Senior Technical PM

Business Analytics Developer

Experience – 6 - 8 years

Location – Remote (India)

The Business Analytics Developer works within the Analytics team developing and maintaining a data-driven approach to decision making across the company. The Business Analytics Developer is responsible for developing SSRS Reports as well as Power BI Dashboards fulfilling requested business objectives. The Business Analytics Developer is also responsible for developing and maintaining key performance indicators (KPIs) that provide actionable insights. This role collaborates closely with business stakeholders, product owners, and subject matter experts to develop a strong understanding of the data and ensure deliverables meet defined needs.

Responsibilities -

• Translate requirements into technical specifications for reporting

• Review stakeholder business specifications for understanding development needs

• Design and develop custom data analytics solutions (SSRS and SQL stored procedures, views, and functions)

• Design and develop Power BI Reports and Dashboards for meeting business stakeholder needs

• Design, develop, and thoroughly test all developed scripts

• Perform ad hoc data analysis as needed or required

• Monitor KPIs and create alerts when thresholds are met or exceeded

• Use advanced-level calculations on a data set using DAX functions within Power BI

• Test all dashboard visualizations and code, ensuring functionality and expected performance measures

• Fully document the process used and the methodologies implemented

• Train and support end users in using Power BI dashboards

• Ensure data security and compliance with best practices following internally provided SQL Standards

Requirements -

• Minimum 6-8 years Power BI Development experience

• Minimum 6-8 years SSRS development experience

• Minimum 6-8 years T-SQL development experience

• Proficiency in Power BI Development, including report and dashboard creation

• Solid understanding of data modeling and data visualization best practices

• Experience with T-SQL for data manipulation, using stored procedures and views

• Familiarity with ETL/ELT (Extract, Transform, Load | Extract, Load Transform) processes

• Knowledge of Data Analysis Expressions (DAX) for creating calculations

• Excellent attention to detail and problem-solving skills

• Excellent communication and collaboration skills

• Proven ability to effectively communicate complex technical information to non-technical audiences

• Ability to work independently and/or as a part of a team

• Adaptability to ever-changing business requirements

• Ability to build rapport, cultivate working relationships and drive collaboration across teams

• Bachelor’s degree in computer science, relevant fields, and/or equivalent work experience

• Microsoft Power BI Data Analyst Associate, Data Analyst Associate, or Azure Data Scientist Associate Certification is a plus

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

About us:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview: 

We're looking to on-board an enthusiastic Customer Success Specialist who loves delighting customers. The role requires hand-holding customers during on-boarding and making them Astra-nauts (yes, that's what we call our customers & team members!) who are well versed with Astra's platform. 

The role will also require collaboration with our sales, security and marketing team. We're a cyber security company with CTOs, engineering leaders & CISOs as our ICP, hence we'll prefer candidates who come with some understanding of principles of computer science.  

Roles & Responsibilities: 

• Ensuring a smooth customer on-boarding
• Championing product adoption
• Maintaining high NPS
• Ensuring renewals of the accounts assigned to you
• Understanding customer requirements and translating them into deliverables.
• You will be attending to customer emails and phone calls on a daily basis
• You will be looking after stakeholder management between various teams and customers.
• Experience working with brand image and promoting value through customer experience
• Building a rapport with the customers
• You will be up-selling and cross-selling complementary Astra products
• You will be ensuring timely delivery by communicating across teams
• Diligently maintain customer success platform

Requirements for this role:

• 1-3 years of experience in customer success
• Excellent written and verbal communication skills
• Technical knowledge required to work in a cyber security organization’s customer-facing role
• Ability to build rapport with the stakeholders
• Willingness to work in a remote setup

Benefits of joining the Astra Squad:

• Embrace the cosy remote work lifestyle.
• Feel the startup adrenaline pumping through your veins.
• Revel in our open, growth-centric ambiance; it's like a digital playground.
• Dive deep into the captivating world of cybersecurity.
• And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.

We are seeking an experienced Business Central Techno-Functional Consultant with 4-8 years of relevant experience to join our team. As a Business Central Techno-Functional Consultant, you will be responsible for providing technical and functional expertise in the implementation, customization, and support of Microsoft Dynamics 365 Business Central (formerly known as NAV) solutions. You will work closely with clients to understand their business requirements, configure the system, and ensure successful deployment and user adoption.

