ServiceNow (ITSM+HRSD) Developer at LMTEQ · Remote only · 5 - 8 years · ₹15L - ₹16L / yr · Profitable · Remote only · Posted 21 Jul 2023
Role : ServiceNow (ITSM +HRSD) Developer
Qualification :Bachelor's degree in computer science, Information Technology, or a related field.
Experience : 5 to 8 years
Location: Remote
Responsibilities:
- Collaborate with IT and HR stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITSM and HRSD solutions.
- Design, develop, and configure ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
- Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITSM and HRSD processes and automation.
- Integrate ServiceNow with other systems and external platforms using APIs and web services.
- Collaborate with cross-functional teams to define and implement ITSM and HRSD best practices, ensuring alignment with industry standards and organizational goals.
- Conduct thorough testing of ServiceNow configurations and customizations to ensure high-quality deliverables.
- Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements.
- Stay updated with the latest ServiceNow releases and ITSM/HRSD-specific features, proactively identifying opportunities for process improvement and system optimization.
- Collaborate with other developers, administrators, and business analysts to deliver integrated solutions that meet the needs of IT and HR departments.
- Document technical specifications, user guides, and standard operating procedures for ServiceNow applications and configurations.
- Provide technical guidance and mentorship to junior developers, promoting knowledge sharing and professional growth.
Qualifications:
- Strong expertise in ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
- Proficient in ServiceNow development and configuration, including workflows, business rules, UI policies, and scripting using JavaScript.
- Experience with ServiceNow integration using APIs and web services.
- Familiarity with ITIL and HR processes, policies, and compliance requirements.
- ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and HR Service Delivery Implementation Specialist are highly desirable.
- Experience with Agile development methodologies.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Experience: 5 to 9 Years
Location: Gurugram
Work Mode: Hybrid( 2-3 Days)
Notice Period: Serving/Immediate (November Joiners)
Job Description – ServiceNow Developer (TPRM)
We are seeking an experienced ServiceNow Developer with strong TPRM (Third-Party Risk Management) experience to design, develop, enhance and support ServiceNow solutions.
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- 4–8 years of hands-on ServiceNow development and administration experience.
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• Configure and customize the ServiceNow GRC modules, including Policy and Compliance Management, Risk Management, and Audit Management.
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• Administer and maintain the ServiceNow GRC platform, ensuring it operates smoothly and effectively.
• Perform regular system updates, patches, and upgrades as needed.
Integration & Optimization:
• Integrate ServiceNow GRC with other ServiceNow modules (e.g., ITSM, ITOM) and third-party systems to enhance data flow and operational efficiency.
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User Support & Training:
• Provide support to end-users, addressing issues, and answering queries related to ServiceNow GRC.
• Develop and deliver training materials and sessions to ensure users are proficient in utilizing the GRC platform.
Reporting & Analytics:
• Create and manage reports and dashboards to provide insights into GRC activities and performance.
• Analyse data to identify trends, potential risks, and areas for improvement.
• Ensure that the ServiceNow GRC application adheres to industry standards and best practices for governance, risk management, and compliance.
• Stay up-to-date with changes in regulations and compliance requirements that may impact the GRC processes.
To proceed further with your candidature, kindly fill out your details using the following application link:
https://forms.office.com/r/BHLcNbgtzJ
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon