Senior Software Engineer - Java Application Support

Hiring : Senior Databricks AI Architect

Exp : 15 - 18 yrs

Work Location : Pune WFO

Skills :

10 +years of experience in Data Engineering, Data Architecture, Analytics, or Software Engineering.

Minimum 5 years of hands-on experience with Databricks (Mandatory).

Strong expertise in designing and implementing enterprise-scale data platforms on Databricks.

Hands-on experience with AI-powered engineering tools such as Databricks Genie, Cursor, GitHub Copilot, or similar AI platforms.

Strong proficiency in Python, SQL, Spark, Delta Lake, and Databricks notebooks.

Excellent communication, stakeholder management

Note: PLEASE READ BEFORE APPLYING

-You are currently working at Startups, VC or Tier 1 Consulting (McK, BCG, Bain, LEK, Parthenon, Kearney).

-Your current salary is within 18 LPA.

-You are ready to relocate to Bangalore.

About the role:

-Enable performance measurement and tracking of key metrics for the partnerships vertical.

-Own competition analysis and Identify new business trends in the ecosystem. Provide the business team with insights to work on new features, competitive advantage and technology intelligence.

-Work on consumer spending data emerging from card usage and provide use cases for the business team to pursue partners.

-Comparative analysis between vendors/partners and recommend choices to the business team.  

Requirements:

-1-5 years of experience in strategy, consulting roles or research roles.

-Data interpretation, presentation and comparative analysis are must haves.

-Excellent communication skills

-MBA/Management graduate from tier1 B-school  - IIM/ISB/IIT/BITS/NIT/DU Colleges

Role & Responsibilities:

• Strong Microsoft Dynamics CRM product experience, ideally with CRM 2016 or 365.
• Have been involved in the delivery of at least five Microsoft Dynamics CRM projects.
• 4+ Years of custom development experience in Microsoft Dynamics CRM/365.
• 3+ Years of experience in .NET, C#, ASP.NET & JavaScript programming.
• Proven experience in consulting on software products, business analysis &requirements gathering.
• Proficiency in developing plug-in & workflow assemblies.
• Experienced in developing .NET web services & web API applications.
• Understanding of SQL Server 2016. Able to customize CRM forms, views, workflows, business rules, charts, & dashboards.
• Knowledge of CRM usage in Browsers, Outlook, Tablet & Mobile Applications.
• Knowledge of Power Automate and Azure is a plus but not mandatory.
• Hands on experience with Team Foundation Server. Responsibility :
• Implementing & extending Dynamics CRM software & inspiring its use within the business environment, advising on best practices to ensure its features are utilized to their fullest.

· Creating Sales lead

· Customer visit to the scale

· Converting lead to prospects/order.

· Meeting customers and providing necessary product information to all the stakeholders

· Proposal and customized solution to be shared with a customer

· Maintain relationship with customer

• Documenting the financial transactions of the organization in a timely and accurate manner and monitoring spending and budgets
• Maintaining and updating account books and systems
• Being a part of handling monthly, quarterly and annual closings
• Ensuring timely bank-related payments, calculating taxes and also preparing tax returns
• Reconciling accounts receivable and accounts payable
• Compiling and reporting financial statements and records to the management in regular intervals
• Ensuring compliance with laws and regulations while recording, maintaining and reporting financial statements
• Responding to various inquiries, as communicated by the management, on a timely-manner

Desired Candidate Profile

• BCom is a must and relevant work experience of 2 – 3 years as an Accountant
• Advanced MS Excel skills as well as strong knowledge and experience in Tally
• Good communication skills, excellent attention to detail and good analytical skills
• Experience of maintaining confidential data    

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge

HUGHES SYSTIQUE CORPORATION (HSC) is an award-winning software solutions and services company that has been instrumental in steering the digital transformation journey of its clients from the forefront.  Headquartered in Rockville, Maryland USA with development centres in Gurgaon and Bengaluru, India, we work for a wide variety of clients ranging from Fortune 100 Tier 1 equipment vendors & ISVs to small and innovative start-ups with operations in US, Europe, UK, South East Asia, Japan, India etc.

Skillset Required:

• Strong experience in Java coding and Selenium
• Experience in developing automation frameworks from scratch
• Good experience in API testing
• Strong background and experience of working in tooling or QA automation
• Proficient with bug tracking and test management toolsets to support development processes
• Strong problem-solving and analytical skills

Key Work Responsibilities:

• Provide thought leadership in providing the test methods to be adopted as per project needs.
• Designing, developing and supporting frameworks for our test infrastructure and providing automation expertise to our development teams
• Research, recommendation and implementing tools as needed with the goal of increasing automation
• Prepare test plan, test estimates for committed work
• Assess the dependencies from different teams, communicate well in advance and work to close the dependencies.