Sales Operation Manager

Position Overview

We are seeking an experienced ERPNext/Frappe Developer to join our dynamic team at Dhwani. The ideal candidate will have strong expertise in developing, customizing, and maintaining ERPNext applications built on the Frappe Framework. This role involves working on complex business solutions, custom module development, and ensuring seamless integration with various business processes.

Key Responsibilities

Development & Customization

1. Design, develop, and implement custom applications and modules on the Frappe Framework and ERPNext.
2. Customize existing ERPNext modules (Accounting, CRM, HR, Inventory, Manufacturing, etc.) to meet specific business requirements.
3. Build custom DocTypes, forms, reports, dashboards, and print formats.
4. Develop and maintain REST APIs for system integrations.
5. Write clean, efficient, and well-documented code in Python and JavaScript.

Technical Implementation

1. Understand client requirements for ERPNext and suggest optimal technical solutions
2. Handle all aspects of development including server-side, API, and client-side logic
3. Implement business logic using Frappe's document lifecycle hooks and controllers
4. Develop custom web portals, web pages, and web forms
5. Ensure smooth transitions for customizations during Frappe/ERPNext upgrades

System Management

1. Manage ERPNext installations, configurations, and deployments
2. Perform system updates, upgrades, and maintenance
3. Debug and troubleshoot technical issues, providing timely solutions
4. Work with MariaDB/MySQL databases and write complex queries
5. Implement and manage version control using Git

Collaboration & Documentation

1. Collaborate with business analysts and stakeholders to gather and refine requirements
2. Write functional and development specifications
3. Participate in code reviews and contribute to development best practices
4. Provide technical guidance and support to junior developers

Required Qualifications

Experience

1. Minimum 2-4 years of hands-on experience with Frappe Framework and ERPNext development and customizations
2. Proven track record of delivering live ERPNext projects that can be showcased
3. Experience in customizing ERPNext modules across different business domains
4. We are also open to hire Interns (With PPO Opportunity) who demonstrates strong DSA and coding fundamentals, good understanding of Python programming, knowledge and exposure of MySQL database, strong logical thinking, problem solving skills along with interest in working on frappe framework and enthusiasm to build challenging technology solutions for social impact. High-performing interns will receive a Pre-Placement Offer (PPO) based on performance. Internship will be of 3 months with monthly stipend in between 15k-20k based on interview performance.

Technical Skills

Core Technologies:  

1. Strong proficiency in Python programming
2. Solid experience with JavaScript, HTML, CSS
3. Working knowledge of Jinja templating.
4. Experience with jQuery and Bootstrap framework

Frappe/ERPNext Expertise:  

1. Deep understanding of Frappe Framework architecture.
2. Experience with DocType creation, customization, and management.
3. Knowledge of Frappe's ORM, REST API capabilities, and hooks system.
4. Understanding of ERPNext modules and business workflows

Database & Infrastructure:  

1. Proficient in MariaDB/MySQL database management.
2. Experience with Linux operating systems.
3. Knowledge of Git version control.
4. Understanding of web server configurations and deployment.

Professional Skills

1. Strong analytical and problem-solving abilities
2. Excellent communication and collaboration skills
3. Ability to work effectively in team environments
4. Self-starter with ability to take ownership of projects
5. Attention to detail and commitment to quality code

This is a work-from-office role in Gurgaon, Haryana

We are looking for a Junior Editor to join the editorial team at Creative Brands ( https://creativebrandsmag.com/ ). Reporting to the Editor-in-Chief, this full-time role is ideal for someone passionate about the creative, advertising, media, and branding ecosystem, particularly in India and South Asia.

Key Responsibilities

• Write, edit, and curate daily content for the Creative Brands website covering advertising, media, brands, PR, campaigns, industry trends, events, and people movements.
• Research, adapt, edit, and repurpose industry content for editorial publishing.
• Conduct 2–3 industry interviews per month (phone or email) with guidance and training from the editorial team.
• Upload and manage content through the website CRM on a daily basis.
• Stay updated on the creative industry landscape, including agencies, brands, media leaders, and key influencers.
• Collaborate with the editorial team and company directors to build relationships with industry stakeholders.
• Support and manage Creative Brands’ social media presence (LinkedIn, Instagram, Facebook, X), while working with the tech team to track engagement and performance.

What We’re Looking For

• Bachelor’s degree in Journalism, Mass Communication, English, Media Studies, Advertising, Marketing, or related fields.
• Strong English writing and editing skills with a good command of language and style.
• Ability to ideate, write clean copy, and work with minimal supervision.
• Interest in advertising, media, branding, communication, and the creative economy.
• Willingness to learn and grow through structured editorial training.

This role offers the opportunity to develop editorial skills, build industry connections, and contribute to a growing knowledge platform for the creative industry.

Tech Support Engineer

Job Description

Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:

1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.

2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.

If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.

Roles and Responsibilities

Technical Expertise:

Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:

Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:

Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:

Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment.

Communication Skills:

Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:

Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:

Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.

Required Skill Set:

MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

We are seeking a skilled and proactive Kubernetes Administrator with strong hands-on experience in managing Red Hat OpenShift environments. The ideal candidate will have a solid background in Kubernetes administration, ArgoCD, and Jenkins.

This role demands a self-motivated, quick learner who can confidently manage OpenShift-based infrastructure in production environments, communicate effectively with stakeholders, and escalate issues promptly when needed.

Key Skills & Qualifications

• Strong experience with Red Hat OpenShift and Kubernetes administration (OpenShift or Kubernetes certification a plus).
• Proven expertise in managing containerized workloads on OpenShift platforms.
• Experience with ArgoCD, GitLab CI/CD, and Helm for deployment automation.
• Ability to troubleshoot issues in high-pressure production environments.
• Strong communication and customer-facing skills.
• Quick learner with a positive attitude toward problem-solving.

About PlanetSpark:

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment by 2024. We are backed by some top VCs such as Prime Venture Partners and global entrepreneurs such as Binny Bansal, Deep Kalra, Gokul Rajaram and Shirish Nandkarni. Come, join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this roller coaster ride to build the most loved brand for kids who will move the world!

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking and social media.

2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sales

Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.

2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)

4. You will be entitled for training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training

5. Post 1L Revenue achievement, you will be entitled for below

US/ Canada Shift (8:00 pm to 5:00am) - INR 7.23 LPA (4.83 Fixed + 2.4 LPA Variable)

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques

3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sale or relevant role is a plus

6. A friendly and energetic personality with customer service focus

Criteria

1. Willing to work 6 days in a week in a fast paced startup

2. Ready to work from Office and join immediately.

What are the behavioral attributes that we are looking for?

- A keen desire to bring growth for a fast-growing Series B funded startup

- An apparent Founder's mindset

- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.

- Don't forget to carry along a dash of humor. It never hurts. And we are fun loving people

Requirements & Responsibilities:

- 3+ years of experience developing web applications using J2EE.

- 3+ years of experience in Spring Boot.

- Understanding of MicroServices.

- Experience working with tools like Git, Maven, and AWS.

- Expertise in developing RESTful APIs.

- Experience writing Unit and Integration tests.

- Background working with Linux/UNIX environments.

- Strong working knowledge with RDBMS like MySql, Postgres and NoSQL databases like Mongo

- Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.

- Experience with agile/scrum development

- Strong collaboration and communication skills 

- Excellent written and verbal communication skills

Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent