
Role : ServiceNow (ITSM +HRSD) Developer
Qualification :Bachelor's degree in computer science, Information Technology, or a related field.
Experience : 5 to 8 years
Location: Remote
Responsibilities:
- Collaborate with IT and HR stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITSM and HRSD solutions.
- Design, develop, and configure ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
- Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITSM and HRSD processes and automation.
- Integrate ServiceNow with other systems and external platforms using APIs and web services.
- Collaborate with cross-functional teams to define and implement ITSM and HRSD best practices, ensuring alignment with industry standards and organizational goals.
- Conduct thorough testing of ServiceNow configurations and customizations to ensure high-quality deliverables.
- Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements.
- Stay updated with the latest ServiceNow releases and ITSM/HRSD-specific features, proactively identifying opportunities for process improvement and system optimization.
- Collaborate with other developers, administrators, and business analysts to deliver integrated solutions that meet the needs of IT and HR departments.
- Document technical specifications, user guides, and standard operating procedures for ServiceNow applications and configurations.
- Provide technical guidance and mentorship to junior developers, promoting knowledge sharing and professional growth.
Qualifications:
- Strong expertise in ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
- Proficient in ServiceNow development and configuration, including workflows, business rules, UI policies, and scripting using JavaScript.
- Experience with ServiceNow integration using APIs and web services.
- Familiarity with ITIL and HR processes, policies, and compliance requirements.
- ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and HR Service Delivery Implementation Specialist are highly desirable.
- Experience with Agile development methodologies.

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Designation – Technical Specialist L-1
Employment Type – Permanent
Education – Technical Graduate |Graduate / 12th+ Diploma.
Experience – 3 to 5 Years
Location – Bandra, Mumbai
Working – Monday to Friday
Joining – Immediately
Essential Duties and Responsibilities: (Additional duties may be assigned as required)
- Troubleshoot issues in support of production outages within SLA/escalation guidelines.
- Consult with customers to understand the issues.
- Proactively monitor environments and respond to alerts of systems and issues.
- Having the ability to accurately document all actions taken is key to providing the best support possible.
- Capable of performing in a fast-paced technical environment. Continually identify efficiencies for systems, processes, and procedures.
Required Skills:
- Experience with Proxy
- Understanding of and Networking concepts.
- Basic Knowledge of Network terminologies (IPS/ IDS, eb Proxy, microsegmentation, DDos)
- -Basic Knowledge of Security terminologies
- Responsible for taking customer or client calls and offering financial answers to their difficulties and intimating sales with potential customers over the phone.
- Responsible for assisting consumers or clients with financial purchases.
- Provide assistance and solutions to the customer regarding financial products and must speak with your supervisor or team leader to resolve any financial difficulties.
- Provide excellent customer service.
- 5. Eager to gain new talents and should have interpersonal, Research and Record Keeping Skills.
Key skills:
- Must Know English and at least one south language ( Kannada, Telugu, Tamil, Malayalam,
- Effective communication abilities.
- Computer Literate.
At least 1+ year of Prior experience as a Tele caller or similar in the Banking or Finance sector.
Job Description
JOB DESCRIPTION
• Oversee the payroll operations in US and Canada, Knowledge of EMEA payroll will be added advantage
• Provide direct support and governance to third-party payroll vendors. Implement, direct, and maintain
procedures to ensure accurate and timely processing of payroll outside the U.S., in conjuncture with HR.
• Processing changes in employees’ employment lifecycle in accordance with country payroll calendar and
global guidelines (new hire, transfer, termination, time & attendance, benefits, payroll)
• Proper data input and for necessary corrections in the HR systems (Workday, ADP tools)
• Running payroll processes, controls, reconciliation
• Collaboration with members of the country's local team on HR-related topics
Mandatory Skill
• Basic knowledge of North America payroll and how payroll works in general
• Excellent analytical and problem solving with confidence to make decisions and manage escalations
• Must be highly engaging, confident communicator, and detail orientated.
• Experience on ADP WFN, Workday, and Ceridian day force
• B. Com / M. Com with 0.6 to 1-year relevant experience.
• Strong verbal and written communication skills.
• Team player and ability to work with a strict timeline.
• Flexible to work in US shifts.
• Good in Microsoft Office.
