServiceNow configurations and customizations to ensure high-quality deliverables.
- Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements.
- Stay updated with the latest ServiceNow releases and ITSM/HRSD-specific features, proactively identifying opportunities for process improvement and system optimization.
- Collaborate with other developers, administrators, and business analysts to deliver integrated solutions that meet the needs of IT and HR departments.
- Document technical specifications, user guides, and standard operating procedures for ServiceNow applications and configurations.
- Provide technical guidance and mentorship to junior developers, promoting knowledge sharing and professional growth.
Qualifications:
- Strong expertise in ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
- Proficient in ServiceNow development and configuration, including workflows, business rules, UI policies, and scripting using JavaScript.
- Experience with ServiceNow integration using APIs and web services.
- Familiarity with ITIL and HR processes, policies, and compliance requirements.
- ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and HR Service Delivery Implementation Specialist are highly desirable.
- Experience with Agile development methodologies.

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Strong proficiency in at least one major cloud platform - Azure, GCP(Primary) or AWS. Azure + GCP (Secondary) preferred. Having proficiency in all 3 is a significant plus.
· Design, develop, and maintain cloud-based applications and infrastructure across various cloud platforms.
· Select and configure appropriate cloud services based on specific project requirements and constraints.
· Implement infrastructure automation with tools like Terraform and Ansible.
· Write clean, efficient, and well-documented code using various programming languages. (Python (Required), Knowledge of Java, C#, JavaScript is a plus).
· Implement RESTful APIs and microservices architectures.
· Utilize DevOps practices for continuous integration and continuous delivery (CI/CD).
· Design, configure, and manage scalable and secure cloud infrastructure for MLOps.
· Monitor and optimize cloud resources for performance and cost efficiency.
· Implement security best practices throughout the development lifecycle.
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Hiring for Fullstack Developer - Shopify
Profile - Full stack Shopify Developer
Skills: Nodejs/Reactjs/ Angular , Shopify, Mysql, Rest API
Experience: 3+yrs
Location: Bangalore(WFO)
Notice: Immediate to 1 week
Interested ones kindly share cv at jyoti.kaur(at)programming.com
Thank You
Jyoti
Role Introduction
• This role involves guiding the DevOps team towards successful delivery of Governance and
toolchain initiatives by removing manual tasks.
• Operate toolchain applications to empower engineering teams by providing, reliable, governed
self-service tools and supporting their adoption
• Driving good practice for consumption and utilisation of the engineering toolchain, with a focus
on DevOps practices
• Drive good governance for cloud service consumption
• Involves working in a collaborative environment and focus on leading team and providing
technical leadership to team members.
• Involves setting up process and improvements for teams on supporting various DevOps tooling
and governing the tooling.
• Co-ordinating with multiple teams within organization
• Lead on handovers from architecture teams to support major project rollouts which require the
Toolchain governance DevOps team to operationally support tooling
What you will do
• Identify and implement best practices, process improvement and automation initiatives for
improvement towards quicker delivery by removing manual tasks
• Ensure best practices and process are documented for reusability and keeping up-to date on
good practices and standards.
• Re-usable automation and compliance service, tools and processes
• Support and management of toolchain, toolchain changes and selection
• Identify and implement risk mitigation plans, avoid escalations, resolve blockers for teams.
Toolchain governance will involve operating and responding to alerts, enforcing good tooling
governance by driving automation, remediating technical debt and ensuring the latest tools
are utilised and on the latest versions
• Triage product pipelines, performance issues, SLA/SLO breaches, service unavailable along
with ancillary actions such as providing access to logs, tools, environments.
• Involve in initial / detailed estimates during roadmap planning or feature
estimation/planning of any automation identified for a given toolset.
• Develop, refine, and tune integrations between various tools
• Discuss with Product Owner/team on any challenges from implementation, deployment
perspective and assist in arriving probable solution and escalate any risks to get them
resolved w.r.t DevOps toolchain.
• In consultation with Head of DevOps and other stake holders, prioritization of items, item-
task breakdown; accountable for squad deliverables for sprint
• Involve in reviewing current components and plan for upgrade and ensure its communicated
to wider audience within Organization
• Involve in reviewing access / role and enhance and automate provisioning.
• Identify and encourage areas for growth and improvement within the team e.g conducts
regular 1-2-1’s with squad members to provide support, mentoring and goal setting
• Involve in performance management ,rewards and recognition of team members, Involve in
hiring process.• Plan for upskill of team to know about tools and perform tasks. Ensure quicker onboarding
of new joiners/freshers to team to be productive.