Responsibilities:

• Collaborate with clients to gather business requirements and understand their processes, workflows, and pain points.
• Design and configure Microsoft Dynamics 365 Business Central solutions to meet client needs, ensuring alignment with best practices and industry standards.
• Provide technical expertise in customizing and extending the functionality of Business Central through extensions, integrations, and other development tools.
• Conduct system testing, troubleshooting, and issue resolution during implementation phases to ensure system functionality and data integrity.
• Assist in data migration and data integration activities, ensuring accurate and seamless transfer of data from legacy systems to Business Central.
• Collaborate with cross-functional teams, including developers, functional consultants, and project managers, to deliver successful projects within defined timelines and budgets.
• Conduct end-user training sessions and provide ongoing support and guidance to users post-implementation.
• Stay updated on the latest releases and features of Business Central and provide recommendations for system enhancements or upgrades.
• Contribute to the development and documentation of best practices, templates, and guidelines for Business Central implementations.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Techno-Functional Consultant working with Microsoft Dynamics 365 Business Central (formerly NAV) for a minimum of 4-8 years.
• Strong knowledge of Business Central functionality, including financials, supply chain management, manufacturing, and project management modules.
• Proficiency in developing extensions using AL language, C/SIDE, and C/AL programming.
• Experience with data migration and integration tools, such as RapidStart, SQL Server, or Power Platform.
• Familiarity with Azure, Power BI, and other Microsoft technologies related to Business Central is a plus.
• Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.
• Strong communication and interpersonal skills to effectively interact with clients, stakeholders, and team members.
• Ability to work independently and as part of a team in a fast-paced environment, managing multiple priorities and deadlines.
• Relevant Microsoft certifications, such as Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate or Microsoft Certified: Dynamics 365 Business Central Developer Associate, are preferred.

If you are a motivated and skilled Techno-Functional Consultant with a passion for implementing and optimizing Business Central solutions, we would love to hear from you

Hello,

I am Prashant, Business Head at Jal Electricals

We “Jal Electricals” are famous and leading Supplier, Importer and Distributor with Digital Door Lock product lines, I need a professional Digital Marketing Agent to optimize and run extensive FB ads who know how to create profitable campaigns.

We “Jal Electricals” Established in 2002, we are the Sole Proprietorship with links with well known and certified suppliers in the market. Located in Ahmedabad (Gujarat, India). Currently we want to expand the market to Asia and Europe regions

My products need a marketing campaign to increase sales.Therefore I want to hire a Facebook advertising company with high expertise and experience in this field.

I would like to hire a Digital Marketer with experience in advertising to run Facebook ad campaigns for our business.

If you are interested, we will discuss it.

Best regards,

• Building instranal dashboards to measure execution success of programs
• Identifying and build automated solutions for manual processes using data insights
• Supervising efficient working of all phases of product development.
• Administering the lifecycle of products from conceptualization to implementation, analyzing all business requirements and translating it into production
• Working closely with design, operations, engineering and testing teams in an agile environment to launch products with new features. 
• Determine the product requirements through user engagement, translate requirements to detailed, crisp business requirements and user stories that can be used to create product specifications and architecture. 
• To drive strategic projects aimed at improving the adoption of products/ services or their individual features 
• Driving operational efficiency by continually refining operational processes and influencing Product/engineering teams to enable automation and scale
• Providing directions to the team on technical, deployment procedures, operational process & communication areas.
• Analyzing reports and following up process and results, and monitoring meetings to identify and suggest product improvements and trends
• Managing different teams and complex business processes and working across internal and external stakeholders
• Suggest product enhancements to improve user experience
• Perform quality assurance controls on products
• Prioritize the implementation of new features and set specific timelines
• Create support and training documents for internal and external users

Who We Are:

Polosoft helps brands solve complex challenges through our integrated development and services offering. Headquartered in Bhubaneswar with offices in Delhi & USA, our teams are connected by a set of core values that inform everything we do, from how we hire to how we work together: values like Everyone Matters, No Silos, and Masters of Our Craft.

