Sales Operations Manager at iCAD · Nagpur · 2 - 5 years · ₹3L - ₹6L / yr · Profitable · Posted 23 Jun 2026

Job Description:
We are seeking a data-driven and process-oriented professional to manage ICAD's CRM operations, lead intelligence, and sales productivity. The role will be responsible for overseeing the complete lead lifecycle, ensuring CRM accuracy, monitoring sales team performance, tracking conversion metrics, and generating actionable insights to improve admissions and revenue outcomes.
Key Responsibilities:
- Manage and maintain the CRM database with accurate and updated lead information.
- Ensure timely lead assignment, follow-ups, and lead nurturing across centers.
- Monitor and audit BDM productivity, including calls, meetings, walk-ins, and conversions.
- Track and analyze sales funnel performance to identify conversion gaps and improvement opportunities.
- Generate daily, weekly, and monthly sales dashboards and productivity reports.
- Coordinate outreach campaigns and monitor lead generation effectiveness across multiple channels.
- Conduct lost lead and competitor analysis to support strategic sales decisions.
- Ensure CRM discipline, data hygiene, and process compliance across the sales team.
Required Skills:
- Strong analytical and reporting skills.
- Proficiency in Excel/Google Sheets and CRM tools.
- Understanding of sales processes and lead management.
- Excellent coordination, communication, and problem-solving abilities.
- Ability to drive accountability through data and performance monitoring.

About iCAD
About
Similar jobs (10)
Experience: 1–2 Years
Location: Jaipur
Employment Type: Full-Time
Industry: Digital Marketing Agency
Job Overview:
We are looking for a CRM Executive to manage day-to-day process coordination, CRM updates, internal team follow-ups, and client-related requirements. The candidate will work closely with Sales, Marketing, SEO, Social Media, Content, Design, and other teams to ensure smooth workflow and timely completion of tasks.
Key Responsibilities:
- Coordinate with different internal teams to ensure timely task completion.
- Track project activities, deadlines, pending tasks, and deliverables.
- Maintain and regularly update CRM with accurate client and lead information.
- Manage follow-ups with internal teams and clients.
- Track client requirements, feedback, approvals, and pending information.
- Ensure proper client onboarding and handover between teams.
- Monitor CRM follow-ups and ensure no leads or client activities are missed.
- Identify process delays and escalate issues to the concerned manager.
- Prepare daily/weekly MIS and process reports for management.
- Maintain trackers, documentation, and process records.
- Support the team in improving internal processes and workflow efficiency.
Requirements:
- 1–2 years of experience in CRM, Operations, Process Coordination, or Client Coordination.
- Good knowledge of Excel/Google Sheets and CRM tools.
- Strong communication and follow-up skills.
- Excellent organizational and time-management abilities.
- Ability to coordinate with multiple teams simultaneously.
- Strong attention to detail and problem-solving skills.
- Basic understanding of digital marketing is preferred.
- Ability to work in a fast-paced agency environment.
Key Skills:
CRM Management | Process Coordination | Client Coordination | Follow-ups | MIS Reporting | Excel | Team Coordination | Task Management | Communication | Documentation
Key Responsibilities
• Generate leads and make cold calls and reference calls to arrange a meeting for discussion.
• Develop a growth strategy to bring financial gains and delighting clients.
• Suggest ways and means to endorse the products and services of the organization.
• Keep a close tab on the strategic moves made by the competitors.
• Maintain and manage records of sales, revenue, collections, invoices and others.
• Build long-term association with the existing clients and prospects.
• Nurture the subordinates to turn into thorough professionals.
• Prepare bespoke sales contracts
• Attend conferences, exhibitions and fairs to promote the company’s offerings.
• Develop new markets and regions to promote the products and services of the organization.
• Align personal goals with the vision and key objectives of the organization.
Who are we?
We are a fast-growing technology company building digital platforms and services for global industries that depend on reliable operations, strong coordination and seamless communication.
Our work focuses on solving complex real-world problems by bringing together software, data, automation and customer-centric workflows. We support businesses in improving efficiency, strengthening operational visibility and delivering better experiences for their customers and end users.