• Review ticket metrics to measure the health of the project including SLAs and plan for
improvement.
• Requirement for on call for critical incidents that happen Out of Hours, based on tooling SLA.
This may include planning standby schedule for squad, carrying out retrospective for every
callout and reviewing SLIs/SLOs.
• Owns the tech/repair debt, risk and compliance for the tooling with respect to
infrastructure, pipelines, access etc
• Track optimum utilization of resources and monitor/track the delivery schedule
• Review solutions designs with the Architects / Principal DevOps Engineers as required
• Provide monthly reporting which align to DevOps Tooling KPIs
What you will have
• Candidate should have 8+ years of experience and Hands-on DevOps experience and
experience in team management.
• Strong communication and interpersonal skills, Team player
• Good working experience of CI/CD tools like Jenkins, SonarQube, FOSSA, Harness, Jira, JSM,
ServiceNow etc.
• Good hands on knowledge of AWS Services like EC2, ECS, S3, IAM, SNS, SQS, VPC, Lambda,
API Gateway, Cloud Watch, Cloud Formation etc.
• Experience in operating and governing DevOps Toolchain
• Experience in operational monitoring, alerting and identifying and delivering on both repair
and technical debt
• Experience and background in ITIL/ITSM processes. The candidate will ensure development
of the appropriate (ITSM) model and processes, based on the ITIL Service Management
framework. This includes the strategic, design, transition, and operation services and
continuous service improvement
• Provide ITSM leadership experience and coaching processes
• Experience on various tools like Jenkins, Harness, Fossa,
• Experience of hosting and managing applications on AWS/AZURE•
• Experience in CI/CD pipeline (Jenkins build pipelines)
• Experience in containerization (Docker/Kubernetes)
• Experience in any programming language (Node.js or Python is preferred)
• Experience in Architecting and supporting cloud based products will be a plus
• Experience in PowerShell & Bash will be a plus
• Able to self manage multiple concurrent small projects, including managing priorities
between projects
• Able to quickly learn new tools
• Should be able to mentor/drive junior team members to achieve desired outcome of
roadmap-
• Ability to analyse information to identify problems and issues, and make effective decisions
within short span
• Excellent problem solving and critical thinking
• Experience in integrating various components including unit testing / CI/CD configuration.
• Experience to review current toolset and plan for upgrade.
• Experience with Agile framework/Jira/JSM tool.• Good communication skills and ability to communicate/work independently with external
teams.
• Highly motivated, able to work proficiently both independently and in a team environment
Good knowledge and experience with security constructs –
Job description
Objectives of this Role
- Source senior level, highly specialist candidates for leading global businesses, covering the European and International markets
- Screen and interview candidates to ensure we put forward the best quality candidates to clients
- Consult with clients on overall hiring strategies and tailor your approach accordingly
- Keep up-to-date with latest industry trends to ensure candidates can be evaluated against industry standard assessments
- Build and develop your client portfolio, providing expert consultation to ensure repeat business
- Generate new leads and clients using your network of contacts
- Network online and offline with potential candidates to promote our employer brand and ensure we attract the best professionals
Daily and Monthly Responsibilities
- Liaise with clients to understand role requirements in order to source the most suitable candidates
- Write and post technical job descriptions on specialist IT job boards, social media and any other relevant channels
- Source, screen and compile a shortlist of qualified candidates for various technical roles
- Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
- Build a candidate CRM to ensure a solid pipeline of qualified candidates - ensuring candidate data is kept updated
- Participate in tech conferences and meetups to network with IT professionals
- Keep up-to-date with new technological trends in order to form strategic conversations with clients on future hiring needs
Skills and Qualifications
- Proven work experience in recruitment - ideally as a Technical Recruiter
- Hands-on experience with various interview formats (e.g. Teams, Zoom, Google Hangouts)
- Technical expertise with an ability to understand and explain job requirements for IT roles
- Experience using LinkedIn Talent Solutions to source quality candidates
- Excellent verbal and written communication skills
- Strong tenacity and ability to build a solid network
Preferred Qualifications
- Degree in HR, communications, marketing, business or similar
- 2 years IT or Tech recruitment experience in a 360 agency role
- Strong experience in sales, business development or client development roles
Job description
The role encompasses administration of and responsible for MongoDB database and will be responsible for ensuring the database performance, high availability, and security of clusters in MongoDB instances.
- The candidate will be responsible for ensuring that database management policies, processes and procedures are followed, adhering to ITIL good practice principles and are subjected to continuous improvement as per PCI standards.