• Ability to take ownership of the work.
• Ability to manage the stakeholders independently.
. SHIFT TIMING: 5 AM to 2 PM
Skills
North American payroll,
- Position holder will be an individual contributor
- Build and manage productive, professional relationships with clients
- Ensure clients are using and deriving benefit from IndiaMART
- Ensure products/services in client’s e-catalog are accurately defined
- Maximize revenue by upselling other services and achieve
fortnightly, monthly client retention and revenue targets
- Systematic follow-up and time-bound closures
- Prompt resolution of complaints
- Daily 4-5 in person meetings (F2F) with clients onsite
About Us: We are a group of techies, data analysts, digital marketers, and operations professionals who have come together to provide next-generation e-commerce solutions. We help brands & private labels to grow their businesses on platforms such as Amazon and their own website. We love brainstorming ideas on marketing businesses through digital media and utilize technology to execute them further to achieve the desired goals.
Current Offerings of Technology Department:
- Creating scalable and conversion-friendly eCommerce web platforms using headless integration of Magento and ReactJS
- Building PWAs platforms to provide a better user experience
- Building distributor B2B portals
- Migrating legacy systems to boost conversion and effectiveness preserving their orders, customers, product data and SEO benefits
Key Responsibilities:
- Will be responsible for the scope management for the multiple projects undertaken
- Work directly with clients and consultants to gather requirements to understand their goals and work with the internal team to develop the best solution
- Liaise with external and internal teams to act as the primary technical contact for queries related to the project
- Work with development teams to get them in sync with client requirements
- Improve processes & methodologies to achieve faster and better delivery of project
- Work on internal projects (product and business intelligence projects) to achieve the goal of the respective team
- Write user stories, document the product requirements, workflows & test criteria
- Actively work with Sales team on pre-sales proposal activities & high-level solutioning
- Take initiatives to set up processes in the company and be actively involved in hiring and building the future team
- Be the custodian of functional & non-functional requirements of the projects undertaken
- Work with Product Owner to define, prioritize requirements and accurately maintain requirements traceability.
Skills You Should Have:
- Excellent communicator and relationship builder: A track record of collaborating with a variety of cross-functional teams in a dynamic environment.
- Dynamic: Strong decision-making and prioritization ability. Should be comfortable in dealing with lots of moving pieces. Have attention to detail, and are comfortable learning new technologies and systems
- Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers
- Sense of data: Ability to turn insights into actionable growth initiatives
- Accountability: High sense of ownership and relentlessness to deliver projects with
- High business impact: You value integrity and derive great personal joy from efficient teamwork
- Problem-solving: Good in problem-solving and ability to bring in new ideas and drive project agenda from scratch
- Tools: Experience with tools for capturing and maintaining requirements & mockups/sketches is ideal. i.e. Jira, Zoho
- Consulting approach: Ability to do feasibility study and high-level solutioning for clients
- Soft skills: Good English communication and proactive, collaborative mindset to maintain continuous communication with the clients for project updates and in turn build trust and effective working relationships.
Requirements:
- Experience with all stages of the SDLC, conceptualization to implementation.
- Exposure to Agile methodologies (Scrum)
- Experience working at an agile software company/startup is a bonus
- Strong project instincts; you have a strong intuition about what users want and understand their business
Why should you consider joining Growisto?
- It will be a challenging role and you will get complete ownership to solve challenging problems. If you like challenges and think from a first principle basis, you should definitely take this up
- If you have the aspiration to grow and develop as a leader in parallel to a multifold growth rate of a start-up then you should join us
- If we have to choose between culture/team and profits, our obvious choice is culture. If your thought process and personality resonate with our cultural values, then you should join us
Why should you not consider joining Growisto?
- If the role description does not excite you, then you should not join us
- We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us
● Limitless growth and learning opportunities
● Opportunity to collaborate with multiple stakeholders across hierarchies
● A collaborative and positive culture — Your team will be as smart and driven as you.
● Guidance and mentorship from industry experts and renowned IIT Alumnus
● An opportunity to make an impact — Your work will contribute directly to our strategy and growth
- Prepare, rewrite and edit copy to improve readability, or supervise others who do this work.
- Read copy or proof to detect and correct errors in spelling, punctuation, and syntax
- Plan the contents of publications according to the publication's style, editorial policy, and publishing requirements.
