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Location: Indore
Key Responsibilities:-
1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.
- Address customer inquiries, concerns, and issues with courtesy and empathy.
- Assist customers in resolving their problems or inquiries effectively.
● Any Graduation degree.
● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage )
● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)
● Excellent communication, negotiation, and problem-solving skills.
● Strong analytical and critical thinking abilities.
● Knowledge of BPO industry trends and best practices.
● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.
● Client-focused with exceptional interpersonal skills.
About Company
Tudip Technologies Pvt. Ltd is a CMMI Level 5 extreme technology company. Careers at Tudip Technologies are not just jobs, but a promise of a bright and dynamic future. Tudip provides ample opportunities to grow within the company technically as well as a technocrat by promoting entrepreneurship. Tudip Technologies’ careers will enable you to help clients enhance and improve while you build your career. We are a place which defines Integrity, Innovation, and Serenity. Tudip provides you a better platform that transforms an individual into an experienced and immensely skilled professional through an ethical and vibrant business environment. We are here for effective client servicing, taking care of our employees’ needs, and creating a success story to remember.
Position Summary
We are seeking a creative and detail-oriented Instructional Designer to design and develop engaging learning experiences that improve employee or customer performance. The ideal candidate will possess a strong understanding of instructional design models, adult learning principles, and digital learning tools to create impactful eLearning, instructor-led training (ILT), and blended learning programs.
Key Responsibilities
- Analyze learning needs and identify learning objectives through collaboration with subject matter experts (SMEs) and stakeholders.
- Design instructional materials including storyboards, eLearning modules, ILT guides, job aids, and assessments.
- Develop content using authoring tools such as Articulate Storyline, Adobe Captivate, or similar.
- Implement learning solutions using Learning Management Systems (LMS) like Moodle, Cornerstone, Workday, or TalentLMS.
- Apply instructional design theories (ADDIE, SAM, Bloom’s Taxonomy, etc.) to optimize learning effectiveness.
- Create engaging and interactive training materials that cater to various learning styles.
- Evaluate training effectiveness through feedback, assessments, and performance metrics.
- Maintain version control and ensure content accuracy and consistency.
- Stay current with trends in learning technologies and instructional design best practices.
Required Skills & Qualifications
Education & Experience:
- Bachelor’s degree in Instructional Design, Education, Human Resources, or a related field (Master’s preferred).
- 5+ years of experience in instructional design or curriculum development.
Skills:
- Proficiency in eLearning authoring tools (e.g., Articulate Storyline, Rise, Captivate, Camtasia).
- Familiarity with LMS platforms and SCORM/AICC/xAPI standards.
- Strong written and verbal communication skills.
- Ability to manage multiple projects and meet deadlines.
- Visual design skills and experience with graphic design tools (e.g., Adobe Creative Suite) are a plus.
- Experience with video editing and multimedia production is a bonus.
Responsibilities:
Production & Execution
• Create production-ready artwork for packaging, editorial, advertising, and other creative
materials.
• Execute design briefs with precision and attention to detail, ensuring all specifications are
met.
• Manage and maintain artwork files, adhering to studio standards and best practices.
• Perform image manipulation, retouching, and color correction as needed.
• Prepare files for various print and digital outputs, including brochures, packaging, and
digital advertisements.
Collaboration & Communication
• Work closely with the Creative Directors, Creative Heads, and design team to ensure
seamless project execution.
• Collaborate with the Client Services (CS) team to address client feedback and implement
revisions.
• Participate in creative briefings and provide valuable input on design solutions.
• Effectively communicate design concepts and technical specifications to team members
and clients.
Technical Expertise
• Utilize Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects, Premiere Pro,
Final Cut Pro) proficiently.
• Demonstrate strong understanding of print production processes and requirements.
• Possess skills in video editing and motion graphics (After Effects, Premiere Pro, Final Cut
Pro) would be an added advantage.
• Familiarity with Midjourney and other AI image generation tools.
Quality Control & Time Management
• Ensure all artwork meets the highest standards of quality and accuracy.
• Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines.
• Provide feedback on artwork and ensure consistency across all deliverables.
• Maintain organized digital files.
Required Skills & Experience
• 4+ years of experience in an agency or studio environment, with a focus on production and
execution.
• Proven expertise in Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects).
• Strong understanding of print production, packaging design, and editorial design.
• Excellent typography and layout skills.
• Proficiency in image manipulation and retouching.
• Experience with video editing and motion graphics (After Effects, Premiere Pro, Final Cut
Pro) would be an added advantage.
