We are looking for a Business Development Manager/Relationship Manager to build and preserve trusting relationships with our customers.
Introduction & Acquisitions of new partners - Individual /Corporate clients and meeting the required revenue targets expected from the role & it will be an individual contributor. Self-accelerating & result oriented Adapt acquired knowledge in Change Management.
All possible new prospect partners - INDIVIDUAL /CORP clients in the city.
Duties & Responsibilities -
- Dialogue with our clients to understand their business objectives and challenges
- Analyze partners' data and provide strategic recommendations to clients
- Monitor user reservations and partner promotion
- Build efficiency in support processes for improving partners side experience
- Resolve operational problems on the partners' side within a specified time
- Attend meetings with partner facilities for orientations, resolving issues & relationship building.
- Handle invoicing, including calculation of recharges done
- Serve as the one-point contact for the sales team for all reservations and schedule of the activities.
Required Skills:
- 1-5 years of relevant experience
- Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
- Highly organized, multi-tasking skills with strong attention to detail.
- Strong work ethic with a relentless desire to go above and beyond.
- Excellent time management skills and ability to work under pressure
- Strong communication and interpersonal skills

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Business Analyst - IT Solutions
Position: Business Analyst Department, Information Technology
Employment Type: Full-time
Experience Level: 1-3 years
Role Overview:
We are seeking a dynamic Business Analyst to bridge the gap between business requirements and technical solutions. This client-facing role involves analyzing business processes, gathering requirements, and ensuring successful project delivery without hands-on programming.
Key Responsibilities:
- Gather and document business requirements from clients and stakeholders
- Analyze current business processes and identify improvement opportunities
- Create detailed functional specifications and user stories
- Facilitate meetings between technical teams and business stakeholders
- Conduct user acceptance testing and training sessions
- Prepare project documentation, reports, and presentations
- Support pre-sales activities and client demonstrations
Required Qualifications:
- Bachelor's degree in Business, IT, or related field
- 1-3 years of experience in business analysis or similar role
- Basic understanding of software development lifecycle
- Good communication and presentation skills
- Client-facing experience preferred
- Basic knowledge of project management methodologies
Preferred Qualifications:
- Experience in software/technology industry
- Understanding of database concepts and system integration
- Experience with wireframing and prototyping tools
Exp:-4-10years
Location: - Bangalore
Work Model: -Hybrid
Job Description
- Experience in Core Java 5.0 and above, CXF, Spring.
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- Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.
- Good development experience with RDBMS, preferably Sybase database.
- Good knowledge of multi-threading and high-volume server-side development.
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Customer Support Roles
1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi
2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.
3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.
Chat Process Roles
1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.
2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.
3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.
Key Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment
- Patience and empathy when dealing with customer issues
- Strong product knowledge and understanding of company policies
Key Skills required (Items in Bold are mandatory keywords) :
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- Strong production experience with testing tools - Jira, Zing and other popular tools
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- Industry experience with Java Selenium, Appium and other test automation tools
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DevOps & Automation:
- Experience in CI/CD tools like Azure DevOps, YAML, Git, and GitHub. Capable of automating build, test, and deployment processes to streamline application delivery.
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Cloud Services & Architecture:
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Data Integration & ADF:
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Application Management & Monitoring:
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- Proficient in managing and monitoring application performance using tools like Azure Monitor, Log Analytics, and Application Insights.
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Database Skills:
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Please find the JD for Instructional designer position below:
Job Title: Instructional Designer & Content Developer
Location: Mumbai, Maharashtra
Job Type: Full-Time, Permanent
Experience: Minimum 3 years as an Instructional Designer
Responsibilities:
1. Apply instructional design theories, such as ADDIE, Bloom's Taxonomy, and adult learning principles, to create effective and learner-centric training materials.
2. Demonstrate a solid background in e-learning design principles, staying updated on industry trends and best practices.
3. Collaborate with stakeholders to identify learning objectives and analyze the target audience's needs, characteristics, and existing knowledge.
4. Develop visually appealing and interactive storyboards using MS PowerPoint to outline the flow and structure of e-learning modules.
5. Create engaging and compelling scripts and narrations for instructional videos, ensuring alignment with learning objectives.
6. Develop instructional materials, including presentations, e-learning modules, videos, and assessments, ensuring they are engaging, informative, and meet the defined learning outcomes.
7. Proficiently use Articulate Storyline to design and develop interactive e-learning modules that enhance the learning experience.
8. Edit and enhance video content using Camtasia, ensuring a seamless and engaging visual experience for learners.
9. Possess a strong understanding of Learning Management Systems (LMS) and the ability to integrate e-learning content into various platforms.
10. Communicate complex ideas effectively through clear and concise written content, ensuring a high standard of English proficiency.
11. Gather feedback from learners and stakeholders to refine and enhance instructional materials, making improvements based on constructive input.
12. Stay informed about industry trends, educational technologies, and instructional design methodologies, participating in professional development opportunities.
Qualifications:
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2. Strong understanding of instructional design principles and adult learning theories.
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Product Content Writer(Marketing Specialist)
Experience - 2 to 5 years
Location - Pune
We are looking for an expert and experienced Content Writer with a super creative bent of
mind! Someone who would be able to produce high-quality and information-rich content
including blogs, articles, press releases, and similar marketing documents, required to
contribute to the overall success of our products. We assure an amazing work experience
with a great opportunity to grow and prosper along with the company and the products!
Key Responsibilities
The individual role that you’ll play in our team:
● Develop engaging content for articles, blogs, stories, and social media to entice and
engage customers
● Work with internal teams to obtain an in-depth understanding of the product and the
documentation requirements
● Create content marketing campaigns to drive leads and subscribers Use SEO best
practices to generate traffic to our site
● Regularly produce various content types, including email, social media posts, blogs,
and white papers
● Analyze existing and potential content, focusing on reuse and single-sourcing
opportunities
● Analyze content marketing metrics and makes changes as needed
● Ensure that content contains sufficient keywords for search engine optimization
● Study product samples and talk with product designers and developers
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instructions
● Select appropriate medium for message or audience, such as manuals or online
videos
● Standardize content across platforms and media
Skills and Experience
● Experience of 2+ yrs
● Excellent writing skills in a number of different styles/tones
● Proven work experience in technical writing of software documentation
● Ability to deliver high-quality documentation with attention to detail
● Ability to quickly grasp complex technical concepts and make them easily
understandable in text and pictures
● Experience with social networks and the implementation of social media marketing
● Must have excellent sentence construction and grammar skills
● Should be able to work independently, delivering accurate documentation within the
deadline
● An understanding of formatting articles on the web
● Prior experience in B2B SaaS content marketing would be an added advantage
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devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management.
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Scalefusion MDM allows organizations to secure & manage endpoints including
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