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ServiceNow (ITSM+HRSD) Developer
ServiceNow (ITSM+HRSD) Developer
LMTEQ's logo

ServiceNow (ITSM+HRSD) Developer

Sruthi K's profile picture
Posted by Sruthi K
5 - 8 yrs
₹15L - ₹16L / yr
Remote only
Skills
ServiceNow
ITSM
HRSD

Role : ServiceNow (ITSM +HRSD) Developer

Qualification :Bachelor's degree in computer science, Information Technology, or a related field.

Experience : 5 to 8 years

Location: Remote


Responsibilities:

  • Collaborate with IT and HR stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITSM and HRSD solutions.
  • Design, develop, and configure ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
  • Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITSM and HRSD processes and automation.
  • Integrate ServiceNow with other systems and external platforms using APIs and web services.
  • Collaborate with cross-functional teams to define and implement ITSM and HRSD best practices, ensuring alignment with industry standards and organizational goals.
  • Conduct thorough testing of ServiceNow configurations and customizations to ensure high-quality deliverables.
  • Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements.
  • Stay updated with the latest ServiceNow releases and ITSM/HRSD-specific features, proactively identifying opportunities for process improvement and system optimization.
  • Collaborate with other developers, administrators, and business analysts to deliver integrated solutions that meet the needs of IT and HR departments.
  • Document technical specifications, user guides, and standard operating procedures for ServiceNow applications and configurations.
  • Provide technical guidance and mentorship to junior developers, promoting knowledge sharing and professional growth.


Qualifications:

  • Strong expertise in ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
  • Proficient in ServiceNow development and configuration, including workflows, business rules, UI policies, and scripting using JavaScript.
  • Experience with ServiceNow integration using APIs and web services.
  • Familiarity with ITIL and HR processes, policies, and compliance requirements.
  • ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and HR Service Delivery Implementation Specialist are highly desirable.
  • Experience with Agile development methodologies.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About LMTEQ

Founded :
2016
Type :
Services
Size :
20-100
Stage :
Profitable

About

With our LMTEQ expertise in SAP solutions & Remote SAP Support get industry leading SAP S/4HANA implementation, integration & support services.
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