Senior Business Development Manager at Pioneering digital therapeutics startup · Mumbai · 3 - 4 years · ₹5L - ₹7L / yr · Posted 7 Apr 2022

Our client is a Mumbai based healthtech company that works in the field of digital therapeutics. It leverages human and technological interventions to cater to patients suffering from diabetes, obesity, PCOS, among others. Designed to complement doctors’ medical therapy, its programs offer 360-degree guidance regarding nutrition, exercise, sleep and other factors which help patients achieve their physical and mental health goals.
Founded by well experienced healthcare professionals and engineers this one of a kind startup is disrupting the healthcare space by offering hassle free personalised digital therapeutic solutions.
80% of your time on Business Development:
a. Manage the whole sales cycle from initial interest through sales activation.
b. Working closely with the AVP and designing an outreach strategy for corporate clients which include HR Heads, CHRO's, Business Heads and other decision makers.
c. Attending Sales calls and meetings. Identify new opportunities in the market, building relationships with prospects as an expert on employee wellness.
d. Adhering to monthly and quarterly targets.
e. Think critically about sales data and recommend new and scalable strategies to improve both sales numbers and the customer experience.
20% of your time on Account Management:
a. Acquiring a thorough understanding of the clients’ key needs and requirements and ensuring best-in-class client service.
b. Build and maintain professional relationships with the clients to retain them for a long-term.
c. Deeply instilled hustle to upsell and nudge the partners towards renewal.
d. Preparing, maintaining and updating relevant data and reporting the same to the business in regular intervals.
e. Coordinating with various internal stakeholders such as various departments and also external stakeholders such as the clients.
f. Educating and updating the clients about the various products/services of the company at the right time.
Minimum 4+ years of B2B sales experience.
High level of natural intelligence, coupled with strong interpersonal skills.
High degree of coachability and great listening skills.
The desire to grow as a leader in a fast growing technology company.
Excellent oral and written communication skills.
Prior experience of selling to HR Leaders.
Understanding of the Digital health industry will be a plus.

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Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb
About the role
We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).
We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.
What you’ll do
- Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
- Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
- Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
- Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
- Building the playbook for our customer success function to scale for the next stage of growth.
What makes you a good fit
- You care about delivering a service experience that parallels a Michelin star Italian restaurant.
- You genuinely like helping people and making them successful
- You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
- You have a genuine interest in conversations with people from different backgrounds to learn about their lives
About the role:
We are seeking a highly skilled Azure DevOps Engineer with a strong background in backend development to join our rapidly growing team. The ideal candidate will have a minimum of 4 years of experience and has have extensive experience in building and maintaining CI/CD pipelines, automating deployment processes, and optimizing infrastructure on Azure. Additionally, expertise in backend technologies and development frameworks is required to collaborate effectively with the development team in delivering scalable and efficient solutions.
Responsibilities
- Collaborate with development and operations teams to implement continuous integration and deployment processes.
- Automate infrastructure provisioning, configuration management, and application deployment using tools such as Ansible, and Jenkins.
- Design, implement, and maintain Azure DevOps pipelines for continuous integration and continuous delivery (CI/CD)
- Develop and maintain build and deployment pipelines, ensuring that they are scalable, secure, and reliable.
- Monitor and maintain the health of the production infrastructure, including load balancers, databases, and application servers.
- Automate the software development and delivery lifecycle, including code building, testing, deployment, and release.
- Familiarity with Azure CLI, Azure REST APIs, Azure Resource Manager template, Azure billing/cost management and the Azure Management Console
- Must have experience of any one of the programming language (Java, .Net, Python )
- Ensure high availability of the production environment by implementing disaster recovery and business continuity plans.
- Build and maintain monitoring, alerting, and trending operational tools (CloudWatch, New Relic, Splunk, ELK, Grafana, Nagios).
- Stay up to date with new technologies and trends in DevOps and make recommendations for improvements to existing processes and infrastructure.
- ontribute to backend development projects, ensuring robust and scalable solutions.
- Work closely with the development team to understand application requirements and provide technical expertise in backend architecture.
- Design and implement database schemas.
- Identify and implement opportunities for performance optimization and scalability of backend systems.
- Participate in code reviews, architectural discussions, and sprint planning sessions.
- Stay updated with the latest Azure technologies, tools, and best practices to continuously improve our development and deployment processes.
- Mentor junior team members and provide guidance and training on best practices in DevOps.
Required Qualifications
- BS/MS in Computer Science, Engineering, or a related field
- 4+ years of experience as an Azure DevOps Engineer (or similar role) with experience in backed development.
- Strong understanding of CI/CD principles and practices.
- Expertise in Azure DevOps services, including Azure Pipelines, Azure Repos, and Azure Boards.