• Strong conceptual thinking and problem-solving abilities.
• Excellent communication and collaboration skills.
• Exceptional attention to detail and a commitment to quality.
• Portfolio showcasing production-ready artwork and design projects.
• Understanding of visual elements (layout, type, font & visual identity) and attention to
detail.
• Excellent teamwork, time management, and multitasking abilities.
Preferred Experience
• Experience working with e-commerce, SaaS, and creative web design projects.
• Background in brand identity and brand manual creation.
• Experience with AI image generation tools.
- Write clean, scalable code using .NET programming languages.
- Developing the web based software using computer programming languages such as Asp.net, Sql Server, MVC, C# & Entity framework.
- Revise, update, re-factor and debug code.
- Participate as a team member in all phases of S/W lifecycle, including the analysis and design of S/W systems.
- Participate in integrated testing of product/ package.
- Deploying applications on client server.
- Making changes to existing web applications according to the feedback received from the end users or clients.
- Design and develop REST API’s using ASP.NET/C#.
What Makes You A Great Fit:
● 3+ years of experience in a full stack development environment.
● Good understanding of data structures and algorithms.
● Experience with deployments.
● PostgreSQL or any other RDMS.
● Experience in project management, and documentation
Skills: Ruby on Rails, Vue JS, HTML, CSS
Work Mode: Work from home
Salary: Negotiable
Some of your key responsibilities would be:
1. Write simple, understandable, testable, and efficient code with a focus on solid
technical stability and performance.
2. Drive technical improvement by applying software craftsmanship in everyday work
as well as by identifying and executing larger refactoring/improvement
initiatives.
3. Contribute in the implementation of complex features and design work within the
team.
4. Being part of cross-team technical initiatives
5. Participate in and contribute to the team's Agile practices.
6. Take responsibility in maintaining high engineering standards, commitment to the
product and respect and attitude towards others.
We would love to hear about:
1. Hands-on experience with modern Ruby on Rails practices and development.
2. Experience with writing clean, maintainable and scalable code
3. Good awareness of the Ruby on Rails ecosystems and being in touch with the latest developments in this area
4. Experience in developing backend APIs/services, and micro-service architecture. APIs for mobile apps in particular is a bonus.
5. Have a clear understanding of database technologies, with previous experience with PostgreSQL being a bonus
6. A high-performance mindset to deliver good quality code and also an understanding of the product
Why Join us:
● Flexible timings
● Flexibility to work remotely
● We are looking for like-minded individuals who are passionate about code and are
enthusiastic about building great software.
● Work with founders closely
Our Values:
Ownership | Invest in Employees | Trust | Long Term | Meritocracy | Growth mindset
Looking for a Product Head who will have full ownership for multiple areas of the product, including product roadmap and release planning. Responsibilities include listening to customers, creating business requirements, defining user stories, building prototypes, collaborating with the engineering team for product development, and ensuring the launch and adoption of these solutions. The detailed list of responsibilities are captured below:
- Own the strategy and roadmap for designated product areas. Be an advocate for the customer and keep a close eye on the competition and industry to build the roadmap in alignment with the long-term product vision.
- Plan and manage all stages of the product life cycle, from ideation to launch, adoption/growth, and sunsetting.
- Develop business cases for each product initiative to demonstrate customer need, feasibility, pricing, addressable and realizable revenues, competitive positioning, implementation plan, and support costs, etc.
- Work with the product design team to iteratively develop highly usable, intuitive, and pixel-perfect designs and prototypes.
- Collaborate with the sales and marketing teams to build a strong GTM strategy and be the spokesperson for the product within the industry by hosting webinars, events, etc.
- Mentor other junior product managers and product designers on the team.
- Lastly, but most importantly, work closely with the engineering team to build a repeatable and efficient process for product delivery including but not limited to backlog grooming, prioritization, and sprint planning.
-
Who is a good fit for this role?
Consider yourself a good fit for this role if you have these characteristics. Don’t worry if you don’t check every item on the list below. If you have the attitude to constantly challenge and upskill yourself, you might still be a good fit.
- Full product funnel ownership - You have 8+ years of product management experience for a consumer or B2B SaaS service, with multiple launches under your belt.
- Deep empathy for user needs - You love talking to users, and you have multiple approaches for understanding what matters to them and why.
- Ability to communicate effectively - You can clearly communicate with different internal stakeholders and external stakeholders. You are comfortable speaking the language of engineers on one end and customers, executives, or other business stakeholders on the other end. You thrive on ambiguity. You are as comfortable articulating vision and strategy as you are writing detailed product requirements.
