Salesforce Developer

🔥 High Priority – Senior Lead Java Developer (10+ Years) | Bangalore – Onsite

Summary :

We are hiring Senior Lead Java Developers with 10+ years of experience for an onsite role in Bangalore.

If you're a hands-on expert with a strong background in Java, Spring Boot, Microservices, and Kubernetes, this is your opportunity to lead, mentor, and deliver high-quality solutions in a fast-paced environment.

🔹 Position : Senior Lead Java Developer

🔹 Experience : 10+ Years (12+ preferred)

🔹 Location : Bangalore (Onsite)

🔹 Openings : 6+

✅ Must-Have Skills :

• 8+ years of hands-on experience with Core Java & Spring Boot
• Expertise in Multithreading, Dependency Injection, and AOP
• Strong in Microservices Architecture and RESTful services
• Good exposure to SQL & NoSQL databases
• Proficient with Git (GitLab preferred)
• Experience with Kubernetes deployments and APM tools (New Relic preferred)
• Solid understanding of distributed tracing and log analysis
• Proven debugging and performance optimization skills

💼 Responsibilities :

• Design and develop high-quality, scalable microservices
• Act as SME for multiple services or subsystems
• Own service performance, SLAs, and incident resolutions
• Mentor junior developers and conduct technical interviews
• Participate in production war rooms and troubleshooting
• Lead development efforts and drive code quality

🎓 Qualification :

• BE/B.Tech or equivalent degree

Key Responsibilities

Handle customer queries via phone calls, emails, and chat support.

Provide timely and accurate solutions to customer concerns.

Maintain a high level of customer satisfaction and service quality.

Escalate complex issues to the relevant teams and ensure proper follow-up.

Record and update customer interactions in CRM/support systems.

Coordinate with internal teams to resolve customer issues efficiently.

Provide customer training and guidance on product features, processes, and usage to enhance customer experience and satisfaction

Assist customers with product-related information and troubleshooting.

Prepare customer support reports and feedback summaries.

Required Skills

Minimum 2+ years of experience in Customer Support, Client Servicing, or Customer Success.

Excellent verbal and written communication skills in English.

Strong problem-solving and customer-handling abilities.

Ability to manage multiple customer requests simultaneously.

Good interpersonal and relationship-building skills.

Basic knowledge of CRM and ticketing tools.

Positive attitude, patience, and a customer-centric approach.

Qualification

Bachelor's degree in any discipline.

Excellent communication and presentation skills.

Proficiency in MS Office and email communication.

Strong Product Designer, with focus on B2C Products

Mandatory (Experience 1): Must have 6+ YOE in Product Design (both UI and UX) with atleast 3+ years in B2C companies

Mandatory (Experience 2): Must have experience building or working with highly scaled Design systems

Mandatory (Skills): Must have strong knowledge and experience of design with Ai tools(Figma Cloud, Chatgpt)

Mandatory (Portfolio): Must have strong product design portfolio of Good B2C Products, with at least 2 detailed case studies

Mandatory (Company): B2C Product companies, B2B experience with prior exposure to B2C is also acceptable (High scaled company, mostly unicorns)

Mandatory (Stability): Must have stayed for a minimum of 2 years with each of the previous companies

Mandatory (Leadership): Must have atleast 2 years of experience leading a team of designers

Mandatory (Note): CV must have portfolio link with at least 2 detailed case study

Preferred

Preferred (Education): Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)

Preferred (Skills 1): Experience in subscription-based or marketplace products, CRO, and international market localization

Preferred (Skills 2): Exposure to AI-powered personalization and recommendation systems

What you’ll do

• Build and ship features end-to-end using the MERN stack
• Use AI tools to speed up development, solve bugs, and learn new patterns
• Collaborate with product and design to turn ideas into UI + backend logic
• Write clean, reusable code with proper structure and Git practices
• Learn best practices in architecture, API design, and performance
• Take feedback, grow fast, and own your work

Must-Haves:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field
• 2-3 years of experience with the MERN stack
• Good understanding of JavaScript (or TypeScript), REST APIs, and MongoDB
• Clear logic, curiosity, and the ability to Google smartly
• Eagerness to learn, experiment, and grow with the team
• Comfortable using AI tools to assist in dev

Nice-to-Have:

• Exposure to tools like Firebase, Next.js, or Vercel
• Any live projects, GitHub repos, or portfolio sites
• Basic understanding of cloud deployment 

• 3+ years of Experience majoring in applying AI/ML/ NLP / deep learning / data-driven statistical analysis & modelling solutions.
• Programming skills in Python, knowledge in Statistics.
• Hands-on experience developing supervised and unsupervised machine learning algorithms (regression, decision trees/random forest, neural networks, feature selection/reduction, clustering, parameter tuning, etc.). Familiarity with reinforcement learning is highly desirable.
• Experience in the financial domain and familiarity with financial models are highly desirable.
• Experience in image processing and computer vision.
• Experience working with building data pipelines.
• Good understanding of Data preparation, Model planning, Model training, Model validation, Model deployment and performance tuning.
• Should have hands on experience with some of these methods: Regression, Decision Trees,CART, Random Forest, Boosting, Evolutionary Programming, Neural Networks, Support Vector Machines, Ensemble Methods, Association Rules, Principal Component Analysis, Clustering, ArtificiAl Intelligence
• Should have experience in using larger data sets using Postgres Database. 

We are looking for an ambitious and energetic Business Development Manager who will be good at sales and software selling with knowledge in Supply Chain and Logistics industry to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

RESPONSIBILITIES & REQUIREMENTS:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• knowledge of SaaS products, market/industry and the Indian market landscape
• Data Mining.
• Updating CRM and Implementation work.
• Experience in software sales.
• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record in TMS software sales.
• Strong communication skills.
• Good with IT knowledge.
• Should be open for field sales.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

ZoomRx is a rapidly-growing market research and consulting company founded upon the belief that there is important work to be done at the intersection of data, healthcare, and technology. We help some of the world’s biggest biopharmaceutical companies answer questions no one else can. We use innovative data analytics expertise like our AI-based platform, Ferma to provide an edge to our clients within their highly competitive marketplace. We support our clients through their entire business lifecycle; providing market intelligence that helps them launch new therapies, optimize promotional efforts, defend against competitive pressure, shape marketing strategies, and much more.

At ZoomRx, we have a flat organization structure where everyone is encouraged to take risks, learn from mistakes, and continuously grow towards realizing their career goals. We offer a collaborative, environment that optimizes for:

We have offices in Boston, New York City, San Francisco, San Diego, and Chennai, and we are growing rapidly. To help fuel our growth, we are now looking for a Senior Software Development Engineer to join our vibrant community.

Do you like being part of such a team? Does ZoomRx seem like a community where you can see yourself growing while making an impactful contribution to what we do? If yes, we would want to hear from you.