- Experience with infrastructure automation tools like Terraform or Ansible.
- Proficient in scripting languages like PowerShell or Python.
- Experience with Linux and Windows server administration.
- Strong understanding of backend development principles and technologies.
- Excellent communication and collaboration skills.
- Ability to work independently and as part of a team.
- Problem-solving and analytical skills.
- Experience with industry frameworks and methodologies: ITIL/Agile/Scrum/DevOps
- Excellent problem-solving, critical thinking, and communication skills.
- Have worked in a product based company.
What we offer:
- Competitive salary and benefits package
- Opportunity for growth and advancement within the company
- Collaborative, dynamic, and fun work environment
- Possibility to work with cutting-edge technologies and innovative projects
RESPONSIBILITIES:
- Design, build, execute financial, strategic, and operational analysis across the company and products
- Visa arrangement
- Assist in quarterly and annual budgeting, planning, and forecasting process
- Assist in month-end finance process including closing books, audit, Invoicing, A/R report, etc
- Assist in managing the HRIS system including data updates of all employee information changes and additions; ensure integrity and accuracy of People data
- Monitor and report on all key HR metrics; manage the design, implementation and tracking of all People team KPIs
- Provide useful data to help guide decision-making, and allow the company to scale effectively and efficiently
- Identify and recommend methods to automate, simplify, and enhance processes, procedures, and technology to support the finance and operations team
REQUIREMENTS:
- Must have completed Chartered Accountancy (CA) course
- 1-3 years of experience in finance and operations, preferably in a high-growth tech environment
- Must show documented proficiency in project management - from project design to evaluation
- Attention to detail; experience with analytics, metrics and business consulting skills preferred
- Candidate must be able to effectively synthesize disparate quantitative and qualitative data sets to make data-driven decisions quickly for the organization
- Ability to diagnose problems with strategic thinking skills, as well as drive appropriate solutions with self-initiative preferred
- Strong communication and collaborative skills to effectively support and connect with a diverse team
- Obsessive around moving critical business metrics and products
Experience - 4 – 6 years
About the role –
The Product Manager role will report to the CEO and will build the product from 0 to 1.
Responsibilities
Need to work with the senior management team to work on product roadmap
Work with tech and management to create and execute product pipeline
Own the successful delivery of your roadmap and co-own the success of the overall products
Define requirements (JIRA) - Creating EPICs, user stories. Tracking the sprint
Effectively identify and manage cross-team dependencies
Ensure delivery timelines
Required Knowledge and Skills
Should have good understanding of eligibility, Prior authorization workflows
worked as product lead/lead BA
Worked on eligibility implementation (API Integration) ( Waystar, Change healthcare, Claim MD etc.)
Should have experience in building and scaling SaaS tools from the ground up.
Excellent communication and collaboration skills
Use common tools to create mockups, stories, and roadmaps Preferred Qualifications
3+ Years of product management experience, including cloud/SaaS product
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Value added - If worked on X12 270, 271
Basic Qualifications
Bachelor’s engineering degree from Tier 1 institute
MBA from Tier 1 (good to have)
3 Years of product management experience, including cloud/SaaS product
Senior UI Developer
Role Objectives
- Participate in complex design and software development tasks within schedule, task, and quality guidelines set in conjunction with the Senior Platform Specialists and Platform Architect
- Hands-on development and implementation of solutions including configuration of platform components and custom development
- Tasks associated with testing and documentation of solution implemented
Also
-
Must be capable of coding and unit testing their code
-
Team player with good interpersonal skills
- Should have strong analytical skills
- Good communication skills
- Handlinh several priorities and delivering results in time in a high-pressure, dynamic environment.
1. Good knowledge of. Hybrid App development,
2. Good understanding Angular JS, React Native APP,Concepts.
3. Knowledge of databases and database concepts.
4. Should have Analytical and problem-solving skills.
5. Must be a team player, keen to learn, posses a good attitude and be self-discipline
Responsibilities:-
1. Developing websites, can work individual on React,
2. Developing websites using existing CMS solutions
3. have good knowledge of JS and Hybrid app development
4. Ability to work on multiple projects at the same time and complete tasks in a timely manner
- Expertise in React tools including React.js, Webpack, Babel, Redux/Flux, React router.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Practised in any one CSS frameworks like material UI, Semantic UI, Bootstrap, ANT design.
- Experient working on web API like RESTful Web services, • Proficiency in using Graphql, WebSocket, webhooks.
- Should be able to design and build modern user interfaces to enhance application performance.
- Hands-on experience in browser-based debugging, performance testing software and deployment, with an attention to detail that supports the software development cycle.
- Experience with automated testing suites, like Jest or Mocha
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