- Verify facts, dates, and statistics, using standard reference sources.
- Review and approve proofs submitted by composing room prior to publication production.
- Read, evaluate and edit manuscripts or other materials submitted for publication and confer with authors regarding changes in content, style or organization, or publication.
- Make manuscript acceptance or revision recommendations to the publisher.
Experience
- Able to perform edit/proofread independently and make the work done by the team members delivery ready
- Graduation / Post Graduation (Bsc/Msc) especially English savvy candidates with English, journalism. Excellent written communication skills Ability to structure sentences well.
- Postgraduate in any field of science/humanities; good command over the English language; an eye for detail; exposure to various style guides; readiness to meet daily/monthly productivity targets; and maintaining the expected quality norms
Desirable
- Good communication skills; team player; problem-solving skills; proactive and innovative
- Mandatorily must have experience in Language Editing, Level-2, Medical Journal, and also knowledge about QC.
• Developing eCommerce sites on Shopify platform
• Migrating websites from other eCommerce platforms to Shopify
• Extending Shopify’s functionalities to next level using storefront APIs, liquid programming, meta fields, etc
• Integrating third-party and platform supported apps in the sites
• Setting up payment integration, shipping methods and taxes in Shopify platform
• Page speed optimization of Shopify sites
• Implementing SEO/CRO best practices in Shopify sites
• Transforming complex layout PSDs into pixel-perfect presentation-layer HTML5/CSS3 templates
• Creating responsive website designs
• Working under tight deadlines
• Handling multiple projects at the same time
• Producing high quality of work with a strong focus on detail
• Thoroughly QA work prior to submission

In 2020, CoVid 19 affected every business, few positively and many negatively. However, E-commerce adoption has gone through the roof and we have seen e-commerce spend grow from 15% to 25% of retail spend in just 8 weeks! (Compare this to a decade that it took to grow e-commerce adoption from 5 to 15%). This put us in a unique situation and provided a huge opportunity for us to help brands grow significantly on e-commerce channels.
At the back of strong product-market fit and a change in human behaviour due to CoVid that buoyed e-commerce, we tripled our revenue consecutively in 2019 and 2020. More than 50 consumer brands use our product to drive e-commerce growth. Our customers include named brands like Bayer Healthcare, J&J, Nestle, Hamilton Beach, Hill’s Pet Nutrition, Kellogg, Kimberly Clark, Colgate, Mars, Inc. and many others.
Our focus in 2021 is to heavily invest in our engineering, product and customer success capability to bolster our product, make our customers successful and establish ourselves as a market leader in this rapidly growing market!
Are you ready to power intelligent commerce ?
@CommerceIQ, you will :
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Build next-generation web applications which are efficient, reusable and with prime focus on customer delight.
-
Explore and design dynamic and compelling consumer experiences.
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Architect, develop, and test highly interactive front-end web applications and reusable components using current web technologies and frameworks.
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Identify and communicate best practices for application architecture.
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Participate in all phases of the software development cycle as part of a Scrum team.
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Obsess over quality in the product you create and the code you write.
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Work closely with the Product Managers, Designers and Backend developers to implement versatile front-end solutions.
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Actively participate in design and code reviews to build robust applications and prototypes.
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Interacting with other team members to passionately collaborate our innovations with teams across CommerceIQ.
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Analyze system function and performance requirements to support design concepts.
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Using New technologies like Vue.js.
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Work closely with the other team members to implement front end solutions, Endorsing upcoming standards, launching, iterating and making a difference.
Experience : 2-5 Years in architecting and delivering complex user interfaces.
Skillset :
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Hands experience in any JS framework like React / Vue.js.
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In depth knowledge of Javascript, functional programming and OOJS.
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In depth knowledge of HTML, CSS, CSS post processors.
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Hands on experience in debugging and improving webapp performance.
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Prior knowledge of ES6, node.js, npm and webpack is a plus.
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Experience with testing frameworks like Jasmine, Mocha, Cypress, Jest would be a plus.
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Passionate about implementing elegant User Interfaces using HTML and CSS.
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Extremely detail oriented to strive for pixel perfect implementation in major browsers.
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Ability to write well-abstracted, reusable, highly performant code for UI components

