Sales Operation Manager

Sales Strategy and Revenue Management

Develop and implement company-wide sales strategies to achieve revenue, gross profit, and profitability targets.

Set and monitor sales budgets, targets, and performance objectives across all branches and sales teams.

Identify sales gaps and implement corrective actions to improve performance and achieve company objectives.

Sales Team Leadership and Performance Management

Lead, coach, and develop Sales Managers, Branch Managers, and sales personnel to achieve individual and team targets.

Conduct regular sales performance reviews, provide direction, and identify training and development needs.

Promote a high-performance sales culture focused on accountability, customer service, teamwork, and results.

Business Development and Market Expansion

Identify and pursue new business opportunities, major accounts, projects, and strategic partnerships.

Develop strategies to expand the company’s market presence across Papua New Guinea.

Monitor market trends, competitor activities, customer requirements, and emerging opportunities to guide sales initiatives.

Key Account and Customer Relationship Management

Build and maintain strong relationships with key corporate, government, and institutional customers.

Support branches and sales teams in major quotations, tenders, negotiations, and strategic account development.

Ensure high standards of customer service and timely resolution of significant sales and customer concerns.

Sales Forecasting, Pipeline and Reporting

Maintain accurate company-wide sales forecasts and monitor the sales pipeline, quotations, tenders, and major opportunities.

Review branch and sales team performance against budget and provide regular sales reports and recommendations to senior management.

Ensure accurate and timely reporting of sales activities, results, margins, and business opportunities.

Product, Pricing and Margin Management

Work closely with management and relevant departments on product positioning, pricing, promotions, and sales campaigns.

Ensure sales teams understand the company’s ICT solutions, copiers, hardware, furniture, appliances, and other product offerings.

Monitor sales margins and ensure transactions support the company’s profitability objectives.

Cross-Functional Coordination and Compliance

Work closely with Branch, Operations, Service, Software, Stocks, Accounts, and Purchasing teams to support customer requirements and business objectives.

Ensure sales activities comply with company policies, procedures, approved pricing, credit requirements, and applicable standards.

1.     Branch Operations Management

• Oversee all operational functions, including ICT, sales, services, and inventory management.
• Ensure the branch operates within budget and achieves financial objectives.
• Implement and monitor branch policies, procedures, and standards to enhance efficiency.

2.     ICT and Technical Management

• Manage and coordinate ICT business software, networking, and hardware services.
• Oversee the installation, troubleshooting, and maintenance of ICT equipment.
• Keep updated on technology trends and ensure the branch is equipped with the latest tools to support operations and client needs.

3.     Product and Service Oversight

• Manage the branch's portfolio of ICT products, furniture, appliances, and related services.
• Oversee procurement, inventory control, and vendor relations for all products.
• Ensure a high standard of customer service and address client concerns efficiently.

4.     Sales and Marketing Management

• Develop and implement sales strategies to drive revenue and expand the branch’s market presence.
• Oversee the sales team, set performance targets, and provide coaching and support to achieve them.
• Build and maintain relationships with key clients, partners, and local businesses.

5.     Team Leadership and Development

• Recruit, train, and mentor branch staff, promoting a positive work culture and team collaboration.
• Conduct regular performance reviews and identify training needs.
• Promote safety, compliance, and ethical conduct within the branch.

6.     Customer Relationship Management

• Foster strong customer relationships and ensure exceptional service.
• Address client inquiries and complaints, ensuring timely and satisfactory resolution.
• Regularly gather and respond to customer feedback to improve services and products.

7.     Reporting and Compliance

• Prepare and submit regular performance, financial, and operational reports.
• Ensure the branch complies with all company policies, regulations, and legal standards.

Hiring: Operations Manager – GV India

Location: Hyderabad, India | On-site

Experience: 12+ Years

Reporting To: CEO

We are looking for a highly disciplined and execution-focused Operations Manager to lead the India office and oversee the day-to-day functioning of multiple departments.

The ideal candidate should have strong experience in operations leadership, cross-functional team management, project execution, process discipline, and global stakeholder coordination.

