Senior Sales Manager

REVIEW CRITERIA:

MANDATORY:

• Strong Manager – Customer Success, Account management Profile
• Must have 6+ years of overall experience with at least 4+ Years in Customer Success role
• Must have 1+ years of experience in AdTech industry
• Must have experience managing clients in the outside India market (Preferably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)

PREFERRED:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

ROLE & RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustling experience ina high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 6-8 years of experience in the internet/technology industry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

About Us

At Synorus, we’re building a suite of intelligent, AI-powered products that redefine how people interact with technology — from real-time video editing tools to legal intelligence and creative automation systems.

We are looking for a Frontend Developer who is passionate about crafting seamless, elegant, and high-performance user interfaces that bring next-generation AI experiences to life.

Key Responsibilities

• Design, develop, and maintain modular, scalable front-end components using React, Next.js, and TypeScript.
• Implement interactive, media-rich interfaces powered by AI and real-time data.
• Work closely with backend and AI teams to integrate APIs and WebSocket-based data flows.
• Ensure pixel-perfect, responsive, and accessible user interfaces across platforms and devices.
• Optimize performance through efficient rendering, lazy loading, and dynamic imports.
• Maintain high-quality code standards using TypeScript, ESLint, and testing frameworks.
• Contribute to our evolving design system and component library shared across products.
• Collaborate with designers and engineers to deliver intuitive, creative, and impactful user experiences.

Skills & Experience

• Strong proficiency in React, Next.js, TypeScript, and modern JavaScript (ES6+).
• Expertise in Tailwind CSS, Framer Motion, and other animation or motion libraries.
• Experience with state management tools such as Valtio, Redux, or Zustand.
• Familiarity with design tools like Figma and understanding of responsive grid systems.
• Experience integrating APIs and working with real-time data through WebSockets.
• Understanding of accessibility (WCAG), cross-browser compatibility, and performance optimization.
• Bonus: Experience with Remotion, Canvas APIs, or WebGL for video or AI-enhanced UIs.

Ideal Candidate

• Obsessed with clean, maintainable, and scalable UI code.
• Understands both design aesthetics and engineering trade-offs.
• Self-driven, detail-oriented, and thrives in a fast-paced startup environment.
• Excited to experiment with emerging technologies — AI, real-time collaboration, or creative tools.
• Loves solving complex problems through thoughtful, user-centric design.

Education

• Bachelor’s or Master’s in Computer Science, Engineering, or equivalent hands-on experience.
• A strong project portfolio or GitHub profile is highly preferred.

Why Join Us

• Work directly with the founding team and AI engineers on products shaping the future of creativity and automation.
• Be part of a fast-growing ecosystem where your work impacts multiple real-world products.
• Experience a flat hierarchy, flexible hours, and an environment that rewards innovation.
• Access to cutting-edge technologies, mentorship, and rapid growth opportunities.

Futuristic Labs is exactly what it sounds like - a place to 'dream' & 'build' futuristic products. A research and product development studio with an enthusiastic team working towards building innovative consumer products to create a future with superior and healthier lifestyle.

http://futuristiclabs.io/

At the moment we are set out to solve home cooking. To achieve this, we have RIKU, our flagship product, which is a fully automatic, AI assisted rice and curry maker. Other products in this ecosystem are : Semi - A smart induction cook top, A digital kitchen app and a Recipe platform; The perfect blend of hardware and software.

http://getriku.com" target="_blank">http://getriku.com

http://cookwithsemi.com" target="_blank">http://cookwithsemi.com

http://www.klynk.app" target="_blank">www.klynk.app

So if you love good home cooked food and are excited to build an automated solution for the entire cooking process, then this is the place for you!

​

We are looking for a product designer who has a good understanding of the entire design cycle right from user research, problem discovery, sketching and wire-framing, building flows and interactions, to creating pixel-perfect screens, testing prototypes and working with developers. And most importantly - repeating the cycle all over again to see what more can be done.

We are a fast-paced team focused on complex design challenges. This position works closely with many other teams and will be an advocate for user experience. By constantly focusing on the user, you’ll create products that are not only amazing to look at, but also intuitive and useful to thousands of people worldwide. We are a lean startup and expect you to wear many hats when needed and you are not afraid of getting your hands dirty.

As a Product Designer you will:

• As the first ever Product Designer, you'll be the core owner of our mobile app from start to finish. You’ll help us better understand our users’ needs & pain points, and will have the skills to turn your learnings into beautifully designed visuals and interactions. You'll report to our CTO and collaborate with the engineering team.
• You are an active collaborator/contributor for our other web applications.
• Work closely with cross-disciplinary teams including Product, Engineering, Marketing and various Business teams to deliver delightful customer experiences
• Work closely with the engineering team to assure design quality by auditing implementation during development.
• Define the product briefs together with stakeholders, get buy-in of your design.
• Attend product meetings and have a granular understanding of the company’s goals.
• Facilitate product vision by researching, conceiving, wire framing, sketching, prototyping, and mocking up user experiences as well as developing system information architecture.
• Drive user research, create detailed user journeys and take appropriate design decisions backed by user-behavior and data.
• Effectively work with a team of designers, help them in raising the bar, resolving road-blocks, prioritizing and breaking down complex projects into simpler tasks
• Use basic analytics tools to gather customer data (funnel), iterate on product based on data & feedback to drive improvements in overall product experience.
• Ensure that we have the right product velocity by working with business, growth, and core product teams.
• Measure and iterate on your developed product once it’s live based on product OKRs
• Help team members with other aspects of running a sprint, such as stakeholder interviews, research, user testing and design documentation.
• Mentor junior designers to help other designers work efficiently and participate actively in the hiring process.
• Establish design systems to maintain design consistency and coherence across the brand.
• Develop & document internal tools & processes to translate product requirements into unique designs for desired experiences.