We are entering an exciting growth phase and are looking for people who are hands-on, commercially minded and eager to build. This is an environment where ownership, follow-through and attention to detail matter. Every customer interaction, every process improvement and every successful delivery contributes directly to the company’s growth.
Joining us means becoming part of an ambitious team that is building practical technology solutions with real business impact.
Who are we looking for?
We are looking for a new team of highly organised and commercially driven Sales Success Specialists to support our sales growth, customer onboarding and revenue operations.
This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.
This is a hands-on role for someone who enjoys sales operations, customer success and execution.
Key Responsibilities
Lead Generation and Cold Calling
- Identify, research and qualify new sales leads.
- Conduct cold calls and follow-up calls with prospective customers.
- Maintain professional communication with prospects across phone, email, WhatsApp and LinkedIn.
- Book meetings and demos for senior sales team members.
- Track lead status and next steps clearly in the CRM.
CRM and Sales Data Management
- Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
- Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
- Keep customer and vessel data accurate and up to date.
- Prepare weekly sales pipeline and activity reports.
- Support sales forecasting and order tracking.
Lead-to-Order Coordination
- Support the sales team in moving leads through the pipeline.
- Follow up on proposals, pricing, commercial queries and customer confirmations.
- Coordinate internal approvals, documentation and customer onboarding requirements.
- Ensure handover from sales to delivery is clear and complete.
- Track trial accounts, pilots, activations and customer commitments.
Order-to-Cash Support
- Coordinate order confirmation, customer documentation and billing information.
- Work with finance to support invoicing, payment follow-up and revenue tracking.
- Monitor order status from confirmation through to activation and payment.
- Support renewal tracking, upsell opportunities and customer account updates.
- Maintain clear records of commercial terms, purchase orders and invoice status.
Logistics and Customer Operations
- Coordinate dispatch, delivery and tracking of any required hardware or onboarding material.
- Liaise with customers, vessel contacts, agents and internal delivery teams.
- Ensure activations, licences, customer access and support processes are completed on time.
- Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.
Skills and Experience
Essential
- 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
- Strong communication skills, especially over phone and email.
- Comfortable making cold calls and following up with prospects.
- Good CRM discipline and attention to detail.
- Strong Excel / Google Sheets skills.
- Ability to manage multiple leads, customers and tasks at the same time.
- Commercial mindset with strong follow-through.
- Comfortable working with sales, finance, logistics and customer success teams.
Preferred
- Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
- Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
- Experience handling order management, invoicing coordination or customer onboarding.
- Familiarity with LinkedIn prospecting and sales outreach tools.
Ideal Candidate Profile
You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.
You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.
Key Success Measures
- Number of qualified leads created and followed up.
- CRM accuracy and completeness.
- Speed and quality of lead follow-up.
- Conversion support from lead to order.
- Timely order processing and activation coordination.
- Reduction in delays between order confirmation, invoicing and payment.
- Clear reporting on sales pipeline, customer status and revenue progress.
Reporting Line
The role will report to CCO and will work closely with sales, customer success, finance and operations teams.
Why Join Us
This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.
Sales Manager / Sales Executive – Real Estate
Company: Varshitha Realty
Role: Sales Manager / Sales Executive
Job Type: Full-Time
Compensation: Incentive-Based Model
Job Responsibilities
* Generate and follow up with potential customers.
* Understand customer requirements and suggest suitable properties.
* Explain project details, pricing, and other property information.
* Coordinate and arrange *site visits* for interested customers.
* Accompany customers during site visits and explain the project.
* Maintain regular follow-ups with interested customers.
* Build good relationships with clients.
* Convert leads into successful sales.
* Achieve assigned sales targets.
* Earn attractive incentives for every successful sale.
Skills Required
* Good communication and convincing skills.
* Basic knowledge of sales and customer handling.
* Positive attitude and willingness to learn.
* Ability to follow up consistently.
* Target-oriented and self-motivated.
* Willingness to travel for site visits.
