Senior DevOps Engineer - Lightning Job By Cutshort ⚡

Role Overview

We are looking for a hands-on DevOps Engineer who will own infrastructure, deployment, reliability, and cloud cost optimisation. You will work closely with backend, AI, and product teams to ensure the platform is secure, scalable, and always available.

This is a high-ownership role with real impact on uptime, performance, and developer velocity.

Key Responsibilities

Infrastructure & Cloud Management

• Design, deploy, and manage cloud infrastructure (GCP preferred; AWS acceptable)
• Manage Compute Engine, Cloud Run, Kubernetes (GKE), Cloud SQL, storage, and networking
• Ensure high availability, fault tolerance, and scalability

CI/CD & Deployment

• Build and maintain CI/CD pipelines for backend and AI services
• Automate deployments, rollbacks, and environment management (dev, staging, prod)
• Improve release reliability and deployment speed

Monitoring, Reliability & Security

• Set up monitoring, alerting, and logging (uptime, CPU, memory, errors, latency)
• Proactively identify and resolve performance bottlenecks and incidents
• Implement security best practices: IAM, secrets management, backups, and access controls

Cost Optimisation & Performance

• Monitor and optimise cloud costs (compute, databases, storage)
• Implement autoscaling, right-sizing, and resource optimisation
• Work with engineering teams to balance performance with cost efficiency

Required Qualifications & Skills

• 3–6 years of hands-on DevOps / Cloud Engineering experience
• Strong experience with GCP (or AWS with willingness to transition)
• Experience with Docker, Kubernetes, and containerised workloads
• Experience with CI/CD tools (GitHub Actions, GitLab CI, or similar)
• Ability to troubleshoot production issues under pressure
• Experience with AI/ML workloads and GPU-based deployments

Job role: Systems Engineer (L2)

Location: Remote/Bengaluru

Experience: 3-6 years

About the Role:

We are looking for a Systems Engineer (L2) to join our growing infrastructure team. You will be responsible for managing, optimizing, and scaling our cloud communication platform that handles billions of messages and voice calls annually.

Key Responsibilities:

 — Design, deploy, and maintain scalable cloud infrastructure — AWS/GCP/Azure.

 — Manage and optimize networking components — routers, switches, firewalls, load balancers.

 — Handle incident response — monitor systems, identify issues, resolve production problems.

 — Implement DevOps best practices — CI/CD pipelines, automation, containerization.

 — Collaborate with backend and product teams on system architecture.

— Performance tuning — ensure high availability and reliability of platform.

— Security management — implement security protocols and compliance standards.

Required Skills:

Technical:

• Linux/Unix administration — strong fundamentals
• Networking — TCP/IP, DNS, BGP, VoIP protocols
• Cloud platforms — AWS/GCP/Azure — minimum 2 years
• DevOps tools — Docker, Kubernetes, Jenkins, CI/CD
• Monitoring tools — Grafana, Prometheus, Kibana, Datadog
• Scripting — Python, Bash, Shell
• Databases — MySQL, PostgreSQL, Redis

Soft skills:

• Strong problem-solving under pressure
• Good communication — English written and verbal
• Team player — collaborative mindset

Good to Have:

• Experience in telecom/CPaaS/cloud communications industry
• Knowledge of VoIP, SIP, RTP protocols
• AI/ML operations experience
• CCNA/AWS certifications

Bachelor's degree in Computer Science or a related field, or equivalent work experience

Strong understanding of cloud infrastructure and services, such as AWS, Azure, or Google Cloud Platform

Experience with infrastructure as code tools such as Terraform or CloudFormation

Proficiency in scripting languages such as Python, Bash, or PowerShell

Familiarity with DevOps methodologies and tools such as Git, Jenkins, or Ansible

Strong problem-solving and analytical skills

Excellent communication and collaboration skills

Ability to work independently and as part of a team

Willingness to learn new technologies and tools as required

At Neurosensum we are committed to make customer feedback more actionable. We have developed a platform called SurveySensum which breaks the conventional market research turnaround time. 

SurveySensum is becoming a great tool to not only capture the feedbacks but also to extract some useful insights with the quick workflow setups and dashboards. We have more than 7 channels through which we can collect the feedbacks. This makes us challenge the conventional software development design principles. The team likes to grind and helps each other to lift in tough situations. 

