Mid Level Machine Learning Engineer / Data Scientist

What You'll Do:

• Designed, architected, and built the core AI-powered application from the ground up.
• You will join a small team with an unparalleled 'fire-in-belly' to close deliverables and a "hungry for more"
• Collaborate with visionary founders to define the product roadmap and bring innovative ideas to life.
• Leverage your expertise in Azure Cloud, full-stack development, and automation to develop scalable, secure, and high-performing solutions.
• Take ownership of the technical stack, system integrations, and deployment pipelines.
• Establish best development, testing, and deployment practices to ensure the product's success in a competitive market.

Who You Are:

• Proficient in full-stack technologies, including React.js, Node.js, Python/Django, and similar frameworks.
• Tech leader who thrives in startup environments and is fully hands-on in coding and working under minimal supervision.
• Highly results-driven. (very important)
• 8+ years of proven experience in the technology product space, including building and scaling applications.
• Strong knowledge of Cloud platforms, Azure Cloud architecture, and automation tools.
• Experienced in developing and deploying enterprise-grade applications.
• Passionate about AI and its potential to transform the enterprise landscape.
• Eager to solve complex problems and create products with tangible business impact.

Why Join Us?:

• Be part of a founding team, playing a critical role in shaping a cutting-edge AI product.
• Collaborate with industry leaders and visionaries who are passionate about innovation.
• This is an opportunity to grow alongside the company and lead a high-impact engineering team.
• Equity and ownership in the product’s success.

We want to hear from you if you’re ready to make a real difference, push boundaries, and build something extraordinary!

Status: Open

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No of Openings: 30

Salary: ₹15000 - ₹18000 INR

Language: English, Hindi

Skills: Excel, Computer

Experience: 0 - 5 years

Qualification: 12th

Age: 18 - 30 years

Description

Visit

We are hiring a customer service representative to manage customer queries and complaints.

Responsibilities

• Require one year relevant experience in inbound process
• Excellent communication in English and Hindi
• A call center agent's job description is to provide courteous and professional phone support to callers, whether they need help troubleshooting a technical issue
• Answering customers' questions about its products and offering suggestions to fit their needs; handling the order process and taking payments;
• Updating customer account information, as needed; and escalating calls when a manager or higher level representative is needed
• To most effectively help customers, call center agents need to understand the company's offerings and to be able to -communicate policies and product information well.
• It is also important to be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset.
• Being organized and focused is necessary for the agent to input information into the company's computer systems while also talking to the caller

Qualifications-

• 12th or Graduate
• Language- Hindi & English
• Age 18-30

For Inbound-

• Good communication skills
• Rotational shift and week off
• Salary - for fresher - 15k In hand
• Experience - 16.5k in hand

At Better, we are working hard to be the world's most loved skill learning platform & build the future of passion. We are here to do the best work of our lives, and together, we hope you are too. Come & help shape the future of inspiration & passion. As an early team member, you get to shape the direction of our products, company culture, hiring & product engineering practices.

-Kunal Sarkar (kunal) was recently Founder & CEO @ Lumosity, a global brain training product & is based in San Francisco. He is passionate about edtech & the holistic learning space.

We want to recreate the magic, and build the same customer obsession & product culture here. What is it like working at Better?http://bit.ly/3rjTllO"> Find out more on what we love, how we build products & books we dig.

Brand:http://pixical.com"> pixical.com

• Better Ed is backed by a top-tier VC firm.

About the role

• Own and drive a full-funnel global paid media strategy. You’ll define and shape our paid acquisition strategy, driving acquisition and assessing the full-funnel impact of our paid channels on activation, conversion, and retention.
• Experiment and test campaigns. You’ll design and execute on testing roadmaps to evolve new campaign strategies, measuring performance to achieve maximum returns in any paid spend.
• Analyze, assess performance, and iterate. You’ll analyze performance results, and make recommendations for decisions across spend, targeting, bidding, creative, landing pages, and more.
• Partner and collaborate cross-functionally. You are highly collaborative in your approach, and work closely with your counterparts across design, engineering, growth, and product.
• Be a leader in your craft. You’ll stay abreast of industry best practices, channels, strategies, and identify new opportunities for growth.
• As the senior most member of the Marketing and Growth team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
• Problem solve some of the best consumer marketing problems on a global scale

What are we looking for?

