Sales & Marketing Executive

Are you passionate about building smart, scalable solutions? We're looking for an Application Designer to join our Solution Development team in Trivandrum.

What you’ll do:

🔹 Define and develop application solutions based on business requirements

🔹 Work across the full SDLC – from solution design to delivery

🔹 Ensure high-quality output with minimal issues

What we’re looking for:

✔️ 3+ years of experience in software development and implementation

✔️ Hands-on experience delivering 2-3 real customer projects

✔️ Strong in solution design and problem-solving

✔️ Proficiency in Java / C# / Python / HTML / Relational Databases

✔️ Familiar with REST/SOAP APIs, API management, and business process automation

✔️ Strong communication skills and a collaborative mindset

Education: Bachelors or Masters in Engineering (Computer Science Preferred)

• Handle incoming customer calls professionally and efficiently.
• Make outbound calls to follow up on customer inquiries or resolve issues.
• Provide accurate information about products or services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Update customer information in the database during and after each call.
• Collaborate with other team members to address customer needs effectively.
• Meet or exceed individual and team performance targets.
• Follow communication scripts and guidelines to ensure consistency.
• Stay updated on product knowledge and industry trends.
• Escalate complex issues to the appropriate department or supervisor.
• Proven experience in a customer service or voice process role.
• Excellent verbal communication skills in English+ Hindi.
• Strong active listening and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills.

Position: Project Manager – FinTech

Experience Required: 7+ Years

Location: Remote (Work from Home)

Working Days: Tuesday to Sunday (Week off: Monday)

Industry: Financial Technology (FinTech)

Employment Type: Full-Time/Client

About the Role:

We are looking for a highly organized and experienced Project Manager with a strong background in the FinTech industry. The ideal candidate will lead cross-functional teams, manage multiple projects, and ensure the successful delivery of digital financial products and services.

Key Responsibilities:

• End-to-end project ownership including planning, execution, monitoring, and closure.
• Coordinate internal teams and third-party vendors to ensure timely delivery of projects.
• Define project scope, goals, and deliverables that align with business objectives.
• Create detailed project plans, allocate resources, and manage budgets.
• Identify potential risks and develop mitigation strategies.
• Act as the main point of contact for stakeholders, providing regular project updates.
• Ensure compliance with financial regulations and data privacy laws.
• Promote Agile methodologies and foster a culture of continuous improvement.

Key Requirements:

• 7+ years of experience in project management, preferably within FinTech or financial services.
• Proven experience in managing complex digital projects.
• Strong understanding of the FinTech ecosystem, including payment gateways, lending platforms, neobanking, or digital wallets.
• Proficiency in project management tools (JIRA, Trello, Asana, etc.).
• Excellent communication, leadership, and organizational skills.
• PMP, PRINCE2, or Agile/Scrum certification is a plus.

Working Conditions:

• Remote position with flexibility.
• Workdays: Tuesday to Sunday (Monday off).
• Collaborate with both domestic and international teams across different time zones.

Responsibilities:

1. Collaborate with stakeholders to understand business objectives, processes, and requirements.
2. Conduct thorough analysis of business processes, workflows, and systems to identify areas for improvement.
3. Gather, document, and prioritize business requirements using techniques such as interviews, workshops, and surveys.
4. Analyze data to identify trends, patterns, and insights that can inform decision-making and drive business outcomes.
5. Develop and maintain documentation, including business process models, use cases, user stories, and requirements specifications.
6. Work closely with cross-functional teams to ensure alignment between business needs and technical solutions.
7. Facilitate meetings, workshops, and presentations to communicate findings, solicit feedback, and drive consensus among stakeholders.
8. Collaborate with developers, designers, and QA analysts to ensure successful implementation and testing of solutions.
9. Monitor and evaluate the performance of implemented solutions, and recommend adjustments or enhancements as needed.
10. Stay updated on industry trends, best practices, and emerging technologies related to business analysis and process improvement.

Requirements:

1. Bachelor's degree in Business Administration, Management Information Systems, or related field.
2. Proven experience as a Business Analyst or similar role.
3. Strong analytical skills, with the ability to gather and interpret data from multiple sources.
4. Proficiency in business analysis techniques, such as process modeling, data analysis, and requirements elicitation.
5. Excellent communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders.
6. Solid understanding of project management principles and methodologies.
7. Experience with business analysis tools and software (e.g., Microsoft Visio, Jira, Confluence) is a plus.
8. Ability to work independently and collaboratively in a fast-paced environment.
9. Strong organizational skills and attention to detail.
10. Certification in business analysis (e.g., CBAP, PMI-PBA) is preferred but not required.

As a Senior/Principal Product Manager you will be responsible for the product roadmap, features, adoption, and bugs. This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirements, driving this through development, and successfully launching new product features.

To read more about the kind of qualities we are looking for this role, please check this link -https://a16z.com/2012/06/15/good-product-managerbad-product-manager/"> https://a16z.com/2012/06/15/good-product-managerbad-product-manager/

1. Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, estimated development, implementation, and support costs etc.

2. Develop functional, technical and designs specifications for the product.

3. Help define the value proposition of the product for the sales team and help develop the sales documentation that support the selling process of your products.

4. Research and understand competitive offerings in your sector.

5. Experience in E-commerce, CMS, Payment Apps, and Integration products will be preferred as the role would demand this experience.

You will closely work with technology, design, sales and customer care teams. You'll report to head of product development for Plum.  

An enthusiastic individual with 6+ years of product management function in a product company. We'll look forward to technical skills required for a product role along with soft skills required to manage multiple stakeholder roles. 

We are looking for candidates from B2B SaaS or consumer SaaS based companies only.Rest we can explore together during our interactions. If you find yourself to be someone that fits this requirement then read on.

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Key responsibilities 

· To attend meetings with potential Clients to determine technical and business requirements 

and ensuring that all necessary information is collated prior to producing a solution 

· Provide technical solutions in a professional manner and to agreed timeframes 

· Ability to demonstrate product and technologies effectively to audiences of varied technical 

knowledge 

· Create and confidently deliver technical presentations internally and externally 

· Deliver training on solutions and provide product support to channel partners and internal 

stakeholders 

· Create internal design configuration documentation including network diagrams with 

technical explanations 

· Work with Product Management to feedback on issues with current products and provide 

input around new products 

· Builds productive relationships internally and externally, fostering teamwork by keeping 

colleagues updated on activities 

· Perform technical development for bespoke solutions as part of a design and development 

frame work 

· Able to understand business drivers and risks involved to the customer 

· Prepare comparison documents against competitors 

· Sell technical solutions to the customer with professionalism and enthusiasm 

· Provide accurate and timely management information, to include - activity reports, bid 

reviews, project forecasts, KPI’s 

· Adhere to the Company’s Quality and Business Processes 

· To structure and produce compelling sales proposals/commercial and technical 

documentation outlining the cost savings and business benefits to clients 

· To assume responsibility for running a bid team, where relevant 

· Interface with the implementation / project team, articulating customer requirement, to 

ensure smooth transition from Sale to Delivery