ServiceNow (ITSM+HRSD) Developer

Who we are

We are a software services company where the ‘HOW’ of building software is equally important to ‘WHAT’. We embrace Software Craftsmanship values and extreme Programming practices to build well-crafted products for our clients. We work with large organizations to help them scale or modernize their legacy technology. We work with startups as extensions of their team, to help them operationalize their ideas efficiently. Incubyte strives to find people who are passionate about creating well- crafted software, who are continuous learners and are sticklers for quality of work. We work on dedicated, long-term commitments with an aim to bring a product mindset into services.

Relentless Pursuit of Quality with Pragmatism: We uphold the highest standards and strive for technical excellence while balancing ambition with practicality.

Extreme Ownership: We take complete responsibility for our work, decisions, and outcomes, fostering a culture of accountability.

Proactive Collaboration: We actively seek opportunities to collaborate, leveraging team strengths for collective success.

Active Pursuit of Mastery: We are committed to continuous learning and improvement, aiming for excellence in our craft.

Inviting and Giving Feedback Effectively: We provide timely, respectful feedback and create a safe space for open communication.

Ensuring Client Success: We are dedicated to building software that helps our clients succeed, treating their goals as our own.

Skills you need to succeed in this role.

What You’ll do as a Senior Software Craftsperson:

• Your typical day will include attending Agile standups, designing components or services, writing lots of code, testing and integrating your code, and reviewing others’ code.
• You’ll participate in and contribute to Agile team activities. You’ll help estimate the amount of time and effort projects will take as part of the sprint cycle.
• You’ll ensure software engineering best practices, coding standards and patterns for development and deployment.
• You’ll investigate alerts about possible errors in the system. You’ll help solve outages, participate in retrospectives, and implement countermeasures to prevent similar issues from recurring.
• You’ll create tools and documentation for internal teams like Client Delivery to understand how the systems work and to enable them to onboard customers in a timely manner with minimal support from Engineering.

What You’ll Bring:

• Proficiency with some or all of the following: JavaScript, TypeScript, React, Node, Storybook, Python, Flask, end to end and unit testing frameworks.
• 5+ years of Object-Oriented Programming with Python or equivalent (required)
• 5+ years of experience working with relational (SQL) databases (required)
• 5+ years of experience using Git to contribute code as part of a team of Software Craftsperson.

You’ll use your experience in/familiarity with technologies relevant to:

• Build, scale, and deliver dynamic and highly available enterprise solutions.
• Help the Agile team execute sprint deliverables.
• Provide an educated estimate of effort for the sprint cycle.
• Think creatively about how to use technology and tools to solve problems faced by our users and customers.

You’ll use your critical thinking skills to:

• Escalate issues to your Agile team in a timely manner.
• Troubleshoot issues and debug code to find the root cause of issues and develop countermeasures to address them.
• Design components that are stable, robust, performant, secure, and scale to accommodate anticipated user volume.

Ø Candidate should have civil diploma.

Ø Candidate should have 3-4 year experience.

Ø Must have knowledge of security sector.

Ø Manage all site work of Gurgaon location.

Ø Manage the allocation of resources, including labor materials and equipment.

Ø Communicate effectively with clients, contractors and other stakeholders to ensure project expectations .

Ø Maintain accurate records of progress, costs and quality control measures.

Ø Ensure projects are completed on time, within budget, and to the required quality standards.

Ø Must have knowledge of AutoCAD & Drawing.

Ø  Proper handling all site fencing work.

Looking for the candidates who have a experience of sales, telesales and excel. Also client handling.

About KAFQA

At Kafqa, we are building the next generation performing arts platform. Our mission is to transform how India learns, performs & watchers performing arts. We are currently in stealth mode with a target public launch date in April. Our launch services consist of technology enabled dance classes in our proprietary studios, production facilities and social media broadcasting & competitions.

Founder & Team

The founder is Shariq Plasticwala. He is a graduate of IIT Bombay & Stanford GSB. He was part of the founding team of Amazon India where he played a key role for over 8 years. Among his roles at Amazon, he was the CEO of Amazon’s first joint venture in India and a Board Member of Amazon’s payments business. The other members of the founding team consist of senior executives from Shiamak Davar & Byju’s.

Background

• At least 1+ years’ experience in back-end development in a fast-paced environment, working in Python & Django Framework
• Deep understanding of technologies used in web-deployed SaaS products, including Rest APIs
• Exposure to AWS, Azure or other cloud providers

Opportunity

We will share our workload as a team and we expect you to work on a broad range of tasks. Here’s are some of the things you might have to do on any given day:

• Developing APIs and endpoints for deployments of our product
• Infrastructure Development such as building databases, creating and maintaining automated jobs
• Build out the back-end to deploy and scale our product
• Build POCs for client deployments
• Document your code, write test cases, etc.