• 5+ years working in the marketing or growth function, preferably in a startup.
• Proven experience in managing paid digital campaigns. You have a solid understanding of performance marketing, conversion, and customer acquisition.
• Hands on experience in Google Adwords and Display/Social ads is a must. Expertise in one of them is a pre-requisite.
• Experience in subscription businesses is a bonus (Free to Paid, Recurring constructs). Also, experience in web based marketing (we use app mostly for engagement, and most of our customers convert on the web - both desktop & mweb)
• You are a self-starter and can make decisions on your feet with minimal supervision, end-to-end ownership to drive outcomes.
• You possess deep customer empathy and love getting your hands dirty with data
• We are location agnostic, but in the same time zone (India). We have a small garden office @ Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.
• You are somebody who shares the same http://bit.ly/3rjTllO">ethos.

Bonus.

• You have interests outside work, in art, music, cooking, dance or any other similar skill.

• An initial 30 min call to understand each other at a high level.
• Work on a case study or assignment together to ensure a good match.

Responsibilities:

• Partner with the business to determine the optimal solution for their prioritized needs
• Enforce design principles leading with configuration and only writing code when needed
• Participate in the full software development life cycle from technical design to development, testing and deployment
• Should be able to work with business stakeholders to understand the roadmap, pain points.
• Quickly understand existing system architecture, analyze and recommend improvements.
• Should be able to design solutions on ServiceMax and distribute tasks to team members and guide them.
• Design and develop solutions that best leverage the ServiceMax platform to support critical business functions and meet project objectives, business requirements and company goals
• Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives.
• Develop, test, and document custom development, integrations, and data migration elements of ServiceMax implementation.
• Independently analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results.
• Follow coding standards best practices, and participate in code reviews
• Accountable for the following: design workshops with ServiceMax and SFDC best practices including application limits, complete requirements analysis and confirmation, identify and own the final documentation for the technical specifications for the customizations, confirm functional design, document final solutions, lead deployment including guiding all sandbox code migration
• Provide peer reviews of Solution Design and Configuration Documents ensuring fit between with ServiceMax best practices and customer requirements
• Perform ServiceMax configuration activities, Service Flow Manager Configuration and APEX trigger implementation, including training the system administration and IT team members.

Required Skills

• Minimum 5 years of experience working on Salesforce Platform.
• Having a good understanding of Salesforce object models, relationship, limits, security etc.
• Should be aware of customization and configuration options.
• Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be as a lead/architect.
• Having built large scale ServiceMax application catering to complex use cases. Having experience of different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch Console, Mobile App etc.

Job Description:

· Below are the typical activities expected to be performed by a ServiceMax Administrator/ Developer.

· These activities will be performed to support, break-fix, unit test, configure and develop Horiba's

· ServiceMax as per Help Desk tickets and other projects in a timely manner.

· Technical experience with Force.com, SFDC/ ServiceMax Administrator, Visual Force, Java.

· Field Service "Best Practice" guidance to segments/ end users

· Consult and assist end users and other support team members with data mapping activities in support of integration with SAP system or other systems in future..

· Provide Solution Design and Configuration Documents ensuring fit between with ServiceMax best practices al

· Segment requirements. Follow Horiba Change Management process.

Administration

· ServiceMax administration related to all ServiceMax objects (standard and custom)

· ServiceMax configuration related to all ServiceMax objects (standard and custom) including Work Ord

· Management, Case Management, Service Flow Manager, Dispatch Console, Mobile configuration, MFL

· Tracking user login history and adoption matrices.