* Real estate sales experience is an advantage.
Incentive Structure
This is currently an incentive-based opportunity with no fixed salary. Earnings are based on successful sales, with attractive incentives/commission.
Interested candidates can contact HR – Varshitha Realty for further details
About the Role
Work at the intersection of business and technology, supporting operations, data analysis, automation, and digital tools to improve efficiency and growth.
Responsibilities
- Support business operations using tech tools (Excel, CRM, dashboards)
- Analyze data and generate insights for decision-making
- Assist in automation workflows and process improvements
- Coordinate between tech and business teams
- Help in implementing digital solutions and tools
Skills Required
- Basic knowledge of Excel / Google Sheets
- Good analytical and problem-solving skills
- Understanding of business processes
- Interest in technology and automation
Details
- Duration: 3–6 months
- Mode: Remote
- Certificate + PPO based on performance
The Business Operations team is seeking an intern to help run the daily engine that keeps our sales pods accountable and drives how we scale. This role offers exposure to the full BizOps stack — compliance auditing, process improvement, sales enablement, and the BPM and automation work that is transforming manual operations into streamlined workflows. Ideal candidates are sharp, operations-minded, and eager to build a foundation at the intersection of business operations and process automation.
Responsibilities:
- Run daily and weekly compliance audits across our sales-pod SOPs, upholding consistency and quality across every pod
- Review CRM records - call logs, notes, next steps, task completion, and data completeness - to keep pipeline data accurate and decision-ready
- Turn audit findings into signal, surfacing the recurring gaps and bottlenecks that point to where process should be tightened, standardized, or automated
- Feed the BPM and automation initiatives, helping identify manual checks that can move into automated workflows and validating that they work as intended
- Support sales enablement by helping keep the SOPs, trackers, and playbooks our pods rely on sharp and current
- Assist with documentation of business processes, workflows, and team procedures
Manage campaigns from onboarding and setup through execution, optimisation, and final delivery.
Understand client requirements, campaign objectives, target audience, budgets, and KPIs.
Coordinate with clients, affiliate partners, publishers, and internal teams for smooth campaign execution.
Monitor campaign performance, including clicks, leads, conversions, CPL, CPA, revenue, and ROI.
Ensure campaigns achieve agreed delivery targets within the specified timelines and budgets.
Maintain tracking links, pixels, postbacks, UTM parameters, and campaign dashboards.
Conduct regular lead-quality checks and identify duplicate, invalid, or fraudulent leads.
Analyse daily and weekly campaign data and implement corrective actions wherever required.
Prepare and share campaign performance, delivery, and reconciliation reports.
Allocate campaigns among affiliate partners based on performance and delivery capacity.
Troubleshoot campaign tracking, integration, lead-flow, and delivery-related issues.
Coordinate with CRM, ad operations, sales, finance, and technical teams.
Maintain accurate campaign records, partner payouts, invoices, and reconciliation data.
Identify opportunities to improve campaign performance, scalability, and profitability.
Manage multiple campaigns simultaneously while ensuring quality and timely delivery.
JOB DESCRIPTION – PROCESS COORDINATOR
JOB OVERVIEW:
We are looking for an active, smart, proactive, and client-focused Process Coordinator who can effectively manage core operations, coordinate with internal teams and clients, identify opportunities for process improvement, and contribute to business growth through smart cross-selling and solution-selling approaches.
The ideal candidate should have strong communication and coordination skills, take ownership of tasks, be proactive during meetings, and have the ability to manage multiple responsibilities efficiently.
Key Responsibilities:
- Manage and coordinate day-to-day core operational processes to ensure smooth and timely execution.
- Act as a key point of contact for clients, maintaining professional communication and ensuring their requirements are properly understood and addressed.
- Coordinate with internal teams to ensure tasks, deliverables, and client requirements are assigned and completed within timelines.
- Proactively participate in client and internal meetings, contribute ideas, ask relevant questions, and ensure important action points are captured.
- Prepare and circulate Minutes of Meeting (MOM) with clear discussion points, decisions, responsibilities, and deadlines.