- He / She will be responsible for reviewing system design changes to ensure they adhere to expected service standards and recommend changes to ensure maximum stability, availability and efficiency of the supported applications.
- The candidate should understand the application functionality, business logic and work with application stakeholders to understand the requirement and discuss the new application features and propose the right solutions.
What you'll do
- Install, deploy and manage MongoDB on physical and virtual machines
- Create, configure and monitor large-scale, secure, MongoDB sharded clusters
- Support MongoDB in a high availability, multi-datacenter environment
- Administer MongoDB Ops Manager monitoring, backups and automation
- Configure and monitor numerous MongoDB instances and replica sets
- Automate routine tasks with your own scripts and open-source tools
- Improve database backups and test recoverability regularly
- Study the database needs of our applications and optimize them using MongoDB
- Maintain database performance and capacity planning
- Write documentation and collaborate with technical peers online
- All database administration tasks like backup, restore, SQL optimizations, provisioning infrastructure, setting up graphing, monitoring and alerting tools, replication
- Performance tuning for high throughput
- Architecting high availability servers
What qualifications will you need to be successful?
Skills and Qualifications
- Minimum 1 years of experience in MongoDB technologies, Total should be 3 years in database administration.
- Install, Deploy and Manage MongoDB on Physical, Virtual, AWS EC2 instances
- Should have experience on MongoDB Active Active sharded cluster setup with high availability
- Should have experience on administrating MongoDB on Linux platform
- Experience on MongoDB version upgrade, preferably from version 4.0 to 4.4, on production environment with a zero or very minimum application down time, either with ops manager or custom script
- Experience on building the database monitoring using tools like, AppD, ELK, Grafana etc.
- Experience in Database performance tuning which include both script tuning and hardware configuration and capacity planning.
- Good Understanding and experience with Mongodb sharding and Disaster Recovery plan
- Design and implement the backup strategy and BCP process across the MongoDB environments. Maintain the uniform backup strategy across the platform
- Define the database monitoring, monitoring thresholds, alerts, validate the notifications and maintain the documents for the future references
- Database performance tuning based on the application requirement and maintain the stable environment. Analyse the existing mongodb queries behalf of the performance improvement program
- Work with engineering team to understand the database requirement and guide them the best practice and optimize the queries to get the better performance
- Work with application stake holders to understand the production requirement and propose the effective database solutions
- Review and understand the ongoing business reports and create new adhoc reports based on the requirement

- Fullstack technical expertise with 9+ years of experience in Angular 2+ Versions and NodeJS having led front-end development team.
- Work experience as Architect for 3 or more years. Able to set a tech road map for the entire product/project.
- Previous experience with systems integration projects
- Experienced in the usage and development of REST APIs
- Knowledge and experience in implementing commercial web applications
- Experienced with JavaScript (ECMAScript 6), HTML5, Semantic Markup and CSS 3
- Writing testable object-oriented software using best development practices
- Designing, building, and maintaining developer-friendly HTTP-based APIs
- Agile methodologies and practices (including Scrum, Kanban, Extreme Programming)
- Test-Driven Development or Behavior Driven Development
- Writing Clean Code & decoupled modules using the power of Design Patterns
- Pair Programming
- Experience in AWS
- Experienced in designing scalable solutions, writing efficient code, optimizing performance, and debugging issues.
- Good communication skills with the ability to present complex technical information in a clear and concise manner to technical teams.

- PIM Repository changes, including adding new fields, enumerations, import/export templates, categories
- Data Load: Import product data and assets from various ERP, DAM, and other enterprise business-critical applications into the PIM application
- Data Syndication: Publishing approved Products in Enterworks PIM to consumer application
- Build PIM solution for Multi-Language data requirements & Publication Catalogs
- Participate in all testing efforts for the PIM application
- Creation, validation, and configuring of the Data Quality and Data governance workflows
- Identifies opportunities to gain efficiencies, automate, and improve data quality
- Actively engages in continuous process improvement
- Perform operations, monitoring, and support for PIM application
- Analyze/Troubleshoot and support any issues related to PIM Solution or Release installations
Basic Qualifications
- 4+ years of Product Information Management (PIM) Developer experience
- Strong SQL query writing skills
- Excellent interpersonal, communication, and team-facilitation skills
- Strong analytical and problem-solving skills
- Familiarity with Agile delivery methods (i.e., Scrum, Kanban)
Preferred Qualifications
- Bachelor's degree in business, supply chain, or related major; MBA a plus - Computer Science classes or degree a plus
- PIM/MDM experience with other major platforms (Informatica, Riversand). EnterWorks Enable experience is a big plus