· Installation of apps from AppExchange

· Creation of users for an organization

· Maintain login credentials

· Generic users permissions

· Specific data access permissions

· Group Management

· Manage queues & public groups

· User assignment to queues & public groups

Security: Object security definition for Smax users

· Profile Management on object level permissions

· Role wise access on records

· Sharing rules additional record access for users

· Manage permission sets

General Configuration: Objects

Maintain standard object architecture and relationship model

• Create custom objects and maintain relationships among the objects

• Custom Fields

• Create custom fields

• Manage access to different profiles

• Manage page layouts to include custom fields

Page Layouts: Define Object field layouts based on profile

• Addition Of fields, sections, buttons, custom links, actions, related object lists, report charts, etc.

Data Management: Creation of reports & dashboard, maintaining report types, sharing of reports and dashboard

• Setting product Prices (standard, list, sale), Revenue and Quality Schedules.

• Build and manage email alerts

Deployment: Data deployment at organizations / sandboxes using change sets

Posted on Mar 5, 2024.

Oversee the sales process to attract new clients.

Work with senior team members to identify and manage risks.

Maintain fruitful relationships with clients and address their needs effectively.

Prepare and deliver pitches to potential investors.

Foster a collaborative environment within the organization.

Transfer call to the supervisor after initial explanation.

SKILLS:

Excellent spoken English.

Both Graduate/Undergraduate may apply.

Ability to develop good relationships with current and potential clients.

Excellent communication skills.

Knowledge of productivity tools and software.

Ready to work in Nightshift.

• Cold calling
• Lead generation
• Market research
• client relationship

Requirements-

• Excellent English communication
• Any degree
• Candidate should be baner (pune) location or ready to relocate to baner (pune).
• Should be ready to work in night shifts

Job Responsibilities:

• Taking ownership of building out and extending campaigns across different touchpoints

• Will advocate for a good user experience across our digital touchpoints, ranging from website, social media, newsletters, etc.

• Identify the tools, templates and techniques that evolve existing approaches for the larger creative community
• Closely working with marketing team understanding the exact requirement for the creative & tech part
• You will conceptualize and design original ideas that bring simplicity and ease of use to complex design issues.
• Design and development (Design/HTML/CSS.) emails, landing pages and other digital assets.
• Will Manage social media post Design, SEO pages design & html Part, Responsive Emailer.
• Execute all visual design stages from concept to final hand-off to Marketing.

• Research, assist and present new ideas for a variety of creative marketing campaigns.

Required Skills:

• A minimum of 3-5 years of UI/UX experience in product companies.
• Outstanding UI abilities, a keen eye for good design shown, and an extensive portfolio of live projects.
• Good Knowledge Photoshop, Dreamweaver, Adobe XD, Figma, HTML5,
• Deep knowledge of Modern UI patterns
• A deep understanding of the end-to-end iterative UX process (personas, scenarios, wireframing, and high-fidelity visuals).
• Understanding of principles of visual design and composition, gestalt’s laws, colour theory, laws of UX, etc.
• Understanding of implementation challenges across mobile (iOS and Android), web and hybrid solutions. Working knowledge of responsive grids.
• Proficiency in responsive web designing and knowledge about HTML and CSS
• Proficiency in rapid prototyping.
• Deep understanding of brand, visual design, user experience and digital marketing to design beautiful and intuitive experiences
• Desire to work in a fast-paced start-up environment & immerse in an amazing learning experience-
• Experience of working with product-based companies will be preferred
• Understanding of financial products in equity space is a plus
• Proven ability to develop creative solutions for ambiguously defined problems

Roles & Responsibilities:

• Planning, designing, creating, editing, and publishing relevant content based on the company's business objectives and users' needs.
• To develop a content strategy that conforms to and sets out to achieve business goals. 
• Carefully and strategically developed content aims to inform, entertain, inspire and engage potential customers. 
• To brainstorm creative ways of engaging the audience online and produce those engaging content types.
• Expertise in social media analytics, understanding the nuances, advantages, and shortcomings of each platform, and how to utilize data in formulating a campaign strategy. 
• Performing extensive research and analysis on consumer thoughts and trends.
• Creating specifications and content appropriate for the brand's customer personas.
• Planning the editorial calendar and content proposition.
• Collaborating with content management teams, creative teams, and writers to implement the strategy
• Overseeing writing style and tone for all content
• Developing content governance guidelines for tone, style, and voice of all content, ensuring they are followed and conducting periodic content audits.
• Tracking and calculating content ROI