- Assign tasks to respective team members and follow up regularly to ensure timely completion.
- Prepare and maintain daily, weekly, and monthly reports related to operations, tasks, client requirements, and team performance.
- Monitor ongoing processes and identify gaps, bottlenecks, and areas for improvement.
- Contribute proactively to process optimization and improvement initiatives to increase efficiency and productivity.
- Maintain accurate and updated CRM records, including client interactions, follow-ups, requirements, tasks, and status updates.
- Understand client requirements and proactively suggest relevant services, solutions, or value-added offerings wherever applicable.
- Identify opportunities for smart cross-selling and solution selling without compromising client relationships.
- Maintain regular follow-ups with clients and internal teams to ensure smooth project/process execution.
- Escalate issues, delays, or operational challenges to the concerned stakeholders in a timely manner.
- Ensure proper documentation and tracking of processes, tasks, meetings, and client communications.
Requirements& Qualifications:
.
- :Excellent verbal and written communication skills.
- Strong client handling and relationship management skills.
- Highly proactive, energetic, and solution-oriented approach.
- Strong coordination, task management, and follow-up skills.
- Ability to confidently participate and contribute in meetings.
- Good understanding of CRM processes and customer lifecycle management.
- Strong analytical and problem-solving abilities.
- Ability to identify opportunities for cross-selling and solution selling.
- Proficiency in MS Excel/Google Sheets, MS Office/Google Workspace, and CRM tools..
- Strong ownership, accountability, and attention to detail.
Key Responsibilities:
· Generate leads and make cold calls and reference calls to arrange a meeting for discussion.
· Conduct regular visits to schools, colleges, and coaching institutes to promote EdTech products.
· Develop a growth strategy to bring financial gains and delighting clients.
· Suggest ways and means to endorse the products and services of the organization.
· Keep a close tab on the strategic moves made by the competitors.
· Maintain and manage records of sales, revenue, collections, invoices
· Build long-term association with the existing clients and prospects.
· Schedule and conduct product demos for principals, teachers, and decision-makers.
· Prepare bespoke sales contracts
· Attend conferences, exhibitions and fairs to promote the company’s offerings.
· Develop new markets and regions to promote the products and services of the organization.
· Align personal goals with the vision and key objectives of the organization.
· Maintain reports of visits, demos, and closures in CRM.
Key Attributes:
· Excellent communication skills and interpersonal skills.
· Thorough knowledge of the products and services and about the markets.
· Flair to research and keep a tab on changing trends.
· Ability to build relationships
. Good Listener.
· Absolute Professional attitude
· Effective Negotiation skills.
. Willing to travel and must possess two/four-wheeler
· Inspiring team player
· Self-motivated with a result-oriented mindset.
· A true go getter
Job Description :
We are looking for an experienced Sales Manager to drive international sales.. The role involves managing global clients, generating new business, and working closely with marketing and product teams to grow revenue across international markets.
Key Responsibilities
- Manage and grow international client accounts
- Generate new leads and close deals.
- Handle end-to-end sales cycle: prospecting, pitching, negotiation, and closure
- Build strong relationships with global customers and partners
- Work with marketing teams on lead generation and campaigns
- Identify new international markets and business opportunities
- Maintain sales pipeline and reports using CRM tools
- Meet monthly and quarterly sales targets
Required Skills & Experience
- 4–5 years of experience in international sales or business development
- Experience selling IT services, SaaS products, or AI solutions
- Strong understanding of sales and marketing fundamentals
- Excellent communication and negotiation skills
- Experience working with overseas clients and time zones
- Familiarity with CRM tools (HubSpot, Salesforce, Zoho, etc.)
Preferred Skills
- B2B sales experience
- Knowledge of digital marketing and lead generation
- Experience with US, UK, Europe, or Middle East markets
Why Join Us
- Work with cutting-edge IT / SaaS / AI products
- Exposure to global clients and markets
- Performance-based incentives and growth opportunities
- Fast-growing and collaborative work environment