- Attention to detail - You obsess about the smallest product details, from color to positioning and tone of language. You benchmark yourself against the best in the industry and aim to build the best. You are able to build systems that enable the team to maintain a high bar for quality.
- You ask and answer the right questions - You develop smart hypotheses and have a knack for designing research and experiments to prove them. You love data, and the know-how to interpret and think critically about results.
- Understanding of technology frameworks and concepts - You can work closely with the engineering team, to understand tradeoffs and make decisions around prioritization and scope.
- Team orientation - You go above and beyond to make your product and team successful, whether it’s filing bugs or organizing team offsite. You believe and understand that strong products are built by closely-knit teams. You are naturally inclined towards owning criticism and deflecting praise to the team.
What can you look for?
The opportunity to shape and build a product through its very early stages, a wide breadth of responsibilities, and an opportunity to challenge yourself every day. The product is one of the prominent solutions in the Indian geography and witnessing rapid adoption and growth across multiple world geographies including the US and Europe. You get the chance to collaborate with a highly skilled team with a good mix of experience and a can-do attitude.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. Empuls works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
125 Crore (1.25billion) Indians are denied access to Formal Credit. Contrarily, Indians have 23000 tonnes of gold in their homes, its worth approximately 110 Lakh Crores ($1.4Trillion). Over 70% of this gold is in Rural India, which is also the most underbanked. Yellow Metal was founded in Nov 2019 with the purpose to transform the way people use their household gold. We believe we can monetize this gold mine for rural India to make their lives better.
The first step in this direction is to enable Rural India with a simple gold loan in 30 mins at their doorstep.
Technology is at the core of building a simple, efficient, and effective consumer experience that will help build trust. We're looking for high-energy people capable of becoming founding members of a startup and those who want to raise the bar of performance and productivity.
Desired Background
- You can develop cross-platform mobile applications in Flutter
- You can work in close conjunction with product, design, backend, and QA teams to develop features
- You can suggest and follow best practices and coding standards
- You can plan, estimate, and own the deliveries of your project
Required Skills
- 2+ years of experience and a track record in building mobile Apps. (Android or iOS. Both are a huge plus).
- 2+ years of experience in Flutter & PHP.
- Expertise in working with different state management approaches.
- Expertise in performance tuning of Flutter Apps.
- Bonus point: Track record of building an application from scratch and scaling it.
Why Join Us
- We are working on a problem that has an impact to the root level of the country
- Remote First
- Comprehensive health insurance
- Up-skilling Budget
- Equity for all
Who are we looking for?
- Someone who is a skilled front-end developer looking to develop new skills and expand their professional horizons
- Candidate having Creative Thinking and Original Approach
- Professionals who take ownership to drive solutions and are a self-starter
- Professionals interested in working in a start-up environment with fast growth potential that prioritizes innovation
- Candidates without prior experience of Vue.JS can also apply
- Work on http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com
- You will act as the subject matter expert for all best practices regarding Vue.JS
- You will work directly with the UX design team to continuously improve our clients/customers experience
- You will develop new components and products which will broaden our product suite
- You will document each Vue component
- Vue.js
- Basic Adobe Photoshop
- Any IDE such as Netbeans
- HTML5
- CSS3
- Twitter Bootstrap
- jQuery
- JavaScript
- Strong academic track record; ability to demonstrate superior work performance and a commitment to outstanding results
- 1 year to 3 years of hands-on experience in front-end and cross-platform development
- Strong experience developing enterprise scale applications in Vue.js, JavaScript, Angular JS or any MVC framework
- Expert understanding of core front-end web technologies (JavaScript, HTML5, CSS3, jQuery)
- Strong JavaScript development skills including unit testing, packaging (e.g. Webpack), version management (e.g. Git), etc.
- Experience with UI design, a strong eye for clear layout and presentation both on-screen and on-paper, and the ability to implement such layouts using HTML, CSS, SCSS, and Bootstrap across different browsers and on mobile
- Expert understanding of responsive web design
- Ability to write clean, well-structured code
- Excellent command of the English language, both written and verbal.
- Strong analytical/ problem-solving skills
- Attention to detail and the ability to work to tight deadlines
- You are invited to send us your complete resume
- Attach previous work or portfolio or project details
- Resume should have candidate photograph in it
- Mention Linkedin Profile URL in the resume
- Do go over our company website http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying







