
- Bachelor’s degree preferably in Engineering or equivalent professional or military experience with 10-15 years of experience.
- 5+ years of large-scale software development or application engineering with recent coding experience in two or more modern programming languages such as:Java,JavaScript, C/C++, C#, Swift, Node.js, Python, Go, or Ruby
- Experience with Continuous Integration and Continuous Delivery (CI/CD)
- Helping customers architect scalable, highly available application solutions that leverage at least 2 cloud environments out of AWS, GCP, Azure.
- Architecting and developing customer applications to be cloud developed or re-engineered or optimized
- Working as a technical leader alongside customer business, development and Development teams with support to Infrastructure team
- Providing deep software development knowledge with respect cloud architecture,design patterns and programming
- Advising and implementing Cloud (AWS/GCP/Azure) best practices
- Working as both an application architect as well as development specialist in Cloud native Apps architecture, development to deployment phases.
- Implementing DevOps practices such as infrastructure as code, continuous integration and automated deployment

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Job Title: Senior DevOps Engineer
Location: Gurgaon – Sector 39
Work Mode: 5 Days Onsite
Experience: 5+ Years
About the Role
We are looking for an experienced Senior DevOps Engineer to build, manage, and maintain highly reliable, scalable, and secure infrastructure. The role involves deploying product updates, handling production issues, implementing customer integrations, and leading DevOps best practices across teams.
Key Responsibilities
- Manage and maintain production-grade infrastructure ensuring high availability and performance.
- Deploy application updates, patches, and bug fixes across environments.
- Handle Level-2 support and resolve escalated production issues.
- Perform root cause analysis and implement preventive solutions.
- Build automation tools and scripts to improve system reliability and efficiency.
- Develop monitoring, logging, alerting, and reporting systems.
- Ensure secure deployments following data encryption and cybersecurity best practices.
- Collaborate with development, product, and QA teams for smooth releases.
- Lead and mentor a small DevOps team (3–4 engineers).
Core Focus Areas
Server Setup & Management (60%)
- Hands-on management of bare-metal servers.
- Server provisioning, configuration, and lifecycle management.
- Network configuration including redundancy, bonding, and performance tuning.
Queue Systems – Kafka / RabbitMQ (15%)
- Implementation and management of message queues for distributed systems.
Storage Systems – SAN / NAS (15%)
- Setup and management of enterprise storage systems.
- Ensure backup, recovery, and data availability.
Database Knowledge (5%)
- Working experience with Redis, MySQL/PostgreSQL, MongoDB, Elasticsearch.
- Basic database administration and performance tuning.
Telecom Exposure (Good to Have – 5%)
- Experience with SMS, voice systems, or real-time data processing environments.
Technical Skills Required
- Linux administration & Shell scripting
- CI/CD tools – Jenkins
- Git (GitHub / SVN) and branching strategies
- Docker & Kubernetes
- AWS cloud services
- Ansible for configuration management
- Databases: MySQL, MariaDB, MongoDB
- Web servers: Apache, Tomcat
- Load balancing & HA: HAProxy, Keepalived
- Monitoring tools: Nagios and related observability stacks
We are a boutique IT services & solutions firm headquartered in the Bay Area with offices in India. Our offering includes custom-configured hybrid cloud solutions backed by our managed services. We combine best in class DevOps and IT infrastructure management practices, to manage our clients Hybrid Cloud Environments.
In addition, we build and deploy our private cloud solutions using Open stack to provide our clients with a secure, cost effective and scale able Hybrid Cloud solution. We work with start-ups as well as enterprise clients.
This is an exciting opportunity for an experienced Cloud Engineer to work on exciting projects and have an opportunity to expand their knowledge working on adjacent technologies as well.
Must have skills
• Provisioning skills on IaaS cloud computing for platforms such as AWS, Azure, GCP.
• Strong working experience in AWS space with various AWS services and implementations (i.e. VPCs, SES, EC2, S3, Route 53, Cloud Front, etc.)
• Ability to design solutions based on client requirements.
• Some experience with various network LAN/WAN appliances like (Cisco routers and ASA systems, Barracuda, Meraki, SilverPeak, Palo Alto, Fortinet, etc.)
• Understanding of networked storage like (NFS / SMB / iSCSI / Storage GW / Windows Offline)
• Linux / Windows server installation, maintenance, monitoring, data backup and recovery, security, and administration.
• Good knowledge of TCP/IP protocol & internet technologies.
• Passion for innovation and problem solving, in a start-up environment.
• Good communication skills.
Good to have
• Remote Monitoring & Management.
• Familiarity with Kubernetes and Containers.
• Exposure to DevOps automation scripts & experience with tools like Git, bash scripting, PowerShell, AWS Cloud Formation, Ansible, Chef or Puppet will be a plus.
• Architect / Practitioner certification from OEM with hands-on capabilities.
What you will be working on
• Trouble shoot and handle L2/ L3 tickets.
• Design and architect Enterprise Cloud systems and services.
• Design, Build and Maintain environments primarily in AWS using EC2, S3/Storage, CloudFront, VPC, ELB, Auto Scaling, Direct Connect, Route53, Firewall, etc.
• Build and deploy in GCP/ Azure as needed.
• Architect cloud solutions keeping performance, cost and BCP considerations in mind.
• Plan cloud migration projects as needed.
• Collaborate & work as part of a cohesive team.
• Help build our private cloud offering on Open stack.
The candidates should have:
· Strong knowledge on Windows and Linux OS
· Experience working in Version Control Systems like git
· Hands-on experience in tools Docker, SonarQube, Ansible, Kubernetes, ELK.
· Basic understanding of SQL commands
· Experience working on Azure Cloud DevOps
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Implement consistent observability, deployment and IaC setups
- Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
- Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Lead infrastructure security audits
Requirements
- At least 7 years of experience in handling/building Production environments in AWS.
