Senior Copywriter

Suntek is looking for a passionate HR Intern to join our fast-growing organization!

Role: HR Intern

Location: Remote (Full time only)

Experience: Freshers / 0-1 year

Company: Suntek AI - Leading E-commerce Solution Provider

What You'll Do

Assist in end-to-end recruitment (sourcing, screening & scheduling)

Support HR operations and onboarding activities

Maintain candidate databases and track hiring pipelines

Assist with employee engagement activities and HR documentation

Work closely with HR team on various initiatives

Preferred Qualifications

Excellent communication (written & verbal)

Understanding of basic HR functions & recruitment lifecycle

Familiarity with MS Excel / Google Sheets

Ability to multitask and maintain confidentiality

Energetic, self-driven & eager to learn

Job Title: Customer Support Executive

Job Details

• Job Type: Full-time (Work from Office)
• Location: Ghitorni, New Delhi
• Salary: Competitive, based on experience
• Working Days: 5.5 Days (with rotational weekly offs)

Role Overview

The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints by identifying issues and providing effective solutions.
• Maintain records of customer interactions and update internal databases.
• Escalate complex issues to the appropriate department for resolution.
• Provide accurate information about products, services, and policies.
• Ensure customer satisfaction and build long-term customer relationships.
• Meet performance targets including response time, resolution rate, and customer satisfaction scores.

Required Skills & Qualifications

• Bachelor’s degree or equivalent (preferred but not mandatory).
• Proven experience as a Customer Support Executive or in a similar role.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Problem-solving attitude and customer-centric approach.
• Proficiency in MS Office and familiarity with CRM systems is a plus.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

The Sales Development Representative at Zenoti generates and qualifies sales leads through market research, cold calling and other lead generation tools. The Sales Development Representative coordinates with the sales team to ensure successful connections with prospective customers, actively pursues existing leads, and helps process leads from mailers campaigns and other marketing efforts, as well as trade shows and other events.

What will I be doing?

• You will work with the sales and lead generation teams to source new sales opportunities
• Perform inbound lead follow-up, and outbound prospecting/cold calling
• Create and qualify opportunities by understanding customer needs and requirements
• Research accounts, identify and build relationships with key decision makers and generate interest
• Maintain and expand a database of prospects
• Team with channel partners to build sales pipeline and close deals
• Assess, qualify and transfer leads to the appropriate Account Executive for a formal sales presentation

Skills & Qualifications

• Bachelor’s Degree preferred (or equivalent professional experience)
• Mandatory 3+ Demonstrated experience in inside sales, sales, or lead generation, preferably within the SaaS industry
• Strong phone presence and experience dialing high volume of calls per day
• Very strong interpersonal and communication skills
• Business acumen, to understand the landscape of the opportunity, and the needs of prospective customers
• Ability to conceptualize and explain complex concepts in a clear and compelling way
• Ability to multi-task, prioritize and manage time effectively and independently
• Must have knowledge of social networking sites and popular business directories
• Experience in the salon, spa, medical spa, or fitness industry a plus

Position: Area Sales Manager  - Anesthesia and Emergency products

Experience: 3 - 8 years

Location: Mumbai

Skills required:

• Responsible for the sale of the company's products within an assigned territory or geographic region.
• Identify KOL's in the respective coverage area and notify RSM/ZSM
• Direct the day to day management of product aspects, marketing programs and Marketing/sales support in the coverage area.
• Sales growth facilitation by conducting daily calls on physicians, hospitals, clinics and other organizations that require medical device products as well as scientific instruments that focus on patient care and/or diagnosis.

• Looking for a talented PHP Developer having experience in writing clean PHP code, having additional experience in Python/NodeJs and HTML, CSS, JS
• Someone very good at understanding requirements and developing services & features quickly.
• Good communication skills & team player, who engages with all stakeholders of the project to add clarity for all aspects of the ongoing software development project.

Your responsibilities will include:

• Having good attention to detail & requirements.
• Building software applications in PHP (mostly) and Python/Nodejs api-services.
• Creating web pages using HTML, CSS, JavaScript or VueJs.
• Developing applications using best design and coding practices.
• Writing, maintaining & upgrading middleware & back-end code and building efficient PHP and Python/Nodejs modules & services.
• Troubleshooting application and code issues.
• Integrating code with Databases & data storage solutions.
• Finalizing back-end features and testing web services.
• Updating and altering application features to enhance performance.

Key Requirements :

• Degree in Computer Science, Engineering or a related field.
• Must have Experience in PHP (Lumen & Laravel).
• Experience in either Python/Nodejs api development.
• Experience with Utils/Standards: REST, Swagger, JSON Schema.
• Experience in Web Page development - HTML, CSS, JS. Knowledge of VueJS will be a plus.
• Experience in creating scalable service-oriented & serverless applications.
• Experience with secure coding.
• Proficient BitBucket and Git.
• Should be experienced in following Agile methodologies. Tools - Jira & Confluence.
• Must have experience in Postgresql, MySql, MongoDB and Redis.
• AWS Services - S3, EC2, RDS, Elastic Cache.
• Good problem solving, decision making and prioritization skills.

Job Description :

• 3 or more years of experience of server side web systems engineering and middleware in a project services or product engineering organisation
• Hands-on development experience using JavaScript on the Server Side with Node.js and associated frameworks
• Published sites/systems that are now online
• Self motivation and ability to manage your own time to get the job done at the high international quality levels we expect
• An engineering Degree in computer science or equivalent practical experience
• A solid understanding of networking, storage, operating/browser systems engineering as well as application/software systems performance optimisation and third party systems integration
• Hands on experience with Amazon Web Services
• Prior experience working within the Media, E-commerce, Telecommunications or similar large scale consumer facing industry