Key Responsibilities

• Oversee day-to-day operations across all departments

• Manage department leads across Design, Procurement, Project Management, Finance Coordination, and Admin/Support

• Set priorities, monitor deliverables, and ensure timely execution

• Hold teams accountable for deadlines, quality, productivity, and responsiveness

• Act as the primary escalation point for operational issues

• Resolve cross-functional conflicts and remove execution bottlenecks

• Reallocate resources based on workload and business priorities

• Drive collaboration between Design, Procurement, and Project Management teams

• Ensure smooth alignment between design, costing, and execution

• Enforce SOPs, workflows, documentation, reporting, and process standards

• Coordinate effectively with USA/Canada teams and ensure global directives are executed in India

• Monitor team productivity, identify inefficiencies, and improve operational performance

• Ensure proper usage of ERP, tracking systems, Google Drive, and internal processes

• Provide regular updates to the CEO on progress, risks, delays, and operational issues

• Oversee administrative and support functions

• Validate reported progress against actual execution

• Track dependencies, pending approvals, and inputs required from global teams

• Maintain structured reporting and provide actionable insights to management

Required Experience & Skills

• 12+ years of experience in Operations, Project Management, or leadership roles

• Proven experience managing multi-department teams

• Experience working with global teams preferred

• Background in design, manufacturing, or procurement is an advantage

• Strong leadership and accountability

• Excellent communication and problem-solving skills

• High attention to detail and process discipline

• Strong ability to manage multiple priorities

• Strong ownership and execution mindset

• Ability to bring structure and clarity to complex environments

• Comfortable working in a fast-paced, global environment

What We’re Looking For

We are looking for a leader who is execution-driven, process-oriented, accountable, and comfortable managing multiple functions simultaneously.

The candidate should be capable of acting as the central point of execution between the India team and global leadership, ensuring that priorities are translated into structured and timely outcomes.

Location: Hyderabad

Job Description – Sales Operations Job

Title: Sales Operations Executive

Department: Sales

Role Overview

We are looking for a Sales Operations professional to support our sales team and maintain

strong relationships with existing clients. The role will be responsible for ensuring smooth

day-to-day operations, handling client queries, and managing relationships with existing

channel partners. This is an entry-level role, and freshers are welcome to apply.

Key Responsibilities

• Manage and maintain strong relationships with existing clients.

• Handle client queries and coordinate with internal teams to resolve issues on time.

• Follow up with clients to ensure timely transactions and repayments.

• Manage and maintain relationships with existing channel partners.

• Coordinate with channel partners for regular business opportunities and follow-ups.

• Coordinate with internal teams such as Credit, Operations, Risk, and Finance to ensure

smooth execution.

• Maintain accurate records of client and partner interactions.

• Ensure timely follow-up on pending documents, transactions, and other requirements.

Key Skills & Competencies

● Strong client relationship management skills

● Excellent verbal and written communication

● Good follow-up and coordination skills

● Strong problem-solving and ownership mindset

● Ability to manage multiple clients and priorities

● Understanding of lending, working capital, fintech, or financial services is preferred

● Good analytical and reporting skills

● Proficiency in MS Excel / Google Sheets

● Ability to work effectively with cross-functional teams

Assistant Sales Manager

The Assistant Sales Manager supports the Sales Manager in achieving sales targets, expanding the customer base, managing sales operations, and driving revenue growth. The role involves supervising the sales team, developing customer relationships, identifying new business opportunities, and ensuring effective execution of sales strategies.

Key Responsibilities:

• Assist in developing and implementing sales strategies and plans.
• Support the Sales Manager in achieving monthly and annual sales targets.
• Manage and motivate the sales team to improve performance.
• Generate leads and identify new business opportunities.
• Build and maintain strong customer relationships.
• Handle key customers and support account management activities.
• Monitor sales pipeline, leads, conversions, and follow-ups.
• Prepare sales reports, forecasts, and performance updates.
• Conduct market research and monitor competitor activities.
• Support pricing, negotiation, and deal-closing activities.
• Manage distributors, dealers, channel partners, or sales territories.
• Coordinate with marketing, operations, finance, and customer service teams.
• Track team performance and ensure timely achievement of targets.
• Provide sales training, coaching, and guidance to team members.
• Resolve customer issues and ensure high customer satisfaction.
• Ensure proper usage and updating of CRM and sales databases.

The Opportunity: 

Agami unlocks the power of data to create opportunities for consumers, businesses, and society. We gather, analyze, and process data in ways others can’t. For more than 5 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. We believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people, and innovation so we can help create a better tomorrow. 

Expected Deliverables & Outcomes: 

Provide leadership and management for the regional sales territory and sales development activities, in alignment with the strategic company direction. Responsible for retaining current customers as well as developing and attracting new customers. Responsible for learning and selling current products and new products, keeping abreast of new technologies, recommending/sharing changes and trends seen in the 

field, and meeting sales goals in targeted markets. 

Responsibilities: 

1. Prospect and close sales leads to help generate revenue for the company. 

2. Responsible for developing, implementing, and evaluating the sales strategy. 

3. Should have strong management and coaching skills to support the learning and development of 

the sales team. 

