
Senior QA Engineer (SDET) – Playwright | Mobile | API Automation
About MyOperator
MyOperator is a Business AI Operator platform that brings together WhatsApp, Calls, and AI-powered chat & voice bots to help businesses manage customer operations such as Sales, Support, Escalations, Feedback, and Refunds. With 12,000+ businesses using our platform, we operate at meaningful scale and power mission-critical communication workflows.
About the Role
We are looking for a Senior QA Engineer (SDET) to own and scale automation across our web, backend, mobile, and AI-driven workflows.
This is a hands-on automation engineering role, not a manual testing role. You will build and maintain Playwright-based automation, strengthen mobile and API testing, integrate automation into CI/CD, and work closely with engineering teams to catch issues before they reach production.
What You'll Do
- Design, build, and maintain Playwright-based end-to-end automation for web applications.
- Build and maintain mobile test automation for Android and/or iOS using Appium, Espresso, XCUITest, or equivalent tools.
- Develop automated tests for REST/GraphQL APIs and validate backend data using SQL.
- Integrate automated test suites into CI/CD pipelines and maintain reliable test execution.
- Identify and resolve flaky tests and continuously improve automation coverage and reliability.
- Use AI coding assistants such as Claude, GitHub Copilot, Cursor, or similar tools for test authoring, debugging, and test-data generation.
- Work closely with frontend, backend, and AI engineering teams to identify testability gaps early.
- Contribute to testing AI/LLM-driven features, where expected outputs may not always be deterministic.
Must Have
- 6–8 years of experience in QA/SDET or test automation roles.
- Strong hands-on experience with Playwright — mandatory.
- Hands-on mobile automation experience — mandatory using Appium, Espresso, XCUITest, or equivalent.
- Strong experience in API/backend automation using REST or GraphQL.
- Good knowledge of SQL for database validation.
- Strong programming and automation skills.
- Experience integrating automation into CI/CD pipelines.
- Practical experience using AI coding assistants such as Claude, GitHub Copilot, Cursor, or similar.
- Ability to independently own automation initiatives.
Good to Have
- Experience testing AI/LLM, chatbot, conversational AI, or voice bot products.
- Experience with Langfuse or similar LLM observability tools.
- Experience with Datadog or similar APM tools.
- Experience with GitHub Actions, Jenkins, or similar CI/CD tools.
- Exposure to performance/load testing tools such as k6 or JMeter.
This Role Is Not For
- Candidates whose experience is primarily in manual testing.
- Candidates with limited hands-on coding or automation experience.
- Candidates without practical Playwright experience.
- Candidates without mobile automation experience.
- Candidates who have only executed test cases on an existing framework without meaningful automation ownership.
Why MyOperator?
Work on an AI-first customer operations platform used by 12,000+ businesses, and build automation across web, backend, mobile, and AI workflows while working closely with engineering teams.
If you enjoy writing automation code, solving complex testing problems, and taking end-to-end ownership, we'd love to hear from you.

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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