ServiceNow (ITSM+HRSD) Developer

Job Overview:

We are looking for a seasoned Senior Backend Engineer (SDE III) with over 5 years of experience to lead, mentor, and grow a high-performing engineering team. The ideal candidate will have extensive hands-on experience in software development, deep technical expertise, and a proven track record of successfully leading large-scale engineering teams and projects. This role requires strategic leadership, the ability to manage complex technical challenges, and the ability to drive innovation while ensuring operational excellence.As a Backend Lead, you will collaborate with key stakeholders across the business, product management, and operations to ensure alignment with the organization’s goals and play a critical role in shaping the technology roadmap and engineering culture.

Key Responsibilities:

• Leadership and Team Development: Lead and inspire a team of engineers, fostering a culture of innovation, accountability, and continuous improvement. Manage the hiring, training, and career development of engineering staff.
• Strategic Planning: Work closely with senior leadership to develop and implement engineering strategies that support business objectives. Define technology roadmaps and ensure alignment with organizational goals.
• Technical Excellence: Guide the team in designing and implementing scalable, robust software systems. Drive the adoption of best practices in architecture, coding standards, and software testing to ensure high-quality product delivery.
• Project and Program Management: Oversee the successful delivery of engineering projects, ensuring deadlines, quality standards, and budget constraints are met. Use agile methodologies to manage the development process and resolve bottlenecks.
• Cross-functional collaboration: Collaborate with Product Management, Design, Business, and Operations teams to define project requirements and deliverables. Ensure the smooth integration of engineering efforts across the organization.
• Risk Management: Anticipate and mitigate technical risks and roadblocks. Proactively identify areas of technical debt and drive initiatives to reduce it.
• Stakeholder Communication: Act as the technical point of contact for stakeholders, providing regular updates on project progress, resource allocation, and performance metrics. Communicate complex technical concepts to non-technical stakeholders.

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in software engineering
• Proven track record of successfully delivering large-scale, high-impact software projects.
• Strong understanding of software architecture, design patterns, and scalable system design.
• Expertise in multiple programming languages and modern development frameworks For this role we require expertise in Python/Django and API Development
• Experience with cloud infrastructure (AWS), microservices, and distributed systems.
• Good experience with MySQL and ElasticSearch. Slight experience with other NoSQL and SQL databases.
• Experience in DevOps, CI/CD pipelines, and infrastructure automation.
•  Experience in delivering full-stack B2B/SaaS applications including mobile applications, web frontend, and a scalable backend.
• Excellent problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
• Strong communication and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.

Position Responsibilities :

• Develop and manage integrations with third-party services and APIs using industry-standard protocols like OAuth2 for secure authentication and authorization.
• Develop scalable, performant APIs for Deltek products
• Accountability for the successful implementation of the requirements by the team.
• Troubleshoot, debug, and optimize code and workflows for better performance and scalability.
• Undertake analysis, design, coding and testing activities of complex modules
• Support the company’s development processes and development guidelines including code reviews, coding style and unit testing requirements.
• Participate in code reviews and provide mentorship to junior developers.
• Stay up-to-date with emerging technologies and best practices in Python development, AWS, and frontend frameworks like React. And suggest optimisations based on them
• Adopt industry best practices in all your projects - TDD, CI/CD, Infrastructure as Code, linting
• Pragmatic enough to deliver an MVP, but aspirational enough to think about how it will work with millions of users and adapt to new challenges
• Readiness to hit the ground running – you may not know how to solve everything right off the bat, but you will put in the time and effort to understand so that you can design architecture of complex features with multiple components.

Qualifications :

• A college degree in Computer Science, Software Engineering, Information Science or a related field is required 
• Minimum 8-10 years of experience Sound programming skills on Python, .Net platform (VB & C#), TypeScript / JavaScript, Frontend technologies like React.js/Ember.js, SQL Db (like PostgreSQL)
• Experience in backend development and Apache Airflow (or equivalent framework).
• Build APIs and optimize SQL queries with performance considerations.
• Experience with Agile Development
• Experience in writing and maintaining unit tests and using testing frameworks is desirable
• Exposure to Amazon Web Services (AWS) technologies, Terraform, Docker is a plus
• Strong desire to continually improve knowledge and skills through personal development activities and apply their knowledge and skills to continuous software improvement.
• The ability to work under tight deadlines, tolerate ambiguity and work effectively in an environment with multiple competing priorities.
• Strong problem-solving and debugging skills.
• Ability to work in an Agile environment and collaborate with cross-functional teams.
• Familiarity with version control systems like Git.
• Excellent communication skills and the ability to work effectively in a remote or hybrid team setting.