Skills

• Hands-on experience with Python (1+ years)
• Sound understanding of Postgres and NoSQL databases such as MongoDB
• Deep familiarity with UNIX, major cloud platforms (AWS, Azure), DevOps
• Understanding of databases, and related tools, paradigms

About Company

Web: https://www.travelflap.com/

LinkedIn: https://www.linkedin.com/company/travelflap/

TravelFlap Global Private Limited is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve to live better when we know them. That means understanding, respecting and valuing the diversity of unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

TravelFlap is a New York-based privately owned leading tourism brand with over 15 years of experience in the travel and hospitality domain. The company is driven by the vision to take customers through a journey without boundaries or limitations & to be the world's most recognized and trusted e-commerce tourism company on the globe. TravelFlap.com is a premium-experience travel website. We offer flights to over 3,000 destinations, hotel stays in over 85,000 properties around the world, holiday experiences and much more.

Please find below-mentioned JD

Position: Travel Content Writer Intern

Employment Type: Employee - Full Time

Work Location: Jaipur, Rajasthan ( Work From Office Only)

Notice Period: Immediate - 30 Days only

We are looking for a Content Marketing Writer & Strategist to help us create engaging content and assets to nurture leads and increase brand awareness and conversion. As a key contributor on the marketing team, you’ll develop, write and produce compelling content that tells the BOTTOM FUNNEL story and helps grow our brand and our business. The ideal candidate is someone who thrives in a fast-paced environment, enjoys researching, loves finding the right words to connect with customers and partners and is enthused about the dynamic world of TV and video advertising and technology products

We’re looking for a writer with expertise in multi-platform, multi-format content with an understanding of marketing, SEO and the ability to write to specific audience segments.

If you are interested in:

• Working directly with COO and CEO on strategic decisions

• Delivering Ad-hoc focused and conclusive output on a business use-case

• Defining and tracking KPIs to monitor business health

• Instrumenting alerts for proactive/preemptive actions

• Developing dashboards and automate reporting to drive decision making

• Being involved with / lead many different aspects of a fast growing business (from analytics to marketing to operations to business development and even more)

• Tackling new and different challenges every day

• Having Knowledge of Upwork, Fiverr, Freelance, Getleads, HubSpot, Canva, Jira, Slack, Clickup, Trello

• Create long-form and short-form marketing content, including web copy, e-books, blogs, sell-sheets, pitch decks, newsletters, ad copy, emails, and white papers

• Develop expert knowledge of the company’s products and services and a keen understanding of our product roadmap

• Translate details and product/market knowledge into benefits for users based on their business needs, opportunities, and pain points

• Become an expert in Simulmedia’s messaging & positioning and apply the right voice and tone in marketing content

• Drive cross-functional content projects from start to finish

• Partner closely with teams across Marketing, Sales, Product, Design, and People to collaborate on content and support shared goals

• Craft compelling messages that work best for specific marketing channels (ad campaigns, SEM/SEO, site content, thought-leadership pieces, email/CRM, events, and all other applicable touchpoints)

• Continually test and optimize marketing content

• Evaluate projects using relevant KPIs and engagement and conversion metrics

Qualifications

• 4+ years of experience in a marketing content role, ideally at a B2B-focused company

• Knowledge of the TV advertising space, preferably with experience creating content about streaming, connected TV (CTV) or related technologies and platforms.

• Demonstrated success creating content for different channels and formats (you’ll be asked to share writing samples/your portfolio)

• Exceptional writing and editing skills and able to tailor content to established voice and tone guidelines

• Experience collaborating with sales, demand gen, product, and design teams on integrated campaigns and content-forward initiatives

• Self-starter with excellent organizational skills who can drive content projects from start to finish

• Ability to think strategically, prioritize, and deliver multiple projects with tight deadlines in a rapidly changing environment

• Tech Savvy – Use and embrace technology as a tool to enhance effectiveness; adept at learning new technologies quickly

• Expertise in multi-platform, multi-format content

• An understanding of SEO and the ability to write to specific audience segments

• Excellent communication skills

• Keen eye for detail

Bonus points if you:

• Worked in an e-commerce startup or scale-up

• Worked on digital marketing projects (Google Ads, Facebook Ads etc)

And you are:

• Individual Contributor

• Curious about web-services and D2C start-ups

Benefits :

• Opportunity to work on highly challenging international projects.

• Opportunity to travel & work with International clients.

• Flexible and friendly work environment

• Great organisational culture, focus on employee's well-being.

• Work-life balance.

• Be part of the best place to work for certified company

We take tremendous pride in maintaining a high bar for employees and fostering a strong team environment. While we work hard every day, we also believe in relaxing together with lots of team activities. We have an unlimited vacation policy, tuition reimbursement, and no employee financial contribution for medical, dental, and vision benefits. We offer competitive salaries, stock options, and an annual bonus based on performance.

Required Skills: 

• Prior experience in performing the same role in a SaaS security product company.  
• Minimum 10 years of industry experience. 
• Building and managing tools that power AWS cloud services. 
• Experience with managing large scale multi-tenanted SaaS applications. 
• High Availability (HA) and Disaster Recovery (DR) planning and implementation. 
• Expert knowledge of Terraform.  
• AWS SysOps Administrator or DevOps Engineer Certification. 
• Outstanding collaboration and communication skills. Ability to effectively collaborate with distributed teams.  

Nice to Have: 

• Experience going through compliance audits like SOC2, ISO 2700x. 

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!