Sales Executive

• Sales Consultants:
• 
  
• Responsibilities:
• Interact with clients to understand their travel requirements and preferences.
• Present and promote our holiday packages and services effectively.
• Close sales and achieve monthly targets.
• Build and maintain strong client relationships to ensure repeat business.
• Requirements:
• Excellent communication and negotiation skills.
• Proven track record in sales or customer service.
• Passion for travel and knowledge of tourist destinations.
• Ability to work in a fast-paced environment.

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Position: Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.

Duties & Responsibilities:

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
• Replenishing retail shelves as per store requirement
• Managing store visual merchandising and managing customer billing and gift-wrapping
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
• Maintaining a safe and healthy work environment
• Following the cleaning and hygiene guidelines set by the store

Candidate Qualifications & Skill Requirements:

• Candidate should ideally have 2- 3 years of experience in a similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

The Role

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

Key Responsibilities

• Contact prospective customers through cold calling and emails.
• Follow up on data and leads developed by the sales team.
• Provide support to the marketing team by inviting prospective customers for promotional events.
• Address customer needs and requirements.
• Transfer qualified leads to experienced sales professionals.
• Identify key prospects for sales and develop interests.
• Record and expand your lead database for cold calling and emails.
• Conduct remote demos of our products.
• Follow up diligently on any leads showing interest
• Direct email marketing to key clients and prospects
• Conduct client or market surveys to obtain information about potential leads
• Participate in the preparation of proposals and / or sales presentations
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Key skills and experience required

• Minimum Bachelor’s Degree or equivalent.
• Excellent communication skills.
• Ability to engage in conversations and make accurate judgments.
•  Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
•  Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Exceptional customer service skills.
• Strong project and time management skills
•  Experience working with Western companies (preferred)

Responsibilities:

- Manage end-to-end interactions with prospective customers.

- Deliver tailored product demos to multiple stakeholders.

- Understand customer problem statements and follow a consultative sales process to offer solutions.

- Use sales acceleration tools to perform outbound and inbound sales.

- Research accounts to understand the customer's needs, perform effective follow-up, and generate interest.

- Unearth new sales opportunities through networking.

- Build strong relationships and effectively communicate with the sales, support, and marketing teams.

Requirements

- Have 2+ years of successful experience in SaaS Sales.

- Have been in a quota-carrying role.

- Obsessed with prospect happiness and can set the stage for effective sales follow-up.

- Have excellent verbal & written communication skills.

- Flexible - things change around here. FAST.

Job Summary:

We are seeking a motivated and enthusiastic Telecaller to join our admissions team. As a Telecaller, you 

will be responsible for contacting customers, introducing our products or services, and generating leads. 

Your primary objective will be to engage customers over the phone, provide information about our 

offerings, address any inquiries or concerns, Excellent communication skills, persuasive abilities, and a 

customer-oriented approach are essential for success in this role.

Responsibilities:

• Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities.

Requirements:

• Proven experience as a Telecaller or similar sales role.

• Excellent verbal communication and interpersonal skills.

• Persuasive and confident with the ability to build rapport with customers.

• Active listening skills to understand customer needs and concerns.

• Ability to work in a target-driven environment and achieve goals.

• Strong organizational skills with the ability to multitask and prioritize effectively.

• Proficiency in using CRM software and other telecommunication tools.

• Ability to handle objections and resolve customer complaints professionally.

• High school diploma or equivalent; additional education or certifications in sales or customer 

service is a plus.

• Cold Calling
• Consulting Students and Guiding them to  the suitable course
• Helping students find the path to their passion