●  Should have strong experience in Automation testing, developing and executing test cases. 

● Should have strong experience in Selenium with Java & Cucumber framework.

● Should have a good amount of experience working with Mobile Application testing using Appium 

● Experienced with few of the Automation Testing tools : Selenium, Cucumber, TestNG, SOAP UI/Rest API, Appium. 

● Good knowledge of software testing life cycle :Test planning, Test design and execution, Defect Management, Test Reporting. 

● Hands-on experience on Functional, Regression, System and UAT Testing.

● Good exposure with both Web and Mobile Automation Testing.

● Excellent defect finding, debugging, root cause analysis capabilities. 

Responsibilities

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipleine
• Analize market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor’s degree with 4 + years of Sales and Business Development in the digital marketing industry
• Experience in full sales cycle including deal closing
• Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills

Hi Everyone,

We are hiring.for Sales Executives.

Qualifications:

> Bachelor's education / Graduation is compulsory.

>Excellent verbal and written communication skills.

>Should have experience in field sales of any domain.

>1 Year of minimum experience is required.

>Candidates having a minimum of 3-4 years of sales experience preferably from the Insurance industry/Pharma/ Telecom.

>Candidates should not have an employment gap.

> Candidates' vintage at previous company should be good in stability (minimum 3 years).

Locations: Gachibowli, Uppal, Dilsukhnagar, Secunderabad, Kukatpally, Himayatnagar, Panjagutta etc..........

Budget: up to 5 LPA.

Best Regards,

Chaitra Harsha

CRM Technical Developer

Country: Malaysia

Cities: Kuala Lumpur

Area of expertise: Customer Relationship Management (CRM)

Job Description

You're a problem solver, knowing the systems, applications, and processes that will make a client happy, no matter how complex the IT solution and integrating architecture. You bring expertise and creativity to designing activities and building system prototypes.

About the job

Business and IT don't always speak the same language. It can be difficult for companies to know how IT can help tackle their problems and increase profitability. They need you to understand their business and translate their needs into a software solution that will realize results. 

As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.

Day-to-day you will:

• Assist across all phases of projects (e.g. Plan, Analyze, Design, Build, and Test)
• Demonstrate technical knowledge to design and implement CRM solutions
• Research customer issues that may be non-standard in order to offer solutions
• Support design of conceptual architecture and technical solutions
• Ensure project quality meets standards through critical metric identification and testing plan
• Identify process gaps and work cross-functionally to formulate improvement plans
• Travel as needed

Key Role Skill & Capability Requirements:

You are passionate about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, a self-starter, and a creative problem solver. You are passionate about software and its potential to move organizations forward through innovation.

Your technical skills may include:

• Design, develop, deploy, customize and integrate Microsoft Dynamics CRM with other systems
• Configure and customize on standard workflows, dashboards, forms, views and develop standard or custom reports
• Develop reports or dashboards using PowerBI and integrate with D365CS
• Develop web application, web API, console application, window services to integrate with D365CS
• Develop a script to migrate existing CRM to D365CS
• Complete the documentation required including the source codes, technical specification, and unit test result
• Support SIT, UAT, and production and fix the defect within the agreed SLA
• Strong understanding of Microsoft Dynamic365 CRM, with domain knowledge in Customer Service and Telco industry - this would be a plus point
• Develop Power BI reports and integration to Microsoft Dynamic 365 CRM

Your non-technical skills may include:

• Client management skills and the ability to work with customers to develop and manage an action plan
• Some consulting experience working with external clients
• Experience working with global/offshore teams
• Excellent communication skills

Preferred Education Background:

Bachelor's degree in a relevant field preferred.

Preferred Years of Work Experience:

• Minimum 3 year of Microsoft Dynamic 365 CRM and Power BI development experiences
• Minimum 3 year of experience in ASP.NET C# development, JavaScript, HTML 5, CSS and other web base technology and tools
• Experience with Microsoft Dynamics 365 Field Service is essential