At Polosoft, we are creating a new model for a new age client, and we are obsessed with measured impact. We combine digital, analytical, and creative capabilities with industry knowledge and experience. That means clients can bring us their biggest challenges, knowing we have what it takes to bring a new business vision to life.

Polosoft is growing fast; hence an entrepreneurial mind-set and the ability to multitask would be highly desired.

We are Looking For:

As a Full Stack Developer, you are constantly leveraging your technical skills and creativity. You have mastered front-end and back-end development, creating reliable, lightweight, malleable, and high-performing web & enterprise applications. You are fluent in core PHP and at least 1 MVC framework from Laravel and Codeignitor, comfortable using CLI in Unix/ Linux server environments. You are technologically agnostic, genuinely enjoy experimenting with new frameworks, and closely follow changes across the tech landscape.

This role is perfectly suited for people that love to learn because it requires you to continuously update your skillset and technical abilities. Staying up to date on new development tools, programming techniques, and industry trends is also part of the job. If you’re someone who loves logic and problem solving, then We are looking for You.

What You Will Do

• No day is the same - you will create technical designs that support varying client requirements.
• You will design and develop full-stack web applications using the latest web technologies, primarily Angular js and React js, Express js
• Write code that passes unit tests and withstands an agile and test-driven development environment.
• Leverage your skills in industry standard tools to deliver weekly code releases.
• You’ll work in a ‘no silos’ environment, frequently collaborating with global teams and roles across the organization.

Who You Are

Requirements

• You can build products from scratch.
• You have expertise in any one of the back-end frameworks (PHP 5.x/7.x with XAMP/LAMP Environment, Laravel, Codeigniter PHP web framework, Node js, Express js, etc.)
• You are fluent in these languages - PHP, Javascript, NodeJS
• You have Strong knowledge of Ui and UX

• You have dabbled in these front-end tools - HTML 5, Bootstrap 3.0/4.0, CSS 3.0, React js,Node.js Angular JS, JQuery
• You understand when to use NoSQL ( Mongo DB) vs. relational database (MySQL)
• You are comfortable to use any of the web services (REST/ SOAP/ XML)
• You are comfortable to use ecommerce tool like magento 1 and 2, Woocommerce,prestashop and other CMS tool like wordpress (plugin building),drupal  and Joomla
• You preferably have experience in working with GIT, SVN or similar SCM tools
• You must have done one of this payment gateway integration - Paypal/ Stripe/ Razor pay
• You are comfortable working up and down the stack.
• You can convert ideas into designs and build them out

Seniority Level

Mid-level 2-4 Years of Experience

CTC : 3 – 6 LPA

Exp : 7- 15 yrs

• 7+ years strong technology background with excellent hands-on knowledge of Salesforce application development.
• Strong in developing Lightning components, Aura framework & UI designing web- pages. Hands on experience on LDS components and lightning app builder.
• Experience in consuming and exposing SOAP and REST based APIs
• Strong fundamentals in SFDC database with SOQL & SOSL
• Hands on Salesforce Channels such as Partner Community, Success Community & cloud communities.
• In depth understanding of SFDC Profiles / Roles and Sharing Rules , Validation Rules , Tasks , Workflow rules , Triggers , Process Builder etc.
• Experience with the https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsalesforce.com%2F&;data=04%7C01%7CRJagan%40TechMahindra.com%7C747a7614a2ca4743ec1b08d90ef65b00%7Cedf442f5b9944c86a131b42b03a16c95%7C0%7C0%7C637557273514172899%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uDcwmfR55KJjKle%2FkoPprdxeypszF%2BW85MOJWXe0WU0%3D&reserved=0">Salesforce.com APEX data loader , https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsalesforce.com%2F&;data=04%7C01%7CRJagan%40TechMahindra.com%7C747a7614a2ca4743ec1b08d90ef65b00%7Cedf442f5b9944c86a131b42b03a16c95%7C0%7C0%7C637557273514182896%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wsvlAMzgXJ35%2FTMHJPWUur54rXEEeL7GD5ZVqZk9Vd0%3D&reserved=0">Salesforce.com web services APIs
• Certified in SFDC technical domain would be preferred.