4. Support the learning and development of the sales team 

5. Coordinate with sales representatives to generate and meet with prospective leads 

6. Track and report all sales activities 

7. Develop and execute sales strategy through market analysis 

Driving Results: 

Sets positive, compelling goals and aggressive schedules for improvement. Translates the vision/mission of the organization into actionable, quantitative plans. Conveys a sense of urgency and drives issues to closure. 

Managing Performance 

Translates overarching business goals into specific objectives for each member of the team. Holds people accountable for agreed-upon results. Identifies and keeps others focused on the most important metrics that 

drive the business, and uses CRM and reporting tools consistently to effectively manage the territory 

Building Commitment 

Motivates others to pursue common objectives with excitement about the future. Radiates enthusiasm for goals and infects others with a shared optimism and excitement. Conveys a genuine belief in succeeding despite the toughest obstacles. Building Relationships and Using Influence builds and sustains excellent relationships at all levels, both internally and externally. Uses relationship networks to strategically accomplish objectives. Communicates excitement about the business and motivates others to pursue common objectives. 

Communication 

Communicates passion, energy, intensity, and excitement. Is highly articulate and compellingly makes arguments and comes to the point.  Energy/Endurance Has a high work capacity and shows passion,energy, endurance, and intensity. Maintains focus through days of long hours and multiple priorities 

Minimum Qualifications: 

● Bachelor’s degree in marketing or business administration 

● Should have at least 3 to 5 years of experience selling multiple software products and services 

into key accounts. Selling SAAS products /Cloud experience, Call Center, and CRM selling 

Experience will be preferred. 

● Excellent communication, interpersonal, and organizational skills 

● Superb leadership ability 

● Ready to travel 

● Proven success rate at levels above quotas 

● Experience in planning and implementing sales strategies. 

● Should be a relationship builder at the C or VP level 

● Should follow a consultative approach to sales 

● Strong business vertical domain expertise needed/preferred in at least 2 verticals (BFSI, RETAIL, 

EDUCATION, HEALTHCARE, BPO/ITES)

SENIOR MANAGER- COMMERCIAL SALES (AMERICAS)

Sales

📍 Noida 🕐 Full-Time 🧭 10 - 15 years

THE MISSION

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

Drive US enterprise sales growth through strategic leadership and team optimization.

THE PILLARS OF IMPACT

🚀 1. Team Leadership & Development (50%)

 – Lead and mentor a team of Account Executives.

 – Optimize team performance to exceed sales targets.

 – Develop and implement effective onboarding strategies.

 – Foster a high-velocity sales environment.

⚙️ 2. Sales Strategy & Execution (30%)

 – Manage and expand US/Americas sales pipelines.

 – Align sales strategies with company goals and market trends.

 – Execute data-driven decision-making processes.

🧠 3. Market Insights & Innovation (20%)

 – Analyze enterprise sales trends and develop actionable insights.

 – Promote innovation in sales techniques and tools.

MUST-HAVES — DO NOT APPLY UNLESS YOU HAVE THESE

 – You must have 8+ years of core B2B SaaS sales experience.

 – You must have 2–4+ years in a people management role.

 – You must have experience managing US/Americas sales pipelines.

 – You must have willingness to work full-time out of our Noida office.

 – You must have frontline empathy and analytical mindset.

THE BAR — WHAT YOU MUST PROVE

Proven Sales Leadership: Led a team exceeding sales targets consistently for over 2 years.

Strategic Pipeline Management: Managed and grew US sales pipeline by 30% year-on-year.

Analytical Decision-Making: Implemented data-driven strategies improving team efficiency by 25%.

Empathetic Leadership: Recognized for high team satisfaction and retention rates.

YOUR PATH

Reports directly to the COO. Potential to advance to a higher executive role as the team and market presence expand.

Your growth at TestMu AI is mapped to what you ship — not how long you've been here.