Day to day responsibilities include:

1. Work on the deployment of code via Bitbucket, AWS CodeDeploy and manual
2. Work on Linux/Unix OS and Multi tech application patching
3. Manage, coordinate, and implement software upgrades, patches, and hotfixes on servers.
4. Create and modify scripts or applications to perform tasks
5. Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
6. Easing developers’ life so that they can focus on the business logic rather than deploying and maintaining it. 
7. Managing release of the sprint. 
8. Educating team of the best practices.
9. Finding ways to avoid human error and save time by automating the processes using Terraform, CloudFormation, Bitbucket pipelines, CodeDeploy, scripting
10. Implementing cost effective measure on cloud and minimizing existing costs.

Skills and prerequisites

1. OOPS knowledge
2. Problem solving nature
3. Willing to do the R&D
4. Works with the team and support their queries patiently 
5. Bringing new things on the table - staying updated 
6. Pushing solution above a problem. 
7. Willing to learn and experiment
8. Techie at heart
9. Git basics
10. Basic AWS or any cloud platform – creating and managing ec2, lambdas, IAM, S3 etc
11. Basic Linux handling 
12. Docker and orchestration (Great to have)
13. Scripting – python (preferably)/bash

• Experience working in advanced iterative methodologies such as Agile and Safe.
• Experience with containers and orchestration (Docker, Kubernetes).
• Comfortable working in complex and demanding environments with high degree of change.
• Ability to view system perspective and to perform thorough investigations.
• Experience in frequent delivery to production.
• Microservice-based architecture (Jenkins, Docker, CI/CD, ELK)
• Experience with modern software components (Mongo, Elasticsearch, Kafka).
• Expertise in software development methodologies.
• Understanding of protocols/technologies like HTTP, SSL, LDAP, SSH, SAML, etc.
• Possession of a deep knowledge of development workflows with Git.
• Experience with MySQL or another relational database Environment.
• Automation testing (component, integration and end2end)

The expectation is to set up complete automation of CI/CD pipeline & monitoring and ensure high availability of the pipeline. The automated deployment environment can be on-prem or cloud (virtual instances, containerized and serverless). Complete test automation and ensure Security of Application as well as Infrastructure.

ROLES & RESPONSIBILITIES

Configure Jenkins with load distribution between master/slave Setting up the CI pipeline with Jenkins and Cloud(AWS or Azure) Code Build Static test (Quality & Security) Setting up Dynamic Test configuration with selenium and other tools Setting up Application and Infrastructure scanning for security. Post-deployment security plan including PEN test. Usage of RASP tool. Configure and ensure HA of the pipeline and monitoring Setting up composition analysis in the pipeline Setting up the SCM and Artifacts repository and management for branching, merging and archiving Must work in Agile environment using ALM tool like Jira DESIRED SKILLS

Extensive hands-on Continuous Integration and Continuous Delivery technology experience of .Net, Node, Java and C++ based projects(Web, mobile and Standalone). Experience configuring and managing

• ALM tools like Jira, TFS, etc.
• SCM such as GitHub, GitLab, CodeCommit
• Automation tools such as Terraform, CHEF, or Ansible
• Package repo configuration(Artifactory / Nexus), Package managers like Nuget & Chocholatey
• Database Configuration (sql & nosql), Web/Proxy Setup(IIS, Nginx, Varnish, Apache).

Deep knowledge of multiple monitoring tools and how to mine them for advanced data Prior work with Helm, Postgres, MySQL, Redis, ElasticSearch, microservices, message queues and related technologies Test Automation with Selenium / CuCumber; Setting up of test Simulators. AWS Certified Architect and/or Developer; Associate considered, Professional preferred Proficient in: Bash, Powershell, Groovy, YAML, Python, NodeJS, Web concepts such as REST APIs and Aware of MVC and SPA application design. TTD experience and quality control with Sonarqube or Checkmarx, Tics Tiobe and Coverity Thorough with Linux(Ubuntu, Debian CentOS), Docker(File/compose/volume), Kubernetes cluster setup Expert in Workflow tools: Jenkins(declarative, plugins)/TeamCity and Build Servers configuration Experience with AWS CloudFormation / CDK and delivery automation Ensure end-to-end deployments succeed and resources come up in an automated fashion Good to have ServiceNow configuration experience for collaboration

What you will get:

1. To be a part of the Core-Team 💪
2. A Chunk of ESOPs 🚀
3. Creating High Impact by Solving a Problem at Large (No one in the World has a similar product) 💥
4. High Growth Work Environment ⚙️

What we are looking for:

1. An 'Exceptional Executioner' -> Leader -> Create an Impact & Value 💰
2. Ability to take Ownership of your work
3. Past experience in leading a team