What do we think you need to succeed in this role:

• Experience: You have 3+ yrs experience in a Product Design or related role (Visual Design, UI/UX/CX Design) in designing preferably consumer facing digital products.
• Empathy: You have deep empathy and interest in keeping your customers point of view in the forefront, as well as constantly validating your design either through quantitative or qualitative research.
• Expertise: You have a deep understanding of UX, prototyping, visual design, typography, components usage, wire-framing, information architecture and visual hierarchy along with relentless execution powers. You are well versed with one of the design tools: Photoshop, XD or Figma and its underlying best practices
• Execute: You can create pixel-perfect visual designs with a good sense of aesthetics, with great attention to detail.
• Ownership: You can work independently and have high ownership of getting things done. You take the lead in discovering problems and execution.
• Leadership: You have the ability to lead and manage several complex projects simultaneously
• Growth Mindset: You welcome challenges, product feedback and ambiguity as a path to unlock your maximum potential.
• First Principle’s Thinker: You excel at understanding and solving complex problems via first principles. You can understand business, design and engineering goals along with constraints.
• Planner: You are good at project management and comfortable breaking down complex projects into simpler tasks.
• Timeline focused: You take pride in balancing fast shipping with quality shipping, with the ability to deliver solid work on a tight schedule.
• Curiosity: You love exploring new products in the market for coming up with new ways to make the product more complete and robust.
• Learner: You have the ability to learn quickly, teach yourself new skills, and thrive within a complex, fast-paced environment
• Effective Communicator: You are comfortable and confident articulating ideas and presenting your work/thoughts in verbal or written form.

Benefits

Curious what it's like to work at Futuristic Labs?

Being in an early start-up, you will be working closely and along with the leadership team and can potentially learn and grow exponentially.(other roles)

Our people are at the heart of what we do at Futuristic Labs. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our people. We train and reward talent and are looking to develop leaders at all levels to bring out the best in each othe

We are immediately looking for a highly creative individual who has the ability to create digital animation concepts for E-learning projects/campaigns. Will have to conceptualize & generate 'ideas'. Flash Animator would be working closely with Creative Head and Art Director to create engaging work across print & digital media.

• To design & develop a wide variety of animation shots for e-learning products.
• Design & createanimation videos and develop different kind of cartoon/character designing.
• Understand design/brand brief and coming up with visually inventive & original ideas and design (in line with client’s/brand’s objectives)
• Combine art and technology to communicate ideas through text, images and the layout. 
• Use a variety of design elements to achieve artistic or decorative effects.
• Make a strong, effective impact on learners to improve retention of information through the strong Illustration and flash animation skills.

• Thorough knowledge of Flash Animation, illustration with at least 2years of experience.
• Must have Professional knowledge of Character designing or related field required as normally acquired through completion of a Bachelor’s degree in Fine Arts.
• Drawing skills and illustration.
• Have a results-driven mind set, understanding that your work should simultaneously be beautiful and highly
• Aspired candidate must have experience in E-learning projects.
• Bachelor’s degree or diploma in interaction design, new media design or related design
• Portfolio to accompany
• Background check and reference checks required upon selection

At WITS, we blur work and play, and you get all the perks of a global company. You will get to work with a dynamic group of people, who are delivering results and working zealously across time. We love what we do, and we think you will too.

• Group Mediclaim
• Fun Saturdays
• Flexible timings
• 0% Interest Loan

CreateID8 http://createid8.com/">http://createid8.com/ (A division of Wits Interactive Pvt. Ltd)

We are a leading 360 degree communication solutions agency creating solutions that can be deployed across all mediums.

Advertising and Communication: Using creative expertise and all available marketing collaterals to provide turn-key solutions. 360° blends, which are unique and innovative, adding great value to our Customer's Brand identity. We provide Branding and Communication solutions; delivered through the latest technology using our contemporary ideation techniques. We are into brand conversations via varied channels - Corporate films, Info graphics, Print Media Solutions across technology platforms. All these translate into solutions that not only win customer praise but also gain industry recognition for their classic design. The little details matter to us. Our solutions are detailed to provide a holistic stratagem to our Clients in their branding needs. This approach involves aligning all the Marketing Collaterals to the decided Brand strategy of our Client.

We create compelling advertising campaigns and brand communication strategies to achieve your marketing objectives. Whether you want to launch new product, attract new customers or engage existing customer, we are here you help you from planning to execution.

Marketing Collaterals Print and Digital Media

Marketing Campaign Planning Advertising Campaign Planning

Creative Design: From print to digital media, we have in house team of creative people who have been designing creative that deliver long-term, impactful impressions.

Our team of creative experts is equipped with skills ranging from graphic design, photography, animation and copywriting to envision and deliver various creative solutions including graphic design, marketing collateral development, print or digital advertising, corporate rebranding and more.

Branding & Rebranding Brochures & Catalogue Design Annual Reports

Digital Creative Design Creative copywriting
http://www.witsindia.com/">http://www.witsindia.com/

http://createid8.com/">http://createid8.com/

Must have -

1- Magento 2 working experience for minimum 2 years

2- Work with Magento integration systems, viz CMS/CRM/Payment gatway/shipping etc

3- Analyse, code, debug, test, document & deploy application

4- Experiance building REST API

5- Knowledge of GTM and FB integration

Good to have-

1- Magento 2 certification

2- Experience in fronted tech like HTML5, CSS3, JQuery and ReactJS

3- Experience of working on PWA apps