What You'll Do

• Lead, coach, and manage a team of 2–4 SDRs/BDRs targeting SMB and mid-market accounts in the US, UK, Canada, and Australia
• Own daily standups, outreach targets, pipeline hygiene, and performance reporting
• Execute and iterate multi-channel outbound: cold email, LinkedIn, and cold calling
• Work closely with product champions to deeply understand ICP, value props, and objection handling for Dialaxy
• Build and refine outbound playbooks — sequences, scripts, and qualification frameworks (BANT/MEDDIC-lite)
• Manage lead lists using Apollo, run email sequences via Instantly/Smartlead, and LinkedIn automation via HeyReach
• Report weekly pipeline metrics to founders with honest analysis, not spin
• Hire and onboard additional SDR/BDR profiles as the team scales

What We're Looking For

• 4+ years of B2B SaaS sales experience, with at least 1–2 years in a team lead or senior SDR/BDR capacity
• Proven track record running outbound campaigns into US, UK, or Australian markets
• Strong command of English — written and spoken, client-facing quality
• Hands-on experience with tools like Apollo, HubSpot, Instantly, Smartlead, or equivalent
• High ownership mindset — you care about the number, not just the activity
• Comfortable working in a fast-moving startup with limited process and high autonomy
• Experience in cloud telephony, HR tech, or remote workforce tools is a strong plus

Chief Operating Officer (COO)

The Chief Operating Officer (COO) is responsible for overseeing the day-to-day operations of the organization, driving operational efficiency, implementing business strategies, and ensuring the company achieves its growth, profitability, and performance objectives. The COO works closely with the CEO and senior leadership team to translate strategic goals into effective operational plans.

Key Responsibilities:

• Lead and manage overall business operations.
• Develop and execute operational strategies aligned with company goals.
• Drive business growth, profitability, and operational efficiency.
• Monitor KPIs, budgets, costs, and overall business performance.
• Lead and develop senior management and operational teams.
• Optimize processes, systems, and workflows.
• Ensure effective coordination across sales, finance, HR, marketing, supply chain, and operations.
• Develop annual operating plans, budgets, and performance targets.
• Identify operational risks and implement corrective actions.
• Establish performance management and accountability systems.
• Manage vendor, partner, and stakeholder relationships.
• Ensure compliance with company policies, regulations, and quality standards.
• Support the CEO in strategic decision-making and business planning.
• Lead organizational transformation and continuous improvement initiatives.
• Build a high-performance culture across the organization.

We are currently looking to hire a  Sales Manager –(FMCG Division) to join our team.

Position:  Sales Manager (FMCG Division)

Location: Pune 

Experience Required: : 5–12 years of FMCG (Food) sales experience — experience in Modern Trade / E commerce / Quick Commerce / HoReCa is essential.

Qualification: Bachelor’s Degree required; MBA / Master’s in Marketing preferred.

Job Description :

We’re seeking a driven and detail-oriented Sales Manager to lead FMCG expansion across Modern Trade, Quick Commerce, HoReCa, and E-commerce (Amazon) channels.

The ideal candidate will combine strong sales acumen with operational discipline, brand understanding, and team leadership to drive growth and profitability across verticals.

Key Responsibilities :

Sales & Business Development

 Develop and execute sales strategies across Modern Trade, Quick Commerce, HoReCa, and E-commerce (Amazon) channels.

 Drive Quick Commerce tie-ups (Blinkit, Zepto, Swiggy Instamart, etc.)

ensuring consistent fill rates, visibility, and on-time delivery.

 Expand and manage Modern Trade business — new tie-ups, branding opportunities, and store-level execution.

 Acquire and manage HoReCa accounts, ensuring strong partnerships and growth.

 Explore and onboard new retail store tie-ups and distributors to strengthen reach and

market penetration.

 Maintain vertical-wise P&L accountability, ensuring profitability across all sales channels.

 Ensure payment cycles are monitored and reconciled as per company policy. E-Commerce & Brand Coordination

 Oversee Amazon listings and catalog management, ensuring all products are correctly priced, described, and optimized.

 Maintain online hygiene — ensuring accurate inventory, images, descriptions, ratings, and timely response to customer queries.

 Coordinate with the marketing team for updated creatives, offers, product launches, and campaign rollouts across digital platforms.

 Identify and execute branding opportunities within partner stores and online marketplaces.

Team & Operations :

 Conduct regular store and market visits to ensure proper visibility, placement, and compliance.

 Train, mentor, and develop the sales and promoter team to enhance performance and product knowledge.

 Maintain strong vendor relationships and follow-up for timely supply and collections.

 Collaborate closely with operations for smooth delivery logistics and minimal wastage (RTC losses).

 Provide market insights, competitor analysis, and category feedback to guide business strategy.

Qualifications & Requirements

 Bachelor’s Degree required; MBA / Master’s in Marketing preferred.

 5– 12 years of FMCG (Food) sales experience — experience in Modern Trade / E-commerce / Quick Commerce / HoReCa is essential.

 Strong leadership and team-building capabilities.

 Excellent communication, negotiation, and relationship management skills.

 Hands-on experience in Amazon / online retail operations preferred.

 Analytical mindset with sound knowledge of market trends, pricing, and brand visibility strategies.