
As a ServiceNow Developer, you will be responsible for the design, development, implementation, customization, and support of ServiceNow solutions. You will work closely with business stakeholders, IT teams, and end-users to translate requirements into efficient and effective ServiceNow applications. Your expertise in ServiceNow platform development, configuration, and Administration will be crucial in delivering high-quality solutions that streamline processes and enhance productivity.
Responsibilities :
- Design and develop ServiceNow applications, modules, workflows, and forms based on business requirements and best practices.
- Customise and configure ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalogue, to meet specific business needs.
- Collaborate with cross-functional teams to gather requirements, analyze business processes, and propose innovative solutions using the ServiceNow platform.
- Create and maintain technical documentation, including system design specifications, test plans, and user manuals.
- Perform ServiceNow platform upgrades, enhancements, and integrations with third-party systems as needed.
- Conduct thorough testing and debugging of ServiceNow applications to ensure functionality, stability, and performance.
- Provide ongoing support and maintenance of ServiceNow applications, troubleshoot issues, and resolve incidents and service requests.
- Stay up-to-date with the latest ServiceNow releases, features, and functionalities and evaluate their potential impact on the organization.
- Collaborate with administrators and other developers to establish development standards, guidelines, and best practices for ServiceNow platform usage.
- Train and mentor junior developers and provide guidance on ServiceNow development techniques and best practices.
Qualifications :
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Proven experience as a ServiceNow Developer, with a strong understanding of the ServiceNow platform and its core applications.
- In-depth knowledge of ServiceNow development, including scripting (JavaScript, Glide), UI customization, and workflows.
- Proficiency in ServiceNow development tools, such as ServiceNow Studio, ServiceNow Developer Studio, and ServiceNow Workflow Editor,
- Experience with ServiceNow integration technologies (SOAP, REST, JSON, XML) and web service integrations
- Solid understanding of ITIL processes, IT service management (ITSM) concepts, and IT operations.
- Ability to translate business requirements into technical specifications and develop efficient ServiceNow solutions.
- Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues.
- Excellent communication skills, both verbal and written, with the ability to effectively collaborate with stakeholders at all levels
- ServiceNow certifications (e.g., ServiceNow Certified Application Developer, ServiceNow Certified System Administrator) are highly desirable.
Must have Skills :
- Experience in ITOM
- Experience in CMDB

About AJACKUS
About
Ajackus is a people-centric technology company that helps small to medium-sized businesses and digital startups grow faster. With 11 years of experience in creating purposeful impact, we assist clients in enhancing their technological capabilities by building highly efficient and accountable remote technology teams that use a patented architecture to create secure and scalable business solutions.
We’ve been recognized as a ‘Great Place To Work’ and are intentional about creating a diverse and flexible culture for our team. We believe in our values, our culture, and in providing a platform for every individual to share their suggestions and ideas through an ownership-based model. For our strong ethics and value system, we have been recognized by the Government of India under the 'Companies that Care' initiative.
Ajackus has team members working from every part of India, our hybrid work policy allows us the flexibility and choice to work from anywhere while being productive and efficient. We provide a lucrative bouquet of benefits that don't just focus on great compensation structure but cover the holistic perspective of an associate's life.
Our solutions have saved lives (Healthcare), brought transparency in commerce (Fintech), helped people with the assets for life (Real-Estate), and allowed people to build on top of what we have created (Open Source). Besides these, we have extensively explored emerging technologies like IoT, AI/ML, and worked in industries like electronics, telecommunication, e-commerce, mental health & wellness, travel, media & publishing, entertainment, etc.
Our philosophy is simple, we may not know all the answers, but we know how to find all answers. Come, join us, in this journey to create a true impact in the world!
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We are looking for a Fullstack JavaScript Engineer with a backend-heavy profile to join our innovative product team.
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Relevant Experience (In years):4+
Job Location: Mumbai
Skill: Java 8+, Spring Boot, Spring, Junit, MySQL, JSP, Servlet, JPA/Hibernate, REST Web service, SOAP web service, JQuery, Ajax, HTML, JS, JSON.
Role Category: Software Development
Education: BE / BTech in Any Specialization, MCA, BSC (IT)
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Has experience working on Frontend technologies CSS, HTML, and JavaScript / JQuery
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Comfortable working in a fast-paced, result-oriented environment.
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Significant Java Programming experience (in J2EE).
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Should be able to understand the requirements clearly and document the same whenever required.
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- Industry: SAAS
- Function – Information Technology
- Experience Required: 5-7 years
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Solid understanding of MongoDB
Should have experience in RESTful APIs
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Strong understanding of asynchronous programming patterns
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The Role:
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- Analyzes, designs, develops, codes and implements programs in one or more programming languages, for Web and Rich Internet Applications.
- Supports applications with an understanding of system integration, test planning, scripting, and troubleshooting.
- Assesses the health and performance of software applications and databases.
- Establishes, participates, and maintains relationships with business units, customers and subject matter experts in order to remain apprised of direction, project status, architectural and technology trends, risks, and functional/integration issues.
- Defines specifications and develop programs, modifies existing programs, prepares test data, and prepares functional specifications.
- Analyzes program and application performance using various programming languages, tools and techniques.
- Provides guidance to non-technical staff in using software and hardware systems most effectively and efficiently.
- Reviews project proposals, evaluates alternatives, provides estimates and makes recommendations.
- Designs and defines specifications for systems.
- Identifies potential process improvement areas and suggests options and recommends approaches
- Knowledgeable in software development and design pattern
- Swagger, Rabbit MQ, Kafka
- Good API skills technology such as Rest web service and Spring based technology
- Good knowledge on Container based application configurations and deployment preferred env. is OpenShift
- Experience on creating unit test using Junit
- Experience on markup language such as JSON and YML
- Experience on using quality and security scan tools such as Sonar, Fortify
- Experience on Agile methodology
- 7 -10 Years of experience in software development.












