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Service Delivery Manager(Oracle Fusion)
Service Delivery Manager(Oracle Fusion)
VDart Digital's logo

Service Delivery Manager(Oracle Fusion)

Niharikhaa R's profile picture
Posted by Niharikhaa R
10 - 20 yrs
₹25L - ₹40L / yr
Bengaluru (Bangalore)
Skills
Oracle Fusion
Oracle EBS
Service delivery
ITIL


Required Skills & Qualifications

  • 15+ years of Experience in Oracle ERP Support (Cloud/EBS) and IT Service Delivery Management.
  • Understanding of Oracle ERP modules (e.g., Financials, HCM, SCM).
  • Good client-facing, negotiation, and communication skills.

Responsibilities:

  • Manage end-to-end support operations, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
  • Lead incidents, problems, and change management processes, including supporting patches and new releases. Develop service dashboards, monitor performance metrics, and ensure adherence to compliance and risk management.
  • Identify opportunities for automation and process optimization within ERP operations.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About VDart Digital

Founded :
2017
Type :
Services
Size
Stage :
Profitable

About

VDart Digital is a High-growth, Global Digital Solutions, Product Development and Professional Services firm, headquartered in Atlanta, GA, USA with global presence in Canada, Mexico, Belgium, UK, Malaysia, UAE & India with a proven track record in building next generation solutions and connected platforms to transform business and operations.

VDart Digital provides turnkey Digital Transformation, Mobility and Supply Chain Management Solutions using AI/ML/GenAI/Agentic AI, Intelligent Automation, Data Analytics, Blockchain, Cloud, IOT, Identity & Access management, UI/UX, Full-stack and mobile development, Integration etc.


VDart Digital’s Products include TestSamurAI, LendSmartAI; IDocLens, Fleet Management (VGo); Document Verification/Validation Platform (Vvalidate); Employee Engagement Mobile App (V Engage).

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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