- At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Experience in security hardening of infrastructure, systems and services.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.
Sr Enterprise Software Architect with Cloud skills and preferably having either a GCP Associate or Professional Certification.
The requirement is to understand existing Enterprise Applications and help design a solution to enable Load balancing & Auto Scaling the application to meet certain KPIs.
Should be well versed with
- Designing and Deploying Large enterprise software in Cloud
- Understands Cloud fundamentals
- DevOps & Kubernetes
- Experience deploying cloud applications and monitoring operations
- Preferably Google Cloud
- Associate or Professional Certification.
We are looking for a Senior Platform Engineer responsible for handling our GCP/AWS clouds. The candidate will be responsible for automating the deployment of cloud infrastructure and services to support application development and hosting (architecting, engineering, deploying, and operationally managing the underlying logical and physical cloud computing infrastructure).
Job Description:
● Collaborate with teams to build and deliver solutions implementing serverless, microservice-based, IaaS, PaaS, and containerized architectures in GCP/AWS environments.
●Responsible for deploying highly complex, distributed transaction processing systems.
● Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization
● Hiring, developing, and cultivating a high and reliable cloud support team ● Building and operating complex CI/CD pipelines at scale
● Work with GCP Services, Private Service Connect, Cloud Run, Cloud Functions, Pub/Sub, Cloud Storage, Networking
● Collaborate with Product Management and Product Engineering teams to drive excellence in Google Cloud products and features.
● Ensures efficient data storage and processing functions by company security policies and best practices in cloud security.
● Ensuring scaled database setup/monitoring with near zero downtime
Hands on experience in:
- Deploying, managing, securing and patching enterprise applications on large scale in Cloud preferably AWS.
- Experience leading End-to-end DevOps projects with modern tools encompassing both Applications and Infrastructure
- AWS Code deploy, Code build, Jenkins, Sonarqube.
- Incident management and root cause analysis.
- Strong understanding of immutable infrastructure and infrastructure as code concepts. Participate in capacity planning and provisioning of new resources. Importing already deployed infra into IaaC.
- Utilizing AWS cloud services such as EC2, S3, IAM, Route53, RDS, VPC, NAT/IG Gateway, LAMBDA, Load Balancers, CloudWatch, API Gateway are some of them.
- AWS ECS managing multi cluster container environments (ECS with EC2 and Fargate with service discovery using Route53)
- Monitoring/analytics tools like Nagios/DataDog and logging tools like LogStash/SumoLogic
- Simple Notification Service (SNS)
- Version Control System: Git, Gitlab, Bitbucket
- Participate in Security Audit of Cloud Infrastructure.
- Exceptional documentation and communication skills.
- Ready to work in Shift
- Knowledge of Akamai is Plus.
- Microsoft Azure is Plus
- Adobe AEM is plus.
- AWS Certified DevOps Professional is plus
Roles and Responsibilities
● Managing Availability, Performance, Capacity of infrastructure and applications.
● Building and implementing observability for applications health/performance/capacity.
● Optimizing On-call rotations and processes.
● Documenting “tribal” knowledge.
● Managing Infra-platforms like
- Mesos/Kubernetes
- CICD
- Observability(Prometheus/New Relic/ELK)
- Cloud Platforms ( AWS/ Azure )
- Databases
- Data Platforms Infrastructure
● Providing help in onboarding new services with the production readiness review process.
● Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
● Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
● Working with the Dev team to have an in-depth understanding of the application architecture and its bottlenecks.
● Identifying observability gaps in product services, infrastructure and working with stake owners to fix it.
● Managing Outages and doing detailed RCA with developers and identifying ways to avoid that situation.
● Managing/Automating upgrades of the infrastructure services.
● Automate toil work.
Experience & Skills
● 3+ Years of experience as an SRE/DevOps/Infrastructure Engineer on large scale microservices and infrastructure.
● A collaborative spirit with the ability to work across disciplines to influence, learn, and deliver.
● A deep understanding of computer science, software development, and networking principles.
● Demonstrated experience with languages, such as Python, Java, Golang etc.
● Extensive experience with Linux administration and good understanding of the various linux kernel subsystems (memory, storage, network etc).
● Extensive experience in DNS, TCP/IP, UDP, GRPC, Routing and Load Balancing.
● Expertise in GitOps, Infrastructure as a Code tools such as Terraform etc.. and Configuration Management Tools such as Chef, Puppet, Saltstack, Ansible.
● Expertise of Amazon Web Services (AWS) and/or other relevant Cloud Infrastructure solutions like Microsoft Azure or Google Cloud.
● Experience in building CI/CD solutions with tools such as Jenkins, GitLab, Spinnaker, Argo etc.
● Experience in managing and deploying containerized environments using Docker,
Mesos/Kubernetes is a plus.
● Experience with multiple datastores is a plus (MySQL, PostgreSQL, Aerospike,
Couchbase, Scylla, Cassandra, Elasticsearch).
● Experience with data platforms tech stacks like Hadoop, Hive, Presto etc is a plus

2. Has done Infrastructure coding using Cloudformation/Terraform and Configuration also understands it very clearly
3. Deep understanding of the microservice design and aware of centralized Caching(Redis),centralized configuration(Consul/Zookeeper)
4. Hands-on experience of working on containers and its orchestration using Kubernetes
5. Hands-on experience of Linux and Windows Operating System
6. Worked on NoSQL Databases like Cassandra, Aerospike, Mongo or
Couchbase, Central Logging, monitoring and Caching using stacks like ELK(Elastic) on the cloud, Prometheus, etc.
7. Has good knowledge of Network Security, Security Architecture and Secured SDLC practices