Scope:

Job Summary

A Developer/Sr. Developer is responsible for writing clean and flawless code to produce fully functional modules or apps according to the requirements; as part of day-to-day work. A Developer/Sr. Developer is expected to possess expert-level knowledge of the Force.com platform and an analytical mindset with a keen eye for detail.

Responsibilities and Duties

A Developer/Sr. Developer needs to conduct the following responsibilities at work -

• Billability of at least 40 hrs per week (Util Target). Resource needs to ensure that assigned hours are utilized on each project.
• Use knowledge of Vlocity Omniscripts, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, lightning web components, etc.
• Set best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
• Perform and plan code reviews with developers on a consistent cadence
• Perform thorough analysis on requirements i.e.
• Obtain a deep understanding of the desired output
• Check whether the implementation is possible or not; respecting the Salesforce environment’s limitations or governors
• Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding

A successful analysis results in -

• Derivation of all possible use cases
• Identification of any blockers, challenges or risks
• An optimal code design solution of complex requirements
• Thorough impact analysis of the planned development

A Developer/Sr. Developer must discuss the approach with TL (Technical Lead)/TM (Technical Manager)or an onshore TA and finalize the ETAs.

Develop high-quality scalable code by

• Following Salesforce.com and SilverlineCRM standards/best practices
• Leverage recommended frameworks (ex. Test framework or Trigger framework)
• Write comprehensive test code asserting all possible use cases
• Perform thorough unit tests
• Fix all bugs reported from QA/UAT
• Work on deployments through recommended tools and methodologies.
• Time-bound R&D for any unknown or newer areas
• Developing reusable code components in a project
• Mentor, assist and review peer developers within the teams
• Document design and architecture

Follow DevOps processes i.e.

• Use recommended IDEs
• Ensure daily code check-in/check-out
• Stay in compliance with code review feedback points shared by TL (Technical Lead)/TM (Technical Manager).
• Facilitate proactive communication with project/product teams i.e.
• Use all relevant channels (Emails, JIRA, Slack, or Zoom meetings)
• Be in sync with sprint/project/product teams
• Share your plan of action at the start of your day
• Send DSRs by end of the day
• Ensure decent overlap/availability in the onshore team’s timezone (whenever required).
• Focus on learning & development by
• Setting goals for the quarter in alignment with the Company goals.
• Constantly perform self-review and identify improvement areas
• Seek timely assistance from Reporting Managers
• Actively contribute to knowledge sharing initiatives and help in the skill development of peer developers
• Enhance skills and capability in USABILITY focussed development
• Exhibit good interpersonal skills by being a team player, staying approachable and collaborative
• Obtain and maintain certificates for Vlocity Development

Required Experience, Skills and Qualifications

Qualification

• Required - Minimum Bachelor's or Equivalent Degree in Computers
• Required - SFDC certifications (Administrator/ PD1)
• Optional - Vlocity Platform Developer certification;
• Required - Working experience with Vlocity omniscripts, Vlocity dataraptors, Vlocity cards, Vlocity integration procedures, etc
• Required - Work Experience in Healthcare & Insurance Industry.
• Nice to Have - CPQ Work Experience

Experience

• Required - Minimum 5 years experience in Software Development
• Required - Minimum 2 years in IT/Software companies with a multinational footprint
• Required - Minimum 1 years experience with Salesforce Lightning development.
• Required - Minimum 18 - 24 months experience with Vlocity Development.
• Required - Experience working with US-based/headquartered companies
• Good communication and interpersonal skills

Benefits

Industry-leading benefits including Health Insurance are offered. Will be part of a US-based/headquartered company.

Job Type: Full-time (Flexible with remote working option, if outside Bangalore)